Paduleta, 59, 01015 Vitoria-Gasteiz, Spain
#9 of 22 hotels in Vitoria-Gasteiz
Guests' ChoiceBased on 429 hotel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
7.9
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
7.5
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End of dialog contentReviewed: 26 March 2024
Alejandro
United KingdomNothing that I can think of
The location, as it was a stopover. Also the staff was very helpful and friendly
Stayed in March 2024
Reviewed: 24 March 2024
Judith
United KingdomRoom needed to be sound proofed, we could hear everything going on in the next room
Staff and breakfast 5 star
Stayed in March 2024
Reviewed: 21 March 2024
Callum
United KingdomStaff were excellent. Room was spotless. Plenty of parking.
Stayed in March 2024
Reviewed: 6 March 2024
Yvonne
United KingdomA very pleasant and comfortable room and breakfast was excellent.
Stayed in March 2024
Reviewed: 20 February 2024
Viktor
Czech RepublicDo something with your communication with clients! Right after making booking I recieved message from you . Without "hello", without "appologize" just stating "there will be no bacon and no scrambled eggs at the breakfast". And some more paragraphs about what will be or not be. Firstly, you should say that before I make booking , secondly you can say something like "hi" when you start your message, at third you should say "sorry" if you are telling me this. This all was missing. That was very unfriendly. More funny was that scrambled eggs were there when we arrived, so you made me feel sad wrongly ! The hotel is perfect. Just the messages you send should be a bit more personal. Not like this. Thanks!
Stayed in February 2024
Reviewed: 16 February 2024
Ian
United KingdomVery clean Great location Good variety at breakfast Tea/coffee facilities in room
Stayed in February 2024
Reviewed: 1 February 2024
Mike
United KingdomThe small bar area was a little disappointing but wouldn’t stop me returning.
Very clean and modern. Plenty of free parking. Good breakfast. Good restaurant opposite hotel as hotel only seem to have a limited room service.
Stayed in January 2024
Reviewed: 18 January 2024
Neil
United KingdomImpersonal bathroom with glass Bitter tasting coffee Powdered eggs Poor quality orange juice
Bed comfort Choice at breakfast
Stayed in January 2024
Reviewed: 16 January 2024
Stephen
United KingdomBreakfast choice was very "carby", but good at te price
Staff pleasant, quiet area.
Stayed in January 2024
Reviewed: 14 January 2024
Eduardo
UruguayLindo hotel. Comodo
Stayed in December 2023
Reviewed: 6 January 2024
Jan
BelgiumBreakfast not so good
Stayed in January 2024
Reviewed: 5 January 2024
Fabian
GermanyStaff was incredibly friendly, and very accommodating. The rooms were very clean and super comfy. Great value for money
Stayed in January 2024
Reviewed: 3 January 2024
Ghapsari
FranceBreakfast quality was mediocre.
Close to the motorway and there's a lot of parking place. Breakfast was included too.
Stayed in December 2023
Reviewed: 7 December 2023
Darren
United KingdomThe check in !!!
Please see earlier reviews. This remains a stunning, clean , great value hotel . Have stayed here several times and will be back again . But my oh my the most inefficient, time wasting check in ! Considering we’ve always pre booked it’s incredible.
Stayed in December 2023
Reviewed: 17 November 2023
Paul
United KingdomWe have been here before, most years in Noveember. It is a good reliable hotel, even if it is out on the edge of the city. But tha makes it close to the main road from Milan and Santander to Can Sebastian and France. They do not do evening meals but just across the car park is a good cafeteria restaurant, The hotel does do breakfast,
Stayed in November 2023
Reviewed: 17 November 2023
Darren
United KingdomCheck in and Check took a long time. It wasn't possible to have a full invoice on departure. However the property promptly emailed this as promised so all good.
Great location and this property is always wonderful value. Adequate parking for a large vehicle which is very important to us. The Restaurant (Aldae) opposite is also highly recommended.
Stayed in November 2023
Reviewed: 10 November 2023
Jennifer
United KingdomThere was no tv reception due to an arial problem
Convenient position for our onward journey to Bilbao, With a cafe opposite.
Stayed in October 2023
Reviewed: 6 November 2023
Alexa
SpainBed was so uncomfortable we didn't sleep all night! Very isolated.
Easy access, very clean, all you need, great value for money.
Stayed in November 2023
Reviewed: 29 October 2023
Bruno
FranceNada
Cerca de l'as careteras y de restaurante
Stayed in October 2023
Reviewed: 13 October 2023
Steve
United KingdomWe didn’t think the breakfast facility was good - not to complain, just not to our liking at all
All good
Stayed in September 2023
Reviewed: 4 October 2023
Janine
United KingdomNot the best breakfast
Comfortable room
Stayed in September 2023
Reviewed: 4 October 2023
Charles
United Kingdomeasy access from the motorway, easy parking in front of the hotel. restaurant and bar opposite for an evening meal. Friendly reception staff.
Stayed in September 2023
Reviewed: 27 September 2023
Brian
GibraltarOn this occasion nothing.but on another they had manuaued the field next door to hotel. But you could only smell it outside the hotel, rooms were fine.
Free parking, restaurant opposite Hotel very nice.continental breakfast
Stayed in September 2023
Reviewed: 23 September 2023
Suwati
FranceBeing in an industrial area
Good bargain on the week-end
Stayed in August 2023
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