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  5. Reviews of Hostal Adria Santa Ana

Reviews of Hostal Adria Santa Ana This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Nuñez de Arce, 15, 3º Exterior, Madrid City Center, 28012 Madrid, Spain

#224 of 564 B&Bs and inns in Madrid

Guests' Choice

Review Score

Based on 195 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.6

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    8.2

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 1, 2025

    9.0
    Great quality-price choice
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights

    Double windows made the room remarkably quiet on a busy area. Perfect location to walk everywhere. Amazing helpful staff.

    Stayed in August 2025

  • Reviewed: August 5, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I mis-read the description on this property and there is no elevator. Be aware being in an older building the wooden stairs are quite worn and smooth. Being over 70 and trying to bring a heavy bag up 3 plus flights as well as back down was difficult and scary. Then add in the heat of July during my visit. Not wanting to climb stairs multiple times a day made it where I would leave in the morning and not return to room until late afternoon.

    Wall air conditioner, small refrigerator, clean, window in room, quite,

    Stayed in June 2025

  • Reviewed: June 21, 2025

    9.0
    In any case, we were pleasantly surprised by the quality of the accommodation.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The downside is that the towels weren’t changed during cleaning—maybe we should have asked. Also, It might be inconvenient for older people due to the lack of an elevator.

    The hostel is very clean, above expectations for this type of accommodation. The staff is friendly.

    Stayed in June 2025

  • Reviewed: June 16, 2025

    7.0
    Good for short stay if you travel light. Excellent location.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    No lift. Good luck carrying your bags up 4 floors.

    Location

    Stayed in May 2025

  • Reviewed: June 11, 2025

    8.0
    Pleasant stay, good value for money
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The only problem was that the walls were super thin and it is a noisy neighborhood. We couldn’t sleep with the window open, and sometimes we could even hear the people in other rooms. The position of the hostel is great for sightseeing but the area is a bit crowded and somehow dirty..

    The room was cleaned regularly, they changed the sheets, towels, and everything was clean. The location is walking distance to most of major attractions in the city center, as well as the metro station Sol. Going up to the third floor wasn’t a problem for us. We didn’t have any inconveniences during our stay, they even let us in before official check in hours cause the room was ready, and we could leave the luggage after our check out (in the other hostel, where you do the check in)

    Stayed in June 2025

  • Reviewed: June 9, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Gerat location and very clean room 🙏

    Stayed in June 2025

  • Reviewed: June 2, 2025

    7.0
    Madrid great - not a family friendly hotel
    • Leisure trip
    • Family with young children
    • Triple Room with Extra Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    You have to check in one place and haul ass to another building for your room. Then you have to go up 4 stories and the steps are a hazard. They are not safe , they are slanted and weak, imagine then going up at least 100-130 steps with suitcases and backpacks . There is NO steady lighting . Only sensors that would turn the light for a few seconds only. It’s too bad they’ve decided not to properly keep this building up , because its location is priceless. But when traveling with family it is NOT worth the hassle of going up and down with kids and baggage

    Location! Best location ever.

    Stayed in June 2025

  • Reviewed: May 25, 2025

    9.0
    Kind staff & good location
    • Leisure trip
    • Family with young children
    • Triple Room with Extra Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    No lift.

    Staff is super kind! Location is very good.

    Stayed in May 2025

  • Reviewed: May 22, 2025

    9.0
    Very nice room in brilliant location.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The three flights of uneven wooden stairs were potentially hazardous and exhausting after a day of site seeing. Stepping into the bath for a shower could be difficult for older people.

    Loved the location. Decent room with all necessary facilities. Clean and well maintained.

    Stayed in May 2025

  • Reviewed: May 3, 2025

    7.0
    Good location but could certainly use a lift / elevator. Gentleman very kind
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The 4 flight of stairs

    Comfortable bed

    Stayed in April 2025

  • Reviewed: April 23, 2025

    9.0
    Amazing
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel does not have elevator and is located on 4th floor, hence of you have large suitcases you will need to carry it upstairs.

    The location of the hotel is amazing, right near sol Plaza and not too far from Plaza Mayor. The rooms were clean, tidy and well kept. The staff checking in are located at Hotel Adriano which is just 1 min away and are very helpful.

    Stayed in April 2025

  • Reviewed: April 16, 2025

    9.0
    Great stay - property is well located and the room was clean and comfortable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The stairs! We were warned, so not a fault with the company - but they were a long climb with big suitcases.

    Beautifully clean. Staff were lovely and accommodating - they were happy to provide a kettle when asked.

    Stayed in April 2025

  • Reviewed: April 11, 2025

    9.0
    Great country…city…people and a great visit…and a great stay!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Weather was sort of cool and a smitch wet…but great sight seeing weather…no sweltering heat

    Old Europe charm…almost everything to see and do was walkable…but great public transportation…everyone we had contact with were pleasant and friendly…Madrid is a great visit weather was

    Stayed in March 2025

  • Reviewed: April 2, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I can hear others talking through the wall very clearly, even when they speak quietly. It’s impossible to sleep. Everything is too loud.

    Center.clean.good people.

    Stayed in April 2025

  • Reviewed: March 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff was very polite and all spoke english. Location is top. 5-20’ walk to all the main sights. Bathroom is a bit small but everything is clean and worked properly. Sheets and towels changed every day. The walls are a bit thin for the ones who have light sleep but for us it wasn’t a problem. Bed and pillows are comfortable and there is working air conditioning. Last day our flight was a bit later than our check out time. The staff offered to store our luggage in the hotel so we could enjoy the last hours.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    9.0
    Wonderful
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Too much air-deodorant sprayed in the corredor. But I have a very sensitive nose. It might not be a problem for most people.

    The bed and the pillow were like in a 4 star hotel, super comfortable! Nice closet with hangers, a safe, and a mini fridge. The reception staff was not just friendly but helpful. The location is very centric, and despite being in a "party" street, in the room was absolutely quiet! The room was spotless! And I have a desk with a chair in the room, so I could work comfortable. Internet speed is optimal. Natural light also comes in the room and curtains to make it darker for a good sleep.

    Stayed in March 2025

  • Reviewed: March 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    I had trouble finding the office to check in and then I had trouble getting back to the room location. That wasn't so fun.

    The room was very clean and I was able to easily communicate with the "front desk" even though they were off site.

    Stayed in February 2025

  • Reviewed: March 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One should be aware that the stairs to the 3rd floor are not standard, and a bit old and curvey.

    Clean, friendly stuff, great location! A wonderful valley for my money.

    Stayed in March 2025

  • Reviewed: January 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No elevator on the 3rd floor.

    Cozy and comfortable. Close to the city centre. Heater worked great.

    Stayed in January 2025

  • Reviewed: December 19, 2024

    9.0
    Good three nights and would stay there again in the future!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The lack of elevator but it didn’t spoil our stay there,just gave us a good appetite for more tapas later!!!

    Great central location for all the best tapas bars and restaurants. The rooms were quiet and comfortable!!

    Stayed in December 2024

  • Reviewed: November 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not sure that when first booking it was clear that there wasn’t an elevator.

    Stayed in November 2024

  • Reviewed: November 17, 2024

    7.0
    overall a good stay
    • Business trip
    • Group
    • Twin Room
    • Stayed 3 nights

    Surely the crazy stairs you have to climb up (and go down with your heavy luggages), and the fact that check-in is at a different place. Though it is not far, but it was a little confusing in terms of reaching to the check-in place (Hostel Adriano) and trying to figure out how to get into the door. Also, I did notice the spots on the towels (even though I don't use these towels) and also on the bed sheets.

    love the location because it is centrally located, and can literally walk to any important or must-see places for Madrid within 20-mins. There are many choices of good entries around the property, and shopping districts, grocery stores are also within short walking distance.

    Stayed in November 2024

  • Reviewed: October 28, 2024

    7.0
    Great location. Quiet and comfortable but be prepared for stairs!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    3-4 flights of stairs. No coffee service, only amenity was soap in shower, small room. Although a frig provided. Check in was farther than you expect.

    Great location. Staff very helpful. Quiet. Air conditioning. Provided a hot pot upon request.

    Stayed in October 2024

  • Reviewed: October 14, 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No lift ,rooms are at the third floor

    Cleanness,atmosphere, position

    Stayed in October 2024

Showing 1 - 25

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