Nuñez de Arce, 15, 3º Exterior, Madrid City Center, 28012 Madrid, Spain
#224 of 564 B&Bs and inns in Madrid
Guests' ChoiceBased on 195 hotel reviews
8.3Cleanliness
8.5
Comfort
8.5
Location
9.6
Facilities
8.0
Staff
9.0
Value for money
8.2
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 1, 2025
Alex
United StatesDouble windows made the room remarkably quiet on a busy area. Perfect location to walk everywhere. Amazing helpful staff.
Stayed in August 2025
Reviewed: August 5, 2025
Linda
United StatesI mis-read the description on this property and there is no elevator. Be aware being in an older building the wooden stairs are quite worn and smooth. Being over 70 and trying to bring a heavy bag up 3 plus flights as well as back down was difficult and scary. Then add in the heat of July during my visit. Not wanting to climb stairs multiple times a day made it where I would leave in the morning and not return to room until late afternoon.
Wall air conditioner, small refrigerator, clean, window in room, quite,
Stayed in June 2025
Reviewed: June 21, 2025
Marija
SerbiaThe downside is that the towels weren’t changed during cleaning—maybe we should have asked. Also, It might be inconvenient for older people due to the lack of an elevator.
The hostel is very clean, above expectations for this type of accommodation. The staff is friendly.
Stayed in June 2025
Reviewed: June 16, 2025
Linda
United StatesNo lift. Good luck carrying your bags up 4 floors.
Location
Stayed in May 2025
Reviewed: June 11, 2025
Marija
SerbiaThe only problem was that the walls were super thin and it is a noisy neighborhood. We couldn’t sleep with the window open, and sometimes we could even hear the people in other rooms. The position of the hostel is great for sightseeing but the area is a bit crowded and somehow dirty..
The room was cleaned regularly, they changed the sheets, towels, and everything was clean. The location is walking distance to most of major attractions in the city center, as well as the metro station Sol. Going up to the third floor wasn’t a problem for us. We didn’t have any inconveniences during our stay, they even let us in before official check in hours cause the room was ready, and we could leave the luggage after our check out (in the other hostel, where you do the check in)
Stayed in June 2025
Reviewed: June 9, 2025
Konuralp
TurkeyGerat location and very clean room 🙏
Stayed in June 2025
Reviewed: June 2, 2025
Lydia
United StatesYou have to check in one place and haul ass to another building for your room. Then you have to go up 4 stories and the steps are a hazard. They are not safe , they are slanted and weak, imagine then going up at least 100-130 steps with suitcases and backpacks . There is NO steady lighting . Only sensors that would turn the light for a few seconds only. It’s too bad they’ve decided not to properly keep this building up , because its location is priceless. But when traveling with family it is NOT worth the hassle of going up and down with kids and baggage
Location! Best location ever.
Stayed in June 2025
Reviewed: May 25, 2025
Selma
MontenegroNo lift.
Staff is super kind! Location is very good.
Stayed in May 2025
Reviewed: May 22, 2025
Bryn
United KingdomThe three flights of uneven wooden stairs were potentially hazardous and exhausting after a day of site seeing. Stepping into the bath for a shower could be difficult for older people.
Loved the location. Decent room with all necessary facilities. Clean and well maintained.
Stayed in May 2025
Reviewed: May 3, 2025
Ron&nath
CanadaThe 4 flight of stairs
Comfortable bed
Stayed in April 2025
Reviewed: April 23, 2025
Prabhas
CanadaThe hotel does not have elevator and is located on 4th floor, hence of you have large suitcases you will need to carry it upstairs.
The location of the hotel is amazing, right near sol Plaza and not too far from Plaza Mayor. The rooms were clean, tidy and well kept. The staff checking in are located at Hotel Adriano which is just 1 min away and are very helpful.
Stayed in April 2025
Reviewed: April 16, 2025
Samantha
United KingdomThe stairs! We were warned, so not a fault with the company - but they were a long climb with big suitcases.
Beautifully clean. Staff were lovely and accommodating - they were happy to provide a kettle when asked.
Stayed in April 2025
Reviewed: April 11, 2025
Leo
United StatesWeather was sort of cool and a smitch wet…but great sight seeing weather…no sweltering heat
Old Europe charm…almost everything to see and do was walkable…but great public transportation…everyone we had contact with were pleasant and friendly…Madrid is a great visit weather was
Stayed in March 2025
Reviewed: April 2, 2025
Nazarii
CanadaI can hear others talking through the wall very clearly, even when they speak quietly. It’s impossible to sleep. Everything is too loud.
Center.clean.good people.
Stayed in April 2025
Reviewed: March 28, 2025
Iva
AlbaniaThe staff was very polite and all spoke english. Location is top. 5-20’ walk to all the main sights. Bathroom is a bit small but everything is clean and worked properly. Sheets and towels changed every day. The walls are a bit thin for the ones who have light sleep but for us it wasn’t a problem. Bed and pillows are comfortable and there is working air conditioning. Last day our flight was a bit later than our check out time. The staff offered to store our luggage in the hotel so we could enjoy the last hours.
Stayed in March 2025
Reviewed: March 21, 2025
Beatriz
HungaryToo much air-deodorant sprayed in the corredor. But I have a very sensitive nose. It might not be a problem for most people.
The bed and the pillow were like in a 4 star hotel, super comfortable! Nice closet with hangers, a safe, and a mini fridge. The reception staff was not just friendly but helpful. The location is very centric, and despite being in a "party" street, in the room was absolutely quiet! The room was spotless! And I have a desk with a chair in the room, so I could work comfortable. Internet speed is optimal. Natural light also comes in the room and curtains to make it darker for a good sleep.
Stayed in March 2025
Reviewed: March 18, 2025
Rachel
United StatesI had trouble finding the office to check in and then I had trouble getting back to the room location. That wasn't so fun.
The room was very clean and I was able to easily communicate with the "front desk" even though they were off site.
Stayed in February 2025
Reviewed: March 9, 2025
Adva
IsraelOne should be aware that the stairs to the 3rd floor are not standard, and a bit old and curvey.
Clean, friendly stuff, great location! A wonderful valley for my money.
Stayed in March 2025
Reviewed: January 14, 2025
Raquel
PortugalNo elevator on the 3rd floor.
Cozy and comfortable. Close to the city centre. Heater worked great.
Stayed in January 2025
Reviewed: December 19, 2024
Stephen
United KingdomThe lack of elevator but it didn’t spoil our stay there,just gave us a good appetite for more tapas later!!!
Great central location for all the best tapas bars and restaurants. The rooms were quiet and comfortable!!
Stayed in December 2024
Reviewed: November 24, 2024
Richard
CanadaNot sure that when first booking it was clear that there wasn’t an elevator.
Stayed in November 2024
Reviewed: November 17, 2024
Jialin
United StatesSurely the crazy stairs you have to climb up (and go down with your heavy luggages), and the fact that check-in is at a different place. Though it is not far, but it was a little confusing in terms of reaching to the check-in place (Hostel Adriano) and trying to figure out how to get into the door. Also, I did notice the spots on the towels (even though I don't use these towels) and also on the bed sheets.
love the location because it is centrally located, and can literally walk to any important or must-see places for Madrid within 20-mins. There are many choices of good entries around the property, and shopping districts, grocery stores are also within short walking distance.
Stayed in November 2024
Reviewed: October 28, 2024
Lisa
United States3-4 flights of stairs. No coffee service, only amenity was soap in shower, small room. Although a frig provided. Check in was farther than you expect.
Great location. Staff very helpful. Quiet. Air conditioning. Provided a hot pot upon request.
Stayed in October 2024
Reviewed: October 14, 2024
Michele
United KingdomNo lift ,rooms are at the third floor
Cleanness,atmosphere, position
Stayed in October 2024
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