Espoz y Mina, 8, 2ª Planta, Madrid City Center, 28012 Madrid, Spain
#202 of 528 B&Bs and inns in Madrid
Guests' ChoiceBased on 342 hotel reviews
8.1Cleanliness
8.6
Comfort
8.4
Location
9.6
Facilities
8.0
Staff
9.1
Value for money
8.1
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 23, 2024
Christine
United KingdomLocation great - lovely building and room
Stayed in March 2024
Reviewed: March 15, 2024
Ana
BelgiumWe can easily hear the sound from other rooms (talks, etc)
Great location, confortable room with good service level, very kind staff at the reception.
Stayed in March 2024
Reviewed: January 18, 2024
Peter
United KingdomVery helpful & friendly staff.
Stayed in January 2024
Reviewed: January 15, 2024
Verena
ItalyIt didn't disturb us, but if you are sensitive to noise, being very central on a week end you can hear the people on the streets having a good time.
The location is perfect. The room is really big. And very clean
Stayed in January 2024
Reviewed: January 11, 2024
Michał
PolandUnfortunately, the walls seem to be made of cardboard. Every whisper is audible, let alone conversations of other guests. Additionally, poor window insulation allows street noise and partygoers to be heard. A downside is the limited number of sockets in the room; I only found one near one side of the bed and one in the bathroom. WiFi issues were also a drawback, not working in every part of the hotel.
The object is located in a very good location, right next to Sol metro station. Easy access to every part of the city. Superior rooms may not be the largest, but they comfortably accommodate. Cleaning is done daily. A plus is the fridge in the room and a comfortable bed. Despite the lack of heating in older buildings, the air conditioning heating worked flawlessly. The staff was friendly. Breakfasts are served in the restaurant.
Stayed in January 2024
Reviewed: January 9, 2024
Gabriel
Germanythe reception staff could be aware that the rooms are not greatly insulated so i could hear them talking to other guests or coworkers very loudly especially late at night
location comfort clean friendly staff
Stayed in January 2024
Reviewed: January 7, 2024
Orianna
SpainThe location was great, it was good value for money and also the room was very quiet.
Stayed in January 2024
Reviewed: December 26, 2023
Murtaza
United States of AmericaLittle loud at night since the hotel is near Sol and good amount of restaurants around with loud music.
Great location. Near shopping center and restaurants. Easily accessible to museums and cultural places. Breakfast was at a restaurant around corner. It was decent with good service
Stayed in December 2023
Reviewed: December 10, 2023
Gabriele
Italynoise from outside
Stayed in December 2023
Reviewed: December 10, 2023
Schwab
SpainWe had a triple room. The room needs a fresh coat of paint urgently and new bed side tables. It feels very dated. The bathroom is super small and the sink was outside the bathroom in the bedroom. Also the shower only has one shower head fixed at the 3 meter high ceiling which makes it impossible to not wet your hair when having a shower. The breakfast is served in a coffee shop very close by. The first day we had to wait 10min to get seated. For the price we paid we were expected a bigger room and a more variable breakfast
The staff was very nice and the location was great
Stayed in December 2023
Reviewed: December 4, 2023
Pacheco
SwitzerlandBreakfast was served in another location and no many gluten free options.
It was comfortable, clean and well located
Stayed in November 2023
Reviewed: December 4, 2023
Mari
EstoniaThe location is perfect, the rooms quiet and clean. There was a very nice breakfast in nearby restaurant.
Stayed in December 2023
Reviewed: November 30, 2023
Lorraine
IrelandRoom on the small size, sink in bedroom, bathroom was small
Really good location
Stayed in September 2023
Reviewed: November 28, 2023
Marjeta
SloveniaThe room was almost without daylight with no fresh air coming in. However if you need it only in the morning and in the evening it is OK thanks to the location close to the Puerta del sol
Perfect breakfast in the restaurant close to the hotel.
Stayed in November 2023
Reviewed: November 18, 2023
Laura
United KingdomBreakfast was great. Staff were lovely. Amazing location
Stayed in October 2023
Reviewed: November 9, 2023
Yoko
United KingdomI could hear the noise from next door.
It was a great location. A lot of bars and restaurants are on door step but didn’t hear outside noise. The room was good size and comfortable beds.
Stayed in November 2023
Reviewed: November 3, 2023
Rin
AustriaThe sound isolation from the hallway isn’t great so if you have loud neighbouring guests it could be hard to sleep.
The location is great, less than 5 minutes walk to Sol underground station making it a very convenient place to stay. 24 hour reception and the staff was very helpful when I couldn’t figure out where to call my Uber (cars cannot drive to the front door).
Stayed in October 2023
Reviewed: November 3, 2023
Thilanga
QatarRoom is packed, two beds were there and cannot reach even the cupboard.
Properly is close to all main attractions, walking distance. There is a Metro station close to the Hotel so easy to travel. Hotel is very clean and neat.
Stayed in November 2023
Reviewed: October 26, 2023
Sakineh
CanadaSince the location is in the heart of tourist area was noisy at night because of our suite location which was on the noisy side of the building.
The location is good staff were very friendly and approchabel the toileteries were good and the size of the shower towels was not too big which was good considering the environment impacts laundering.
Stayed in October 2023
Reviewed: October 26, 2023
Julie
United KingdomWasn’t quite as upmarket as it looked from the photos
Break fast was ok
Stayed in October 2023
Reviewed: October 22, 2023
Adrian
United States of AmericaEntrance a little confusing. Beds not very comfortable.
Close to metro and Plaza del Sol
Stayed in October 2023
Reviewed: October 21, 2023
Malgorzata
PolandI love the restaurant where we had breakfast and I do love breakfast. Very cosy and nice place.
Stayed in October 2023
Reviewed: October 20, 2023
Sakineh
CanadaThe location is good ,though the area is noisy especially around the big suite number 203 .the taxi booking to airport is not reliable and this creates a lot of anxiety for guests to hear in the last minutes that the taxi booking is cancelled ,the guests will loose their flights as a result.
Breakfast is good enough for this kind of facilities. Even though some of the breakfast items were not available all the time ,like the very last day of our stay boiled eggs did not served at 0730 am serving .
Stayed in October 2023
Reviewed: October 18, 2023
Dora
MaltaThe water issue - the shower was difficult to use and water was cold. We had to leave the water running for quite some time until the hot water was working.
The location
Stayed in October 2023
Cardano al Campo, Italy
Zell am See, Austria
El Carmen, Peru
Going am Wilden Kaiser, Austria
Perth, Australia
Phnom Penh, Cambodia
Blankenberge, Belgium
Adeje, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content