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Reviews of Hostal Carel 2 stars

Avenida Príncipe de España, 22, 38612 El Médano, Spain

#60 of 103 hotels in El Médano

Guests' Choice

Review score

Based on 599 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    6.7

  • Location

    8.2

  • Facilities

    6.6

  • Staff

    7.6

  • Value for money

    7.6

  • Free WiFi

    7.3

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Showing 1 - 75

  • Reviewed: 4 April 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No drinking water in room Curtains ripped Very basic Was expecting more character from the room

    Towels and bedding clean Bed comfy Bathroom clean but old and grubby looking Friendly staff (didn’t speak English but we managed!) “No frills” There was a fridge!

    Stayed in April 2018

  • Reviewed: 9 March 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    Poor service and attitude in hostel carel and local shops - male receptionist quite nasty and ignorant and totally unhelpful all week - the room patio door did not lock so room totally insecure and only one dirty brittle plastic chair on the patio for a room with 3 beds. The tv did not work and there was no kettle. Local pub next door open from 6am with locals staring as you pass and local youths hanging around the entrance to the hostal carel at all times of day and night quite intimidating

    Stayed in March 2018

  • Reviewed: 21 February 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 14 nights

    separate two beds, for me too soft matraces, as our balcony looked onto the main street with the bus stop in front of us, it was rather noisy (I think the other side of the building is more quite), we stayed for two weeks, the lady came every day, did our beds, changed towels but nothing else, did not do any cleaning, on arrival we got 1-1 shower gel and shampoo, later not. it would be convenient to have water boiling facilities. rusk everywhere in the bathroom. rather suitable for a short stay.

    good location, next to bus stop and supermarket, 5 minutes walking from beach, friendly, helpful stuff, restaurant at the site, opening times are unpredictable, perhaps due to Carnaval time, food ok for reasonable price, only Spanish menu - but they tried to translate El Médano: a nice little village where everything (even the shops) is about surfing so if you are for it, it is the place for you, wind is always guaranteed. there are some good restaurants, but the mayority is open only during the day, not for evening. very close to the airport, but does not have direct bus connection, though the changing is well timed. it is a good base it you have a car, parking by the hostal is nearly impossible but within 5 minutes walking you can find.

    Stayed in February 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights

    The connection of WI FI in our room was not the best, it was a little uncomfortable

    Staff is highly friendly and responsive, they always helped us when it was needed. We had a very spacious apartments with a kitchen and big balcony with a beautiful view on the ocean. The location of Hostal Carel is perfect: a beach –– 2 minutes by feet, many supermarkets, cafes and shops next to it. It's the best option for this amount of money! Recommend!

    Stayed in February 2018

  • Reviewed: 26 January 2018

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Very friendly and helpful staff. Beautiful view from my (upgraded) room. The building is well kept, and they were also in the process of renovating that will make the place even nicer. Very happy with my stay, will definitely come again!

    Stayed in January 2018

  • Reviewed: 4 January 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows were hideous! Freezer compartment was overgrown with ice, so we had to defrost it. The balcony was tiny, view blocked by concrete mostly!

    Location is good, 5 min walk to the beach. We booked this very last minute, so took whatever was available. The room was HUGE! Shower worked well.

    Stayed in December 2017

  • Reviewed: 12 December 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    It was almost impossible to find a parking place and had to park very far away by the sea and drag the luggage up. A bit noisy at night from the street.

    The place is rather centrally located and it's an ok price for a night.

    Stayed in December 2017

  • Reviewed: 9 December 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    No soap provided in bathroom. No lights on in the evening when coming down the stairs so used my phone light.

    Spacious room with own bathroom. Good location. Good price.

    Stayed in December 2017

  • Reviewed: 21 November 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    People really friendly. Well situated with everything within 5 minutes walking distance: Beach, car rental (cheaper than at the airport), foodstore, bank, drugstore, breakfast... Room is quiet, ideal to get some rest. Easy to get from the airport even by bus. They even had a foldable bed for our baby. Great stay!

    Stayed in November 2017

  • Reviewed: 28 October 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights

    My room had a balcony overlooking the street , but street wasn't noise. Sleeping was quiet . There was a fridge. Cleanliness very good . The cleaner was very pleasant, tidy and friendly woman . Excellent wifi.

    Stayed in October 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    No chance to find a parking nearby.When we arrived nobody was at the reception.We called one number and then after cca 10min the lady has come.Then we need to wait for another 10-15min that she found the key from reception desk.O.k. it happens.Unfortunately the lady spoke spanish only so we couldnt ask her anything.

    We were there just for one night before we are going to the airport.The room was spacious with fridge.

    Stayed in September 2017

  • Reviewed: 12 September 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    It is dated and some people may be annoyed by the airplanes flying over during the afternoon and early evening.

    Excellent location, good value Hostel The Carel is not a hotel, so don't expect the extra things that hotels offer like tea & coffee or a hair dryer (take your own).

    Stayed in September 2017

  • Reviewed: 11 April 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    The water in the shower was not hot enough for one person, never mind two to shower one after the other. A little bit more welcome/interest from those on reception (which is not 24 hr) would have been appreciated.

    The room was light and airy and we had a balcony with table and chairs and a sea view. It was just minutes to walk down the street to the sea and shops and restaurants were close by. The bathroom was quite large and we were able to feel at home in our room for a few nights, with the help of a kettle. We had space to spread our stuff and a useful table indoors. There seemed to be other guests in rooms nearby but the walls were adequate to keep noise out. The chambermaid was helpful and friendly. The hotel is easy to find. We were able to walk up Montana Roja in an afternoon from the hotel - wonderful views but heed the warning not to go up if it's really windy. There are plenty of opportunities for wind-surfing and suchlike within minutes if you're into that sort of thing. I really appreciated being able to walk along the seafront and experience the wildness of the wind and waves.

    Stayed in March 2017

  • Reviewed: 23 March 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 6 nights

    Basic items like toilet paper and warm water weren't available, we had to ask every day to restock loo roll. The holder for the shower head didn't work and the water was usually cold, at best luke warm, we asked them to come and check but they just said they had solar panel heating and if there wasn't much sun in the day the water wouldn't be too warm.

    Location was good.

    Stayed in March 2017

  • Reviewed: 20 March 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The rooms are very old, should do renovation. WiFi coverage can be a problem, at least in corner rooms.

    The rooms are good sized. Close to bus station, bars and shops. We arrived late and had to stay a night at Tenerife before taking morning fairy to La Gomera. Hotel served this purpose well.

    Stayed in March 2017

  • Reviewed: 5 March 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    We didn't like anything about the hostel and took a financial loss by checking out after staying only 2 nights but paying for 7!! Every floor was pitch black at night and we found ourselves having to use our phone torches to find the floor light switch. Reception manning was hit and miss. There was a long horrible corridor from the room door to the actual room itself. Every door in the room needed muscle behind it to open including the wardrobe and patio door to the balcony. We could only two electric sockets to use for our gadgets. There was no kettle or hair drier. The shower head was disgusting with thick grime and scale on it, and once we realised this we didn't dare shower again!! We didn't have any privacy whilst using the toilet, as once the door was shut you couldn't open it from the inside because the door handle was hanging off on the outside. Someone started drilling in the room next door from approx 9.30am on the second morning of our arrival! Due to the location of the hostel, Gale force winds whistled around it 24 hrs a day! Very disappointed with this booking and wasted a lot of money due to it!!

    The bus stopped next to the hostel and it was a short walk to the promenade!

    Stayed in March 2017

  • Reviewed: 17 December 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Can't say there was anything

    Comfortable bed Fantastic location Brilliant value for money Helpful staff Handy run to the airport for that early flight

    Stayed in December 2016

  • Reviewed: 13 December 2016

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The maintenance as the shower head was broken although it was replaced the holder wasn't and it was broken as well

    The room was kept clean and the bed made every day

    Stayed in December 2016

  • Reviewed: 6 November 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Everything was as described on the page. Friendly hotel staff speaks English. There were a lot of public places to park a car. We stayed there one night because the hotel is close to the airport (it was the greate advantage for us - we had our flight at 6 AM). There was also no problem with checking out at 4 AM :)

    Stayed in October 2016

  • Reviewed: 28 October 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tired in many areas, and scruffy reception area - the whole thing feels a bit down at heel. I wouldn't recommend it for a longer stay, or one with young children.

    Basic, but ideal for one night stopover - early flight, very close to airport. Clean linens and bedding, bed fine. Great price, good value on that basis.

    Stayed in October 2016

  • Reviewed: 22 September 2016

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 7 nights

    For this price, breakfast should have been included. Had to get my own towels one day from the store, as none were left in the room

    The 24 hour access very convenient, as well as the location. Staff very pleasant and helpful. Room spacious and comfortable.

    Stayed in September 2016

  • Reviewed: 26 August 2016

    • Leisure trip
    • Family with older children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A kettle in the room to make tea.

    The excellent restaurant attached to the hotel is not listed on Trip Advisor but is a great insight into Canarian cuisine. The hotel service is relaxed but the staff are kind and helpful.They know what they are doing! The town itself is full of life, and the restaurant and beaches are full of locals.

    Stayed in August 2016

  • Reviewed: 25 August 2016

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Awful check-in, there was nobody at the reception, they made you either call a phone number or ask at the neighbour restaurant. The towels were dirty, the room had litter from previous guests, and there was nobody for check-out nor did they answer the phone. Just awful!

    Stayed in August 2016

  • Reviewed: 1 June 2018

    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Host was very helpfull.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Matrace was too soft for me

    Location by the sea, spaced room and bathroom

    Stayed in April 2018

  • Reviewed: 23 March 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No brakfast served anymore.

    Stayed in March 2018

  • Reviewed: 17 March 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    ligging, comfort-prijsniveau

    Stayed in March 2018

  • Reviewed: 16 March 2018

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel receptionist was unprofessional and disrespectful. Never seen that before.

    Stayed in March 2018

  • Reviewed: 6 March 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Good location.

    Stayed in February 2018

  • Reviewed: 24 February 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 15 nights
    • Submitted via mobile

    Room not as clean as last year

    Property gone down from last year room not as clean

    Stayed in January 2018

  • Reviewed: 13 February 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    There is no parking for guests.. We had to find parking which wasnt always close to hotel.

    Stayed in February 2018

  • Reviewed: 11 February 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Location

    Great location. Great value for the price.

    Stayed in February 2018

  • Reviewed: 2 February 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea making facilities

    It was reasonably priced, clean and tidy

    Stayed in February 2018

  • Reviewed: 30 January 2018

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 21 nights
    • Submitted via mobile

    No frills but beds made and room cleaned daily

    Stayed in January 2018

  • Reviewed: 20 January 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Small room without cooking possibilities.

    Warm waters ja cleaning every Day.

    Stayed in January 2018

  • Reviewed: 8 January 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 22 nights

    This property is disgraceful and should't be promoted by any discerning reseller.

    proximity to town centre

    Stayed in January 2018

  • Reviewed: 8 January 2018

    • Business trip
    • Group
    • Twin Room
    • Stayed 9 nights

    Wifi almost non existent. Rooms have no heating solution, so if you forget your balcony door open, you will be very cold for the next couple of days.

    Stayed in January 2018

  • Reviewed: 12 December 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything was perfect! The receptionits were very helpful :-)

    Stayed in December 2017

  • Reviewed: 8 December 2017

    • Solo traveller
    • Twin Room
    • Stayed 5 nights

    Good value budget accommodation, large room, convenient location

    Stayed in December 2017

  • Reviewed: 27 November 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Poor range of WiFi, had to find out a good place in room to get in the stable connect

    Nice big room with private bathroom

    Stayed in November 2017

  • Reviewed: 17 October 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No facilities for tea or coffee

    It's location only

    Stayed in October 2017

  • Reviewed: 13 October 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Received a lovely welcome from the owner and remembered that I had in fact stayed here before for New Years Eve around 6 years ago.

    Stayed in October 2017

  • Reviewed: 11 October 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Ricardo is the Man!

    Stayed in October 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    located at busy noisy street

    Close to the beach, shops and restaurants.

    Stayed in October 2017

  • Reviewed: 8 September 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet flush didn't work very well

    Comfy beds, very clean and spacious room. Excellent value for money

    Stayed in September 2017

  • Reviewed: 13 May 2017

    • Business trip
    • Couple
    • Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Decor was a bit shabby.

    Location was close to the beach

    Stayed in April 2017

  • Reviewed: 6 May 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Reception not always manned.

    Stayed in May 2017

  • Reviewed: 30 April 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Clean Very professional staff Well priced Near to coast and amenities.

    Stayed in April 2017

  • Reviewed: 3 March 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    More like a double Hotel Room than a Hostel. Towels provided. Excellently located, 3 walking minutes from beach.

    Stayed in February 2017

  • Reviewed: 22 February 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Could have done with a kettle and stronger internet

    Lication

    Stayed in February 2017

  • Reviewed: 17 February 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    tv did not w0rk and shower head fitting was broken

    location very good central for every thing

    Stayed in January 2017

  • Reviewed: 12 February 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    maybe a couple of mugs and a kettle , spoons and bowls for cereal

    clean sheets and towels and bed made for you and a sweep out each day

    Stayed in February 2017

  • Reviewed: 26 January 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights

    During stay (and after) I discovered several small bites on different parts of the body. Bed bugs?

    Location is good

    Stayed in January 2017

  • Reviewed: 22 January 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Central location

    Stayed in January 2017

  • Reviewed: 20 December 2016

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 7 nights

    For the price, can't complain.

    Location, cost, large size room, fridge, balcony.

    Stayed in November 2016

  • Reviewed: 14 December 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    toilet door stuck a little

    Location, cleanliness, value for money

    Stayed in December 2016

  • Reviewed: 5 December 2016

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 6 nights

    Wifi could be better. It's good but unstable.

    Relaxed staff and very helpful at the same time. Location is great! Very clean.

    Stayed in December 2016

  • Reviewed: 26 November 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No kitchen corner (kettle/ cutlery/ plates/...)

    Stayed in November 2016

  • Reviewed: 12 November 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Very comfortable clean room

    Stayed in November 2016

  • Reviewed: 16 October 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 10 nights

    no tea or coffee facilities in the room and traffic noise

    comfy beds friendly staff and very clean

    Stayed in October 2016

  • Reviewed: 8 October 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 7 nights

    The pillow was uncomfortable for me and missing for hot water maker.

    That was good the fridge was! :)

    Stayed in October 2016

  • Reviewed: 30 September 2016

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No lights in the hostel to reach the bedroom

    Almost everything

    Stayed in September 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No kettle.

    Hotel was in an ideal location.

    Stayed in September 2016

  • Reviewed: 12 August 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was Not that clean.

    The staf was great. Good wifi and Nice location.

    Stayed in August 2016

  • Reviewed: 22 June 2016

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    location and confort, staff

    Stayed in May 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Couple

    The 20 Spanish teenagers that checked in at the same time!!

    This is a very good Hostal with friendly, helpful staff and a great location - great value for money!

  • Reviewed: 5 April 2016

    • Leisure trip
    • Group

    Nice and very helpful staff. The room is large, functional and comfortable. The balcony and the fridge are extra goodies for a fair price. The location is very good. To find a parking place is not as complicated as I was informed. There are always free parking places nearby in the parallel streets.

  • Reviewed: 19 March 2016

    • Leisure trip
    • Solo traveller

    Room was a bit cold...breeze coming in through closed window and patio door

    Bed was comfortable and rooms were very clean, staff were very helpful A very pleasant basic hotel in a great location!

  • Reviewed: 4 March 2016

    • Leisure trip
    • Solo traveller

    Really unhelpful guy on reception when I first arrived, getting information out of him was like pulling teeth.

    Good place to stay when arriving or leaving for the airport, the bus stops outside the hotel, the room was clean, and very close to the beach. El Medano is a nice relaxed town.

  • Reviewed: 3 March 2016

    • Leisure trip
    • Couple

    Very slow internet, room could have been a bit cleaner, TV sound not working.

    Location very close to the beach in a very nice laid back town, overall good value for money in view of the prices in Tenerife. And a very nice, very hot shower!

  • Reviewed: 20 February 2016

    • Leisure trip
    • Family with young children

    - Smallish bathroom - Nothing incredible with the room, but that comes with the price.

    - Great location for Tenerife southern airport - Spacious room - Comfortable beds + a baby bed as requested - Room and bathroom were clean

  • Reviewed: 9 February 2016

    • Leisure trip
    • Solo traveller

    Bed was a little hard for my liking, however was clean and okay for sleeping.

    Staff very helpful, towels changed daily if required, wifi worked in my room with acceptable speed, safety deposit box hire was effectively free (full deposit was handed back upon departure), good shower with plenty of hot water.

  • Reviewed: 4 February 2016

    • Leisure trip
    • Couple

    + Elevator - Very dark corridors (hard to find the switch) + Refrigerator in the room - No aircondition (only electric fan) - No hairdrier + Towels changed daily + Safe in room + Good and free WiFi + Friendly staff - Outdated TV set - Soundproofing should be better + Balcony (albeit small) - View - Noise from the street

    Location: Good Service: Fair Food: --- Room: Good Bed: Fair Bathroom: Fair Cleanliness: Fair

  • Reviewed: 21 January 2016

    • Leisure trip
    • Solo traveller

    No aircon.

    Lift, fridge in room, location, good wifi. Great little bar/cafe on site. Good vfm. Very clean. Supermarket down hill. Lovely beach. Some English language TV channels including Paramount.

  • Reviewed: 18 January 2016

    • Leisure trip
    • Solo traveller

    An ideal location for the beach and shops The staff are very helpful & speak English Breakfast is served on time with a smile The room was clean & everything worked including wifi

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