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Reviews of Hotel Madrid Torrejon Plaza 2 stars

AVENIDA CONSTITUCION, 21, 28850 Torrejón de Ardoz, Spain

#10 of 13 hotels in Torrejón de Ardoz

Guests' Choice

Review score

Based on 747 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.3

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    8.4

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Showing 1 - 59

  • Reviewed: 26 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was 30 minutes by train to central Madrid. Its not too bad. Get off at Atocha and walk or change to the Sol line. Get off at Sol. You're right in the centre.

    There was parking but cost 9 euro per day and it was tight getting in; hlaf I didn't have a bigger vehicle.

    Stayed in May 2018

  • Reviewed: 24 October 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location is far from the center, the room was clean but the sheets smelt like cigarettes, the smell was very very strong. The room got very cold at night and there was no heating at that time.

    The room was value for money, clean and right across from the station to get into the center

    Stayed in September 2017

  • Reviewed: 23 October 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    A bit too long from Madrid, but still not that bad

    Good communication, excellent value for money, good and stable Wi-Fi, direct bus line (824) to and from Barajas Airport

    Stayed in October 2017

  • Reviewed: 26 September 2017

    • Business trip
    • Couple
    • Double or Twin Room with Parking
    • Stayed 1 night

    The rooms are very badly insulated you can hear all the guests movement in the corridors and the other rooms plus the cars on the street, impossible to sleep.

    receptionist

    Stayed in September 2017

  • Reviewed: 15 June 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The smoky room.

    First room was extremely bad air and smoked, I asked to change room and was upgraded to bigger, cleaner-air room with no extra cost. Quiet sleep. Clean and tidy. Helpful staff with ok english.

    Stayed in June 2017

  • Reviewed: 2 May 2017

    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast coffee was horrible, undrinkable. We requested 2 double room but hotel only provided 1 double, other one had to be twin. Receptionist claim to be fully book but no one inform us about that in order have the choice to make other plans. I don't think hotel has the right of choosing for me.

    Price was value for money, location was near city centre, staff was friendly

    Stayed in April 2017

  • Reviewed: 6 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Horrible hotel. Very very run down and neglected. Photos on website must be 30 years old as hotel and rooms look nothing like it. We stayed in a 2 star hotel in Bilbao and it was fantastic. This was anything but. Our room smelt horribly of cigarettes. We stayed in this town 2 years ago and it was very good. Area terrible now and won't be staying there again.

    nothing

    Stayed in September 2016

  • Reviewed: 14 July 2016

    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Location was directly opposite train station and only a short walk to bus routes for anyone travelling locally or into the city. Torrejon is also a breeze to get to from the airport via the 824 bus. Plenty of shops and bars on the doorstep. The room had everything you need for a short stay.

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Couple
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Ham, cheese, jam etc and pastries as well as cereals for breakfast. Ok but I would really have appreciated some eggs. No butter - only margarine: not good! I hate those pointless little (unopenable) sachets of shower gel & shampoo but when I complained that they were insufficient I immediately received more. Garage space difficult to negotiate if you have a family sized car.

    Very good location for us as we had an event to attend in Ajalvir nearby. Good welcome, nice room & bathroom, friendly staff who spoke English, great shower & effective air conditioning much appreciated! Breakfast served from 7am till 11am.

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    Would have loved a kettle/tea making facilities.

    Very clean; excellent help from staff. Good breakfast. Quiet room; everthing worked as it should. Air con very efficient.

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The bed was a little to firm for us.but I think this is just a matter of personal choice.

    The location was good.we travelled up from Malaga on the ave.so it was great.

    Stayed in July 2016

  • Reviewed: 19 June 2018

    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    -

    Close to the airport

    Stayed in May 2018

  • Reviewed: 24 May 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Cold

    Clean room

    Stayed in May 2018

  • Reviewed: 19 April 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    All was fine

    Good price and clean

    Stayed in April 2018

  • Reviewed: 6 April 2018

    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Unfriendly staff, poor breakfast.

    Nice room, clean, comfortable and modern.

    Stayed in April 2018

  • Reviewed: 25 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The property was ok. Just the location was not the best.

    The property was really clean, the staff was friendly and the breakfast was good enough.

    Stayed in March 2018

  • Reviewed: 15 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was ok

    Very friendly staff Good bed Very clean bathroom

    Stayed in January 2018

  • Reviewed: 25 December 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Taxi from the airport cost MORE than hotel! huge mistake on my part.

    Very Friendly

    Stayed in December 2017

  • Reviewed: 4 December 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    there was some temporary construction nearby, so during the night there was noise. Not their fault, though.

    nice staff, good location

    Stayed in November 2017

  • Reviewed: 12 November 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t stay for breakfast

    Stayed in November 2017

  • Reviewed: 1 November 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    BIG DISTANCE FROM THE AIRPORT

    GOOD ATTENTION OF THE RECEPTIONIST AND BREAKFAST

    Stayed in October 2017

  • Reviewed: 27 October 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    lack of an international TV channel (BBC 1 or CNN)

    nothing to complain about

    Stayed in October 2017

  • Reviewed: 19 October 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Walking distance to train. Great little restaurant/bar next door! Staff was very helpful in helping us find our way around!

    Stayed in October 2017

  • Reviewed: 20 September 2017

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The distance from the centre of Madrid

    Stayed in September 2017

  • Reviewed: 12 September 2017

    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice and clean

    Really good location, right next to train or bus station for easy access to Madrid. Close walk to the local plaza in Torrejon

    Stayed in September 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is a little tricky if your using the hotel car park and at a cost of €9

    Staff very helpful as we were very late arriving.

    Stayed in August 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room smelt of smoke.also was charged 33 euros more than quoted on e.mail.

    The breakfast was ok.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    • Group
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Beds weren't very comfortable. And breakfast was disappointing

    Staff were helpful

    Stayed in July 2017

  • Reviewed: 28 June 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    There was too much noise. You could hear the guests from the other room.

    Stayed in June 2017

  • Reviewed: 5 May 2017

    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Loud

    Close to plaza

    Stayed in May 2017

  • Reviewed: 25 April 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were excellent as was the accommodation!

    Stayed in April 2017

  • Reviewed: 21 November 2016

    • Leisure trip
    • Couple
    • Double or Twin Room with Parking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is plenty.

    Stayed in November 2016

  • Reviewed: 14 November 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    The staff was very friendly and helpful and they did my stay great!

    Stayed in November 2016

  • Reviewed: 1 November 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The receptionist was very helpful man speaks English very well , when it's difficult to find some speak English

    Stayed in October 2016

  • Reviewed: 1 October 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    Wonderful and helpful staff, very nice place to stay.

    Stayed in September 2016

  • Reviewed: 19 July 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    Noisy, basic breakfast.

    Close to the train station

    Stayed in June 2016

  • Reviewed: 18 July 2016

    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The smell of smoke in the room :(

    The staff were exceedingly helpful and very friendly

    Stayed in July 2016

  • Reviewed: 6 July 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Quite good hotel for business travellers, in the center of Toffejon. Clean, friendly staff, quite good breakfast.

    Stayed in June 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Not as easy access to airport as expected given proximity to airport.

    Nice peaceful location

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 October 2015

    • Leisure trip
    • Couple

    A bit far from the center but 1 minute walk from the train station .

    Staff very helpful and they speak English .train station 1 minute away. Bus from airport only €2.60

  • Reviewed: 6 October 2015

    • Leisure trip
    • Couple

    Do not take breakfast, but go arround the corner and You have a great start of the day for less then 5€.

    English speaking, helpfull, perfect area to visit Madrid. Train and bus excellent connection. Do not Forget Torrejon, nice too.

  • Reviewed: 5 October 2015

    • Couple

    Clean, friendly staff, in the heart of the city. Many bars and shops around, close to train and metro stations. Not far from the airport. Perfect for short stay.

  • Reviewed: 7 July 2015

    • Group

    met many of fellow believers staying at the hotel, each morning most there were our spiritual brothers and sisters, and most other local hotels were a lot of the same. 2500 people per day were at our assembly location. Imitate Jesus was the theme.

  • Reviewed: 21 May 2015

    • Leisure trip
    • Group

    nothing to really complain about.

    The hotel is located close to the train station and is not too far from the city Staff are very friendly and helpful.

  • Reviewed: 8 April 2015

    • Leisure trip
    • Solo traveller

    Not too much, Just that the reception Manager was insistent on dropping the keys every time I went out even to the cafe next door for 15 mins. Well to take and receive, it took literally 5 seconds each time.

    A hotel for a sleepover if you have work nearby or have to be located in the area. Rooms are decent, comfortable bed, breakfast ok and wifi works just about fine. 1 min walk from the train station.

  • Reviewed: 25 January 2015

    • Business trip
    • Solo traveller

    The wifi is worst sometime unable to connect even nearer to modem also. The blanket is not so good but not bad too.

    The brekafast ,cleanliness of room and the staff are best.

  • Reviewed: 23 May 2016

    • Leisure trip
    • Solo traveller

    Bathroom floor slippery

    Room comfortable. Good vial he for money.

  • Reviewed: 30 April 2016

    • Leisure trip
    • Solo traveller

    The staff was very nice and helpful

  • Reviewed: 3 April 2016

    • Business trip
    • Group

    traffic lights on the main street makes sound of a singing bird so i could hear that every night till morning

    perfect hotel. deserves 3star or more...

  • Reviewed: 11 February 2016

    • Business trip
    • Solo traveller

    the location & comfort were excellent for the purpose of my stay

  • Reviewed: 7 January 2016

    • Leisure trip
    • Couple

    Thin walls! We could hear all sorts in the next door room...

    Lovely staff, great location.

  • Reviewed: 30 October 2015

    • Leisure trip
    • Couple

    it is close to ever were I needed to go and very nice romos

  • Reviewed: 30 October 2015

    • Leisure trip
    • Solo traveller

    First is the staff. All are very friendly. The accommodation are also very confortable

  • Reviewed: 16 October 2015

    • Leisure trip
    • Family with older children

    The room is clean and nice, the breakfast is awesome; the staff is excellent. Excellent value compared with 4 star hotel price.

  • Reviewed: 19 September 2015

    • Leisure trip
    • Group

    The double bed is very small!

    The breakfast!Is one minute walk for the train!The train takes 20 minutes to Atocha and the ticket cost 2.60!

  • Reviewed: 28 August 2015

    • Leisure trip
    • Family with older children

    Helpful staff

  • Reviewed: 18 August 2015

    • Leisure trip
    • Family with young children

    Limited room space

    Location and commuting options (train and bus station)

  • Reviewed: 5 April 2015

    • Leisure trip
    • Couple

    Good breakfast,value for money

  • Reviewed: 1 March 2015

    • Business trip
    • Solo traveller

    Very kind personell

There are also 24 reviews without text. These impact the overall review score.

Showing 1 - 59

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