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  5. Reviews of Hostal Excelsior

Reviews of Hostal Excelsior 2 stars

Gran Vía, 50 - 2º, Centro, 28013 Madrid, Spain

#259 of 528 B&Bs and Inns in Madrid

Guests' Choice

Review score

Based on 140 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.8

  • Location

    9.7

  • Facilities

    7.4

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 20 March 2024

    8.0
    Enjoyed a very pleasant stay. Basic comfortable room. Helpful staff
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Very safe . Great central position

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    About as expected wear and tear but fantastic location outside tourist and normal buses and metros
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Bed was large but hard for myself

    Location and loft to the 2nd floor with stairs to the rooms inside

    Stayed in March 2024

  • Reviewed: 14 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staffs

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Great value for money
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    very thin walls and I could hear almost every word from the neighbouring room, however, it s the only downturn - Hostal has a great value for money

    great location and very friendly and helpful staff; Internet worked surprisingly well and rooms were also cleaned every day; unlike many other reviews, the outside noise did not bother me much

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Good Value for Money in Central Madrid
    • Leisure trip
    • Group
    • Double Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    Decoration is a bit old and tired. Negative side of being so centraly placed on Grand Via, is that there was a lots of noise coming from the street on Friday night.

    It was extremly central and close to everything. Very friendly and helpful staff in the hotel. Everything was very clean.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Toilet rarely stopped running a little, making some noise during the night, no towel hooks in the bathroom

    Central, clean, friendly staff

    Stayed in March 2024

  • Reviewed: 28 December 2023

    8.0
    I would say “average”
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Water heater

    Location

    Stayed in December 2023

  • Reviewed: 26 November 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Extra Bed
    • Stayed 5 nights
    • Submitted via mobile

    No amenities

    Stayed in November 2023

  • Reviewed: 16 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    WiFi not great

    Location

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    Definitely recommend and very good value for money
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was quite close to the reception and sometimes it can get a bit loud, however, this can easily be fixed with a room further away from the reception 😉

    Very good location, easy access to everything. The staff were very friendly and helpful. The property was cleaned every day, with fresh towels and clean bedsheets

    Stayed in November 2023

  • Reviewed: 5 November 2023

    7.0
    AMAZING friendly helpful staff
    • Leisure trip
    • Group
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Finding hairs on the floor and bath, stained towel

    The staff were amazing, very friendly and helpful

    Stayed in October 2023

  • Reviewed: 15 October 2023

    9.0
    Location, location, and location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing really

    Extremely convenient, right on Gran Via, in the heart of actions, friendly helpful staffs, good value for money. Yes, it is a bit older, but it does the job to keep you there, decent wifi, ask for a room at the back, not facing Gran Via.lots of restaurants at the door steps, lots of choices of different kind and budgets.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    7.0
    Good budget option with parking to stay at in Central Madrid.
    • Leisure trip
    • Couple
    • Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    Our room overlooking Gran Via was a little noisy, they stay up late in Madrid.

    We wanted somewhere to stay in Central Madrid while exploring the city for a few days, with parking and at a reasonable price. Hotel Excelsior ticked all the boxes. Pretty Central on Gran Via, we walked to most places, did catch the tube a couple of times. Staff friendly and helpful. Decor and furniture a little tired but functional. Bathroom was small. We had twin beds which were comfortable but quite springy, double mattress might not be. No food but plenty of bars & restaurants close by.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    8.0
    Fair accomodation, geart location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 8 nights
    • Submitted via mobile

    The room was very small, very basic (well, i did take the cheapest one).

    Great location, helpful staff, clean room.

    Stayed in September 2023

  • Reviewed: 30 May 2023

    8.0
    Great location, good value for the money.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    It was a modest room, but just fine for me. There was nothing I disliked.

    Great location so central to everything. The room was modest in size, but fine for one person. I liked the fact it had good light, and a small balcony.

    Stayed in May 2023

  • Reviewed: 16 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Extra Bed
    • Stayed 3 nights

    We were staying at main floor it was noisy sometimes but we handled

    location was excellent

    Stayed in May 2023

  • Reviewed: 13 May 2023

    8.0
    Incredible stay, great value for money. Perfect for a short trip to Madrid.
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 5 nights
    • Submitted via mobile

    Elevator is very small (only fits 3 people), beds were a little hard.

    Location can’t get any better! Right in the middle of Gran Via. Very near to multiple metro stops: Callao (nearest), Sol, Plaza España, Sto.Domingo, Noviciado. Very nice staff and very clean. Had a small bouquet of flowers and when we came back, the cleaning lady had put them in a jar with water. :) We will be back!

    Stayed in May 2023

  • Reviewed: 6 May 2023

    9.0
    Great hostal !
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It can be noisy at night if there are loud people in the adjacent rooms. Bathroom on the small side.

    Very friendly and helpful staff. Perfect location right on gran via. Comfy beds. Room cleaned every day.

    Stayed in May 2023

  • Reviewed: 3 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Mattress and pillows a bit old

    location is excellent! Staff is very nice and helpful.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    8.0
    good value, clean and great staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing,

    central location

    Stayed in April 2023

  • Reviewed: 4 April 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    This is my third time at this Hostal and for a overnight stay near the centre of Madrid I have found it comfortable and economical.

    Stayed in April 2023

  • Reviewed: 28 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    It wasn't crucial for us but you can hear everything what is going on in the hostel from your room :). And I missed electric kettle in the room.

    Location is just excellent, everything is near, you don't have to use any transport (except airport). Staff is very friendly and helpful, special thanks for the hot water in the first evening :)). Very simple but clean room, you can find there all you need for your stay - double bed, wardrobe, table, 2 chairs, sockets near the bed.

    Stayed in March 2023

  • Reviewed: 9 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    don’t have elevator

    Stayed in January 2023

  • Reviewed: 17 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    the staff was very welcoming, available to help and advise. the leaning service. the location in gran via (the main street of Madrid) where you can find all the shops, restaurants and facilities…

    Stayed in January 2023

Showing 1 – 25

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