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Reviews of Hotel Jeni & Restaurant 3 stars

Mirada del Toro, 81, 07740 Es Mercadal, Spain

Review score

Based on 346 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    9

  • Value for money

    7.9

  • Free WiFi

    8.1

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Showing 1 - 48

  • Reviewed: 8 February 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom was a bit tired. Shower tray leaked. Beds could have been more comfortable.

    Buffet breakfast was excellent value. Great selection. Staff all very friendly and attentive.

    Stayed in February 2018

  • Reviewed: 26 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights

    Breakfast could have been better. Poor selection of bread (only sliced), egg and bacon was usually cold.

    Friendly and helpful staff who went out of their way to make us feel welcome. Exceptionally clean and well maintained throughout. Small outdoor relaxing and seating area adjacent to pool.

    Stayed in September 2017

  • Reviewed: 23 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Great small hotel good Spanish food , Staff go out of thier way to look after you, special mension for Josaphine she is brilliant , works very hard to look after your needs in the restaurant, ably asisted early morning by little Jonathan, John behind the bar always has a smile for you and translates you english request . All in all a great find we will definitely go bàck.

    Stayed in September 2017

  • Reviewed: 31 August 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Shower holder needs to be fixed (room 202)

    There was a receptionist named Anabel that provided me, by far, the best customer service I have ever received (I have managed hotels in London). The room is cleaned and tidied up every single day, the food is a really good value for money, location excellent, easy to park.

    Stayed in August 2017

  • Reviewed: 26 August 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Size of room single room was small and show cubilcle tiny and door to it only opened so far due cubicle door hitting sink .

    Loved the pool and the garden and the location was perfect

    Stayed in August 2017

  • Reviewed: 29 July 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Junior Room
    • Stayed 4 nights
    • Submitted via mobile

    For customers who uses public transportation with limited time to spend in beautiful menorca island, perhaps a bus timetable available at customers disposal or perhaps a straight answer that updated timetables are in the bus stop would come more handy and more help ( this is only a very minor issue ) .

    Staff are very friendly and approachable. Room are spotless clean, clean towels changed daily, & bed is firm which I like it. A/C working perfect. A small fridge which with freezer is useful. We always put bottle water in the freezer to turn to ice , ready to go to beach for the day. Supermarket and bus stop are in very short distance. Restaurants are superb! Es Mercadal is a beautiful, peaceful and quaint town. I have peace of mind and relaxing (quiet and no crowd) after coming back from enjoyable & on the go day tour/s outside Es Mercadal.

    Stayed in July 2017

  • Reviewed: 28 July 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    My room was next to the stairway, and that was a litlle noisie.

    Kindness and hospitality from the staf. Good food and drinks for a Nice price. Comfy and clean . Nice pool. Great hostel to relax ... A perfect place to be.

    Stayed in July 2017

  • Reviewed: 31 October 2016

    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 4 nights

    The breakfasts were a BIG disappointment: especially the unpleasant coffee and juice from a machine. I bought decent coffee from the bar instead. More fresh fruit please and no flies buzzing over the food.

    Everything great about the hotel, especially the staff, the value for money and the swimming pool. ALso the bedrooms were well equipped and extremely clean.

    Stayed in October 2016

  • Reviewed: 10 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    TV in room didn't work but on second night receptionist came up with an innovative solution.

    Great breakfast and lovely sunny garden area. Excellent location close to bus stop and town centre.

    Stayed in August 2016

  • Reviewed: 3 September 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The room was very small - (single) and compared to the pool side rooms - very basic. It was quite noisy where my room was located but I had ear plugs!

    The location is perfect as the town is lovely and it's easy to get around the island (I used the local buses). The staff were really friendly; the pool and terrace were very nice.

    Stayed in August 2016

  • Reviewed: 5 August 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely fantastic!! Excellent staff who were very helpful. They even said hello outside of work when they saw you around. Pool was good and my room was clean and had good facilities ( Fridge, A/C etc...) well worth going there. Bus station right next to hostel.

    Stayed in August 2016

  • Reviewed: 24 July 2016

    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Cleaners chatting outside early in the morning Quite expensive

    Very nice room Clearly the hotel was making an effort to please in all respects In a very nice little town

    Stayed in July 2016

  • Reviewed: 6 July 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Restaurant staff were veeeeery slow (but then which restaurant isnt slow in southern europe. ;) I had to chase after them to place my order.

    Nice staff, peaceful location (good night's sleep!), nice restaurant downstairs, AC actually WORKED. :D

    Stayed in June 2016

  • Reviewed: 24 June 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    ROOM TV NO SUB TITLES IN ENGLISH WILL ASK FOR ROOM OVERLOOKING POOL NEXT TIME (NOT TO MAIN ROAD)

    GREAT LOCATION, HELP YOURSELF BREAKFAST,POOL,STAFF,BIG BAR TV FOR FOOTBALL,STAFF VERY HELP FULL,

    Stayed in June 2016

  • Reviewed: 25 May 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights

    bed could have been softer

    Stayed in May 2018

  • Reviewed: 14 May 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No amenities

    Cama confortable

    Stayed in May 2018

  • Reviewed: 26 April 2018

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Reception staff, in particular, but all staff were extremely helpful with any requests we had.

    Stayed in April 2018

  • Reviewed: 22 April 2018

    • Leisure trip
    • Group
    • Triple Room (3 Adults)
    • Stayed 1 night

    Very friendly staff

    Stayed in April 2018

  • Reviewed: 30 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Good base for exploring the wider area

    Stayed in September 2017

  • Reviewed: 27 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was uncomfortable. Indifferent evening meal.

    Good breakfast.

    Stayed in September 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    Choice and quality

    Stayed in August 2017

  • Reviewed: 9 August 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Air-conditioning in rooms

    Very nice staff, greeted by my name as I walked in the door, good information about buses and public transport!

    Stayed in August 2017

  • Reviewed: 8 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Junior Room
    • Stayed 3 nights

    Wasn't worth the price however the staff were wonderful

    Stayed in August 2017

  • Reviewed: 8 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    nothing to dislike.

    staff were very pleasant and could not have been more helpful

    Stayed in August 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Different natural kinds of salts on breackfast buffet

    Stayed in July 2017

  • Reviewed: 6 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Junior Room
    • Stayed 7 nights

    good location, free public parking available nearby

    Stayed in July 2017

  • Reviewed: 29 March 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    NOTHING

    VERY FRIENDLY RECEPTION SMALL INDIVIDUAL BUT VERY COMFORTABLE ROOM NICE BAR. VERY GOOD COFFEE BONUS: THE SWIMMING POOL.

    Stayed in February 2017

  • Reviewed: 5 September 2016

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights

    room too small and smells bad

    Available staff Good breakfast strategic position

    Stayed in August 2016

  • Reviewed: 21 August 2016

    • Couple
    • Double or Twin Room
    • Stayed 13 nights
    • Submitted via mobile

    Noise from tidying restaurant late at night.

    Stayed in August 2016

  • Reviewed: 17 August 2016

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 12 nights

    Very kind staff. Wonderful position for visiting the island and the various beeches. Good food at the restaurant. Nice breakfast. Very recommended.

    Stayed in August 2016

  • Reviewed: 12 August 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Good value for money and very good breakfast

    Stayed in August 2016

  • Reviewed: 7 August 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 15 nights
    • Submitted via mobile

    Relaxed and friendly

    Stayed in August 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Friendly staff/relaxed atmosphere.

    Stayed in July 2016

  • Reviewed: 24 July 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    breakfast

    Stayed in July 2016

  • Reviewed: 17 July 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location if you have a car rental. Just got standing as a hotel recently, which it looks like anyways. Beautiful tiny town.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 May 2016

    • Leisure trip
    • Couple

    The breakfast coffee is pretty awful -we recommend ordering something more drinkable from the Gaggia machine in the bar

    This restaurant is much frequented by local people especially on a Saturday evening which gave it an authentically Menorcan feel , which we enjoyed. The hotel was popular with touring (pedal) cyclists.

  • Reviewed: 6 August 2015

    • Leisure trip
    • Couple

    But would be better if had a car to get to the beach as the buses are unreliable.

    Great pool and staff. Nice location es mercedal has some nice restaurants. Much better than one star. It is a hotel not a hostal

  • Reviewed: 4 August 2015

    • Leisure trip
    • Solo traveller

    Wifi not great. Paid net on the 2 PCs in reception area works fine.

    Great place, centre of island so you can take buses to everywhere if you don't have a car. Person called Lola at reception was adorable and helped w suggestions for great beaches & restaurants and gave bus routes and timings. Very helpful staff. Room comfortable. Restaurant downstairs, supermarket at a minute's walk. Should be rated 3 star at least not one!

  • Reviewed: 13 July 2015

    • Business trip
    • Solo traveller

    Nada

    Habitacion amplia y muy limpia. Personal encantador. El Wifi es gratis y funcionaba muy bien. La zona es tranquila (pero a pocos metros del centro de Es Mercadal) y se puede aparcar gratis en la misma calle del Hostal. El restaurante sirve platos tipicos de gran calidad a precios bastante economicos.

  • Reviewed: 7 June 2015

    • Leisure trip
    • Couple

    Nothing

    This is the second time we have stayed here and it is lovely.It is a family run hotel And very Spanish.It is very clean comfortable and reasonably priced.

  • Reviewed: 4 November 2015

    • Leisure trip
    • Couple

    Central, friendly Good food

  • Reviewed: 24 September 2015

    • Leisure trip
    • Couple

    Room on street side was too noisy for me

    The staff was very friendly and helpfull

  • Reviewed: 20 September 2015

    • Leisure trip
    • Couple

    Nothing

    GreAt staff and a fabulous evening meal and wines finished off with a superb breakfast

  • Reviewed: 14 July 2015

    • Leisure trip
    • Family with older children

    Location

  • Reviewed: 6 July 2015

    • Leisure trip
    • Couple

    Good location in centre of the island. Peaceful room, so excellent sleeping. Excellent breakfast.

  • Reviewed: 20 April 2015

    • Leisure trip
    • Couple

    Ability to mix with the locals Friendly welcome Good location for access to the town and visiting accross the island

  • Reviewed: 17 April 2015

    • Leisure trip
    • Couple

    No free wifi

    Food. Very clean and tidy

  • Reviewed: 14 March 2015

    • Leisure trip
    • Couple

    very good value Staff very helpful

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 48

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