Reviews of Hostal La Maya
Carrera del Señor, 2, 28470 Cercedilla, Spain
Loading
Guests also reviewed these properties:
Radovljica, Slovenia
Metz, France
Gordexola, Spain
Medina de Pomar, Spain
Moscow, Russia
Rajkot, India
Trogir, Croatia
Kivik, Sweden
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Loading...
Reviewed: September 10, 2025 · Stayed in September 2025
Verified reviewReally well situated, clean, very reasonably priced for the offering, and with exceptionally good food in the restaurant downstairs.
The only thing to be aware of is that at Festa time, it can be a little noisy into the early morning. If that’s your thing, though, maybe that’s a bonus!
Reviewed: September 10, 2025 · Stayed in August 2025
Verified reviewLarge spacious room. Very clean, there is a balcony.
The bathroom is a bit old and should.be renovated.
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 17, 2025 · Stayed in July 2025
Verified reviewClean, comfortable with friendly staff in an excellent location.
Couldnt find any faults :-)
Reviewed: August 13, 2025 · Stayed in August 2025
Verified reviewClean and spacious room, AC was very useful to have. Bathroom has a full BATH which was a nice surprise. Toiletries provided. Great location. Staff was overall nice and helpful, hotel was quiet. Comfortable beds.
There was a misunderstanding about documents during checking with one staff, that I felt could have been de-escalated very easily. It was resolved quickly when a different employee stepped in though, so it wasn't an issue.
Reviewed: August 6, 2025 · Stayed in August 2025
Verified reviewThe room was big, the toilet was huge and the room had air conditioning, which was great. The hotel is located right in the town centre.
Reviewed: July 5, 2025 · Stayed in July 2025
Verified reviewReviewed: June 24, 2025 · Stayed in June 2025
Verified reviewReviewed: June 22, 2025 · Stayed in June 2025
Verified reviewReviewed: May 11, 2025 · Stayed in May 2025
Verified reviewThe location the staff and the fact it was so clean.
Reviewed: May 2, 2025 · Stayed in April 2025
Verified reviewReviewed: April 28, 2025 · Stayed in April 2025
Verified reviewReviewed: April 24, 2025 · Stayed in March 2025
Verified reviewReviewed: April 20, 2025 · Stayed in April 2025
Verified reviewReviewed: April 11, 2025 · Stayed in April 2025
Verified reviewIdeal as a base for hiking, with many excellent trails from the town to the mountains. It was great to have a fridge in the room and a microwave in the hall (although I didn't end up using this). The staff are very friendly and accommodating. The room was very clean. There are cafes, shops, and supermarkets nearby - everything you need. It's only a short walk from the train station. I found it to be great value, and there was a nice-looking restaurant below too. All in all, highly recommended!
Nothing.
Reviewed: March 26, 2025 · Stayed in March 2025
Verified reviewReviewed: March 15, 2025 · Stayed in March 2025
Verified reviewReviewed: January 1, 2025 · Stayed in January 2025
Verified reviewReviewed: December 27, 2024 · Stayed in December 2024
Verified reviewReviewed: December 25, 2024 · Stayed in December 2024
Verified reviewNothing
I made a reservation for tonight December 24th almost a week before. I went to get the key around 19PM and the lady told me the latest time to get the key was at four. I explained that in the website says from 16h until 21:00 and I didn’t get any messages from the property saying differently. ( she could send me a message through the website) She said she called me, which it is true but it was on the very same day. I couldn’t answer the call because personal reasons.She was really rude. She called selfish because she said she wanted to have dinner with her family and I was there asking for the key apparently very late, which is very unprofessional. Also while we were discussing on the phone two other guests came to get the key and she didn’t make any fuss to them. Of course, we didn’t want to stay in such an inhospitable place and we left. She said she didn’t care and that we could complain to booking.
Reviewed: November 18, 2024 · Stayed in November 2024
Verified reviewReviewed: October 30, 2024 · Stayed in October 2024
Verified reviewgreat location, affordable, clean, spacious room, quiet, comfy.
nothing.
Reviewed: October 25, 2024 · Stayed in September 2024
Verified reviewWe were walking the Camino de Madrid and this hotel was in the centre of the town and a lovely peaceful place to rest our weary legs. It has a restaurant too which was very good.
Nothing
Reviewed: October 20, 2024 · Stayed in October 2024
Verified reviewlocation was great. confortable bed. very clean facility. stayed only 1 night hence didn't try the dinner or breakfast options but i bet it is nice too.
the noise comes from the bathroom when it is in use in the next room. it was quite loud but it was okay for us.
Reviewed: September 5, 2024 · Stayed in August 2024
Verified reviewI absolutely loved my stay at Hostal La Maya and would recommend it 100%! The location is perfect, right in the center of the town. The room was beautiful, spacious, clean, and very comfortable. I had two personal balconies, one with a table and chairs to sit and enjoy the views. Check-in was very easy and the hostal staff is wonderful- so kind, helpful, and responsive. Thank you for everything! I hope to be back again sometime soon!
nothing, it was perfect!