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Reviews of Hostal Palacios This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Navarro Ledesma, 4, 45001 Toledo, Spain

#14 of 23 B&Bs and inns in Toledo

Guests' Choice

Review Score

Based on 453 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.5

  • Location

    9.2

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    6.4

100% Verified Reviews

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Showing 1 - 44

  • Reviewed: June 15, 2018

    9.6
    Great location.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is not a criticism of the Hostal, but be aware of the extremely narrow streets that surround it if you are arriving by car and the distance of car parks from the Hostal. That’s the price of being in the centre!

    The Hostal has a great location in the heart of the city

    Stayed in June 2018

  • Reviewed: April 5, 2018

    9.6
    Great value for money!!
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's 5 minutes from zocodover and im the center of historical place. Double room was very clean and big, had a private bathroom and shower. Towels, shampoo and soaps are provided. Double bed was super comfortable. There was TV and a balcony. They have a restaurant and a cafe too.

    Stayed in April 2018

  • Reviewed: November 29, 2017

    8.8
    Very clean and comfortable, and a fantastic location.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    The gentleman who checked us in on Friday, 24th November was quite rude and not at all welcoming.

    The gentleman who checked us in on Friday, 24th November was quite rude and not at all welcoming. The lady on reception on Saturday, 25th November and all of the staff in the bar were extremely friendly, helpful and warm. (We had drinks and delicious free tapas at the small bar downstairs, but did not eat a meal in the hotel restaurant although the food served looked excellent. The drinks were very good value).

    Stayed in November 2017

  • Reviewed: October 25, 2017

    7.9
    Good location in old quarter of Toledo with a good...
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights

    The plastic mattress cover is very noisy and disrupts sleep plus the mattress is rather soft. There was no wifi available in my room or even by the desk, which was frustrating for a two-night stay. The only place that wifi worked was in the restaurant.

    Good location in old quarter of Toledo with a good restaurant downstairs, though using a taxi to get there the first time is most helpful. There's noise from the streets below, but good windows and doors keep the room quiet when closed. The young woman at the desk during the day gave me a great tip (plus directions) about going to the public library on the top floor of the El Alcazar/Museo del Ejercito. There's a small cafe up there and fabulous views of Toledo.

    Stayed in October 2017

  • Reviewed: September 10, 2017

    10
    Amazing staff, kind and helpful people.
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing staff, kind and helpful people. Excellent restaurant, very clean rooms and perfect location. I definitely enjoyed the stay and I hardly recommend it!!!

    Stayed in September 2017

  • Reviewed: August 29, 2017

    9.0
    Great food in a beautiful and old town.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It would not be typical Of Toledo if it updated but it would make the hotel more comfortable.

    The food and bar were very Spanish and friendly. The home cooking was delicious. The bar was excellent with great tapas. The rooms were clean and en suite. The hotel staff were great the the architecture was typical of Toledo.

    Stayed in August 2017

  • Reviewed: August 11, 2017

    10
    Value for money, excellent location!
    • Business trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was absolutely stunning, excellent location, excellent staff and the value for money is great. They have a two course meal for euro 7,50 each day which is way less than what the rest of toledo is offering. This includes a starter, main and dessert. Their food is homemade, people are so kind. A beautiful atmosphere. Thank-you!

    Stayed in August 2017

  • Reviewed: May 22, 2017

    10
    Wonderful location to all the important parts of Toledo!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    I loved the location of Hotel Palacios. It was right in the middle of the medieval city of Toledo. Once I was there, I was within walking distance of everything..the cathedral, the Jewish Quarter, the 13th century old synagogue, and wonderful restaurants and shops. The breakfast which was included in the price was delicious and included cafe con leche, a Spanish staple. The room had a separate bath and was on the 3rd floor with no elevator, but the staff got our bags up the stairs. The room was clean and quiet. We were on the inside, so no view. The staff was polite and helped with all our questions. The most important question was answered before we even arrived. We were having trouble with the gps and the directions. So I called to tell them we were on our way. The lady who answered the phone told us to go to the bus station and get a cab. This was the best advice, ever! There is no way we would have ever found the location or parking. The streets and buildings were built in the 13th century. Guess what? They were not build for modern day automobiles. If you want a truly European Spanish experience, I highly recommend staying at Hotel Palacios in Toledo.

    Stayed in May 2017

  • Reviewed: March 21, 2017

    6.3
    Very good localization, in the middle of the town!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was at the same floor of the kitchen of restaurant ! Noisy and smelly!!! terrifying bed in the room: it was like a camping cot, swinging amd creaking all the night !! very bad!

    Very good localization, in the middle of the town! kindly staff.

    Stayed in March 2017

  • Reviewed: December 24, 2016

    9.6
    Everything!
    • Group
    • Twin Room
    • Stayed 3 nights

    Everything!! Would definitely go back and recommend. Very Spanish, so, if looking for a 4* hotel with no character and English food, do not stay here. Spanish through and through.

    Stayed in December 2016

  • Reviewed: November 28, 2016

    8.8
    perfect location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The AC was not working in the room and the stuff was very fast and helpful solving the problem! We liked our room on the second floor at the corner of the building with a great view to the narrow streets with a tower Toledo style! :-)

    Stayed in November 2016

  • Reviewed: October 7, 2016

    8.8
    Interesting historic city.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Difficult to find with the car. The one way system is a nightmare and the signage poor . Had to park a good distance away. To use secure parking cost €14 per day.

    The friendliness. The ambience.

    Stayed in October 2016

  • Reviewed: August 2, 2016

    9.2
    Great little Hotel/Restaurant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    The hostal has staff that speak English but the Restaurant did not!

    This hostal/Restaurant was a great place to stay. Went out touring then back and could have dinner. The is good and has several Menu del Dias to choose from. Or just ala Carte. They did have a lift!

    Stayed in July 2016

  • Reviewed: June 13, 2018

    10
    Good ambience and very reasonable restaurant prices.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    High standard accommodation clean, well appointed. Very conveniently located connected with very good restaurant.

    Stayed in June 2018

  • Reviewed: June 4, 2018

    7.5
    Not the most comfortable beds, but very good location and friendly staff.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The bed was uncomfortable (maybe it's just personal taste, but I couldn't really sleep because of it...)

    Awesome location, friendly staff.

    Stayed in May 2018

  • Reviewed: May 9, 2018

    7.5
    good to be able to stay in the old town
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    good to be able to stay in the old town

    Stayed in May 2018

  • Reviewed: November 28, 2017

    7.9
    the room was a bit cold and lacked natural light
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    the room was a bit cold and lacked natural light

    Stayed in November 2017

  • Reviewed: November 8, 2017

    10
    A perfect place to stay -- price, location, receptionist's service, her good English.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    Nothing.

    The receptionist, Angela, was superb, very helpful.

    Stayed in November 2017

  • Reviewed: September 17, 2017

    8.8
    Relaxed atmosphere.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Pleasant hotel with friendly staff in lovely town.

    Stayed in September 2017

  • Reviewed: June 13, 2017

    8.8
    Great location.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    Great location. Staff super friendly & helpful.

    Stayed in June 2017

  • Reviewed: May 1, 2017

    9.2
    Very good location, nice environment and delicious breakfast!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very good location, nice environment and delicious breakfast!!

    Stayed in April 2017

  • Reviewed: November 26, 2016

    8.8
    Nice place in the old part of town
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Parking more complicated than tought

    Nice place in the middle of the old town.

    Stayed in November 2016

  • Reviewed: November 4, 2016

    7.9
    Great place in the heart of the old town
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Room looked a bit dated.

    Central location in the heart of the old town.

    Stayed in November 2016

  • Reviewed: October 14, 2016

    4.6
    Didn't feel my custom was valued
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Very busy and impersonal feel to the hotel. No key, had to knock or ring to gain entry.

    Nothing much.

    Stayed in September 2016

  • Reviewed: August 12, 2016

    8.8
    Well run Hostal in the old town.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights

    Well run Hostal in the old town. Friendly and helpful staff. Quiet room, good value.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: April 5, 2016

    7.9
    The dinner was very good and the food.
    • Leisure trip
    • Couple

    The breakfast was poor not enough variety and choice. The bedroom was too small. When we opened our room the bed was right in front it was difficult to move around.

    The dinner was very good and the food. The staff were lovely and very friendly. Apart from small things we enjoyed our stay here.

  • Reviewed: November 17, 2015

    10
    Perfect location, right in the city centre and close to all...
    • Leisure trip
    • Couple

    Perfect location, right in the city centre and close to all the main point of interest. The room was clean, of good size and very quite. The staff was very friendly and helpful.

  • Reviewed: September 28, 2015

    7.9
    Friendly and helpful staff.
    • Leisure trip
    • Couple

    Not suitable for driving. Roads are too narrow, difficult to find the place and car park is about 15 min. Away from the hostal.

    Friendly and helpful staff.

  • Reviewed: September 26, 2015

    10
    I was having trouble booking travel, so I asked for help at...
    • Leisure trip
    • Solo traveler

    I was having trouble booking travel, so I asked for help at the front desk. Carlos in particular helped me find a way to Granada when I thought everything was totally booked! Also, location was terrific, a goid map was provided, breakfast was good, price was unbeatable! Highly recommend for no frills place!

  • Reviewed: September 14, 2015

    7.1
    Location
    • Solo traveler

    Food (breakfast was ok, dinner passable) Door stiff - hard to open and close. Holes in the wall Wi - fi - hit and miss.

    Location Hotel room was clean Staff helpful

  • Reviewed: July 19, 2015

    7.5
    The staff was cordial, the food was good, the rooms were...
    • Leisure trip
    • Group

    The air conditioner was not pleasant. The room stayed very warm and it was hard to sleep in the heat.

    The staff was cordial, the food was good, the rooms were fine. The hotel is well situated to visit many of the attractions and close to Plaza Zocodovar where we took the tour train. That was a very nice experience.

  • Reviewed: July 16, 2015

    9.2
    Excellent value for half board.
    • Leisure trip
    • Couple

    A bar of soap would have been handy as only shower gel and shampoo provided.

    Excellent value for half board. Evening meals were excellent and good choices. Staff really friendly and would definitely stay again.

  • Reviewed: July 16, 2015

    9.2
    Good location.
    • Business trip
    • Solo traveler

    Didnt get how the breakfast works - you can choose from restaurant menu and it is much cheaper to buy it yourself even you book in when making reservation. Wifi was very very poor on the 2nd floor, but near reception works well.

    Good location.

  • Reviewed: July 7, 2015

    7.9
    In old part of town, good value for room and meals, AC...
    • Leisure trip
    • Couple

    Bathroom very small and old. Though friendly, little English spoken by staff.

    In old part of town, good value for room and meals, AC worked well (42 Celsius outside!).

  • Reviewed: April 15, 2015

    7.9
    Very good location, helpful reception staff, big and...
    • Leisure trip
    • Solo traveler

    Stayed practically without breakfast, because there are not many vegetarian options if any. The only seemingly veggie thing in the menu "Sandwich vegetal" happened to be packed with meat and restaurant staff does not speak any English.

    Very good location, helpful reception staff, big and comfortable room with a balcony, everything within walking distance.

  • Reviewed: April 4, 2015

    6.7
    Location was great.
    • Leisure trip
    • Solo traveler

    Considering that this is a RESTAURANT, the breakfast shouldn't have been so meager. Being on the same floor as the restaurant made it very noisy and overwhelmed with smells. Get an upper floor.

    Location was great. Staff was pleasant. Room reasonably clean.

  • Reviewed: April 18, 2016

    7.1
    Parkinghall far a way
    • Leisure trip
    • Family with older children

    Parkinghall far a way

  • Reviewed: April 16, 2016

    9.6
    Helpful staff.
    • Leisure trip
    • Solo traveler

    Nothing

    Helpful staff. Great value.

  • Reviewed: October 16, 2015

    5.8
    Personel speaking English
    • Leisure trip
    • Couple

    Food. No parking space.

    Personel speaking English

  • Reviewed: October 11, 2015

    10
    We had nice room with the street view on the 1st floor.
    • Leisure trip
    • Couple

    We had nice room with the street view on the 1st floor. Helpful and staff. Really enjoyed stay.

  • Reviewed: August 3, 2015

    10
    The staff was very friendly and helpful.
    • Leisure trip
    • Solo traveler

    The staff was very friendly and helpful. The room was comfortable and clean.

  • Reviewed: July 25, 2015

    8.8
    very authenticly hostal, reseption
    • Leisure trip
    • Family with older children

    very authenticly hostal, reseption

  • Reviewed: July 16, 2015

    10
    location.
    • Leisure trip
    • Group

    .....nothing....... it was perfect for a short 3 night stay

    location....location.....location Friendly staff.... the price.....

  • Reviewed: April 23, 2015

    7.9
    location
    • Leisure trip
    • Solo traveler

    no inner rooms, so lots of street noise. WiFi in lobby only

    location

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Showing 1 - 44

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