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Reviews of Hostal Plaza Mayor 3 stars

Cristo, 21, 28850 Torrejón de Ardoz, Spain

#1 of 13 hotels in Torrejón de Ardoz

Guests' Choice

Review score

Based on 203 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    8

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Showing 1 - 21

  • Reviewed: 12 July 2018

    5.4
    The staff was very friendly.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We arrived at night, wanting to get to sleep soonest possible. But we noticed that the beds were dirty from the previous users. The sheets had hairs and stains all around them. We called staff but no one spoke English. They walked us around two or three rooms before we found a clean one. I was disgusted and dissatisfied. However, we stayed in another room till morning and they cleaned our room by that time. The first impression was ruined. Also, bed cover is a blanket at the same time which is weird. Breakfast is very poor.

    The staff was very friendly. The location is perfect. The beds are comfortable.

    Stayed in July 2018

  • Reviewed: 21 October 2017

    7.1
    Bedrooms and bathrooms were good size.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    We had a turn-around flight and when I booked this it was advertised as close to the airport. It was about 30 minutes by taxi from the hotel and when the taxi costs to and from the airport are added to the hotel fees we could have stayed in a fancier place for the same price and be closer to the airport. It was also difficult to get a taxi the next morning. Took about 30 minutes after calling for one.

    Bedrooms and bathrooms were good size. We were only there one night so can't really comment on the rest of the hotel. We left for the airport first thing in the morning so didn't really see the neighborhood.

    Stayed in October 2017

  • Reviewed: 12 July 2018

    10
    Great place, very friendly and safe I will come back to stay...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Great place, very friendly and safe I will come back to stay ! Breakfast was amazing!

    Stayed in June 2018

  • Reviewed: 31 March 2018

    10
    Great stay and will come again.
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything we liked.

    Great people that went out of their way to help us.

    Stayed in March 2018

  • Reviewed: 6 April 2017

    9.2
    a very pleasant accommodation
    • Leisure trip
    • Couple
    • Double Room with Parking
    • Stayed 1 night

    the pillow

    very helpful staff. large comfortable room. very close to main square of town and is located about 14 km form Barajas Airport

    Stayed in March 2017

  • Reviewed: 27 November 2016

    9.6
    value for money
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    wifi connection poor

    value for money

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 January 2016

    8.3
    Location is convenient to train takes 25 minutes to the main...
    • Business trip
    • Solo traveller

    Breakfast was a little light this trip.

    Location is convenient to train takes 25 minutes to the main station in Madrid (Atocha). Rooms are clean and internet connection excellent.

  • Reviewed: 17 December 2015

    6.7
    Air-conditioner with heating function pretty usable when...
    • Business trip
    • Solo traveller

    The hotel welcomes you with everywhere present smell of cigarettes. This continued in the room too - not so nice. In the bed you have to sleep under the non-covered blanket separated by a pieces of sheet - not so nice. The view from the room was on the roofs of neighburing houses - not so nice. The front-desk lady hardly spoke English which did not help during check-in - not so nice.

    Air-conditioner with heating function pretty usable when outside temperature was +5 Celsius.

  • Reviewed: 2 November 2015

    8.8
    Centre of town but easy access and secure underground...
    • Leisure trip
    • Couple

    No evening meal available and uninviting bar. Eating out not as easy as expected only Cafe Bars to choose from.. Not a problem for one night only

    Centre of town but easy access and secure underground parking. Superb spacious room, well appointed, and clean WIFI that worked!!

  • Reviewed: 1 November 2015

    10
    Hostal Plaza Mayor is absolutely stunning place.
    • Leisure trip
    • Family with young children

    Hostal Plaza Mayor is absolutely stunning place. It´s a beautiful clean hotel with a great comfort and a very friendly and kind stuff. It´s not far from the Airport, just few steps from Renfe and a bus and very close to shops and restaurants.

  • Reviewed: 25 October 2015

    7.9
    The price the location and the cleanliness.
    • Business trip
    • Solo traveller

    Wifi is worst for a business trip . Not even a page load. Staff said hotel is full, that is why wifi is slow and nothing can be done.

    The price the location and the cleanliness.

  • Reviewed: 1 October 2015

    9.6
    Good central location.
    • Leisure trip
    • Couple

    Room was overlooking the street and a bit noisy. Suggest asking for a quiet room.

    Good central location. Nice room, very comfortable bed, friendly staff and good breakfast.

  • Reviewed: 3 May 2015

    10
    This was a late booking for us in probably one of the...
    • Leisure trip
    • Family with young children

    This was a late booking for us in probably one of the busiest weekend in the Spanish Calendar - Easter weekend! So we could not find anything in the centre of Madrid for our price range. We booked this hostal for initially one night thinking we will book elsewhere for the 2nd and 3rd night - as we were looking for a hotel, not a hostal. When we arrived and got to our room, we were pleasantly surprised that the room was very spacious and very clean. The bathroom was also very clean and had all that we needed. After having breaskfast - which was just a continental breakfast - also very good, we decided to stay there for the duration of our 3 night stay. The staff were very lovely and helpful, always smiling and ready to help. The location is of course not the centre of Madrid, but the Torrejon de Ardoz Cercanias train station is only a 2 minute walk and the train to Madrid only takes 20 mins. The trains are very Price was €5.50 return! So bargain really! If we come to Madrid, we will definitely think about staying here again. This should be a hotel, not a hostel! Excellent rooms!

  • Reviewed: 27 December 2015

    10
    reception very courteous
    • Leisure trip
    • Solo traveller

    reception very courteous

  • Reviewed: 22 November 2015

    10
    We have stayed at this hostel periodically over the last...
    • Leisure trip
    • Family with older children

    Nothing

    We have stayed at this hostel periodically over the last three years and the high level of facilities and service have been consitant.

  • Reviewed: 10 November 2015

    10
    Loved everything.
    • Leisure trip
    • Couple

    Loved everything.

  • Reviewed: 31 October 2015

    5.4
    Nothing very bad location.
    • Leisure trip
    • Solo traveller

    Nothing very bad location.very difficult to find.

  • Reviewed: 16 October 2015

    6.3
    Very nice staff
    • Business trip
    • Solo traveller

    very noisy as almost no insulation, far from everything,

    Very nice staff

  • Reviewed: 6 October 2015

    9.2
    Calidad/precio muy bueno.
    • Leisure trip
    • Couple

    Calidad/precio muy bueno.

  • Reviewed: 27 August 2015

    7.9
    The location
    • Business trip
    • Solo traveller

    The staff didn't spoke english.

    The location

  • Reviewed: 25 April 2015

    10
    everything!
    • Business trip
    • Solo traveller

    everything!!

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 21

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