Bartolome Calafell, 7, 07600 El Arenal, Spain
#39 of 69 hotels in El Arenal
Guests' ChoiceBased on 170 hotel reviews
7.1Cleanliness
7.2
Comfort
7.2
Location
7.8
Facilities
7.1
Staff
8.6
Value for money
8.1
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 25, 2023
Andrezza
PortugalEverything was great just for a night! But the toilet didn’t smell so good, maybe something with the pipes, and I could hear through the wall the ppl in another room
The balcony was great
Stayed in September 2023
Reviewed: October 7, 2023
Laurie
SwitzerlandNothing to say, maybe they should add water in the room
It is close to the city, the staff is very helpful and kind
Stayed in August 2023
Reviewed: October 5, 2023
Randallcr
Costa RicaStayed in the annex Teide building, which is a couple blocks away from the main building that has the front desk/amenities. Location was good, just a 5-minute walk to the beach, and close to a couple bus stops. Room was clean and comfortable. Wifi worked fine. Staff provided good service.
Stayed in October 2023
Reviewed: October 2, 2023
Sarah
LuxembourgWalls are VERY thin.
The location.
Stayed in September 2023
Reviewed: September 12, 2023
Kenneth
United KingdomI was in the second part of the hotel and had no facilities like a pool or bar.the main part with reception had a small pool but again no bar.
Basic but very clean and close to the front.staff were very nice too.
Stayed in September 2023
Reviewed: September 7, 2023
Alison
United KingdomThe pool and area were in shade for approx 95% of the day, so we didn't use it. We chose a hotel with a pool as we wanted to spend time round it, but as it was totally enclosed by a wall and the hotel itself, there was no sun. Pool didn't look clean either. The hotel was hard to find as the name was insignificantly displayed, and breakfast was in an annexe up the road. Couldn't have a bath as no plug, and shower head didn't hang, so had to be used by hand. Asked for a view, but was told the rooms didn't have one, although clearly many overlooked the pool. We just overlooked a wall, and balcony was tiny, including Aircon unit which pumped out air, so was only a place to dry stuff.
The Aircon was very efficient. Nice decor. Very clean.
Stayed in September 2023
Reviewed: August 13, 2023
Glenda
United KingdomStaff were very helpful and friendly. Room was clean and functional.
Stayed in August 2023
Reviewed: July 23, 2023
Hamedmar
United KingdomThe stuff at the reception he should be interviewed for a security guard ,not a receptionist , he was very rude and defensive ( the one who done me the checking)
Just the location
Stayed in July 2023
Reviewed: July 23, 2023
Bianca
GermanySomething that is fairly out of the hotel's control but whereby somehow needs to be regulated, is that there were a group of people there on a party. Their noise levels were extreme and on-going throughout the night - not even just in the hotel but also outside. The hotel is truly lovely, but this brought the experience down
The staff were very friendly and helpful, and the rooms were welcoming
Stayed in July 2023
Reviewed: June 23, 2023
Immerenga
GermanyGood rooms, not too big, but everything was clean. Bathroom was clean as well. Not too far from the beach. Most guests will, of course, be the ones that like to visit the B06, so be prepared for that.
Stayed in June 2023
Reviewed: September 29, 2022
Debbie
GermanyOne of the men working at reception made me uncomfortable, and was unfriendly at beginning of arrival.
I really loved the location, very close to the beach
Stayed in September 2022
Reviewed: September 27, 2022
Nana
GeorgiaWifi was bad
Stayed in September 2022
Reviewed: September 17, 2022
Amer
NorwayAir conditioning And for the price it's amazing. Reception people,, helpful, very nice people. Thanks alot.
Stayed in September 2022
Reviewed: September 16, 2022
Vizler
SpainThe walls were a little thin.
location, rooms
Stayed in September 2022
Reviewed: September 12, 2022
Michael
United Kingdomvery noisy location lots of traffic and noisy neighbours groups of men shouting along the corridors. as the annex is not staffed this continues all night. phone to reception did not work
we were in the annex away from the main hotel it was near to supermarkets and not too far to walk to the strip/beach
Stayed in September 2022
Reviewed: September 12, 2022
Daniela
United Kingdom1) I was disappointed I got there and I was taken to another building a block away. I did not stay in the Hotel building itself. This other building has with no reception , or security. It is a complete separated building located 1 or 2 blocks away the actual hotel building. I was disappointed as I would prefer to stay in the actual hotel itself, but apparently I booked " The annex" - no more info on the site about it, it is like having like small prints... I was alone and I did not feel safe with the amount of drunk people on the street and surrounding areas. 2) The bedroom I got , shower leaking water to the bathroom floor, a bit annoyed as the bathroom looked flooded everywhere i had a shower 3) Also , different from other hotels I had stayed in Mallorca, this one don't have a dedicated area for the guests who wants to have a shower when checking out early. In my case the checkout is 10 am, fligth was 5pm and I went to the beach meanwhile. So The shower I had to use was an open pool shower.(with other guest watching you having your shower on bikini)
I stayed 2 nights only and it was enough... beach is close walking distance as a plus side.
Stayed in July 2022
Reviewed: August 27, 2022
Zhang
SpainNoisy!!
Location is good.
Stayed in August 2022
Reviewed: July 26, 2022
Henriett
HungaryUnfortunately our room had a very bad smell when we arrived which came through our bath. We were guessing it is because of the sewage.
We were located in a different building besides the main one which had no pool inside. The location was very central and it is very easy to reach the airport from here by bus. The staff was very friendly as well.
Stayed in July 2022
Reviewed: July 23, 2022
Stupu
IrelandWe think that the 10 euro breakfast per person is too expensive for the option availability.
We liked the swimming pool idea and the cold drinks, we liked the every day room cleaning and changing towels.
Stayed in July 2022
Reviewed: July 22, 2022
Brooklyn
Germanycleanliness
location
Stayed in July 2022
Reviewed: July 14, 2022
Mahsa
Spaindirty sheets
quite room
Stayed in July 2022
Reviewed: July 6, 2022
Bjorn
Belgium/
Very good location if you’re there to party. Easy check in and check out. The available drinks are very cheap even compared to street supermarkets. The bathroom was bigger than the much more expensive hotels of my friends.
Stayed in July 2022
Reviewed: July 5, 2022
Arjo
NetherlandsThe water is not of a constant temperature while showering
The bed
Stayed in July 2022
Reviewed: June 22, 2022
Giulia
ItalyNo fridge in the room which is important in summer. no shampoo just body lotion.
The location was good, for young people. 35 40 min from Palma center, but it was fine.
Stayed in June 2022
Coimbra, Portugal
Sabiñánigo, Spain
Barboursville, USA
Sedbergh, UK
Prague, Czech Republic
Eastsound, USA
London, UK
Belgrade, Serbia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content