Marqués Viudo de Pontejos 2, 1º, Madrid City Center, 28012 Madrid, Spain
#192 of 530 B&Bs and inns in Madrid
Guests' ChoiceBased on 234 hotel reviews
8.2Cleanliness
8.5
Comfort
8.4
Location
9.6
Facilities
8.1
Staff
8.3
Value for money
8.0
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 20, 2024
Consuelo
GermanyThe room was a bit too small.
It was very well located and very easy to communicate with the staff.
Stayed in April 2024
Reviewed: April 16, 2024
Marina
NorwayEverything was good
Good location.
Stayed in April 2024
Reviewed: April 11, 2024
Abby
United States of AmericaThe room smelled a little musty. We were there as a family (parents, two kids) and there wasn't a way to block light from the bathroom - the door is opaque glass.
The location was perfect for our first visit to Madrid - everything was totally walkable. The room was small, but adequate. The mattresses were very firm, which I like, but my kids did not.
Stayed in March 2024
Reviewed: April 5, 2024
Canania
SpainNothing
Everything
Stayed in April 2024
Reviewed: March 27, 2024
Alvin
United States of AmericaVery noisy, you can hear noise from adjacent rooms
Location
Stayed in March 2024
Reviewed: March 12, 2024
Gabriela
PolandNo covered duvet, only a blanket placed on a bedsheet. Noises from other rooms and corridor clearly heard. High price as for this room.
Great location. Clean room and bathroom. Small table, kettle, and simple wardrobe in the room. Personnel speaks English.
Stayed in March 2024
Reviewed: March 12, 2024
Sara
PortugalN/A
The location makes it perfect. I don’t think it is the cheapest option but for what it’s worth the cost of the whole stay felt very fair. We personally didn’t have much trouble with noise at night and truly only went there to sleep and rest - which we did amazingly. The heating in the room was important! The bathroom was also very OK!
Stayed in March 2024
Reviewed: February 28, 2024
Patricia
MaltaThe coffee from the coffee machine.
Room very clean and comfortable. Very good location.
Stayed in February 2024
Reviewed: February 25, 2024
Pedro
Portugalnothing to point
- Very well located - very near to Sol metro station, - Polited staff, - The room was very clean - Good experience for the price
Stayed in February 2024
Reviewed: January 10, 2024
Michael
MaltaStaff helpfull
Stayed in January 2024
Reviewed: November 13, 2023
Anna
GeorgiaNot clean enough, rooms are smaller than appears in photos. We had booked room with balcony and city view. At first we entered the room without these facilities then they changed the room but it was so small that we asked to move us back in the initial room.
Location was perfect, a minute walk from SOL station. staff was very helpful and pleasant
Stayed in November 2023
Reviewed: November 6, 2023
Lavandeira
BrazilQuarto pequeno
Chuveiro
Stayed in November 2023
Reviewed: November 3, 2023
Ruth
CanadaNo English tv Noisy at night due to garbage trucks and revellers
Location was very good
Stayed in November 2023
Reviewed: November 1, 2023
Ana
ColombiaLocation The staff cared about my arrival and what I needed
Excellent location
Stayed in October 2023
Reviewed: October 17, 2023
Wen
ChinaThe bathroom sink was very, very small, no bigger than the palm of my hand, and washing my face and other things was a problem. In addition, the room is very small, only about 8 square meters, not as big as the picture above, nor as big as the 12 square meters described on the website. It's nice to have a balcony to get some air. It's a great location, right by the Puerta del Sol square. But the room is really too small to open the suitcase. There is a staff face is very smelly, a total of three days, only gave a day of coffee, to ask for coffee, give us look. There is no water in the room.
Great location, right on the Puerta del Sol square.
Stayed in October 2023
Reviewed: September 30, 2023
Ines
TaiwanSound insulation is very poor
Perfect location
Stayed in July 2023
Reviewed: September 6, 2023
Solo
SpainN/A
Clean, very comfortable bed, kettle and tea and coffee, very good shower, 2 min walk to Plaza Mayor, and Plaza del Sol. The lighting of the room was very good.
Stayed in September 2023
Reviewed: August 15, 2023
Fersha
United KingdomGreat location, very central
Stayed in June 2023
Reviewed: July 22, 2023
Artion
AlbaniaNot very clean. Some of the towels in the bathroom had some black staims. Corners of the room were dirty. The room had a strange smell. Bed sheets were not changed during the stay. Overall not the cleanest room or stay. The room had only one big pillow and two people had to share it together.
Location was perfect, just one minute from Sol Metro station. From there you could walk to everywhere. 10 to 15 minutes and you are in Plaza Major, Palazio Real de Madrid, Bank of Spain, Retiro park. The internet connection was very good. We were able to leave our luggages on the hostel after check out. The room was small but bed was comfortable. Bathroom was okay.
Stayed in July 2023
Reviewed: July 4, 2023
Magh
SpainLocation poor
Clean and tidy
Stayed in June 2023
Reviewed: May 26, 2023
Cesar
United States of AmericaWhen the people checked into the room next to us, it was very noisy. We heard every time a chair moved, the water ran and talking....all night long
Location couldn't be better!
Stayed in May 2023
Reviewed: May 23, 2023
Claribel
United States of Americawill be perfect if a small refrigerator and coffee maker were available
Excellent location, cleanliness, value for money
Stayed in May 2023
Reviewed: May 11, 2023
Pijus
LithuaniaThe room was very dark. There was one small window which didn’t bring any light into the room. Trough that window you could only see a wall & other windows.
Central location & clean rooms. The bed was also pretty much comfortable.
Stayed in April 2023
Reviewed: April 30, 2023
Virginia
Costa RicaOnly way to our room was by stairs.
Clean and good to rest.
Stayed in March 2023
Weisendorf, Germany
Harrogate, UK
Agia Marina Aegina, Greece
Valeria del Mar, Argentina
Dhaka, Bangladesh
Graena, Spain
Murau, Austria
Casal da Lagoa Seca, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content