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Reviews of Hostal La Plata 2 stars

Gran Ví­a, 15 - 4B, Madrid City Centre, 28013 Madrid, Spain

#311 of 372 B&Bs and Inns in Madrid

Guests' Choice

Review score

Based on 681 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    6.5

  • Location

    9.2

  • Facilities

    6.6

  • Staff

    7.8

  • Value for money

    7.1

  • Free WiFi

    6.7

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Showing 1 - 49

  • Reviewed: 3 May 2018

    8.3
    Simple room in the center of Madrid
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    We booked superior twin room, but it was a very tiny room. Frequent disconnect of the internet connection. There was no hot water in the morning.

    Perfect location on Gran Via. Very clean room with new furniture. Nice bathroom. Staff was amazing. Answered everything we asked and allowed us to leave our bags before and after check-in/out. It was ok for one day stay.

    Stayed in April 2018

  • Reviewed: 20 March 2018

    7.1
    The staff is friendly and helpful but not able to speak...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Run hot water in the shower room and also in the bathroom temperature. The cold air is coming from ventilation so the winter either intense heating room or fix the ventilation in the buthroom.

    The staff is friendly and helpful but not able to speak English. Each day my room was clean and tidy. However, as I visit Madrid in March the room was pretty cold especially the bathroom. The bathroom had ventilation which I can see outside and it was coming really cold from the ventilation. In the morning to take a shover in the cold room and where the hot water did not run. The shower had just a warm water. So it was pretty challenging to take shover at any time. Maby through the summer would be ok.

    Stayed in March 2018

  • Reviewed: 22 January 2018

    6.3
    Good location and peacefull silent nights but other utilies can be found in cheaper hostels as well.
    • Leisure trip
    • Couple
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 3 nights

    Even though it's accessible 24 hours, after 11 o'clock at night the security unlock the doors and companies you to the hostel floor. And this can't happen if you lose your card. I'd prefer hostels with lobbies directly accessible.If you wanna enjoy the night out at Madrid that's a bit annoying.

    I liked the water with lemons in the lobby. Healty choice :)

    Stayed in January 2018

  • Reviewed: 21 December 2017

    8.3
    Great location, great price, lovely staff
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    nothing really, the room was a little worn but for me on my own it was fine.

    absolutely brilliant location. Felt very secure in my room. It was a basic room, but I was there to see the city so it was perfect for my needs. Great cafe's nearby.

    Stayed in December 2017

  • Reviewed: 4 July 2017

    5.0
    Terrible hotel
    • Leisure trip
    • Group
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Room temperature, bathroom and stuffs, except the young receptionist from Ecuador. You can't bring in people in your room

    Location was very nice, and young guy worked in the reception was very friendly, receptionist women were terrible, no good reception, no good communication and had very bad attitude

    Stayed in July 2017

  • Reviewed: 23 May 2017

    8.8
    Great hostel, better location!
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower a bit hit and miss Kept going hot and cold Only one plug in the room!!!!!!

    Location superb. Rooms ideal for a brief vacation Would drinitely use again

    Stayed in May 2017

  • Reviewed: 22 May 2017

    7.5
    Cheap, basic and clean place in central Madrid, but don't expect pretty views from your room!
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Difficult to find the entrance from the description given in booking.com. More you have been given to customers after booking that the hostal is on the 4th floor of the building, that you need to take a lift to the 4th floor (the porter on duty and will point you in the right direction. English language skills of staff variable, but adequate for most of the communication you will need. Most of the written information written in both English and Spanish. If you can speak some basic Spanish, better still.

    Central city location on one of the main streets in Madrid. It is convenient for all attractions and facilities in central Madrid. Relatively cheap and reasonably clean. Also had a safety box in the room, although you need a one euro coin each time you open and close the safe.

    Stayed in May 2017

  • Reviewed: 29 April 2017

    6.7
    Our last stop in Spain before flying home. It provided satisfactory shelter, for which we are gratef
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    It was difficult to find, being on the 4th floor (there is a lift !) of a beautiful grand old building, which houses many other hostals.

    Receptionist very helpful

    Stayed in April 2017

  • Reviewed: 23 April 2017

    7.1
    Perfect location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms need upgrading - which is happening apparently. Bed a bit hard, pillow needed to double over as not enough stuffing. Shower drain is very slow. Would have liked a communal coffee/tea making area. But it was good value for money otherwise.

    Location is excellent - right in the heart of the city. Staff very nice.

    Stayed in April 2017

  • Reviewed: 17 February 2017

    4.2
    Once. Never in my life again.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Very loud - you hear everything from the neighbour rooms.. Also the personal is very loud in the corridor when bringing guests to the rooms (even late in the night!) Extremely small

    Close to city center

    Stayed in January 2017

  • Reviewed: 17 February 2017

    7.9
    Location is very good near grand via metro.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Only plug to charge phone was in bathroom, bit strange. The hostel is actually in a big building, you enter the main doors then get the lift to floor 4, find the hostel, you need to leave key in hostel at all times, post 11pm the main door is locked the security guard will let you in and escorts to room, you show them card, no real issue therem would use again

    Location is very good near grand via metro.

    Stayed in February 2017

  • Reviewed: 13 February 2017

    9.6
    Perfect location, lovely staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room is very small which made it very warm and airconditioning didn't work

    Perfect location, lovely staff. Gorgeous building with very good security. Lovely views from the terrace

    Stayed in February 2017

  • Reviewed: 8 January 2017

    8.8
    The building has an unbeatable location and an elevator.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    The facilities are very good for the price paid. The only things I didn't like were the WiFi (too slow for Skype video calls and somehow it didn't work in their second floor, though that seemed to be a temporary issue they were having) and the heating. I couldn't control the heater or lower it down and it was set too high even for winter. I had to stay most of the time with the windows open, hearing the noise from the outside at night.

    The building has an unbeatable location and an elevator. The staff was very kind and helpful. I needed a room change and they helped me with that immediately. The room was spacious for the price paid and very clean.

    Stayed in January 2017

  • Reviewed: 2 January 2017

    3.8
    Very dirty... old, and broken
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The clean less... very dirty and all is broken or old.... nothing to see on the pics... I made some to show the true.....

    The staff is ok. Not special

    Stayed in January 2017

  • Reviewed: 31 December 2016

    6.7
    Super location.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    My single room was very little (no 503). Old furnished and dark. You could feel it has been smoked in it before. Paper walls. You can here everything what a neighbor does, talks or even stuff like using a toilet. Noisy corridors.

    Super location. Welcoming reception. Clean bedding. Terrace.

    Stayed in December 2016

  • Reviewed: 27 October 2016

    9.2
    Excellent location for a short break to Madrid
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    Noise occasionally a problem due to thin walls Bathroom and shower a bit small but always an excellent supply of hot water.

    Central and convenient location. Friendly and helpful staff. Bedlinen and towels changed frequently. Beautiful little terrace for some fresh air and sun. Large safe in room if you need to store stuff securely.

    Stayed in October 2016

  • Reviewed: 23 October 2016

    7.5
    Location is amazing, it was really clean
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No place to hang out and meet people, no access to microwave or coffee or tea, some of the staff didn't speak English at all but I don't speak Spanish so.... and if you're a light sleeper walls are paper thin, didn't bother me but it could to some.

    Location is amazing, it was really clean

    Stayed in October 2016

  • Reviewed: 10 July 2018

    10
    Location fantastic.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location fantastic. Nice touch to add water bottles in our room! And water cooler in lobby. Very comfortable and would highly recommend

    Stayed in June 2018

  • Reviewed: 9 July 2018

    7.9
    Clean and central
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    no complaints

    Very Clean

    Stayed in July 2018

  • Reviewed: 17 April 2018

    8.3
    It was a friendly place with a good location.
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The hot water ran out very quickly.

    I was upgraded from the dorm to a tiny single at no extra charge.

    Stayed in April 2018

  • Reviewed: 5 April 2018

    8.8
    Location
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    It was all ok

    Location

    Stayed in April 2018

  • Reviewed: 18 March 2018

    7.1
    Position, The room
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Apartment like, Reception Rules, Too noisy

    Position, The room

    Stayed in March 2018

  • Reviewed: 11 February 2018

    6.7
    Great location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not very comfy bed

    Great location

    Stayed in February 2018

  • Reviewed: 2 January 2018

    10
    Nice Hostal in Madrid
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good

    Staff, room was great

    Stayed in January 2018

  • Reviewed: 18 December 2017

    10
    excellent stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    It exceeded my expectations, excellent location, the room was simple but perfect.

    Stayed in December 2017

  • Reviewed: 1 November 2017

    6.3
    Just a place to sleep atvGran Via
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Very basic. Just a place to sleep.

    Near Gran Via

    Stayed in October 2017

  • Reviewed: 20 October 2017

    7.5
    Location
    • Leisure trip
    • Couple
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Booking online

    Location

    Stayed in September 2017

  • Reviewed: 19 October 2017

    9.6
    Superb location & excellent service.
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    More plug sockets in bedroom.

    Staff were very friendly & helpful. Location of hostel is a 2 minute walk from gran via station.

    Stayed in October 2017

  • Reviewed: 15 October 2017

    7.5
    Good value for the cost
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The room was pretty hot

    It was a safe place to sleep at a very reasonable price

    Stayed in October 2017

  • Reviewed: 30 September 2017

    4.2
    No eletronical plug only in restroom
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    No eletronical plug only in restroom

    Stayed in September 2017

  • Reviewed: 26 September 2017

    6.7
    Need to socket in the room
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Hasnt socket

    Need to socket in the room

    Stayed in September 2017

  • Reviewed: 15 July 2017

    10
    kamelia and elena
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    kamelia and elena

    Stayed in July 2017

  • Reviewed: 22 March 2017

    8.8
    Great place! Would stay again! Great value for money.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    No issues, I had more what I expected for the money I paid

    Location great, staff great,value for money great.

    Stayed in March 2017

  • Reviewed: 8 February 2017

    7.5
    Location is exellent
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No enought pillows...on the bed...and bathroom small

    Location is exellent

    Stayed in February 2017

  • Reviewed: 3 February 2017

    4.6
    bed is short and not comfortable, worse thing was that that...
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    bed is short and not comfortable, worse thing was that that the noise of the rain on the metal plates in the patio made it impossible to sleep

    Stayed in February 2017

  • Reviewed: 17 January 2017

    9.2
    The location and the ratio between quality and price
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The location and the ratio between quality and price

    Stayed in December 2016

  • Reviewed: 6 January 2017

    10
    Great hostel
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly and clean and great price I really recommend it and I will come to it again

    Stayed in January 2017

  • Reviewed: 4 January 2017

    7.5
    good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    no wifi in room

    good location

    Stayed in December 2016

  • Reviewed: 5 December 2016

    7.5
    Great location,
    • Business trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Lack of shampoo and shower gel. Also, lack of plugs in the room.

    The location.

    Stayed in December 2016

  • Reviewed: 6 November 2016

    7.5
    Great location, hostal is functional.
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The bed is soft and small.

    Location perfect, room functional nothing to much, but there was also nothing missing.

    Stayed in November 2016

  • Reviewed: 16 October 2016

    7.9
    Great location.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Room cold at night.

    Great location. Friendly staff.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    6.7
    Great Location but let down by the service
    • Leisure trip
    • Group

    Arrived around lunch time to be told that they were fully booked and that half of the group would have to stay elsewhere. Booking was made 5 months in advance. Staff and manager totally unable to help but I managed to get 50% cash refund on rooms outside of Hostal La Plata after threatening to take it up with my credit card company who would pursue a full refund. Being split up added a lot of hassle to the weekend for the organiser ie me. Clean & cheap but would have liked to have got what we paid for. Lesson learned for next time!

    Great Location but let down by the service

  • Reviewed: 12 August 2015

    5.8
    Locationis verygood on Gran via ,close to everything
    • Leisure trip
    • Solo traveller

    The room was too small with lot of light that come into my bed from outside during i was sleaping at night

    Locationis verygood on Gran via ,close to everything

  • Reviewed: 16 May 2015

    5.0
    Location, staff
    • Leisure trip
    • Solo traveller

    Wifi very very bad, very small bath (1.25*0.60) you can't even close shower door! No electricity plug in the whole room, you have to charge your mobile phone in the bath!!!

    Location, staff

  • Reviewed: 13 May 2015

    10
    Rooms are excellent, internet top class, staff are very nice...
    • Business trip
    • Solo traveller

    you dont get a key to the door, and after 11PM you have to ring the door bell and a man will show you to the room, and he does not have one word of english. This part I did not like... Its nice to have a key, so you can come and go when you like...

    Rooms are excellent, internet top class, staff are very nice, and id come back next year :)

  • Reviewed: 6 January 2015

    6.3
    Friendly Staff
    • Leisure trip
    • Couple

    Lack of facilities: 1) Problem of entering to the hostel after 11 pm : There isn't any staff after 11 pm and you have to enter to the hostel with the doorman of the apartment. It was irritating to wait like 8-10 minutes outside for the doorman to arrive. Due to the Christmas holiday the apartment was full of people and the doorman could not be able to service fast. ps: There were lots of hostels in the same apartment and there was only one person in charge of opening the outside door of the each hostel after 11 pm. 2) Hair dryer is not available inside the rooms. You have to ask for it and return it back after using. If you need to use it after 11 pm, you can not find any respondent to ask for it.

    Friendly Staff Really good location

  • Reviewed: 28 July 2015

    10
    Lovely room.
    • Leisure trip
    • Family with older children

    Lovely room. All very clean

  • Reviewed: 16 July 2015

    10
    The kindness of the front desk.
    • Leisure trip
    • Solo traveller

    The kindness of the front desk.

  • Reviewed: 18 April 2015

    8.3
    location and clean room.
    • Leisure trip
    • Family with young children

    there is no 7/24 reception. it take a long time to enter you room after 11 pm. no pratic details.

    location and clean room.

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