Mesonero Romanos, 14 (corner of Gran Vía, 33), Madrid City Center, 28013 Madrid, Spain
#374 of 436 hotels in Madrid
Guests' ChoiceBased on 293 hotel reviews
7.7Cleanliness
7.9
Comfort
7.8
Location
9.6
Facilities
7.4
Staff
8.9
Value for money
7.5
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 12, 2024
Clem
IrelandBreakfast was very poor. Have you seen the menu? You decide
Staff were helpful. It was clean. And the location was very central.
Stayed in April 2024
Reviewed: April 5, 2024
Olga
RussiaThe door to the bathroom is almost transparent and couldn't be fully closed
Good location, nice price/quality ratio, friendly stuff
Stayed in April 2024
Reviewed: March 30, 2024
Nimesh
CanadaRoom size. Coffee machine. Amenities like lotion etc in the room.
Location was excellent. Right in middle of the town. Steps away from everything.
Stayed in March 2024
Reviewed: March 28, 2024
Mauro
MexicoCleaning staff was loud and hitting walls in the rooms next to ours. Not ideal to relax
Stayed in March 2024
Reviewed: March 24, 2024
Richard
United KingdomRoom was basic
The staff were very friendly and helpful at all times.It was spotlessly clean. It was very close to bars, restaurants and all facilities, excellent location.
Stayed in March 2024
Reviewed: March 19, 2024
Athanasia
GreeceThe room must be a little bigger
The room was very nice and quiet. The staff very friendly and ready to help us! They ordered us a taxi upon departure to the airport, and they kept our luggage in a safe place after checking out. The location is perfect and it is definitely a value for money property !
Stayed in March 2024
Reviewed: March 5, 2024
Rachel
IrelandIt was a bit too warm in the room the air conditioning isn’t on in winter months
The location was amazing , staff were so friendly it was comfortable and clean
Stayed in March 2024
Reviewed: March 3, 2024
Jackie
United KingdomNo kettle
Stayed in March 2024
Reviewed: February 27, 2024
Charlene
United States of AmericaThe noises at night, I hear everything from the other room, there are very thin walls
The location was everything, the amenities and the room were very clean. The people in reception were very kind and helpful
Stayed in February 2024
Reviewed: February 20, 2024
Reggie
NetherlandsOur room was small and noisy you can hear the guests of other rooms.
The location of the hotel is very good and nearby touristic attractions. A good hotel with a very friendly and helpful staff.
Stayed in February 2024
Reviewed: February 13, 2024
Nestor
UruguayI want to highlight the outstanding work of Mr. Jose Maria at the Front Desk. He helped to us not only in things about our room and the hotel but also advising us what to do in the city. Always with good manners and dedicating time to the explanations. Wonderful job!!!
Stayed in January 2024
Reviewed: February 5, 2024
Choo
SingaporeBed was hard and not very comfortable. Kind of weird odor in hotel
Great location next to 2 Metro stations. Plenty of food and shopping selections in vicinity.
Stayed in February 2024
Reviewed: January 31, 2024
Riaz
IndiaMy second stay. Central location in gran via. Good clean rooms. Helpful staff. Good value for money.
Stayed in January 2024
Reviewed: January 25, 2024
Axel
Puerto RicoLocation
Stayed in January 2024
Reviewed: January 24, 2024
Lynne
SpainI always stay at Avenida Gran Via when I'm in Madrid. It's clean, in a great location and the staff are very friendly and helpful. 🤩
Stayed in January 2024
Reviewed: January 12, 2024
Dolly
BulgariaI asked before i arrive for two separate beds, and they said that the room was with two beds. But this doesn't look like separate to me.
In the city center, near everything. The room was clean, nice, enough for two people. The wardrobe was big. The beds comfortable. The bathroom was big enough, with all the facilities and a hairdryer.
Stayed in December 2023
Reviewed: December 29, 2023
Fe
United Arab EmiratesNoises next door can be heard and along the corridor.
The staffs are very responsive for the maintenance requests. The bed and pillow are very comfy. Having a balcony or window is always what I look for so I could open for couple of minutes for air circulation. The location is very near to all the tourist spots, 15mins walk to Plaza Mayor, Palacio Real, Cathedral and Christmas markets and along the lively shopping streets in Gran Via. The receptionist named Marga helped me book a taxi and find the cheapest booking to the airport. I appreciate the efforts.
Stayed in December 2023
Reviewed: December 29, 2023
Mansour
Saudi ArabiaThe room was not soundproof, you can here everything even walking in upper roof.
Location , location , location
Stayed in December 2023
Reviewed: December 25, 2023
Christopher
United KingdomQuality of breakfast disappointing and service quite slow. Street outside sometimes quite noisy.
Very well located. Comfortable bed and pillows - good shower and room lights.
Stayed in December 2023
Reviewed: November 24, 2023
Jacquelyn
United States of AmericaNo parking, even off property. Way too many people and you can hear outside noise. Staff wasn't friendly or helpful. Bed was wobbly.
Clean. Close to shopping and shows.
Stayed in November 2023
Reviewed: November 14, 2023
Alex
United KingdomGreat Location in the centre of Madrid made it easy to get around. Rooms were big enough for the 2 of us, cleaned daily & beds were comfy. Little noise from outside when windows were shut.
Stayed in November 2023
Reviewed: November 12, 2023
Mitkees
EgyptThe noises from the streets as I was in the first floor
Stayed in November 2023
Reviewed: October 16, 2023
Riaz
Indiagood location on the Gran Via close to all attractions & food outlets. Most rooms are small but manageable. clean & functional hotel with helpful staff. a small coffee shop on premises. As it was prime season rates weren't in proportion with the facilities provided. overall good stay.
Stayed in October 2023
Reviewed: October 2, 2023
Sally
United KingdomSmall room in need of maintenance or refurbishing
Location
Stayed in September 2023
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