Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Plaza Las Matas 4 stars

C/ Martin Iriarte, 2F , 28290 Las Rozas de Madrid, Spain

#7 of 11 hotels in Las Rozas de Madrid

Guests' Choice

Review score

Based on 1557 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    7.8

  • Facilities

    8

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 75

  • Reviewed: 28 May 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Staff is super friendly, rooms very comfortable with great beds and proper hair dryer ! the breakfast buffet is amazing and very close to train station, farmacy and supermarket

    Stayed in May 2018

  • Reviewed: 15 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Terrible location. We're driving to the place and roads were bad. Probably the worst I saw in Spain (to be fair - Spanish roads overall are amazingly good). Hotel is located in a building that could be a mall. Doesn't matter what side your room windows would be facing - it will be noisy. And it's in quite area by Madrid. Breakfast looks better on pictures then it is. Some products that were served were simply bad. Like unfresh. No organisation at the breakfast area, seems like noone takes care of it. A lot of dirty tables. Probably hotel doesn't have enough stuff to take care of it. Matrass is very uncomfortable, but pillow is even worse. I would actually say that the pillow would be my main complain about the hotel - so bad it was. Gave me a headache. I had to sleep without it to feel ok. Bathroom had some rusted elements. Not dirty, but bad choice of materials for facility. One of the keys stopped working for no reason.

    I would say the only great thing about the hotel was it's parking. Aslo a guy at the front desk who checked us in was friendly and welcoming. Housekeeping did a good job.

    Stayed in April 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Good breakfast. Free, safe parking under the building. Very easy walk to the train and quick into the center of Madrid. Very convenient. Room was good size and comfortable

    Stayed in April 2018

  • Reviewed: 25 April 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    They don't have many cots or any small extensible beds for kids.

    very well located for our purposes, very cheap, nice breakfast, I will come back.

    Stayed in April 2018

  • Reviewed: 16 April 2018

    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 4 nights

    No electrical sockets near the bed. Absolutely no facilities in the hotel except for a breakfast room, although it is possible to order a hamburger of pizza from nearby delivery companies.

    Located near a couple of reasonable restaurants and next door to the station. My deluxe double room, was actually a small suite.

    Stayed in April 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Previous person in our non- smoking room had been smoking. There were heaps of cigarette ends outside the window. The cleaner had applied a deoderiser but it still stank. Not the hotel's fault - just some inconsiderate loser.

    Clean, quiet, safe parking - everything we were after.

    Stayed in March 2018

  • Reviewed: 30 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    There was no restaurant or bar. The room only had one chair. A surprising lack of facilities for a 4* hotel.

    The location of the hotel, being very close to the station

    Stayed in March 2018

  • Reviewed: 19 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights

    Bath screen meant it was difficult to negotiate getting in and out of the slippy bath to shower, especially when you are no longer young.

    The location, by the railway station into Madrid, superb. The view of Madrid was stunning. Clean and comfortable with helpful staff.

    Stayed in March 2018

  • Reviewed: 12 January 2018

    • Business trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 3 nights

    My room backed onto a train line, so I was woken a few times by trains coming past the room at night.

    Staff were incredibly helpful and friendly, hotel was good for the money.

    Stayed in January 2018

  • Reviewed: 13 December 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not having room service while I was traveling with “”PMR” parient, it would have been a pretty neat service. We, Americans tip well.

    Rhe views in upper roooms. Beautiful.

    Stayed in December 2017

  • Reviewed: 9 December 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Pretty much nothing. The breakfast though wasn't anything special.

    Good basic hotel. Very easy access from the highway if coming by car and also easy free parking at the hotel. Train station right next to hotel which takes you to Madrid downtown.

    Stayed in November 2017

  • Reviewed: 19 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Modern hotel on the outskirts of Madrid but quick and easy access to the centre by rail. Rooms very clean and beds excellent. Buffet breakfast could not be faulted.

    Stayed in July 2017

  • Reviewed: 16 July 2017

    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    The village itself (las Matas) is a bit empty, has nothing to do with the hotel though. There are a couple of restaurants and nothing else.

    Very comfortable room, the matress is very good and the bed is big (was important to us since we had a 3 year old in the same bed). All we needed was there. Well connected to Madrid - Moncloa by bus and PPio by train.

    Stayed in July 2017

  • Reviewed: 30 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Do not stay in rooms 150 -153 as they are above the supermarket loading dock and you will be woken up at 3.30 -4.00 am with large lorry unloading pallets of food which went on for at least 2hrs.

    Very clean modern hotel easy to find off the A6. Friendly staff at reception. Good car parking and free wifi

    Stayed in June 2017

  • Reviewed: 21 June 2017

    • Business trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 1 night

    Breakfast was disappointing and strangely there are no power sockets near the bed and I usually leave my phone on charge overnight and use it as an alarm clock.

    Great location for my business trip, rooms were spacious clean and comfortable. I had no issues for them to deal with but the staff I saw were polite, friendly and helpful. Overall good value for money

    Stayed in June 2017

  • Reviewed: 19 May 2017

    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    There is only 2 plugs available for the all room : one in the bath room and one in the working desk. No plug in the bedroom !!!!!!!! Internet is very poor

    Large and clean room

    Stayed in May 2017

  • Reviewed: 1 May 2017

    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was very limited, could def have had a bigger & better selection

    Very friendly & helpful staff at reception. Nice location, beds were so comfy. Light airy bedroom, really lovely stay

    Stayed in April 2017

  • Reviewed: 7 December 2016

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights

    Everything good!

    Excellent overall service - considering we have absolutely no Spanish, totally went out of way to help us - excellent English by all at reception. Immaculately clean. Quiet and walking distance to train.

    Stayed in December 2016

  • Reviewed: 23 October 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    No A/C. They set it to hot in the winter and cold in the summer. Unfortunately, the day I stayed they had it turned onto hot...but the weather was hot too. They suggested that I turned it off and opened the window. I did but it didn't get any cooler...and I couldn't leave the window open when I left the room as any of the ten other rooms could exit their window and access through mine.

    Modern

    Stayed in October 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, everything in the hotel is quite old and doesn't fulfill the standard you would expect at a 4 star hotel. The breakfast is okay except of the juices, which are just water with sugar.

    Stayed in September 2016

  • Reviewed: 10 May 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Just a basic hotel. Breakfast was adequate.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    • Business trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 2 nights

    mostly everything

    No Comments

    Stayed in April 2018

  • Reviewed: 30 March 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff are very friendly & efficient. No request was a problem

    Stayed in March 2018

  • Reviewed: 21 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bad coffee

    Good hotel in the outskirts of Madrid with a large free underground parking and overall satisfactory in terms of facilities.

    Stayed in January 2018

  • Reviewed: 4 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Underground car park too low to take car with roofbox

    Good location nice breakfast

    Stayed in January 2018

  • Reviewed: 28 November 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    room next to huge electric station, ask for a room away from grid

    Stayed in November 2017

  • Reviewed: 9 October 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    covered parking

    Stayed in October 2017

  • Reviewed: 9 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    TV poor, no bbc world news

    Location

    Stayed in September 2017

  • Reviewed: 1 July 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No comment well wee

    The easyness of finding everything I wanted

    Stayed in June 2017

  • Reviewed: 20 June 2017

    • Business trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 1 night
    • Submitted via mobile

    Value for money!

    Stayed in June 2017

  • Reviewed: 13 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    free underground parking! Hotel located right next to the Renfe (train) station. Supermarket in the same building

    Stayed in June 2017

  • Reviewed: 12 June 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Food....Very little water per room per day.

    The Breakfast was Sub Standard. Nothing hot. Even boiled eggs were Cold like ice. Sad

    Stayed in June 2017

  • Reviewed: 3 May 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    Near Madrid and it had car parking also very close to the train station to go to Madrid. The shopping outlet.

    Stayed in April 2017

  • Reviewed: 1 May 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Staff always smiling. Very pleasant. Helpful. Could not be better

    Stayed in April 2017

  • Reviewed: 31 January 2017

    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Location Staff Friendliness Wifi

    Stayed in January 2017

  • Reviewed: 21 January 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It is rather impersonal.

    Clean, comfortable snd practical hotel, friendly staff, very good breakfast, excellent price-quality ratio

    Stayed in January 2017

  • Reviewed: 20 January 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the sudden change in water temperature at the shower and guests not respecting non smoking signs

    Comfort, staff, location, parking

    Stayed in January 2017

  • Reviewed: 11 January 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Staff was super friendly

    Stayed in December 2016

  • Reviewed: 8 January 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel limpio, personal agradable y cama muy confortable.

    Stayed in January 2017

  • Reviewed: 1 December 2016

    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tranquilo

    Stayed in November 2016

  • Reviewed: 14 November 2016

    • Business trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 1 night

    Location, nothing much to do in the area.

    Good hotel, above average but not great.

    Stayed in October 2016

  • Reviewed: 17 October 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    More convenient if you come with a car

    Stayed in October 2016

  • Reviewed: 25 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely quiet location 2 minute walk to station and scenic train journey into the city. Very friendly people

    Stayed in September 2016

  • Reviewed: 7 September 2016

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not included in the price.

    Stayed in September 2016

  • Reviewed: 11 August 2016

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    SOME KIND OF MEAL FACILITY OTHER THAN BREAKFAST

    COMFY BEDS, VERY CLEAN ROOMS

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 April 2016

    • Business trip
    • Solo traveller

    I would like to have a fitness facility like a gym with some machines. Then I would always choose this Hotel.

    I would like to have a fitness facility like a gym with some machines. Then I would always choose this Hotel.

  • Reviewed: 4 March 2016

    • Business trip
    • Solo traveller

    ...but this week wasplenty of rude people making noise on the corridors, shouting from one room to another and more.... and nobody made anything to solve it.

    Nice as always but...

  • Reviewed: 16 December 2015

    • Leisure trip
    • Family with older children

    Only disappointment was the breakfast and the breakfast service. The first morning the tables were left uncleared and staff were invisible.

    Reception staff very helpful. Good location, with train station very close, with a direct link to central Madrid.

  • Reviewed: 15 November 2015

    • Business trip
    • Solo traveller

    The breakfast the second day , at 8:00 there was practically nothing left. Orange juice was not fresh. Dining facilities not available.

    The staff were extremely friendly and attentive. Hairdresser next door wonderful!!!

  • Reviewed: 25 August 2015

    • Leisure trip
    • Couple

    The hotel is wonderfully located, just to the west of Madrid on the A6. it is ideal for a transit stop when travelling from the north / west of Spain to the Costas. All staff we met were extremely friendly, spoke excellent English and were very helpful. The hotel provided us with great comfort and was very reasonably priced.

  • Reviewed: 31 May 2015

    • Leisure trip
    • Couple

    La localización si vienes a Madrid de viaje no es muy buena. Las almohadas muy duras. Pedimos cama de matrimonio y no nos la dieron, no estaba disponible a pesar de reserva.

    Limpio, habitación agradable

  • Reviewed: 20 April 2015

    • Leisure trip
    • Couple

    The staff was amazing with us from beginning to end. Particularly, I want to thank Olga, a true professional recepcionist for making our stay such a pleasure. We will definitely repeat when we come back to Madrid

  • Reviewed: 17 April 2015

    • Business trip
    • Group

    reception almost no english or french speaking; breakfast tables not clean, toaster no timer... burnt bread by several customers; a smell of burnt food in the room

    large cleanliness and silence rooms

  • Reviewed: 31 January 2015

    • Leisure trip
    • Solo traveller

    Smoke from other people smoking drifting in (somehow), poor range of local facilities- no restaurant in hotel.

    Free safe parking, large rooms, perfect location for trains into Madrid

  • Reviewed: 19 May 2016

    • Business trip
    • Solo traveller

    No bar or restaurant

    Location

  • Reviewed: 3 January 2016

    • Leisure trip
    • Family with young children

    Excelente todo en general

  • Reviewed: 31 December 2015

    • Leisure trip
    • Couple

    Good place! Silent and comfortable!

  • Reviewed: 19 December 2015

    • Business trip
    • Solo traveller

    No gym.

    Olga was very helpful and a great guide to visit Madrid.

  • Reviewed: 10 December 2015

    • Business trip
    • Solo traveller

    Non intrusive yet helpful staff and overall cleanliness.

  • Reviewed: 8 December 2015

    • Leisure trip
    • Couple

    Location for us was perfect as we didn't want to be in the centre, good secure underground car park. Great bar/ café next door

  • Reviewed: 16 November 2015

    • Business trip
    • Solo traveller

    Very close to the Spanish Football Federation. Ideal business hotel. Good price.

  • Reviewed: 6 October 2015

    • Leisure trip
    • Couple

    Magnifico garage gratuito.

  • Reviewed: 29 September 2015

    • Leisure trip
    • Family with young children

    Nothing

    Comfort staff location

  • Reviewed: 20 September 2015

    • Leisure trip
    • Couple

    Nothing

    Location naar the trainstation.The help from cesar was Great.free parking

  • Reviewed: 28 August 2015

    • Leisure trip
    • Couple

    Poor breakfast

    Good free parking

  • Reviewed: 19 July 2015

    • Leisure trip
    • Family with young children

    The hotel was great the price location all great

  • Reviewed: 12 July 2015

    • Leisure trip
    • Family with young children

    Great friendly helpful staff next to train station easy to get to Madrid

  • Reviewed: 12 July 2015

    • Leisure trip
    • Family with young children

    Lovely friendly helpful staff. Comfortable rooms right next to the train station for easy access to Madrid

  • Reviewed: 19 June 2015

    • Leisure trip
    • Couple

    no restaurant in hotel in the evenings...

    suite....excellent value for money

  • Reviewed: 9 June 2015

    • Leisure trip
    • Couple

    Deben colocar mas jabón y gorro de baño para las señoras

    Un lugar tranquilo donde se puede descansar bien

  • Reviewed: 31 May 2015

    • Leisure trip
    • Couple

    Nice services

  • Reviewed: 17 May 2015

    • Leisure trip
    • Couple

    the breakfast was always cold

    Cesar and Manuel were pleasant and helpful specially Cesar

  • Reviewed: 17 February 2015

    • Business trip
    • Solo traveller

    Location, good value.

  • Reviewed: 13 January 2015

    • Leisure trip
    • Family with older children

    Excellent hotel at a good price and in walking distance from RENFE.

  • Reviewed: 11 January 2015

    • Leisure trip
    • Couple

    Would recommend for anyone traveling to Northern Spain as a stop over... Lovely staff ️xx

There are also 44 reviews without text. These impact the overall review score.

Showing 1 - 75

Browse Hotel Plaza Las Matas traveller photo gallery

Guests also reviewed these properties: