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Reviews of Hotel Pinos Playa 3 stars

Costa den Nofre, 15, 07659 Cala Santanyi, Spain

#3 of 7 hotels in Cala Santanyi

Guests' Choice

Review score

Based on 357 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.2

  • Location

    9

  • Facilities

    7.3

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    7.3

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Showing 1 - 55

  • Reviewed: 28 August 2018

    7.1
    Not very clean, but great view from the room
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    All was nice, except of the cleaning. Since check-in was stepping on the pieces of the broken glass in the bathroom and other areas of the room. Also very dusty floor and furniture. The bed and specially pillows are very uncomfortable. No double bed available, only 2 singles moved together.

    Location, view from the room were great and employees at reception and restaurant are very friendly

    Stayed in August 2018

  • Reviewed: 16 August 2018

    3.3
    Will never stay here again or recommend people to stay here. The rooms are terrible.
    • Leisure trip
    • Couple
    • Junior Suite with Side Sea View
    • Stayed 4 nights

    I booked a room with a side sea view and when we arrived we where put in a room that was behind the hotel with a view of a hill. The hallway to the room was disgusting with carpets that looked like they had ne ver been cleaned. Th safe did not work neither did that fridge. We decided after the first night to cut our losses and book into a new hotel. Rest of the facilites where average. This hotel is completely over priced compared to the quality of the room.

    Stayed in August 2018

  • Reviewed: 24 May 2018

    7.9
    Relaxing days in Mallorca
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The hotel was not ready for us with a baby crib and gluten free bread on the first day. The room was a bit small. No place to warm up water in the room.

    The view of the balcony over Cala Santanyi was perfect and the breakfast was good. Small refrigerator in the room.

    Stayed in May 2018

  • Reviewed: 19 October 2017

    8.8
    A pleasant stay in a friendly hotel.
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    The area was poorly served by public transport but maybe is better in high season.

    Hotel was great value for money and Half board for only 18.50 euros per day was a very good offer Reception staff were friendly and helpful especially the older man. A fridge in the room was a bonus .

    Stayed in October 2017

  • Reviewed: 25 September 2017

    7.9
    fabulous, will be back
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 5 nights

    The local restaurant was closed and there were no restuarants close by except down on the beach, an awful lot of steps

    I liked the fact that the property had a fridge, we brought a travel kettle for a cup of tea/coffee every morning on the balcony overlooking the beach

    Stayed in August 2017

  • Reviewed: 23 September 2017

    8.3
    good value for money, on the beach with nice view
    • Leisure trip
    • Couple
    • Junior Suite with Sea View
    • Stayed 4 nights

    The common areas of the hotel are a little bit worn/outdated, renovation would make it really perfect choice (mainly reataurant, pool area, corridors). Also its a pity that you can eat breakfast and dinner only inside, reataurant doesnt have a terrace. A light on a balcony would be nice (hotel provided candles when we asked about it).

    We had junior suite (415) which was very nice, recently decorated and it was very cosy. We had a long balcony (with table and chairs) with panoramatic view to the sea - you even see sea directly from the bed, also walk-in shower had a window with sea view. Suite was spacious, had also sofa, and writing desk. Location was 3-5min to nice beach, there are few other restaurants and small supermarket just 100m from hotel. Breakfast/dinner was good value for money, quality of food was fine. Parking was public on the street, but never problem to find one and locality seems to be quiet and safe. Its great that hotel keeps beach equipment which previous guest left and you can take them for free like sun umbrella). We also liked that hotel is not huge one.

    Stayed in September 2017

  • Reviewed: 20 September 2017

    4.2
    Ok
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Bed mattress was shot springs gone. Mirrors not cleaned, complimentary bathroom products not all fresh bottles on arrival,sand around bathroom floor. Overall level of cleanliness was lacking. Tv only aired German & Spanish channels no world news.

    Breakfasts were plentiful in choice & quantity restaurant had lovely views over the Cala Santanyi.Evening entertainment was excellent!

    Stayed in September 2017

  • Reviewed: 28 August 2017

    7.1
    Friendly staffs, the room has great view, very convenient...
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 5 nights

    there is no AC in the room and the fan of the ceiling did not help, it is very hot to sleep when outside is above 35 degrees. Breakfast in restaurant is okay but the dinner is similar like canteen quality so not recommended

    Friendly staffs, the room has great view, very convenient for going to the beach, a local grocessary is in 2 minutes walk where you can get almost everything which you need for the beach and great panini with Spanish cheese and ham for 3 Euro!

    Stayed in August 2017

  • Reviewed: 30 July 2017

    9.2
    Excellent place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Air-con is definitely needed as part of the bedrooms as I found it hard to sleep at night during the summer without it. Wifi didn't work well as expected with poor signal within the room.

    Location is really good with a beautiful beach (Cala Santanyi) at less than 5 minutes walking. It also has free parking available near to the hotel. In general terms Santanyi is a nice and quite area for Holidays as it's not over crowed and it's not far away from amazing beaches. The staff was really friendly and helpful when needed. Food was good though you have to pay for drinks at dinner which is not explained in advance as part of the half a pension plan.

    Stayed in July 2017

  • Reviewed: 26 July 2017

    6.3
    good dinner selection for 3 stars
    • Leisure trip
    • Family with young children
    • Junior Suite with Side Sea View
    • Stayed 7 nights

    no air conditioning in the room poor breakfast selection unfriendly catering staff no sea view even though booked a room with a sea view balcony had big windows in the main hotel corridor therefore no privacy room not cleaned daily, and when cleaned beds or towels not changed etc no activities for children hotel pool not kids friendly and very small

    good dinner selection for 3 stars bars and restaurants nearby evening shows in the hotel were good

    Stayed in July 2017

  • Reviewed: 18 June 2017

    6.3
    Lovely place
    • Leisure trip
    • Family with young children
    • Junior Suite with Side Sea View
    • Stayed 4 nights
    • Submitted via mobile

    No self catering facilities

    The room was lovely very clean view nice large balcony but book self catering but no self catering facilities not even a kettle 🤔

    Stayed in June 2017

  • Reviewed: 13 June 2017

    9.2
    Little piece of paradise
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Frozen fish lasagne from the beach front restaurant

    Voramar food was excellent both quality, cooking and service - and I have over 17 years experience in U.K. 4star hotel restaurants. The 2 on the beach were poor in comparison The beach and scuba are excellent

    Stayed in May 2017

  • Reviewed: 12 June 2017

    8.8
    A small and friendly hotel in a brilliant location.
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 3 nights

    No air conditioning and pool area could do with a make over.

    Absolutely brilliant location and view from room. A small and friendly hotel which has been partly refurbished but the hotel would benefit from air conditioning and a slightly larger pool - I'm sure we will be back.

    Stayed in June 2017

  • Reviewed: 18 May 2017

    8.8
    Go here for the beautiful beach veiw and the calm relaxing environment.
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Could hear everything inside and outside the hotel through the walls of our room.

    The staff were extreamly helpful and friendly. The veiw and the location was the entire reason we booked this property and they were perfect.

    Stayed in May 2017

  • Reviewed: 8 October 2016

    10
    Very nice indeed!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The barman at the pool bar could have been a little more pleasant.

    Receptionist was lovely and really helpful and informative. We stayed in the annexe overlooking the pool and when the receptionist saw our luggage she came out and opened the other door to save us from having to negotiate the stairs and tunnel under the road.

    Stayed in October 2016

  • Reviewed: 7 October 2016

    7.1
    Perfect location, but there's nothing to see within...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff was unhelpful. Had booked transport for 3 people but they only confirmed for 1. We ended up paying 62 euros for a taxi to take us to the hotel (they paid half of it eventually). Overall lack of customer care

    Perfect location, but there's nothing to see within walking distance

    Stayed in October 2016

  • Reviewed: 2 October 2016

    7.9
    relaxing and with beautiful view
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 2 nights

    We think that they do not clean the balconies, a lot of sand everythere. Most of the guests - the German-speaking and as result some staff do not speak English, only German. Be ready for it :)

    Pleasantly surprised by live music by the pool in the evening. The delicious and varied breakfast and dinner. We think that the hotel is ideal for a relaxing family holiday. The beach is pretty close, you just need to go down the stairs. But the most exiting - the view! Check it out yoursef!

    Stayed in September 2016

  • Reviewed: 25 September 2018

    6.3
    wouldn't stay there again
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    wifi hopeless. didn't work at all. food equally bad. cold fried eggs cold soggy bacon.

    Stayed in August 2018

  • Reviewed: 8 September 2018

    10
    Location and view were fantastic!
    • Leisure trip
    • Couple
    • Junior Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    No. Everything was great

    Location and view were fantastic!! Everything was great inside and out!!

    Stayed in September 2018

  • Reviewed: 29 August 2018

    8.8
    Great location in Cala Santanyí.
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Rooms without AC. Breakfast was weak.

    Great location in Cala Santanyí. Close to the beach and overall good hotel.

    Stayed in August 2018

  • Reviewed: 27 August 2018

    7.9
    View
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Wi-Fi

    View

    Stayed in August 2018

  • Reviewed: 12 July 2018

    8.3
    Perfect location to visit the south-east part of the island. The hotel has a wonderful view
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Some parts/furniture could be renovated

    View, location, direct acces to the bitch and room was clean

    Stayed in July 2018

  • Reviewed: 8 July 2018

    9.6
    Location, location, location!
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    No air con on the rooms.

    Location, location, location!

    Stayed in July 2018

  • Reviewed: 21 May 2018

    10
    Access to beaches and helpfulness of staff.
    • Leisure trip
    • Solo traveller
    • Junior Suite with Side Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Access to beaches and helpfulness of staff.

    Stayed in May 2018

  • Reviewed: 18 May 2018

    7.9
    Great view!
    • Leisure trip
    • Group
    • Superior Double Room with Sea View
    • Stayed 5 nights

    Stuff could be more helpful and precise. Pool bar is expensive and does not offer much.

    Great view!

    Stayed in May 2018

  • Reviewed: 15 October 2017

    7.9
    Location
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Beds uncomfortable.

    Location

    Stayed in October 2017

  • Reviewed: 13 October 2017

    7.5
    Love Mallorca and would love to go back!
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was loud. Tap water horrendous. Wouldn't recommend the buffets due to the price.

    Room was fine. Great view from Patio.

    Stayed in October 2017

  • Reviewed: 8 October 2017

    7.1
    Room and View from the balcony
    • Leisure trip
    • Solo traveller
    • Junior Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The shower was lousy changed from hot to cold in seconds

    Room and View from the balcony

    Stayed in October 2017

  • Reviewed: 25 September 2017

    9.6
    Good value breakfast
    • Leisure trip
    • Group
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Lift a little slow but as the hotel is not large only really an issue when you've got your luggage.

    Good value breakfast

    Stayed in September 2017

  • Reviewed: 22 September 2017

    8.8
    Great holiday in a wonderful place!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 14 nights

    Bed was not too comfy

    Great breakfast, very nice staff

    Stayed in September 2017

  • Reviewed: 10 September 2017

    7.5
    Good brekfast, nice staff, not expensive
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Inconviniet bed :/

    Good brekfast, nice staff, not expensive

    Stayed in September 2017

  • Reviewed: 7 September 2017

    6.3
    Some staff members may allow themselves to be openly rude
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 3 nights

    Some staff members may allow themselves to be openly rude

    Stayed in August 2017

  • Reviewed: 6 August 2017

    4.2
    Basic, no Air conditioning
    • Leisure trip
    • Family with young children
    • Double Room (2 Adults + 1 Child )
    • Stayed 13 nights
    • Submitted via mobile

    No Air Conditioning and very basic rooms

    Stayed in August 2017

  • Reviewed: 3 August 2017

    7.9
    Exclusive Location.. peaceful and relaxing
    • Leisure trip
    • Group
    • Double Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    I loved the location . Was fab walking to and fro the beach area . Loved having cocktails at the local restaurant on the beach

    Stayed in July 2017

  • Reviewed: 31 July 2017

    6.3
    Expensive!
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Room really hot and no air con! Expensive compared to other properties close by!

    Sea view and close to beach

    Stayed in July 2017

  • Reviewed: 25 July 2017

    9.2
    Perfect location, very quiet
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 9 nights

    Perfect location, very quiet

    Stayed in July 2017

  • Reviewed: 22 July 2017

    8.3
    Excellent but needs ac.
    • Leisure trip
    • Family with young children
    • Junior Suite with Side Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Room was hot.

    Need AC in the rooms.

    Stayed in June 2017

  • Reviewed: 27 June 2017

    9.2
    We will come back one day
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 7 nights
    • Submitted via mobile

    All good

    Location and staff very kind, good people Price/ quality deal is very good.

    Stayed in June 2017

  • Reviewed: 25 May 2017

    6.3
    The Pool Bar with Xavier
    • Leisure trip
    • Group
    • Junior Suite with Sea View
    • Stayed 14 nights

    The Pool Bar with Xavier

    Stayed in May 2017

  • Reviewed: 15 May 2017

    8.8
    very nice sea view, good place to stay in Mallorca (east coast), friendly staff, dive center right below
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    a little bit old fashion

    location, staff, price

    Stayed in May 2017

  • Reviewed: 9 October 2016

    8.8
    Super!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice Appartment, super quiet, perfect location

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 October 2015

    6.7
    Staff took passports on arrival and we were expected to...
    • Leisure trip
    • Couple

    Staff took passports on arrival and we were expected to collect them next day. On departure 4 days later they did not have a computer record of our passports still in their possession. A simple alteration on data base could have prevented a difficult situation!

  • Reviewed: 25 September 2015

    9.6
    The location and view was breath takeing it was the best...
    • Leisure trip
    • Couple

    The apartments are a bit tired looking but can't complain about anything

    The location and view was breath takeing it was the best thing I have ever seen food was good and staff very pleasant very good value for money ideal for couples

  • Reviewed: 8 September 2015

    9.2
    Location.
    • Leisure trip
    • Couple

    Poor WiFi Bedroom uncomfortable due to lack of air conditioning. Poor entertainment, as there was no other option other than to travel outside Cala Santanyi. Lack of English speaking TV channels. No ATM machine. A small but significant gripe, the lack of Mosquito Repellent Incense on the outdoor tables in the evenings.

    Location. Hotel was clean and the quality of the service good Evening meals excellent.

  • Reviewed: 28 August 2015

    8.8
    Fantastic views for Frontal Sea View rooms.
    • Leisure trip
    • Family with older children

    Hotel provides information on excursions, but not so much help for anybody wanting to explore the local area (eg. walking along the coast or using hire car). Limited night life.

    Fantastic views for Frontal Sea View rooms. Good pools in lovely surroundings, never crowded. Clean. Very relaxing atmosphere. Cala Santanyi cove is a great place for swimming. Most guests are German family groups. Very easy drive from Palma airport and free parking readily available.

  • Reviewed: 23 July 2015

    6.3
    view and landscape around the hotel.
    • Leisure trip
    • Couple

    The brekfast is very poor quality..!! And very expensive consider the quality..! The room is very Warm, very hard to sleep..! :( the receptionist at the front desk dies NOT understand english very well and they dont listen the guest if there is any problems...

    view and landscape around the hotel..!

  • Reviewed: 1 July 2015

    9.2
    Loved the quiet and peace in a tranquil setting overlooking...
    • Leisure trip
    • Solo traveller

    Loved the quiet and peace in a tranquil setting overlooking a beautiful Cala(inlet) where I recharged my physicl and mental batteries. This was my fourth stay which will not be my last.

  • Reviewed: 19 May 2015

    5.4
    The surroundings were good.
    • Leisure trip
    • Couple

    We were told the Sauna wasn't open and then find later on Sunday morning it was. Reception staff not friendly or helpful. Assumed we were German as they spoke to us in Geman first.Wifi was not working. Not able to pay for working wifi.All Tv stations set in German.Bed and mattress left outside our room.

    The surroundings were good. The poolside evening barman was pleasant as was the young waiter in the dining room.

  • Reviewed: 22 September 2015

    9.6
    Excellent location, helpful staff and good food.
    • Leisure trip
    • Couple

    Excellent location, helpful staff and good food.Our room had a fantastic view. We truly enjoyed our stay.Definitely going back.

  • Reviewed: 13 September 2015

    6.3
    The view is amazing.
    • Leisure trip
    • Family with young children

    The place is a bit run-down. The rooms are simple and old. The food is not very interesting.

    The view is amazing.

  • Reviewed: 17 August 2015

    9.2
    Second stay.
    • Leisure trip
    • Couple

    Pillows not great.

    Second stay. Love the place. Will come back again.

  • Reviewed: 12 August 2015

    7.5
    It was quite good .
    • Leisure trip
    • Family with older children

    Wifi was bad .

    It was quite good .The room was clean. The staff was friendly. The dinner was fresh and delicious.

  • Reviewed: 10 August 2015

    8.3
    Nice location.
    • Leisure trip
    • Couple

    A bit old bedroom, but ok.

    Nice location. Helpful staff. Quiet and right by the beach.

  • Reviewed: 12 July 2015

    7.9
    Fabulous view across the cala, very close to beach with...
    • Leisure trip
    • Couple

    No air conditioning

    Fabulous view across the cala, very close to beach with lifeguard and beachfront restaurants

  • Reviewed: 13 June 2015

    9.6
    Location, beach, views, value for money.
    • Leisure trip
    • Family with young children

    Location, beach, views, value for money.

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