The staff were very friendly and helpful.

Stayed in August 2025

Our apartment didn’t get sun on the balcony.

Stayed in March 2025

People putting towels down on the sunbeds first thing.. it was a rush to get a bed!

Great location close to the beach & shops. Very clean and friendly staff

Stayed in March 2025

There was no internet/ wifi available in the room. The pool area is over crowded, not enough space for loungers for all the guests.

We enjoyed the very spacious studio with balcony overlooking the volcano and the sea. We had a small problem, but the staff found solution for it. We booked without a meal plan, there were a lot of eateries and shops all around. The small attentions were much appreciated.

Stayed in February 2025

Location and chilled out

Stayed in February 2025

The food at the pool bar wasn’t very good

The size of the room made it good value for money. I liked the pools which were good sizes. The view from the room was incredible

Stayed in August 2024

There was a lack of information on arrival. We were unaware that we had to queue up at 10am every morning and wait for the sunbeds to be unchained, causing a mad rush by all to get a sunbed. It took us 3 days before we found out that the Sun Parasoles were available for free use from reception. There is no on-site restaurant. Rooms are tired but functional. The hotel is on a steep hill with lots of steps to get down to the beach, bars, shops and restaurants so is not really suitable for anyone with mobility issues.

The presentation was good, staff were helpful, rooms were kept clean and tidy by housekeeping daily and the beds were very comfortable. The balcony was a very good size and the view was excellent. The 2 swimming pools were always clean and warm. The location is very close to the beach front and marina and shops, bars, restaurants.

Stayed in March 2024

That we couldn’t get a sun bed and the times for food on information was wrong.

The view and the location. It was very clean and staff were friendly and helpful

Stayed in January 2024

Wi-Fi not very good. Could only receive that in the reception area Air conditioning. Very poor room was very warm

Rooms basic, clean and ok Self-catering so didn't try the food Room with cleaned everyday and towels were changed... Very good

Stayed in March 2023

Very very dated. Needs a total revamp. Mostly owners and people renting from owners so didn't even have umbrellas by the pool as people expected to bring their own!

Fantastic location. Very friendly staff. Very attentive - even made reference to the room request we had made in advance (unable to honour, but explained)

Stayed in March 2023

It’s on a bit of a hill

The room was absolutely spotless Kitchen was well equipped Room was cleaned every day 3 large pools Plenty of sun beds Staff couldn’t do enough for you

Stayed in February 2023

Hotel rooms a bit out dated

We did not book breakfast with hotel, we dined out every day and food was excellent.

Stayed in February 2023

Rooms were spacious but in my opinion basic for a 4 star

The location of these apartments is brilliant 2 minute walk to the beach bars and restaurants

Stayed in January 2023

lack of toiletries, no sun on balcony all day

location, pool

Stayed in December 2022

Aircon was infective but didn't cause any issues as it was December. No other issues arose during our stay.

Apartment was clean and tidy and ideal layout for our short break. Staff were warm and friendly. Location was excellent for restaurants and bars. I would highly recommend and will certainly look at coming back again.

Stayed in December 2022

The rooms are a bit dated and no double bed.

Fantastic location and and a fantastic hotel with excellent staff...Luiz and Amilia were exceptional as always..🙂 100% be back soon.

Stayed in October 2022

The air conditioning was very poor - it made no difference if you had it switched on or off which made sleeping uncomfortable

The location is excellent - only a short walk to the beach/bars/restaurants/shops. The room had a good view over the pool complex and was spacious and tidy,

Stayed in September 2022

No internet in the rooms, woorn out rooms and not at all a 4 star hotel.

Location

Stayed in April 2025

The location was great, clean apartment and practical for what I needed

Stayed in March 2025

All was very good

Very friendly staff

Stayed in March 2025

Rooms, they’re in desperate need of a refurb. 3 electrical appliances in the kitchen area Kettle, Microwave and Toaster unfortunately just one wall socket.

Location, Staff, Pool Area, Pool Bar/Restaurant

Stayed in October 2024

as above, the meal situation was not enjoyable and we would never book half board again here. You should not be sending guests down a public walkway full of dog shit. That was awful! The furniture in our room was very dated but clean.

We really wished we hadnt booked half board. I was aware we had to go to Panorama for our evening meal, not also breakfast. This was not good for us. The walkway between the hotels was full of dog shit and absolutely stank, making us feel sick on our way to get meals. This really needs adressed. Food was lovely and plenty of choice. staff attentive and polite in the restaurant and reception. pools fabulous' clean with plenty loungers on the terrace. Location perfect and rooms good size.

Stayed in September 2024

- very noisey, you can hear every sound from the apartments above and beside - large group of people on the corridor talking loudly - not a lot of sockets for phone charging/hair dryer etc - generally pretty basic , somewhere to sleep depending on noise levels

- great location - room was a good size with separate couch - nice balcony

Stayed in December 2023

The leaking aircon and the fact that you had to hire an umbrella for round the pool. We had to carry it every day and we both have arthritis. The constant questions about whether you were staying in the main hotel or the bungalows was extremely irritating.

One room was lovely but the other had water running down the walls from the air conditioning. There were floods on the floor.

Stayed in November 2023