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Reviews of Hotel Ciudad de Compostela 3 stars

Avenida de Lugo, 213, 15703 Santiago de Compostela, Spain

#55 of 75 hotels in Santiago de Compostela

Guests' Choice

Review score

Based on 722 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 1 - 60

  • Reviewed: 14 May 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was ordinary, tinned fruit, poor quality croissants. Plug did not fit the bath, tried all other pugs but no success which was disappointing having walked 160 miles on Camino! Rooms were serviced very late which meant one did not have access.

    Room was warm a bonus as weather was very changeable.

    Stayed in May 2018

  • Reviewed: 18 April 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn't feel the staff reception, ad warming people

    Staff was good, but according to my knowledge and experience, customer service needs more smiling staff and courtesy...

    Stayed in April 2018

  • Reviewed: 26 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The reception staff were friendly and spoke excellent English. Our room was much larger than expected. Very comfortable and clean. It is away from the cathedral and old city centre, but it was no problem to walk the distance.

    Stayed in March 2018

  • Reviewed: 7 November 2017

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Easy walking distance from bus station and to the central area of Santiago de Compostela. It wasn't fancy but it was fine. The coffee bar attached was very nice in the morning.

    Stayed in October 2017

  • Reviewed: 24 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room and bathroom are spacious and clean. There was coffee shop on the ground floor. Not very close to the Cathedral, but it was still within walking distance.

    Stayed in October 2017

  • Reviewed: 22 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    the breakfast was delicious. The bed was comfortable. the ladies at reception were very helpful, especially Anna. Benjamin in the Bar Café was a very well mannered young man with excellent hospitality skills. nothing was too much for him.

    Stayed in September 2017

  • Reviewed: 18 October 2017

    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for catching buses to major cities as it is only a 10 minute walk to the major bus station. Staff speak English and were very helpful. Room very comfortable and has a small fridge which we had never encountered on our stay in other hotels in Spain. Room had a bath which was great after finishing the Camino.

    Stayed in October 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We didn't have breakfast at the hotel because we didn't like the sign "no bags to be brought in"

    The two ladies at reception were extremely friendly and helpful. The bedroom was large and comfortable.

    Stayed in October 2017

  • Reviewed: 28 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Rooms with the view on the street are very noisy, it's difficult to sleep

    Comfortable and spacious rooms, nice staff, good location within walking distance from the historical centre

    Stayed in September 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Breakfast was poor for such kind of hotel quality. In bathroom toilet pot has so narrow gap with bath tub than just brake legs! Hopefully this was only one room construction mistake.

    Stayed in September 2017

  • Reviewed: 13 July 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    hope cleanness could be improved. We found a different colored hair in our bath tub.

    staff is friendly. 15mins walk to bus station. near restaurant and bars. Comfortable and cozy.

    Stayed in July 2017

  • Reviewed: 7 June 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We liked everything!

    The hotel was a short walk to the centre of town. Reception staff were very helpful and friendly. Enjoyed a good breakfast at the cafe in the lobby. Convenient free parking onsite at the hotel.

    Stayed in May 2017

  • Reviewed: 4 June 2017

    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the Internet was spotty and the Fuse Box thing was in room with the cover taped on... which kept falling down and startling me.

    the bed was inviting and very pleasent. Also there was a lovely "patio" área to go to.

    Stayed in May 2017

  • Reviewed: 30 May 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    On a very noise road, drive way to garage very steep and had a camber on it and very low ceiling, making it difficult to get in and out on our motorbike , no air con and because of noise not wise to have windows open.

    Convent for all we wanted to visit

    Stayed in May 2017

  • Reviewed: 29 May 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very expensive considering its location. Too far away from the city centre, good restaurants and the cathedral. Ended up having to take a cab back and forth. Which gets expensive and very time consuming. Not in a very nice neighbourhood.

    Staff was very friendly and helpful. Room was Ok but nothing special.

    Stayed in May 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The receptionist that seemed to work the night shift was always so incredibly helpful from suggesting an amazing resturant in town (you must eat grilled octopus at 16!!!) To reserving us a taxi for 5:30 departure. The two pillows provided were a great touch for a comfortable stay.

    Stayed in April 2017

  • Reviewed: 7 February 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    The lady on reception refused to let our friend come up to our room at 5pm whilst we got ready. Never had this at any hotel anywhere in the world and found it a little (very) odd.

    location great for the bus station and town centre only a short walk away

    Stayed in February 2017

  • Reviewed: 23 October 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet was located against the bath in such a way as to make it unusable to sit on for anyone over 1.5m tall.

    Our room was 606 on the floor above where the lift finished in an attic room with plenty of space as it had a sitting room attached to it. The windows were roof skylights. The included breakfast was excellent quality with a wide variety. Hotel is located just 100 metres off The Way and about 10 minutes walk from the Old Town.

    Stayed in October 2016

  • Reviewed: 3 October 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The toaster needs to be left running as it is not obvious how to operate it.

    A convenient location if you have a car. I was able to park on the service road for free. A short walk, up hill takes you to the Camino and on to the old town.

    Stayed in October 2016

  • Reviewed: 10 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Little too much hot in the evening time.

    wide room, pretty good beds and kind crews, every thing was good except too much sun heat into west faced room.

    Stayed in July 2016

  • Reviewed: 27 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Only one member of staff to man the cafeteria and the breakfast room. This caused slow clearing of tables and items missing from buffet. No eggs served on any of the 7 days we stayed there.

    Location ideal to explore the city but also easy to get onto main roads to explore Galicia

    Stayed in July 2016

  • Reviewed: 14 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Traffic noise, no air conditioning, so had to sleep with window open. Need to ask for room out the back.

    Excellent breakfast. Friendly staff. Onsite parking.

    Stayed in July 2016

  • Reviewed: 13 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    We were disappointed with the breakfasts. Not once in 7 nights stay were eggs offered in dining room. Mostly the bacon served was undercooked for our taste and on occasion cold. There was one member of staff operating the cafeteria as well as the dining room. This caused there to be a problem clearing tables and replenishing what was on offer for the breakfast In our opinion it was not worth 7 euros.

    Ideal location to get into city centre but still easy access to main roads for touring Galicia. Very clean rooms.

    Stayed in July 2016

  • Reviewed: 28 June 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Very comfortable room and hotel. Spacious, modern decor. Good location--only 10 min. walk from bus station and 10-15 walk to the old part of Santiago.

    Stayed in June 2016

  • Reviewed: 22 June 2016

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 15 nights

    Wished that the bus line to town had been pointed out to us on arrival.

    The sofa and coffee table in the room made room seem larger and a long 15-day stay manageable.

    Stayed in May 2016

  • Reviewed: 14 June 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice and clean, staff very friendly near bus station

    Stayed in June 2018

  • Reviewed: 13 June 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Thin walls..

    Very friendly personal, the coffee is good

    Stayed in June 2018

  • Reviewed: 11 June 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was very ordinary

    Room was comfortable, cafe on site.

    Stayed in May 2018

  • Reviewed: 7 June 2018

    • Group
    • Double or Twin Room
    • Stayed 1 night

    Good value but a little far to walk form the Cathedral

    Stayed in June 2018

  • Reviewed: 24 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 26 nights
    • Submitted via mobile

    No complaints

    Friendly, courteous staff. Very clean. Good facilities. Fridge made it really great.

    Stayed in May 2018

  • Reviewed: 17 May 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Bar/Cofffee shop closed too early.

    Clean, quite big room with good beds and roof window having electric blind. Good friendly staff.

    Stayed in May 2018

  • Reviewed: 10 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were really cooperative and friendly. Breakfast included in price was excellent with good variety and quality of food.

    Stayed in May 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Restaurant being open on May Day

    Room

    Stayed in May 2018

  • Reviewed: 28 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    E xcellent in every respect

    Stayed in March 2018

  • Reviewed: 26 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I was quite cold at night

    Stayed in March 2018

  • Reviewed: 13 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were first class. Decent price and short walk to centre. Asked for kettle and reception went out of her way . Thanks !!!

    Stayed in March 2018

  • Reviewed: 27 October 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    A bit of sound proofing would be good, but otherwise is a really nice hotel.

    Surprisingly nice and comfortable place.

    Stayed in October 2017

  • Reviewed: 22 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Made very welcome by Noelia. Helped us with out bags and showed us to our room. Brilliant service

    Stayed in October 2017

  • Reviewed: 8 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the old town. Very comfortable stay.

    Stayed in September 2017

  • Reviewed: 4 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in October 2017

  • Reviewed: 30 September 2017

    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No ac and beds hard

    Easy to get to the cathedral

    Stayed in September 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast.

    Friendliness and willingness of all staff.

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights

    Terrible parking! It's actually a cellar, avoid at all cost!

    Average hotel, not bad for a short stay

    Stayed in August 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. It is just perfect for a Santiago de Compostela stay

    Brilliant location short walk into City Centre. Fantastic staff so helpful and friendly

    Stayed in September 2017

  • Reviewed: 7 September 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Good, clean, comfortable - everything we expected.

    Stayed in September 2017

  • Reviewed: 26 August 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable and helpful staff

    Stayed in August 2017

  • Reviewed: 1 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff and comfortable bed. Happy they had a bath

    Stayed in July 2017

  • Reviewed: 30 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location right off the Camino, very helpful staff, and there was a laundromat not too far away (which is important after hiking the Camino).

    Stayed in June 2017

  • Reviewed: 29 June 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Customer service on the highest level !

    Stayed in June 2017

  • Reviewed: 7 June 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The distance to the center

    The staff was Super

    Stayed in June 2017

  • Reviewed: 13 May 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A little far to walk to get to city center

    Easy to get to as you come in town

    Stayed in April 2017

  • Reviewed: 6 May 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No aircon , noisy road

    Good value not far to town

    Stayed in May 2017

  • Reviewed: 24 October 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We found the location outside the core convenient. Easy to park and walk to the centre. Rooms were comfortable and clean, breakfast was good.

    Stayed in October 2016

  • Reviewed: 10 October 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Not able to make tea or Coffee in the room because no kettle was included in the room.

    Staff were helpful especially using the underground car park.

    Stayed in October 2016

  • Reviewed: 9 August 2016

    • Couple
    • Double or Twin Room
    • Stayed 1 night

    More time to enjoy it!

    The bed was comfy and ensuite room spacious.

    Stayed in July 2016

  • Reviewed: 6 August 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    The hotel was great value for money. Room very spacious,comfortable and quiet. Near the bus station.

    Stayed in July 2016

  • Reviewed: 29 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Never been in a hotel that does not serve eggs.bacon was cold and under cooked also Not enough staff one girl doing bar and restaurant

    Stayed in July 2016

  • Reviewed: 28 July 2016

    • Leisure trip
    • Family with older children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit out of the way, after a day's walking.

    Super powerful air con, pleasant staff, decent buffet breakfast for 7 Euros.

    Stayed in July 2016

  • Reviewed: 15 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The jacuzzi did not work and was really looking fordward to it after walk

    Rooms lovely and clean .Breakfast very good value

    Stayed in July 2016

  • Reviewed: 22 June 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    Very nice staff. Very helpful, polite and with a good sense of humor!

    Stayed in June 2016

There are also 21 reviews without text. These impact the overall review score.

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