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Reviews of Sercotel Gran Fama 4 stars

Avenida Mediterraneo, 311, 04006 Almería, Spain

#8 of 30 hotels in Almería

Guests' Choice

Review score

Based on 890 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    7.8

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Showing 1 - 59

  • Reviewed: 8 June 2018

    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were all friendly and pleasant. The meal in the restaurant was good value. We did get upgraded which was a lovely surprise. Would definitely stay here again.

    Stayed in June 2018

  • Reviewed: 14 February 2018

    • With a pet
    • Leisure trip
    • Couple
    • Twin Room for 1-2 people
    • Stayed 1 night
    • Submitted via mobile

    Very disappointed to discover that after a 10 hour drive the hotel restaurant and bar were closed on a Saturday night. We had to walk out to find somewhere to eat.

    Nice breakfast buffet selection

    Stayed in February 2018

  • Reviewed: 22 December 2017

    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was a little bit too hard. We both found it a little uncomfortable.

    The room and staff were tremendous was a little shocked at charge for pet. Before most charged 10 euros ther 18 and no info on website about fee.

    Stayed in December 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • Family with young children
    • Twin Room with Sofa Bed
    • Stayed 3 nights

    Breakfast poor for a 4 stars hotel and expensive for the service and few variety. Not worth the breakfast for 10 euros per person.

    The location if you arrive by car since there are parking spaces in the surroundings of the hotel

    Stayed in August 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Couple
    • Twin Room for 1-2 people
    • Stayed 2 nights

    Nothing

    Upon arrival we were informed that we had been upgraded to a better room which turned out to be a suite on the top floor (6th) at no extra cost! The room was great, the staff excellent and the breakfast and set menu dinner were also very good. In addition, two teams from La Vuelta stayed on Wednesday night!! Other reviewers mentioned the distance to walk from the hotel to the old town as too far but we walked there and back several times - about 20 minutes each way

    Stayed in August 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Couple
    • Twin Room for 1-2 people
    • Stayed 5 nights
    • Submitted via mobile

    Room needs to be refurbished. Old furniture needs to be substituted. The receptionist at the check out made a mistake and took out from my credit card the double of the sum I had to pay. He cancelled the transaction. I hope the money goes back on my bank account as soon as possible. Mastercard says it hasn' t been cancelled yet. I am very worried

    Brakfast. Car park

    Stayed in August 2017

  • Reviewed: 5 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Furnitures were modern designed bit a bit dated and there was smell of cigarettes in the room while we asked a no smoking room.

    We got an upgrade, the junior suite which was very big and comfortable.

    Stayed in August 2017

  • Reviewed: 4 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    A little too far from the coast (3km), ok to walk and explore but not if you have kids with you. Unfortunately, the exchange rate is very close to 1:1 and therefore items felt either expensive or on par with the UK. Air conditioning in room was a little noisy but you get used to it after a while.

    A clean and nice place to stay. A convenient mall just around the corner, selling pretty much anything with a cinema as well. May be worth hiring a car from the airport, we parked our car in the mall overnight, where there is a petrol station for convenience.

    Stayed in August 2017

  • Reviewed: 12 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Too far to walk to the town center. Breakfast and Evening set menu is too expensive for what is on offer.

    The young lady who does the Afternoon/ Evening shift was particularly brilliant. Bedroom was very quiet and beautifully maintained.

    Stayed in July 2017

  • Reviewed: 31 March 2017

    • Family with young children
    • Twin Room for 1-2 people
    • Stayed 1 night

    The restaurant had a very limited choice of menu and the staff were not very competent. I would advise anyone to eat out.

    The room was excellent, very clean and comfortable. Proximity to the shopping center very good.

    Stayed in March 2017

  • Reviewed: 12 February 2017

    • With a pet
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Eggs cold and not a great deal of choice for breakfast also the restaurant was closed for weekend so had to go out for dinner which was inconvenient as we had driven for miles and just wanted to relax...wasn't informed at time of booking. Expensive for dog to stay and parking so wouldn't stay again

    Stayed in February 2017

  • Reviewed: 13 December 2016

    • Group
    • Double Room
    • Stayed 1 night

    It would be churlish to find fault.

    The beds were very comfortable and the cleanliness of the room was outstanding. The whole experience was just perfect. The variety of foods available at breakfast was comprehensive and much appreciated. The secure car parking was a great feature.

    Stayed in December 2016

  • Reviewed: 6 November 2016

    • With a pet
    • Couple
    • Twin Room for 1-2 people
    • Stayed 1 night
    • Submitted via mobile

    In Spain is always problem with dogs. Fee for the dog 20 Euros is absolutely out. During booking there is no information about the fee for dogs. There is always mentioned price for parking, why not for dogs. After you make your booking you are surpriced by the price of pet.

    everything ok, very good breakfast, large parking space for suv cars.

    Stayed in November 2016

  • Reviewed: 23 October 2016

    • Leisure trip
    • Family with young children
    • Twin Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Sofa bed is only a twin size pull-out, not full/double. Several areas need updating, new paint, etc. They seemed short staffed - nobody was at reception when we arrived, I think because the same person had to handle some housekeeping calls.

    Bed was fairly comfy, location next to mall convenient. Lobby decorations were pretty.

    Stayed in October 2016

  • Reviewed: 7 September 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Just a bit too far from the main bars and restaurants - about 40 mins walk but worth the walk!

    The room was excellent. Did not have breakfast - felt over priced

    Stayed in August 2016

  • Reviewed: 16 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too far from old town Not value for money Bathroom needs updating

    Clean

    Stayed in June 2018

  • Reviewed: 14 May 2018

    • Business trip
    • Couple
    • Twin Room for 1-2 people
    • Stayed 1 night

    Could not find access to the parking. Nevertheless found parking space in the street, so no real concern.

    All as expected, if not better

    Stayed in May 2018

  • Reviewed: 23 April 2018

    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Late check out

    La cama

    Stayed in March 2018

  • Reviewed: 11 April 2018

    • Leisure trip
    • Couple
    • Twin Room for 1-2 people
    • Stayed 1 night
    • Submitted via mobile

    Room was too hot, reception told us the ac was not working.Wonder if this happens often in low season? This is why I won't be back.

    Stayed in April 2018

  • Reviewed: 18 March 2018

    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing to dislike.

    Friendly staff, good location, underground parking, pet friendly, close to the mall.

    Stayed in March 2018

  • Reviewed: 22 February 2018

    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room needs updating, worn towels, old hairdryer.

    Extra large bed

    Stayed in February 2018

  • Reviewed: 1 February 2018

    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was excellent

    It was perfect from the reception to the room.

    Stayed in February 2018

  • Reviewed: 25 September 2017

    • Leisure trip
    • Couple
    • Twin Room for 1-2 people
    • Stayed 1 night

    Very poor breakfast for the price charged !!

    Stayed in September 2017

  • Reviewed: 3 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was in an area where there were very few restaurants and bars

    Hotel was very clean with good size rooms and the staff were very helpful

    Stayed in August 2017

  • Reviewed: 18 February 2017

    • Family with young children
    • Twin Room for 1-2 people
    • Stayed 1 night

    No proper restaurant only a cafe/bar. Had to go out to get a decent meal.

    The proximity to the hospital and Centro Commercial is very good.

    Stayed in February 2017

  • Reviewed: 31 January 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly staff infact we needed to leave very early in the morning they gave us coffee for take away. Good breakfast too.

    Stayed in January 2017

  • Reviewed: 22 January 2017

    • Leisure trip
    • Couple
    • Twin Room for 1-2 people
    • Stayed 1 night

    It is too far from the centre if you want to reach it by foot.

    Everything, except the position compared with the centre.

    Stayed in January 2017

  • Reviewed: 12 January 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Paying for car park. restaurant menu poor not enough variation.

    Very clean, staff lovely and helpful.

    Stayed in January 2017

  • Reviewed: 25 November 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    Very difficult to get a receipt for the stay

    Easy on street parking - very near the main shopping mall and hospital

    Stayed in October 2016

  • Reviewed: 12 October 2016

    • With a pet
    • Business trip
    • Solo traveller
    • Twin Room for 1-2 people
    • Stayed 1 night

    No problem to bring a dog. Good place for the purpose.

    Stayed in September 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The bed was very comfortable.

    Stayed in September 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Quite a distance from beach and town centre. We used taxis.

    Very clean and comfortable. Staff very polite and helpful.

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • With a pet
    • Leisure trip
    • Couple
    • Twin Room for 1-2 people
    • Stayed 1 night
    • Submitted via mobile

    No facilities for food or drink at the weekend on site

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 May 2016

    • Leisure trip
    • Couple

    The bed was super comfortable and unlike other hotels we've stayed in there was no noise from adjoining rooms or plumbing. We were also upgraded free if charge. If you don't want to have the buffet breakfast you can have coffee, toast, croissants etc in the bar.

  • Reviewed: 27 April 2016

    • Leisure trip
    • Couple

    It was an overnight stay arriving late and leaving early but the staff was efficient friendly and professional. The room was fine and the bed was extra comfortable. Staff gave us a good recommendation for a late bar meal in Al Punto three minutes walk away, we enjoyed the food and the ambiance. Breakfast pricey but good.

  • Reviewed: 22 March 2016

    • Leisure trip
    • Solo traveller

    At reception, if the telephone rang, some of the staff would answer the call instead of concentrating on the face to face customer. One of the staff was exceptional in dealing with the customer first. A little noisy in the 'quiet' rooms, maybe triple glazing would help, this is due to the volume of traffic.

    Beds were very comfy. Rooms were clean. Some of the staff were exceptional. Very close to the largel Alcampo shopping centre, a bonus.

  • Reviewed: 7 March 2016

    • Leisure trip
    • Couple

    Over-priced; over-heated room on an extremely noisy thoroughfare. Impossible to have an open window with all the traffic noise. The hotel is very far from the downtown core. The only thing convenient to the hotel is the soccer field.

    The staff were very pleasant.

  • Reviewed: 16 February 2016

    • Couple

    The restaurant was not open on Sunday, Valentine's Day.even though a girl was working in the kitchen. I waited for 45 minutes for someone to come to the bar to serve drinks. People were even going behind the bar and helping themselves! Then the waitress/barmaid came out of the kitchen with the girl who was in the kitchen. Very bad service. Strongly recommend the hotel but for room only. Make other arrangements to eat and drink.

    The room was very clean and comfortable. Very close to the Commercial shopping centre.

  • Reviewed: 16 February 2016

    • Leisure trip
    • Couple

    The location was quite a way out of the city centre. Breakfast was not great value for money - and when we arrived most of the food was gone from the buffet, so had to ask. Takes longer and limits choice. Also, in a city so full of great eateries...... !!

    Hotel was clean, fresh looking, easy to find and had good parking and free wifi that actually worked :)

  • Reviewed: 4 February 2016

    • Leisure trip
    • Group

    Aircon didn't work in the room The bed could have been bigger There appears to be a shortage of staff certainly between reception and the bar The sights and restaurants were a long way from the hotel requiring a taxi all the time

    The room was good

  • Reviewed: 17 May 2015

    • Business trip
    • Couple

    Not in the old town, but only 5€ in a taxi.

    Good location for access for those with car touring in the area. Parking was under the hotel and access by elevator, so convenient for those with lots of luggage Friendly, roomy, modern

  • Reviewed: 11 May 2015

    • Solo traveller

    Walls are very thin, had to listen to the neighbours television from 12am to 3am. The fridge wasn't working and looked dirty. the sofabed wasn't put away correctly, which meant sitting on the sofa was very uncomfortable. Although they did provide toothbrush/razor set there was no hair conditioner, the shampoo was the same as the shower gel!

    Bathroom was clean, bed was ok.

  • Reviewed: 20 April 2015

    • Leisure trip
    • Couple

    Nothing really, except that it is a bit of a distance from the airport, but Sat Nav, sorted that for us, as we hired a car.

    Staff excellent, lovely clean hotel annd proved to be a great start to holiday.

  • Reviewed: 16 April 2015

    • Leisure trip
    • Couple

    Good hotel- clean, comfortable room. Modern and business-like. Underground parking and relatively easy to find (look out for the large hotel on the corner). Not much around the area, but an amazing Italian restaurant (La Bocca) just a few steps away. About 10 minutes drive into Almeria for visiting the alcazaba. Ideal for a 1-night stop on a road trip around Andalucia.

  • Reviewed: 10 February 2015

    • Leisure trip
    • Group

    It would be great to have a pair of glasses in the room if a complimentary drink is given.

    The room was large and there was a small sofa with a coffee table. Every day we were given a complimentary drink.

  • Reviewed: 16 January 2015

    • Leisure trip
    • Couple

    Location is not perfect, walking to the old town takes quite some time. Breakfast is ok, but still below everage.

    Most parts of the hotel are good, just like 4stars hotels, nothing special.

  • Reviewed: 25 April 2016

    • Leisure trip
    • Solo traveller

    The only thing,it's difficult to see from the street

    Wonderful

  • Reviewed: 25 April 2016

    • Leisure trip
    • Couple

    A long walk to most of the sites. Could not locate any restaruants close to the hotel.

  • Reviewed: 20 March 2016

    • Solo traveller

    The bar and restaurant was shut Friday,saturday and Sunday nights.I do not call that four star

    Staff very pleasant

  • Reviewed: 2 October 2015

    • Leisure trip
    • Couple

    Noise from the road.

    Very pleasant hotel. The staff was very helpful, the room given was big and comfortable.

  • Reviewed: 21 August 2015

    • Leisure trip
    • Group

    Not having breakfast included in price

    Comfort of room Adequate mirrors Ease of check in Regular toiletries and towels

  • Reviewed: 9 August 2015

    • Leisure trip
    • Couple

    lack of evening meal at restaurant.

    Room was modern and comfortable. Not too noisy and on site underground secure carpark kept the car cool too.

  • Reviewed: 23 July 2015

    • Leisure trip
    • Family with older children

    Warmly welcomed by staff, rooms comfortable and bathrooms exceptionally clean. Great breakfast. Very pleasant one night stay.

  • Reviewed: 15 July 2015

    • Leisure trip
    • Couple

    Nothing

    The supermarket and shopping centre across the road. Very good burger king.

  • Reviewed: 14 May 2015

    • Leisure trip
    • Couple

    Once again excellent. Were given a suite which was pure luxury!

  • Reviewed: 11 May 2015

    • Leisure trip
    • Group

    almost everything

  • Reviewed: 5 May 2015

    • Leisure trip
    • Couple

    The staff

  • Reviewed: 24 February 2015

    • Business trip
    • Solo traveller

    Bed was rickety. Non-smoking room smelled of smoke. Fridge not clean.

    Excellent shower and TV

  • Reviewed: 10 January 2015

    • Leisure trip
    • Couple

    all was okay !

    Friendly, helpful staff. Our dog was also welcome.

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 59

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