Reviews of Ibis Budget Bilbao City
Calle Zankoeta 9, 48013 Bilbao, Spain

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Reviewed: September 24, 2025 · Stayed in September 2025
Verified reviewGreat property. Did what was needed.
As expected for ibis budget
Reviewed: September 22, 2025 · Stayed in August 2025
Verified reviewPerfect location as I had an early bus to catch to Burgos the next day. Bus station was a 10 minute walk from the hotel. Staff were very helpful and nice. Room was perfect and very comfortable.
N/A
Reviewed: September 22, 2025 · Stayed in September 2025
Verified reviewReviewed: September 21, 2025 · Stayed in September 2025
Verified reviewReviewed: September 20, 2025 · Stayed in September 2025
Verified reviewReviewed: September 20, 2025 · Stayed in September 2025
Verified reviewReviewed: September 19, 2025 · Stayed in September 2025
Verified reviewClean and well located
It was all ok
Reviewed: September 18, 2025 · Stayed in September 2025
Verified reviewNice clean room and comfortable bed. A quiet professional hotel in a good location. Close to the Intermodal bus terminal.
Reviewed: September 18, 2025 · Stayed in September 2025
Verified reviewLocation was middle of Bilbao and we were able to ok park under the Hotel
The breakfast area was not wheelchair friendly at all we had a job even getting into the restaurant
Reviewed: September 18, 2025 · Stayed in September 2025
Verified reviewNice staff
The bathroom door is revolting so it’s not private. Shower door is inside the room so you can only travel with people that you are confortable enough to see you while you shower.
Reviewed: September 17, 2025 · Stayed in September 2025
Verified reviewReviewed: September 17, 2025 · Stayed in September 2025
Verified reviewIt was in a perfect location with all transport on the doorstep, trains, trams, buses and taxis. The staff were all very friendly. It was spotlessly clean and worth the money.
Being a lady the bedroom needed more lighting as applying makeup made it difficult.
Hi Cristopher, Thank you very much for your awesome feedback! We're super glad you loved our location and found everything you needed in your room. It's great to hear you enjoyed your stay with us! Take care and see you next time! -Ibis Budget Bilbao City Team-
Hi Cristopher, Thank you very much for your awesome feedback! We're super glad you loved our location and found everything you needed in your room. It's great to hear you enjoyed your stay with us! Take care and see you next time! -Ib… Show more
Reviewed: September 16, 2025 · Stayed in September 2025
Verified reviewReviewed: September 16, 2025 · Stayed in August 2025
Verified reviewVery clean room and loved the design of the room, with the separate shower/toilet and other zones.
I'm not a fan of that type of double mattress. The top layer is more of a nuisance than a bonus. It's also not a good idea to have only a duvet for the bed. There should be a way of using only the sheets (so I would prefer a combination of sheets+blanket, so I could remove the blanket). Like this the duvet is way too hot, sleeping without it is too cold. So I spent the nights covering and uncovering myself, going from a sweaty hell to a shivering state.
Reviewed: September 16, 2025 · Stayed in September 2025
Verified reviewReviewed: September 15, 2025 · Stayed in September 2025
Verified reviewReviewed: September 15, 2025 · Stayed in September 2025
Verified reviewVery kind young people at reception. Very good breakfast options. Perfect location, close to intermodal station, city centre and docks
It would be nice to have a kettle and hair dryer in the room
Reviewed: September 15, 2025 · Stayed in September 2025
Verified reviewCentral Location
Reviewed: September 15, 2025 · Stayed in September 2025
Verified reviewReviewed: September 15, 2025 · Stayed in August 2025
Verified reviewReviewed: September 15, 2025 · Stayed in September 2025
Verified reviewNA
NA
Reviewed: September 14, 2025 · Stayed in August 2025
Verified reviewReviewed: September 14, 2025 · Stayed in September 2025
Verified reviewReviewed: September 14, 2025 · Stayed in September 2025
Verified reviewFast check-in and good staff.
The room is very tiny. Shower and sink are located directly in the room. A toilet door does not isolate or create privacy.
Dear Ilia, First of all, thank you very much for sharing your experience with us. It helps us understand our guests' needs and improve. Anything that helps improve our service is welcome. Secondly, we would like to apologize because it seems that we didn't reach your expectations in some aspects. There are photos of our rooms on all booking channels because we want guest to be familiar the facilities and the design before coming. Design is a very personal thing, so we understand that some guests may not be used to a minimalist design. Ibis Budget Bilbao City is a functional accommodation designed for short stays, ensuring the essential standards: cleanliness, good sleep, and excellent service. For future stays, we recommend booking a Superior Double Room, which is larger and will likely be more comfortable. We will be delighted to welcome you in a future stay in Bilbao. We hope you enjoyed other aspects of your visit to Bibao! Best regards, -Ibis Budget Bilbao City Team-
Dear Ilia, First of all, thank you very much for sharing your experience with us. It helps us understand our guests' needs and improve. Anything that helps improve our service is welcome. Secondly, we would like to apologize because it … Show more
Reviewed: September 13, 2025 · Stayed in August 2025
Verified review