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Reviews of IFA Altamarena Hotel 4 stars

Avenida del Saladar, 28, 35625 Morro del Jable, Spain

#25 of 42 hotels in Morro del Jable

Guests' Choice

Review score

Based on 89 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.8

  • Location

    9.2

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    7.6

  • Paid WiFi

    3.3

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Showing 1 - 16

  • Reviewed: 18 February 2018

    8.3
    The entertainment was very good as was the food
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    Not enough for the children to do due to there only being one member of staff on the entertainment team

    The entertainment was very good as was the food

    Stayed in February 2018

  • Reviewed: 18 February 2018

    5.0
    Nothing special.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 7 nights
    • Submitted via mobile

    The beds are terrible, and the furniture in the room is poor, you can only sleep in the room the sofabed can not be turned in to a sofa... The buffet restaurant is plain and gets rather boring.

    It is close to the beach.

    Stayed in February 2018

  • Reviewed: 23 May 2017

    9.2
    Beach vacation in Morro del Jable
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    We booked All inclusive but had to pay extra for standard services like Wifi or a safe. When i book such a package, i expect these standard things to be included. The food, especially the breakfast, was extremely good in quality, but the lack in variety makes one a bit reluctant by day 3 or 4. The cocktails at the pool bar were inedible.

    Especially the proximity to the beach is a enormous plus for this hotel. The rooms were clean and well equipped, but the real praises go out for the staff, especially the cleaning and restaurant staff did an amazing job, can't stress this enough

    Stayed in May 2017

  • Reviewed: 15 March 2017

    7.1
    Great for a short break
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights

    The food wasn't of very good quality, however there was a reasonable choice and was cooked well. We were only there for 4 nights, had we had a longer stay the food would not of been adequate - very monotonous ! Check in was very long and drawn out. The receptionist was extremely helpful but she was on her own and as we were a large group it took a long time. They needed more staff as there were other customers waiting also. The staff around the pool bar were not always helpful and could be standoffish when asking for drinks. We paid for the premium all inclusive which meant we were able to have a wider choice of drinks, there was a lot of huffing and eye rolling when asking for cocktails and smoothies as these took time and they were short of staff - not our fault!! The hotel was in a good location and we did have a good short break.

    The rooms and public areas were very clean. Although there were a few problems it was reasonable value for money.

    Stayed in March 2017

  • Reviewed: 29 September 2016

    10
    A fantastic clean comfortable hotel
    • Leisure trip
    • Couple
    • Twin Room (3 Adults)
    • Stayed 9 nights
    • Submitted via mobile

    Having to leave :-(

    A clean bright, freindly hotel with fantastic staff, fantastic food and fantastic value for money. Ok it is in a predominantly German area which was not a problem as we met some fantastic people who were great fun. The gardens in the hotel are beautiful. The animation team were great however very under funded (this was easy to see) and struggled a bit but continued with a very friendly smile and did a great job. We had an issue with the aircon which was repaired very quickly, in my view thats how you can tell the staff are efficient, not when all is going well but when issues need addressing effectively. Well done team. Great holiday for us, thank you! Did i mention the great food? ;-)

    Stayed in September 2016

  • Reviewed: 28 February 2018

    7.1
    Food, passable but if you wanted the”good stuff” it was extra. The rooms need sound proofing
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The noise

    The room 146 suffered from a lot of outside noise

    Stayed in February 2018

  • Reviewed: 10 January 2018

    8.3
    All good very enjoyable
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No other English speaking guests

    All good very enjoyable

    Stayed in December 2017

  • Reviewed: 31 August 2017

    8.8
    great location close to the beach
    • Leisure trip
    • Family with young children
    • Twin Room with View (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    great location close to the beach

    Stayed in August 2017

  • Reviewed: 23 January 2017

    10
    Clean, location, friendly and helpful staff, great food,...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Clean, location, friendly and helpful staff, great food, very nice garden, heated pool

    Stayed in January 2017

  • Reviewed: 21 December 2016

    8.8
    Totally recommend!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    The bed, was not the best.

    Lovely sandy beach, perfect location. Awesome (sea)food. Best staff ever!

    Stayed in December 2016

  • Reviewed: 27 September 2016

    10
    Lovely holiday
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    No free wi-fi

    Friendly and nice staff. Clean. Close to the beach. Variety of food

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 March 2016

    8.8
    Perfect location virtually on the beach and across the road...
    • Leisure trip
    • Couple

    Only one bar open in the evening with entertainment that varied from mediocre to OK.

    Perfect location virtually on the beach and across the road from shops, supermarket and restaurants. Very friendly and efficient staff in well-maintained grounds. Restaurant always had a good choice and was spotlessly clean. More than enough sunbeds for everyone.

  • Reviewed: 22 February 2016

    9.2
    The staff are very friendly and they help you with...
    • Leisure trip
    • Family with young children

    Wifi and pool towels are not included and you have to pay for them. The hotel does not have gym (booking webpage said yes). The all included is poor.

    The staff are very friendly and they help you with everything. The location. Good buffet.

  • Reviewed: 29 December 2015

    7.5
    The food and quality Of drinks was excellent and the outside...
    • Leisure trip
    • Couple

    The rooms at the back looked onto foliage which was next to the road. The room got no direct sun at all during the day due to its position which made it quite dark. We had a standard twin room but Didn't realise it would be in the "dark side" Also the dining area is inside totally so quite stuffy if you weren't sat next to a window that opened

    The food and quality Of drinks was excellent and the outside bar area being able to sit outside in the evening

  • Reviewed: 2 November 2015

    8.3
    been to this hotel about 7 times now, on our own or with...
    • Leisure trip
    • Couple

    looks a little tired in places. but this did not spoil our stay.

    been to this hotel about 7 times now, on our own or with family, (children, grandchildren) Great central location, close to the beach. Short walk in to Morro, close to other bars, restaurants and shops

  • Reviewed: 27 July 2015

    9.6
    Perfect location, spotless clean, very well equiped and...
    • Leisure trip
    • Couple

    Perfect location, spotless clean, very well equiped and maintained. Great food. Totally recommend!

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 16

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