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Reviews of Hotel Jardín de Aranjuez 3 stars

Avenida Principe, 26, 28300 Aranjuez, Spain

#6 of 10 hotels in Aranjuez

Guests' Choice

Review score

Based on 1111 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.7

  • Location

    9

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    8

  • Free WiFi

    8.3

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Showing 1 - 70

  • Reviewed: 23 August 2018

    8.8
    Difficult stay
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room door too small. His wheelchair couldn't go through. Very low toilet. No shower but a tub with a board. Putting bars on the walls does not make a room fit for handicapped people. Breakfast room upstairs without an elevator. Disappointing. For a regular person, this hotel is really great.

    The cleanliness. The amability of the personnel

    Stayed in August 2018

  • Reviewed: 16 July 2018

    7.5
    Small and pleasant hotel.
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Did not have any issues with anything, if you are staying on a Monday the bar and restaurant is closed.

    Well located hotel with pleasant staff. Near to the centre of the city and tourist attractions.

    Stayed in July 2018

  • Reviewed: 3 July 2018

    8.3
    A great little hotel in a brilliant location with very easy parking and very nice staff
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, our stay was perfect

    A very nice hotel in an excellent location for exploring this lovely town on foot. Comfortable with friendly helpful staff

    Stayed in July 2018

  • Reviewed: 26 June 2018

    6.7
    Nice break, but tiring
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough information available about the opening hours of palaces, casa’s, museums etc. we walked almost four miles to see the casa Laborador only to be told we had to wait around three hours for an English guided tour. You are not allowed to walk around on your own. We decide to head back to town and thought we could get a ride on the little ‘noddy’ train which went back at fourth to the casa, we were not allowed to get on it as we didn’t have a ticket. Tickets had to be purchased at the palace of Aranjuez which was where we had started out four miles back.... no one told us that we had to do this, so we had to walk back in 34 degrees of heat, very exhausting.

    Hotel was clean and comfortable, room was adequate but not to our taste, staff were welcoming, buffet breakfast was sufficient. Location to the parks etc was convenient, and plenty of places to eat as long as you are prepared to walk.

    Stayed in June 2018

  • Reviewed: 22 June 2018

    9.6
    Excellent stopover en route to Santander or the South Coast.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing ,for an over night stopover.

    Excellent stopover en route to Santander or the South Coast.Very friendly staff, clean and comfy .Great location and price, not to mention the coffee at breakfast.Will stay again.

    Stayed in June 2018

  • Reviewed: 17 June 2018

    7.5
    I would stay again.
    • Leisure trip
    • Couple
    • Twin Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    Would have liked to be able to make a cup of coffee in the room. It was a little noisy but we were at the front.

    In town, hotel has a lot of character and friendly staff. Great bar also.

    Stayed in June 2018

  • Reviewed: 31 May 2018

    9.2
    Excellent location for overnight stop with on street parking.
    • Leisure trip
    • Couple
    • Family Suite (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Excellent location for overnight stop with on street parking. Good fresh selection for continental breakfast and freshly ground coffee.....always a plus. I had requested gluten free option and whilst there was no cereal they did have bread and soya milk. Guests of the hotel qualify for a 10% discount at the nearby La Rana Verde which we weren't told about until we arrived back in the hotel after having dinner.

    Stayed in May 2018

  • Reviewed: 17 May 2018

    7.5
    Friendly staff and tasty food and good value for money.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The difficulty in locating the hotel despite using sat nav. This was due partly to the one way system in Aranjuez.

    All the staff were extremely friendly and helpful. I would recommend the homemade food in the bar/restaurant.

    Stayed in May 2018

  • Reviewed: 13 May 2018

    8.3
    Good, quiet location and friendly staff.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Could smell cigeratte smoke often in corridor on our floor near lifts (away from our room).

    Helpful and friendly staff. Good size bedroom looking onto street. Quiet. Breakfast included and was excellent selection of yoghurt, cereals, continental, breads, pastries, fruit, etc. Would definitely return.

    Stayed in April 2018

  • Reviewed: 29 April 2018

    9.2
    Owner extremely helpful
    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Owner extremely helpful Staff all friendly and nothing was too much trouble - in restaurant, reception and bar Excellent location near many restaurants bars and tourist sites

    Stayed in April 2018

  • Reviewed: 12 March 2018

    6.7
    It was all right but nothing else
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night

    I could not switch off the heating or adjust the temperature so I was difficult to sleep. Also I could hear what was happening in the other rooms.

    Good Location but rooms a bit small. Breakfast was all right.

    Stayed in March 2018

  • Reviewed: 31 December 2017

    9.2
    Very pleasant, quality of staff and excellent breq
    • Leisure trip
    • Family with young children
    • Family Suite (2 Adults + 2 Children)
    • Stayed 1 night

    The sofa bed of the family room could have been of better quality, however the size of the rooms were quite good,

    Staff at reception were very good providing information of the area. Staff attending the breakfast area were super efficient and attentive. Excellent breakfast and value for money.

    Stayed in December 2017

  • Reviewed: 21 October 2017

    8.3
    A pleasant overnight stop in a nice hotel.
    • Leisure trip
    • Couple
    • Twin Room with Extra Bed
    • Stayed 1 night

    Everything fine.

    Convenient position in the town. Clean good sized room on 4th floor with elevator. Bar/cafeteria belonging to hotel for a quick simple meal. Nice breakfast. Decoration a little old fashioned but that's just taste!

    Stayed in October 2017

  • Reviewed: 4 September 2017

    9.2
    Well located and quiet
    • Leisure trip
    • Couple
    • Family Suite (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    No bar but as there are so many around the hotel not a big deal

    Well located yet very quiet room. Staff were very friendly especially the lovely receptionist.

    Stayed in September 2017

  • Reviewed: 10 August 2017

    10
    Great self-catering accommodation
    • Family with young children
    • Twin Room
    • Stayed 7 nights

    Very reasonably priced, clean self catering accommodation with plenty of space. Hosts were very friendly. Situated close to decent restaurants and historical part of town

    Stayed in August 2017

  • Reviewed: 9 July 2017

    7.1
    Economic, plain and easy
    • Group
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    Air con in my room was ineffective. Hotel is basic and doesn't have a bar or anywhere to get a coffee or a drink.

    Great location within walking distance of town, the gardens and the palace. Quiet rooms (apart from neighbouring room arriving back at 4.30am) and easy to park right outside . Good choice of breakfast buffet.

    Stayed in July 2017

  • Reviewed: 18 May 2017

    8.8
    Hotel in a good location in a lovely city.
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Their cafeteria closed at 14-00 each day. The plants at the main entrance were poor and unwelcoming.

    Very good continental breakfast with lots of choices. The staff were very pleasant and helpful.

    Stayed in May 2017

  • Reviewed: 13 March 2017

    7.5
    Nice and good stay
    • Business trip
    • Group
    • Small Single Room
    • Stayed 1 night

    In the city center. Quiet, comfortable and clean. Breakfast is very tasty, complete, and good customer care. Even if the room was a the little one (we chose it), it was very comfortable.

    Stayed in March 2017

  • Reviewed: 15 December 2016

    8.8
    A nice hotel in beautiful Aranjuez.
    • Leisure trip
    • Couple
    • Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The hotel's large well equipped room and bathroom. The excellent breakfast. 5 minutes from the fantastic gardens & beautiful royal palace and city center.

    Stayed in November 2016

  • Reviewed: 15 November 2016

    9.2
    Location to the palace was excellent.
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 1 night

    Location to the palace was excellent. Hotel was clean staff were helpful and friendly. Food in the bar / restaurant was good and portions were large.

    Stayed in October 2016

  • Reviewed: 25 August 2018

    8.8
    No sleepers.
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No sleepers.

    Stayed in August 2018

  • Reviewed: 25 August 2018

    10
    Just what we ordered
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything. We parked right outside. Nice and safe.

    Stayed in August 2018

  • Reviewed: 25 August 2018

    10
    Room and beds very comfortable, hotel very close to the main...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Nothing

    Room and beds very comfortable, hotel very close to the main attraction of Aranjuez, the Royal Palace and Gardens

    Stayed in August 2018

  • Reviewed: 25 July 2018

    8.3
    Very friendly,helpful staff,hotel in ideal location for Royal Palaces etc
    • Leisure trip
    • Solo traveller
    • Economy Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly,helpful staff.

    Stayed in July 2018

  • Reviewed: 17 June 2018

    5.8
    Adequate for one night stay
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location no parking facilities

    Stayed in May 2018

  • Reviewed: 23 May 2018

    10
    Our 4th stay in recent years en route to Santander, great location, the hotel is great!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, facilities excellent

    Stayed in May 2018

  • Reviewed: 15 May 2018

    8.8
    Nice clean place to stay.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night

    Was a little noisy at night.

    Nice clean place to stay.

    Stayed in April 2018

  • Reviewed: 14 May 2018

    4.2
    Ok for one night. Glad I did not have to stay longer
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel decor The small bed room The poor standard of comfort

    The location

    Stayed in May 2018

  • Reviewed: 28 March 2018

    9.6
    Perfect stopover on way North.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parked on the street outside. Easy to get to.

    Stayed in March 2018

  • Reviewed: 17 March 2018

    8.8
    Provided just what we needed including great parking facility.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No criticisms.

    Location and value.

    Stayed in March 2018

  • Reviewed: 5 March 2018

    7.9
    Great stay, excellent facilities
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Fantastic breakfast, lots of choice

    Stayed in March 2018

  • Reviewed: 27 February 2018

    8.3
    Emergency lights had green indicator leds, disrupting the...
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night

    Emergency lights had green indicator leds, disrupting the room darkness at night.

    Stayed in February 2018

  • Reviewed: 22 February 2018

    10
    Excellent
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in February 2018

  • Reviewed: 22 November 2017

    7.9
    Large room
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    No plugs in room!!!

    Large room Good bed

    Stayed in November 2017

  • Reviewed: 9 October 2017

    10
    An hotel experience to be repeated when we return to Aranjuez
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 7 nights

    Nothing could have been better.

    The hotel was in every respect superb with high standards throughout.

    Stayed in September 2017

  • Reviewed: 23 July 2017

    9.2
    Wide choice at breakfast.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night

    Wide choice at breakfast. Aranjuez is a lovely place to visit, wish we had stayed longer, but we will return.

    Stayed in July 2017

  • Reviewed: 21 June 2017

    4.6
    PROPERTY REQUIRED UPDATING IT WAS VERY BASIC WITH ONLY...
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    PROPERTY REQUIRED UPDATING IT WAS VERY BASIC WITH ONLY STREET PARKING

    Stayed in June 2017

  • Reviewed: 17 June 2017

    9.2
    Close to palace.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the coffee was served in a jug and went cold very quickly

    We liked the location and helpful staff.

    Stayed in June 2017

  • Reviewed: 30 May 2017

    10
    Superb hotel in an even better location.
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Great free breakfast buffet.

    Stayed in May 2017

  • Reviewed: 18 May 2017

    9.2
    Value for money and great little hotel.
    • Couple
    • Economy Twin Room
    • Stayed 1 night

    Nothing

    Good location, we found a parking place right outside. Nice safe place.

    Stayed in May 2017

  • Reviewed: 19 April 2017

    7.5
    Only for a short stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Poor breakfast. No kettle in the room.

    Very basic hotel for a short stay in walking distance from the Royal Palace.

    Stayed in March 2017

  • Reviewed: 16 April 2017

    9.6
    Choice and we'll prepared
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Choice and we'll prepared

    Stayed in April 2017

  • Reviewed: 23 March 2017

    8.8
    good place to visit Palace
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night

    it was good place for one night stay

    great location, easy to park car on the street, waking distance to Aranjuez Palace , good breakfast

    Stayed in March 2017

  • Reviewed: 20 March 2017

    10
    Very nice comfortable clean and very pleasant staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice comfortable clean and very pleasant staff

    Stayed in March 2017

  • Reviewed: 8 March 2017

    8.3
    nice for a short stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Nice bath jacuzzi, Good breakfast

    Stayed in March 2017

  • Reviewed: 27 October 2016

    6.7
    Pleasant stay
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Small shower cabin.

    Scented room. Good breakfast menu. Nice Halloween decoration.

    Stayed in October 2016

  • Reviewed: 4 October 2016

    9.6
    Great location and it gets all the basics right for exellent value
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Beakfast a bit limited

    Excellent AC, Super shower and quiet!

    Stayed in October 2016

  • Reviewed: 1 October 2016

    7.9
    Ideal place for a short layover
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom and the tired decor in the rooms

    Good location

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 April 2016

    9.2
    Location, overnight stop en route to Almeria.
    • Leisure trip
    • Couple

    Bit disappointing that Restaurant was closed and Jazz is only during summer season.

    Location, overnight stop en route to Almeria. In centre of a very interesting historical town everything within walking distance.

  • Reviewed: 12 September 2015

    9.2
    A perfect location for exploring the region, and visiting...
    • Leisure trip
    • Couple

    None

    A perfect location for exploring the region, and visiting Madrid. The staff were very helpful and friendly, the room clean and comfortable. We enjoyed eating outside at the restaurant with fabulous live music provided on some evenings.

  • Reviewed: 5 August 2015

    10
    Good location, lovely to sit out late having dinner with...
    • Leisure trip
    • Couple

    Good location, lovely to sit out late having dinner with band playing. Guests are offered very reasonable 3 course dinner, we liked the gazpacho! Room was excellent, very spacious and clean. Breakfast was also excellent, lots of choice, very good. Can't fault this hotel.

  • Reviewed: 24 July 2015

    10
    Fabulous fabulous hotel!
    • Leisure trip
    • Couple

    Fabulous fabulous hotel! Enormous room with double doors to balcony. Very clean, comfortable, luxurious really. The breakfast was brilliant - so much variety of food & drinks on offer. Really fabulous stay!

  • Reviewed: 17 May 2015

    10
    Good air con , large comfortable room .
    • Leisure trip
    • Couple

    Nothing

    Good air con , large comfortable room . safe and fridge in room. Plentiful continental breakfast .good daily menu. Plenty of street parking. Good location for walking to the palace and gardens . would use this hotel again.reception staff very friendly and speaks good english

  • Reviewed: 15 April 2015

    10
    The front of house staff were absolutely brilliant and in...
    • Leisure trip
    • Group

    The front of house staff were absolutely brilliant and in perfect English helped us to find nearby places to eat...even before the customary 21.30 dinner time, and many other places we wanted to explore. The buffet breakfast was excellent, and they even sourced no salt bread and cheese for one of us, and gluten free bread for another. Thumbs up to them all!,

  • Reviewed: 5 January 2015

    10
    Very central location to visit the palace and gardens, very...
    • Leisure trip
    • Couple

    Nothing

    Very central location to visit the palace and gardens, very pretty and friendly place, parking in the streets close to the hotel is no problem, very good breakfast offered if you need that

  • Reviewed: 23 May 2016

    6.3
    Easy parking on street outside
    • Leisure trip
    • Couple

    Reception was closed until 5pm. Restaurant was closed permanently despite being shown was a feature.

    Easy parking on street outside

  • Reviewed: 19 May 2016

    10
    Very friendly, good locaties, safe place bicycle, good staf,...
    • Leisure trip
    • Solo traveller

    Norhing

    Very friendly, good locaties, safe place bicycle, good staf, wifi

  • Reviewed: 28 April 2016

    7.9
    Ideally placed for a visit to Aranjuez which is an...
    • Leisure trip
    • Solo traveller

    I can not think of any improvement.

    Ideally placed for a visit to Aranjuez which is an exceptional town with great royal palace and lovely gardens.

  • Reviewed: 23 April 2016

    9.6
    breakfast abundant and tasteful
    • Leisure trip
    • Group

    e'thing just fine

    breakfast abundant and tasteful

  • Reviewed: 18 August 2015

    7.9
    Great location in front of the royal gardens and the royal...
    • Leisure trip
    • Family with older children

    Bad check in. Slow though it was 1 am and was announced

    Great location in front of the royal gardens and the royal palace. very efficient check out

  • Reviewed: 3 August 2015

    9.2
    Great location.
    • Leisure trip
    • Family with older children

    Great location. Within walking distance to every interesting place in the city. Staff really nice.

  • Reviewed: 23 July 2015

    9.6
    Very convenient for visiting the Royal Palace and other...
    • Leisure trip
    • Couple

    Very convenient for visiting the Royal Palace and other points of interest.

  • Reviewed: 20 July 2015

    8.8
    The staff
    • Leisure trip
    • Group

    The staff

  • Reviewed: 7 July 2015

    10
    location
    • Leisure trip
    • Couple

    beds

    location

  • Reviewed: 20 June 2015

    10
    Spotless accommodation
    • Leisure trip
    • Solo traveller

    Spotless accommodation

  • Reviewed: 7 June 2015

    7.5
    We like aranjuez and the staff were very obliging and helpful
    • Leisure trip
    • Couple

    The web page could give better directions, sat nav doesn't, always understand !

    We like aranjuez and the staff were very obliging and helpful

  • Reviewed: 24 May 2015

    9.6
    General ambience,the facilities
    • Leisure trip
    • Couple

    After a long drive difficult to find,also when leaving no signs for Albecete

    General ambience,the facilities

  • Reviewed: 3 April 2015

    7.9
    walking distance from main attraction and ALSA bus stop.
    • Leisure trip
    • Solo traveller

    walking distance from main attraction and ALSA bus stop. Close to restaurants and shopping area.

  • Reviewed: 27 January 2015

    7.5
    Staff very helpful, the room adequate size, the cleanliness...
    • Leisure trip
    • Couple

    Nothing

    Staff very helpful, the room adequate size, the cleanliness of the hotel. Breakfast reasonable.

  • Reviewed: 11 January 2015

    8.3
    Friendly welcome.
    • Leisure trip
    • Couple

    Friendly welcome. Comfortable room. Ease of free street parking outside.

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