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Reviews of Jardin Las Hayas

Carretera Las Hayas, 38869 Valle Gran Rey, Spain

#97 of 152 hotels in Valle Gran Rey

Guests' Choice

Review score

Based on 56 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.7

  • Location

    8.2

  • Facilities

    7.5

  • Staff

    7.8

  • Value for money

    7.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 10 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Leaking sink

    Stayed in January 2024

  • Reviewed: 6 January 2024

    8.0
    Disconnected and relaxing
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing comes to mind

    I liked the quiet location, beautiful views and easy access to many different trails.

    Stayed in January 2024

  • Reviewed: 23 June 2023

    9.0
    Had a great weekend at La Gomera
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Very nice and helpful staff and a comfortable room.

    Stayed in June 2023

  • Reviewed: 4 May 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A/C in one of the rooms didn't work properly and the air smelled like in a cellar, moist and musty. Mattresses were very soft. I was not informed before our arrival that breakfast would not be available the next day (02. May) and with an exception could be ordered to our room. The breakfast was too little and eggs and coffee cold.

    Location was very nice and quiet with a beautiful view.

    Stayed in May 2023

  • Reviewed: 2 April 2023

    8.0
    Really lovely
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Short opening hours for dinner in the evening meant we went to the other restaurant in the village

    rural beautiful setting

    Stayed in March 2023

  • Reviewed: 1 April 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Clean comfortable rooms. It was a bit chilly in March, but the aircon unit heats to room so was very comfortable. Staff are very friendly. The restaurant is vegetarian and serves very good food.

    Stayed in March 2023

  • Reviewed: 11 February 2023

    7.0
    we enjoyed our stay and restaurant staff were great. the first night we were shown to or room by a slightly grumpy man
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    we arrived to a closed restaurant after a long day traveling and would have liked to have warning no welcome pack

    location. comfortable room. lovely breakfast with friendly staff

    Stayed in February 2023

  • Reviewed: 7 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    no walling up our terrace while we were there, notice of restaurant hours - it was closed all day after we arrived

    Stayed in January 2023

  • Reviewed: 20 January 2023

    9.0
    great accommodation for mountain walks
    • Leisure trip
    • Solo traveller
    • Standard Cottage (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Dark feel inside Limited wethings to do in the evening Property a fair distance from reception Breakfast basic Staff have Limited English ( but I’m not in England!)

    Large property with separate kitchen and small terrace is great for self catering but I came by bus and don’t see a shop in the hamlet so I won’t be using the facilities but they seem adequate The bedroom is large and an extension block near the tv makes up for the lack of plugs around the rooms . One by the bed would have been useful. Heater and air com made the room warm despite the winter mountain temperature outside Quiet peaceful location even the dogs are quiet It’s situated on one of the walk routes and several great hikes are around the area so a great base for walkers They let me check in early even though I just needed a place to keep my luggage so I could go off walking . Good WiFi signal

    Stayed in January 2023

  • Reviewed: 6 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very litle shower not great..

    The food the location staff were great

    Stayed in January 2023

  • Reviewed: 20 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Room was dark and slightly damp. Nothing terrible and fine to use as a base for hiking

    Excellent location on the edge of the National park. Several good walks direct from the property. 1 minute walk to two local restaurants. Good, cheap local food.

    Stayed in November 2022

  • Reviewed: 20 November 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Cottage (2 Adults)
    • Stayed 2 nights

    The reception I got at arrival where far from what they say in the confirmationmail and not what I expected. Very unfriendly male person who came out to the parking place and wondered what I wanted. Had to park in the street as their parking was closed by a chain The photos are general and don't correspond to the room or apartment you chose . I got a 2 story apt. with kitchen and bathroom downstairs which i didn't expect. Mentioned that to the guy and he just laughed. I was told that the house was 200 m from the reception, in reality 650m, half of the way with no street lights whatsoever. Nice pictures when you book but they definitely don't correspond to reality. Had dinner at the neigbouring restaurant due to what I have written. Not value for the money for 1 person

    the view from the balcony

    Stayed in November 2022

  • Reviewed: 14 February 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Cottage (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Nice atmosphere, quiet room in the mountains

    Stayed in February 2022

  • Reviewed: 18 January 2022

    8.0
    Nice place and area. Dont expect much from the staff
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    As I came with the bus I couldn't time my coming as I pleased. So I arrived around 12.00 . It was cold outside and only because I made a miserable face I was allowed to wait an hour in the resturant. I sent a whatsapp message about my time of coming,as I was advised by the mail, but I dont think they even read it or understood it. Even thaugh I was asking for a first floor room I got the highest one. It took the owner 2 minutes to understand that maybe he should help me with my luggage. The person I was in touch with ( the owner?) during my stay was very unpleasant and not welcoming. Also he didnt know English. And wouldn't make an effort to help.

    It is located in a beautiful area. The food at the resturant is good.

    Stayed in January 2022

  • Reviewed: 12 January 2022

    8.0
    lovely natural environment, in a secluded area. good walks available.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    very authentic and clean. plenty of room for two

    Stayed in January 2022

  • Reviewed: 26 November 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The location is lovely but you definitely need a car. Place is clean and nice.

    Stayed in November 2021

  • Reviewed: 7 July 2021

    9.0
    Best vegetarian food
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    For most of the day there was no shade on the terraces. It was a little difficult to sit outside without getting sun burnt.

    The staff were super friendly, the room and location were beautiful, but the best thing by far was the all vegetarian restaurant. The best food on our entire trip. Every single dish was delicious and the prices were more than fair.

    Stayed in July 2021

  • Reviewed: 11 March 2024

    5.0
    Good location for walking, facilities definitely need improvement
    • Leisure trip
    • Couple
    • Standard Cottage (2 Adults)
    • Stayed 4 nights

    Shower badly designed - when shower head hung up, is at fixed angle and showers the curtain instead of the body. Shouldn't have been difficult to fix an adjustable angle support bracket, which all other showers we have ever used, have as normal. Poor shower curtain, clings to body and results in flooded floor. Extraordinary that neither an electric kettle, nor a toaster, were provided - we had to boil water in a pan on the electric hob, very wastefully of electricity which the owner pays, a bad lapse both for owner and hirer. Don't understand either why no electric toaster, not expensive and standard in most such holiday lets, is provided. Also no corkscrew - small point but important when guests bring back a bottle of wine!

    Location - great view. Good electric heater, definitely needed at this altitude and this time of year. Bed comfortable. Liked the resident cat on log outside!

    Stayed in March 2024

  • Reviewed: 7 March 2024

    5.0
    Great to visit La Gomera and appreciate the island and th countryside but the accom. was inferior.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The room was very small and the arrangement such that rhe room is basically a corridor around the bed. The large closet was busy with insects so we did not use it, so our luggage basically filled the room. The pivate patio was litterally a cave 60 cm wide. The info on the website showed a bugalow but not a room in a house with shared facilities.

    Check in, common patio, surrounding landscape, restaurant, meeting Efemia,

    Stayed in January 2024

  • Reviewed: 2 February 2024

    5.0
    Jardin Las Hayas
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    As toilet paper cannot be put down the wc but in a bin, you would expect it to be emptied every day. After 2 days flies were in the bathroom so we asked if the bin could be emptied along with the waste paper bin in the room. We were told, they were only emptied on the 4th day. It made us feel dirty. The shower head sprayed everywhere and the bathroom floor got quite wet. The shower floor was also slippery. We were not told that the restaurant was closed on a Tuesday (luckily we had eaten elsewhere) otherwise we would have had to driven somewhere - nothing is quick and easy to get to!

    Car parking available Comfortable bed Quiet and peaceful Local food available but the servings are large - beware!! Close to Laguna Grande

    Stayed in January 2024

  • Reviewed: 26 January 2024

    3.0
    Disappointed by their behavior
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The airco / heating didn’t work at first but eventually they fixed it. This the good part. But the guy working there grabbed me twice for what seemed to be a hug. I am a woman travelling alone and I don’t want people - especially men - that I don’t know to touch my body without consent. I ‘ve had bad experiences in the past as well. And I didn’t feel safe to stay there anymore. I cancelled the two extra nights and informed them why. They proposed a breakfast / lunch but I still had to pay for the two extra nights - while I went away because of their behavior. It shouldn’t be this way - very disappointed. Don’t go there when you are a woman traveling alone

    The hotel situated was in a nice place

    Stayed in January 2024

  • Reviewed: 21 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location and the air conditioners served as a heater which was needed at this altitude in the mountains

    Stayed in January 2024

  • Reviewed: 19 January 2024

    10
    Super friendly hotel and very comfortable
    • Solo traveller
    • One-Bedroom Cottage (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Very nice rooms and very helpful team. Good location for hiking and short drive to the beach.

    Stayed in January 2024

  • Reviewed: 28 April 2023

    10
    Would go again
    • Leisure trip
    • Family with young children
    • One-Bedroom Cottage (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The waitress wasn’t very friendly - seemed the same for nearly every place we visited

    Beautiful room, felt remote despite semi detached, food was really good, view of the countryside, super quiet

    Stayed in April 2023

Showing 1 – 25

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