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Reviews of Ona Jardines Paraisol

Ciudad de Reus, 19 Bajo, 43840 Salou, Spain

#6 of 261 Holiday rentals in Salou

Guests' Choice

Review score

Based on 683 apartment reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.3

  • Paid WiFi

    4.2

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Showing 1 - 46

  • Reviewed: 18 July 2018

    8.8
    Enjoyable stay & would return in the future.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Water slide & waterfall in the pool area were not on at any time as advertised in pictures.

    Very clean & very central without being in the middle of all the noise & tourists.

    Stayed in July 2018

  • Reviewed: 11 July 2018

    4.6
    Okay,not be going back
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 9 nights
    • Submitted via mobile

    Cleaned once in 10 days ,pool has endless rules and a dipstick enforcing them. Okay hotel but not near worth the price or its rating

    Large balcony, Aircon was good too

    Stayed in July 2018

  • Reviewed: 20 June 2018

    6.3
    Brutal with kids stay away
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 14 nights
    • Submitted via mobile

    The place is a residential complex and run like a Nazi concentration park. No toilets by the pool or anywhere other then your room. A very intimidating man at the pool watching everything and really upsetting the kids with his attitude. Had a screaming match with the same man when I brought a pizza into the complex even though I was just getting my family by the pool. Same man tried on numerous occasions to get my son out of the pool cause he had a t-shirt on for his shoulder burns, another shouting match ensued but my son was going nowhere. Saw a little Spanish girl urinating in the showers by the pool can't really blame her no where else to go. If u want somewhere to go where fun is banned this is the place for you. Even the staff at reception implied they were sick of the president residents committee but there hands were tied all they can do is check u in. To be clear while we were there they sacked a lovely young man who worked the pool cause he wasn't strict enough and hired little Hitler. The slide in the pictures is closed from 1-5 and the waterfall is rarely on. Stay away is my advice and this is the first review of a hotel I have ever done.

    In fairness the rooms were nice spacious and clean

    Stayed in June 2018

  • Reviewed: 3 April 2018

    9.6
    Nice family break.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 6 nights

    Some lost in translation moments with household staff. I had enquired about the airport shuttle offered on the website to be sent in the direction of the planna bus stop outside the airport. Don't expect things to be done quickly. Allow lots of time.

    Very handy location for the beach and promenade in Salou. Handy for the bus station. Good recommendations from staff member when we arrived. She pointed us toward Tarragona and it was amazing. Place was very clean.

    Stayed in April 2018

  • Reviewed: 20 January 2018

    5.0
    Old style, no wifi, no worst that money!!
    • Business trip
    • Couple
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Reception close at 7pm you will need wait some one who coms with the keys, shower is like for animals, old style apartment, no wifi!!

    There is only place we like.

    Stayed in January 2018

  • Reviewed: 11 January 2018

    7.1
    Everything's good, but WiFi costs lots of money
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 1 night

    WIFI charged per hour, really!? Do you know that it's already 2017?

    The apartment is quite big and well equipped, with a great terrace and a view over the town, though the building itself is a bit old and unattractive. When you arrive in winter, you get no bonuses like pool etc., but that's quite obvious.

    Stayed in December 2017

  • Reviewed: 3 November 2017

    8.3
    Excellent stay, clean, short walk to beach and helpful staff, well done!!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 3 nights

    Sofabed was not that comfortable, but okay. Missing a few items of crockery and utensils from the kitchen. Possibly some other international channels on tv, but not essential.

    Joanne on the front desk was wonderful, informative and truly helpful. Great balcony, good free parking nearby, excellent shower ( good power). Excellent location, short walk to beach. Family friendly.

    Stayed in October 2017

  • Reviewed: 2 November 2017

    5.5
    Ok
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Solou

    Ok apartment for a one night stay after a day in portaventura. Solou is pretty depressing and not a place we would come back to. The swimming pool area is very tatty and grim.

    Stayed in November 2017

  • Reviewed: 14 August 2017

    9.2
    The pool was lovely and never too busy.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    No free WiFi.

    The pool was lovely and never too busy. Apartment was cleaned every day. The staff at reception were very helpful. Nice rooms, big balcony and well equipped apartment. Nice area. We really enjoyed our stay here.

    Stayed in August 2017

  • Reviewed: 12 August 2017

    7.5
    pleasant stay . good lication close to all amenities.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 14 nights
    • Submitted via mobile

    Some sun longers in need of replacing .

    Bar Camininto down stairs ..excellent for breakfast lunch and dinner . Nice pool with slide for kiddies . Nice big balcony . Well equiped kitchen

    Stayed in July 2017

  • Reviewed: 11 July 2017

    4.2
    Avoid if you can!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Not clean, sofa-bed was not comfy, had to pay for safe, had to pay for WiFi which worked on one laptop only, far from beach (20 min walk). Parking space so tight and payable, you need door keys to go pool and back to your room. Overall not a great experience, would not recommend it

    Swimming pool, only thing I liked about this hotel

    Stayed in July 2017

  • Reviewed: 30 June 2017

    6.7
    Good location/clean but totally residential. Not ideal for young children (2&5yr old)
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 11 nights
    • Submitted via mobile

    Travelled with young children, 2 yr old slipped in shower (with parent) first night and hurt their leg, asked for non slip mat and advised none but we could fill out questionnaire at end of holiday?

    Stayed in June 2017

  • Reviewed: 23 June 2017

    5.8
    Nice stay, would book closer to beach next time
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 6 nights

    The noise from the street, The noise from other tenants, the distance from the beach, main shops and restaurants. One of the beds was actually a fold out camp bed... not nice for a week to sleep on!

    Clean apartment, great balcony. Kitchen fully kitted out, reception very helpful. Air conditioning, washing machine

    Stayed in June 2017

  • Reviewed: 12 March 2017

    7.1
    Good value for money
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 1 night

    - customer service so, so - the couch isn't good to sleep at all :(

    +photos and reality are the same +cleanness of the rooms +huge tarrace at the apartments on the top floor

    Stayed in March 2017

  • Reviewed: 3 March 2017

    8.3
    Good all round would stay again
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Paid with fi

    The welcome pack contained washing up kit tea coffee and toiletries. Close to everything. The balcony was large and we were given a late check out.

    Stayed in February 2017

  • Reviewed: 17 December 2016

    8.3
    Spacious apartment, we'll equipped, big terrace from...
    • Leisure trip
    • Family with older children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    No free WiFi,!!! 😛. I have traveled 24 days through Portugal and Spain, stayed in 11/12 apartments and all of them had free WiFi. Extremely important if you have to work from time to time. Means to wash the dishes like soap, scotch and other was missing even for 1 night. Uncomfortable to leave dirty kitchen to be clean by others.

    Spacious apartment, we'll equipped, big terrace from living room till bedrooms, nice pool view, clean apartment, elevator on spot.

    Stayed in December 2016

  • Reviewed: 16 September 2016

    9.2
    Great value for money
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Twin beds

    Depends on your idea of a good night...the room was clean and comfortable.....our room (223) was directly above a bar with a live band playing until after midnight. Balcony has a view of the Main Street. I really liked it and decided to stay an extra night. After travelling around Spain for a week, Calella was by far the best place we stayed. The shower head was really really really bad.

    Stayed in September 2016

  • Reviewed: 8 September 2016

    7.5
    A good choice!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 14 nights

    Not as near to the beach as we anticipated from the description Needed towels changed more frequently and apartment cleaned daily

    Safety around the pool for toddlers as grass!

    Stayed in August 2016

  • Reviewed: 5 August 2016

    9.0
    A great place for a beach holiday that avoids the white stiletto brigade
    • Leisure trip
    • Family with older children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 10 nights
    • Submitted via mobile

    Mattresses too soft, pillows not good

    Great roof terrace, spacious flat, really good pool with lifeguard, quieter location but still only a short walk from the beach.

    Stayed in August 2016

  • Reviewed: 4 August 2016

    9.6
    Lovely pool with plenty of sun beds.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Only 1 key given to access the apartment, pool and apartment block.

    Lovely pool with plenty of sun beds. Very helpful reception staff. Big apartment with air conditioning. Lovely balcony overlooking pool

    Stayed in August 2016

  • Reviewed: 3 April 2018

    6.7
    Quality of extra bed.
    • Leisure trip
    • Group
    • One-Bedroom Apartment (4 Adults)
    • Stayed 2 nights

    Quality of extra bed.

    Stayed in April 2018

  • Reviewed: 28 January 2018

    8.8
    The staff was so kind.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 2 nights

    The staff was so kind.

    Stayed in January 2018

  • Reviewed: 3 November 2017

    9.2
    Found the apartment very comfortable with all we needed in...
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Found everything fine

    Found the apartment very comfortable with all we needed in it, also very clean and checked regular for clean towels.

    Stayed in November 2017

  • Reviewed: 4 October 2017

    10
    brilliant
    • Leisure trip
    • Group
    • Apartment (2 Adults)
    • Stayed 2 nights

    Nothing really good value

    The bed was so comfortable

    Stayed in October 2017

  • Reviewed: 22 August 2017

    7.5
    safety box without lock, lock for rent!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 4 nights

    safety box without lock, lock for rent!

    Stayed in August 2017

  • Reviewed: 23 April 2017

    7.9
    Sunny balcony and clean
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Noisy at night in apartment facing road Some apartments are residential

    Sunny balcony and clean

    Stayed in April 2017

  • Reviewed: 21 March 2017

    9.6
    Nice friendly staff, clean
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nice friendly staff, clean

    Stayed in March 2017

  • Reviewed: 12 March 2017

    7.5
    Wifi inadecuado
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Wifi 5 € per persona i dia

    Confortable y ample

    Stayed in March 2017

  • Reviewed: 29 August 2016

    3.3
    Over priced for what you got.
    • Leisure trip
    • Family with older children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 1 night

    Over priced for what you got.

    Stayed in August 2016

  • Reviewed: 1 August 2016

    10
    Nice quiet location
    • Leisure trip
    • Family with older children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Beds uncomfortable

    Quiet location, plenty of supermarket beside you, Andrew at reception was very helpful

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 February 2016

    6.7
    The apartment was acceptable.
    • Leisure trip
    • Couple

    This is one of many apartment blocks in this location. Parking is difficult. The apartment is a distance from the reception, and there is no phone to contact them to solve problems. The maintenance man had to fix or explain certain items. A washing machine is provided, but a separate trip to reception was required to request detergent. The urban feel would stop us staying there again.

    The apartment was acceptable. We had a good view of the pool and into the living rooms of other apartments (!).

  • Reviewed: 30 August 2015

    9.6
    Nice and friendly staff.
    • Leisure trip
    • Family with young children

    Nice and friendly staff. In the rooms, each single detail has been studied to let visitors feeling more confortable: washing machine, laundry and dish washing kits, small breakfast kit... The rooms with the pool view are silent and fresh. Nice pool. One negative point: the poor internet connection. Generally, a great place to stay.

  • Reviewed: 23 August 2015

    6.7
    Lovely albeit skeletal staff.
    • Leisure trip
    • Family with young children

    This building is a scarey fire hazard. You need a key to get out of the building. There needs to be press button/quick release doors. There is the feeling you are in an apartment building with fulltime residents.

    Lovely albeit skeletal staff. Quiet area. Out of the humdrum. 15 mins walk to beach.

  • Reviewed: 18 July 2015

    7.5
    Apartment was in a great location.
    • Leisure trip
    • Family with older children

    Would have liked the apartment cleaned more and towels changed more than once. Water slide broke the first day and wasn't fixed.

    Apartment was in a great location. Close enough to the beach but far enough away from the noise and busy bits. Lots of sunbeds at pool.

  • Reviewed: 11 June 2015

    8.8
    When we arrived we asked how much was the wifi for the night...
    • Leisure trip
    • Family with young children

    When we arrived we asked how much was the wifi for the night they said they charge by the week and it was ok ,free.when we were checking out we had a late check out till six our taxi was booked for 19.45 I ask about holding our luggage he said it's ok stay in the room thank you

  • Reviewed: 8 May 2016

    8.3
    Really nice apartment with everything you need.
    • Leisure trip
    • Family with young children

    Paying extra for WiFi.

    Really nice apartment with everything you need. Staff very helpful.

  • Reviewed: 5 April 2016

    9.6
    Nice and spacious everything clean and tidy
    • Leisure trip
    • Family with older children

    Nice and spacious everything clean and tidy

  • Reviewed: 5 March 2016

    8.8
    Staff very helpful.
    • Leisure trip
    • Family with young children

    Staff very helpful. Personal molt amable.

  • Reviewed: 16 February 2016

    9.2
    Cava and a couple of chocolates for Valentine's a nice...
    • Leisure trip
    • Couple

    Late check in 16.00 10 am check out

    Cava and a couple of chocolates for Valentine's a nice touch. Bottled water provided. VERY well equiped

  • Reviewed: 29 November 2015

    7.1
    Nice clean modern apt
    • Leisure trip
    • Family with older children

    No bar or restaurant no 24 hr reception this seems to be mainly a residential apt block

    Nice clean modern apt

  • Reviewed: 30 July 2015

    10
    Definitely recommend
    • Leisure trip
    • Family with young children

    None

    Definitely recommend

  • Reviewed: 22 June 2015

    10
    Everything
    • Leisure trip
    • Family with older children

    Everything

  • Reviewed: 21 May 2015

    8.3
    good location, good value for money
    • Leisure trip
    • Couple

    paid wifi most of the time dont work

    good location, good value for money

  • Reviewed: 2 May 2015

    8.8
    No kettle in the kitchen
    • Leisure trip
    • Family with older children

    No kettle in the kitchen

  • Reviewed: 22 April 2015

    9.2
    Good value
    • Leisure trip
    • Group

    WiFi was a bit hit and miss

    Good value Friendly and helpful staff Clean

  • Reviewed: 23 February 2015

    5.8
    Quiet
    • Leisure trip
    • Family with young children

    Location, facilities

    Quiet

There are also 15 reviews without text. These impact the overall review score.

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