The staff was very helpful and friendly. It was clean and the interior was pleasantly to the eye. Views from our room was amazing The spa was nice.

Stayed in October 2023

First room allocated was on top floor and the sound of all the mechanical gear could be heard all night. Staff moved us to another room. Pillows awful

Superb breakfast, nice room great staff

Stayed in October 2023

No pay to acess the swimming pool

Stayed in October 2023

Car parking advertised as 15 per day reception said 20

Staff excellent from reception to cooks to cleaner ... sky lounge exceptional Handy car park though little expensive Sky lounge and 7th floor well worth it Great support if there for the Ironman

Stayed in October 2023

Can’t find anything

I was there for IM event. The whole hotel was living for this event. We felt more than welcome. On race event the breakfast was served at 5 AM in the morning and selection of food was amazing. The staff was in excellent mood as it would be 10 Am. I travel a lot for my races ( at least 6x per year) and this Attitude I experienced only in one hotel in Berlin. Well done team and thank you to contribute to my (our) special day.

Stayed in October 2023

Cannot really fault the hotel, may be add a work table if possible. If the sliding door of the bathroom goes the other direction, it would be more convenient for the TV. More wall sockets.

The staff, especially the front desk and one Tesa at the front desk. Alway patient, always smiling and helpful. Breakfast was excellent with quality and choices (and especially the Cava!). Newly rennovated rooms was a definitely plus. The shower was so strong!

Stayed in October 2023

NA

Room was of high standard, the bed was huge and very comfortable, all the hotel staff gave us excellent service, the location was perfect. We stayed there as my partner did Ironman Barcelona, they even provided a free bus for the athletes on the morning to transition and the breakfast was healthy with a huge choice.

Stayed in October 2023

nothing

location

Stayed in October 2023

Beautiful and clean. Staff very welcoming and friendly. Would highly recommend

Stayed in October 2023

Left at 07.55 for taxi ride breakfast started at 8 so missed out for last breakfast but having said that on day of ironman they put it on at 5.30 for the athletes. They should put a kettle in the room, netpreso does not give hot water for cup T.

Staff incredibly helpful and friendly, tgat includes the cleaning staff.. Amazing breakfast.

Stayed in October 2023

It’s a 5-star hotel, so I expected the kit with toothbrush, toothpaste, etc. in the bathroom. Also, I didn’t like the fact that you have to pay an extra for the rooftop…in a 5-star hotel. I can understand the spa, but not the daily access to the rooftop. And it was the first time I was charged for the coffee capsules in a 5-star hotel room. All 5-stars hotel include at least 2 capsules per day and person, milk capsules included. The staff was very polite, but a bit cold, snob and distant. My advice: be a bit more authentic and make your clients feel more welcome.

The hotel was very nice. Loved the big balconies. The breakfast was outstanding, one of the best breakfast I’ve ever tried in a hotel.

Stayed in August 2023

The only problem with this hotel is the soundproofing - you could hear everything, I could hear the person next door snoring and flicking the light switches on & off. Some nights were better than others. If you’re a light sleeper take ear plugs!!

So much to love about this hotel - it was very new & modern looking, pool area was lovely - the main pool area doesn’t get much sun but for €10 you can use the roof top pool & bar which is really luxe and well worth the extra money. Rooms were beautiful, stylish & clean. Comfy beds. Lovely balcony.

Stayed in September 2023

N/A

Staff, facilities, food quality and security.

Stayed in September 2023

Nothing in particular

Nice rooms

Stayed in September 2023

If you are staying at the hotel, you you shouldn’t have to pay to use the other facilities.

The breakfast had a great selection, but not everyone can eat 20 euros worth. So, i couldn’t enjoy the food. The location was great.

Stayed in August 2023

Me and my grandmother got poisoned at the same time after dinner at Kaktus Playa. we only ate there and nothing else. One night we both threw up at the same time. Apart from this incident, the food was very good, I couldn't believe I was poisoned there.

Stayed in August 2023

Feeding the parking meters daily and busy during Augsdt season

Great Hotel. If I had to decide which star rating to give, I would not suggest a 5 star Hotel. Food was great. Prices were reasonable. Recommend rooftop pool for the day . 20 euros and cheaper than sunbeds on the beach. Silva, the host at the rooftop bar, was amazing and were made to feel welcomed ( as with all the staff, tbf ) Parking is expensive, and I would recommend it. Parking on the street 6 euro but do need to load the meter daily Would advise investing in pool side view as road side you are overlooked by more dared hotels. Would come again, but there are better resorts like Sitges not to far so headed there

Stayed in August 2023

The staff, pool (and poolside bar/restaurant) and location

Stayed in July 2023

Very friendly staff, our hotel room was clean and tidy. We had access to the hotel roof which is superb and also the spa with sauna. On the beach we had free sits with sunshade. The location is great and we could use the hotel parking. The breakfast had many options.

Stayed in July 2023

Roof top bar is very underwhelming in the evening, long wait to get served despite practically empty. Full moon one of the nights, which would have been lovely to see but it was closed!

Ideal location, close to town. Spotlessly clean, very friendly staff.

Stayed in August 2023

Good location, close to the beach, excellent food and exceptional service.

Stayed in July 2023

Good location, close to the beach, excellent food and exceptional service.

Stayed in July 2023

Lack of parking

People were very helpful especially Tere and Jose.

Stayed in July 2023

Nothing. All was great.

Our stay was wonderful. The hotel is gorgeously decorated and not too big. The breakfast was excellent and the staff were all very helpful. The front desk staff, especially Amira, were the best! Will definitely be back!

Stayed in July 2023