The shower sprayed water everywhere. The shower curtains are short, and the whole floor gets drenched. Kettle/crockery located outside in communal area which is downstairs and outside near pool. There is no 24 hour reception on-site or daily cleaning.

Authentic apartment with reasonably comfortable beds and a great lounge area. Fabulous location. Pool area nice.

Stayed in April 2023

Unclear where and how to collect keys. No local staff available. You can/ need to phone them for support, but it can take some time before they show up.

Beautiful spacious room, in the heart of old town of Ronda.

Stayed in June 2022

Minor details such as missing trash bin in the room and shower heads were damaged

Location, quirky interior, quit pool area, staff, charming surroundings and very clean

Stayed in July 2022

incredible location with terrace and view on the bridge. we actually staid at Don Miguel because there was a problem with heating at Apartamentos La Ciudad.

Stayed in March 2022

There were no dishes, glasses, cups or silverware which we expected in the apartment.

Stayed in February 2022

The check-in process could be easier. Since, you have to call and wait someone to come.

The location is great - full of sightseeing places around and good restaurants as well. The apartment is basic, but comfortable and with everything you need. The pool and the view to the Cathedral are definitely a plus!

Stayed in July 2021

The pool was not working. That was not good since we booked this hotel according to that.

Stayed in July 2021

Everything

We didn’t stay there. We waited for 2 hours outside the door it was locked. Kept ringing the number just hang up on us. Tried to ring bookings.com all busy sent txt nothing, No help. Finally a passer by helped as rang on her number which was Spanish they spoke. Someone came we went in,it was dirty smelt had been locked up for months. Went with the lady to sister hotel they decided to give us a room their after I got very upset. Very disappointed in the communication.

Stayed in September 2023

Cant give a review on the staff as we didn't see any of them, called when we reach Ronda as asked by email but were more or less left to our own devices found the apartment ourselves and the cleaner saw us in good job she was there. One small mirror in the bathroom for the whole apartment a tiny shower in a corner with waist of time curtain, small veg rack for toiletries this was falling to pieces. Kitchen consisted of fridge and sink nothing else, there was a communal area with appliances but had to find this ourselves.no Wi-Fi even after calling someone for info, when we left still no one?? we just left the keys on the table. No communication to see if we were ok or if we had any questions. Would never return the lack of customer service was staggering.

Very clean, location exelent.

Stayed in September 2022

No response from the owner regarding the parking or that there’s no access by car we had to cancel but also we got charge for the Days we booked for

Stayed in September 2022

No wifi, communication with staff was difficult, some machine started to make loud noice from 2am.

Stayed in September 2022

The place is run down and looks like it hasn't had guest for a long long time

Nothing was according expectation

Stayed in May 2022

Just a minute before arrival I was called by the host that we cannot take our room becasue the boiler was broken. They wanted to put us into a motel but we were so tired already, we did not want to go to anyother place. They gave us another room, but although this room (nr 10 on the ground floor) had a kitchenette, it had no glasses, plates, cutlery or any pots and pans, no kettle either. We wanted to have dinner inside the room as we were very tired but could not do this (this is why we chose an apartment with a kitchenette but what is the point of one cannot use it? No glasses to drink a glass of water. The owner did not respond to our requests :-( When the orher guests returned to the accommodation above us at 2:45 am, we were woken by the noise that came thru the old wooden ceiling. All the sebtences, steps were heard and the creaming noise when they moved their chairs! All 3 of us woke up and could not slepp back until they were moving upstairs :-( What a dreadful night! Bathroom floor tiles were moving so each time one of us went to the toilet at night, the others woke at the sound of stepping on it. The building itself is interesting,but was not made for a good night’s sleep with plenty others coming and going.I was not happy and was trying to get some discount but was not contacted by the host.It was way too expensive for this night spent there.

The beds were firm and comfortable but that is about it.

Stayed in May 2022

broken floor tiles bathroom light didn’t work, had to shower in the dark. 3 different wifi passwords given, none of them worked. manager said they would come but never came. literally gave us room key and left. no further contact received. basic accommodation. dark room. gloomy. no water in pool. no kettle. beds were hard. dusty.

the location. outdoor courtyard.

Stayed in April 2022

Vivienda insalubre, frío, olor sucio y húmedo y mucha humedad. unsanitary housing, cold, musty, dirty smell and high humidity.

buena ubicacion location ok

Stayed in February 2022

no parking or WiFi and the room smelt damp no tea or coffee facilities very poor amenities needs to be revamped

location

Stayed in February 2022

It was a little difficult to contact the reception to get in. A set of cooking utensils in the room itself would also be good.

Great room. Clean and pleasant. Nice courtyard and good, quiet location

Stayed in October 2021

No reception service and then double charged for my booking without any notification. The property is unresponsive to providing a refund despite trying for over a week to contact them.

Stayed in August 2021

DO NOT STAY HERE!!! Someone broke into our room while we were out and stole our passports and electronics. When we spoke to Francisco, the hotel manager, he shouted and accused us of lying, and said that we would be charged for wasting time if we went to the police. The police arrested the people who robbed us within 2 hours. The room was also very dirty and very noisy from other guests.

At first the hotel looked to be in a good location, but it was not enough to outweigh the problems we had.

Stayed in September 2021

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Stayed in April 2022

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in July 2022

There are no comments available for this review

Stayed in July 2021