Staff were so friendly and funny :) Food was nice and good prices for drinks too. We used the beniconnect bus which dropped us off right around the corner. It's not far from everything either.

Stayed in April 2024

Location

Stayed in April 2024

Great short stay - staff very helpful, good size 1 bed apartment great size sunny balcony (as request on a high floor).

Stayed in April 2024

The beds

The location and the staff were outstanding.

Stayed in April 2024

Our room on the 17th floor was very warm, we tried cooling it with the air con but it seemed to blow room temperature air into the rooms rather than cool air which was needed. Didn’t get the best of sleeps.

The staff were extremely friendly and couldn’t help you enough, credit to the hotel.

Stayed in March 2024

Perfect

Did not have till later in another restaurant

Stayed in March 2024

We got there just after a party of 50 Welsh rugby lads. So check in took a while. But reception did a fantastic job. Our room was a bit cold but we were fine. Told reception about it when we were checking out, she said that we should have told them. We were only there 2 days so not much time in the room so not much of a problem 😊

The staff, Angela and Christina are a credit to the hotel. Absolutely brilliant, other staff members also very helpful and friendly but didn't catch their names. Made our stay memorable. Thank you so much. Oh and contrary to some of the reviews our breakfast was delicious, piping hot and cooked to order. That poor chef had all those 50 lads, plus us and did us all proud. Thank you so much 💕

Stayed in February 2024

Would of liked more cooking options-( oven maybe )

Staff

Stayed in January 2024

It’s tired needs some money spent on it

Location was excellent as were staff

Stayed in January 2024

Well situated, good friendly and accommodating staff. Great comfy clean room. Very pleasant stay.

Stayed in December 2023

No cleaners during the stay no fresh bedding or towels we had to get our own

Very friendly staff comfortable

Stayed in November 2023

Noisy groups occasionally Only 1 lift working for 18 floors Situated up hill. Not too good for elderly.

Friendly staff Laid back and relaxing environment Nn rules and regulation signs 24hr reception.. Always cooperative. Good facilities for charging disabled scooters. Quite convenient for the old town..the best part of Benidorm

Stayed in October 2023

Nice staff, good value for money, within walking distance of bars

Stayed in October 2023

Smell of people smoking weed from other balcony The hotel opposite had a roof party on the Saturday night and the dj was so loud it kept us awake The plastic loungers around the pool were static and uncomfortable

Christina on reception was so lovely,she helped us surprise our friend for her birthday aswell as the other receptionist,lovely ladies The cleaner(although only seen her once in 4 days was lovely and pleasant. The beds were very comfortable,air con worked well This 4 day break we nicknamed Benidorm on a budget and its exactly what we got but couldnt complain for what we got but La Era didnt disappoint,Thanks for an enjoyable stay!

Stayed in November 2023

For the cost of stay, I’d be knit-picking here but the lift was tiny so if you’re claustrophobic or it’s busy, not ideal. Rooms are from the 70/80’s maybe but again, wasn’t expecting the Ritz.

Staff were great, pool and bar area was always tidy and easy to use and sit and swim. Rooms were basic but did the job and were generally clean.

Stayed in October 2023

Sun loungers no head adjustment on them very uncomfortable. Only thing that would put me off staying here again

Location good about 19 min wak to strip. Didn't eat much there but what we did was good.

Stayed in August 2023

Perfect location for all restaurants and bars. Great for groups of people. Staff are lovely.

Stayed in September 2023

Amount of groups that were staying - it meant that the pool was always very crowded and we were woken up on several nights by drunk people coming back in the early hours or arguing.

Very good location, staff were really helpful and the facilities were good for what we needed.

Stayed in September 2023

It is a very minor grumble. There was no cleaning service so in the three days no bins changed or towels. One of our party asked for a fresh towel at reception and was advised we had not paid for this. Although the price was good I didn't realise when I booked on booking.com I needed to include this as an extra as I didn't see any indication I needed to. We rented four apartments so would have been happy to pay a little extra for a cleaning service. The rooms are comfortable but could use a bit of patching up. One apartment had a drip from the ceiling. One apartment the shower grid moved and the fridge was very old. All cosmetic issues really and not something that should deter anyone from staying for the price.

The price was good, the staff were very friendly and helpful. The location was within 10 to 15 minute walk of the beach, bars and restaurants but it was still fairly quiet a night.

Stayed in September 2023

Cleaning wasn’t done once over the 5 nights we stayed. So no clean towels after we arrived. There was no kitchen equipment, cups or glasses in the room. The drinks seemed very expensive at the bar.

The staff on reception were fantastic, super friendly and helpful. The pool area was fine.

Stayed in August 2023

Everything

Stayed in August 2023

Was on the top floor the internet didn't work

Quite rooms and very clean Bar food was very good Staff was very helpful

Stayed in August 2023

Nothing spot on

Good facilities

Stayed in July 2023

Vokda and slush €7!

Nice central location...decent facilities... clean and the aircon worked!

Stayed in July 2023