- We got a room with a window across a very narrow street, and there was an old ugly building like 4 meters away, so we had to keep the curtains closed all the time. - Sometimes during meals there was not enough staff in the restaurant. - Expensive parking

- Excellent buffet breakfast with fresh orange juice, good coffee and local food like cheese, ham or cakes, although it was the same every day. - Dinner a la carte, few options to choose from, different every day - amazing croquettes and tataki tuna. Very good, but portions could be a bit bigger. - Nice swimming pool on the roof with long opening hours, unfortunately in January the water was rather cold, but still it was possible to take a quick private swim as the pool was almost always empty. - Free safe in a room.

Stayed in January 2024

I only wish we stayed longer.

The hotel is really lovely and the pictures don't do it justice. Our room was comfortable and we had an outdoor space in a central courtyard full of green plants. We arrived late but were just in time to order room service which was excellent. Breakfast was delicious.

Stayed in January 2024

Everything, especially the upgrade to a fabulous suite for the 2nd night

Stayed in January 2024

WiFi was weak throughout the hotel

Beautiful hotel with amazing breakfast, and terrific location! Nice little gym and pool.

Stayed in January 2024

Very nice hotel in a good, central location. The dinner included in the booking was very tasty - great food. Cool interior in the main lounge area too.

Stayed in January 2024

The car park had a lot of pillars, so it was tricky to manoever into a space.

Very pleasant hotel. We had an excellent dinner. The half board option is good value. There is a nice pool (a little cold in January) and jacuzzi on the roof. This hotel is a few minutes drive from Tenerife North Airport.

Stayed in January 2024

Bath. Had to climb in to put the plug in before running water. Couldn’t lean over due to fixed shower screen.

Excellent pool gym and space to lounge Half board and able to choose lunch or dinner

Stayed in January 2024

The hot tub on the roof could do to be around 40 degrees. It was too cold to be enjoyable. If it had been hotter we wpuld have been in it every day! Everything else was perfect.

The bar was gorgeous and cosy, the reception and lounge area was beautiful. The breakfast was great and the room was lovely and very comfortable. Great gym and pool area with fantastic views. The location was superb - after exploring the island, we were so pleased we chose to base ourselves in La Laguna, it was definitely our favourite town by far, and a superb spot from which to explore the rest of the island in our hire car. The coast line and mountains of Northern Tenerife are out of this world, and only a short drive from La Laguna, but in La Laguna you have a fantastic assortment of restaurants and cafes. We will 100% return to Tenerife, La Laguna and to this hotel specifically, we loved it!

Stayed in January 2024

Good position, good price private parking, nice building with characteristic style.

Stayed in January 2024

We had room with a parking view, so the curtain had to be drawn the whole time. For one-night stand it was acceptable, but not for longer.

Overally great experience, everything in the hotel was top-notch. Very helpful stuff. Cleanliness on a very high level. Nice and spacious swimming pool with a fantastic view.

Stayed in January 2024

Hotel is beautiful in perfect location for exploring north Tenerife.

Stayed in January 2024

Friendly and helpful staff, comfortable bed , great location!

Stayed in December 2023

Our room was on a busy street.

The hotel was in a great location to enjoy the sights of La Laguna. Facilities and staff were excellent.

Stayed in December 2023

Nothing! It was all perfect!

Very nice building! Good position in Laguna and for starting exploring the north area of Tenerife. Very good breakfast. Additional services like gym and pool really appreciated!

Stayed in January 2024

The hotel has several lovely courtyards, a great care ad restaurant and the breakfast is wonderful. The staff were all extremely helpful and friendly. A modern hotel that looks traditional.

Stayed in January 2024

Massage room was out of service unfortunately

Abundant , delicious breakfast, stylish interior and decor, nice outside swimming pool on the rooftop terrace, fittness room with huge mirrors and sunshine, huge, cozy beds, very nice atrium and café bar.

Stayed in January 2024

The staff needs to say for the customers about the nearest beach (Las Teresitas),needs to take a train to Santa Cruz and bus to las Teresitas,and about Puerto del La Cruz(just 30 m by bus) .They no said nothing until we ask about the nice places to go.They just said about the town around that no have nothing to do in the city.

Very beautiful and nice hotel. Staff very friendly. Nice restaurant.

Stayed in January 2024

When the electricity turned off in the room at night the mobile phones did not charge either anymore, though they were plugged to charge.

Beautiful hotel, lovely terrace on top with a swimming pool. Fabulous breakfast with local products. For example the best guacamole I have ever eaten I think.. :)

Stayed in December 2023

Only the Spanish television is available, no VOD, no satellite, no netflix, which in 2023 is quite disappointing. The bar closed too early, around 10 pm.

The executive room was splendid, with big clothes room and bathroom. The lobby and the breakfast were also quite nice. The swimming pool was great as well as the jacuzzi (but a bit cold)

Stayed in December 2023

It’s beautifully decorated for Christmas, we were so glad we stayed here for Christmas.

Stayed in December 2023

Could hear sounds from other rooms...

Historic. Charming. Nice staff. Excellent food.

Stayed in December 2023

I wouldn't say that I "didn't like" it, but the hot tub on the roof wasn't warm even though we got in with others who had been there for ages.

Wonderfully friendly and helpful staff, thank you all. Everything was clean from the bedrooms to the pool, breakfast was delicious, excellent location, and it was all gorgeously decorated for Christmas! I would love to come back here - we got a really good deal on the cheapest room so I'm not sure I'll be able to afford to come back, but I'll be looking out for that again for sure!

Stayed in December 2023

The window was not properly soundproofing as bits of rubber were missing despite being double glazed, so could be noisy. The breakfast was basic, not a 4 star breakfast and the same items every day. The Christmas dinner was a fail, was expecting something with entertainment for the high price, the meal was not good, especially the starter, thank God they gave us bread to compensate.

Great location, near two parking areas if you are lucky to find a spot. Nicely decorated, good size room and bed and large bathroom. Friendly staff.

Stayed in December 2023

Gym was not open until 9am which isn't ideal, but I think if you speak to reception they may open it early upon special request. No kettle in the room. Breakfast was nice but not a huge amount of choice (lots of sweet options, perhaps not enough savory or healthy).

Beautiful hotel, room big and nice amenities, view from the roof was fantastic and the location of the hotel was great, right in the venture of town. Easy to park (cost 12€ per night, pay at the hotel reception on departure). Pool was cold but perfect for a few lengths! Staff were incredibly helpful, they booked a restaurant for us over the phone. Fresh orange juice at breakfast was amazing!!

Stayed in December 2023

The property is pretty… charmingly decorated for Christmas… view from roof terrace is wonderful. Excellent location.

Stayed in December 2023