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Reviews of Hotel Cuéntame La Puebla 3 stars

La Puebla, 20, 09004 Burgos, Spain

#7 of 39 hotels in Burgos

Guests' Choice

Review score

Based on 1032 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.1

  • Location

    9.2

  • Facilities

    8

  • Staff

    9

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 - 63

  • Reviewed: 14 August 2018

    9.6
    Great stay in the centre of the city
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nothing to dislike

    Nice bedroom, very good breakfast in excellent location. Very friendly staff who were extremely attentive and helpfull. Great nightlife nearby

    Stayed in August 2018

  • Reviewed: 13 August 2018

    7.9
    It has great location, it takes 10 min.
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was anounced at 7 a.m., but they serve it at 7.30... Even the bill was paid in advance and 2 persons were named to be the guests it seemd to be misunderstanding in booking, so we needed to pay 20 euro extra... be carefull...

    It has great location, it takes 10 min. walk to cathedral and everything worth seeing in Burgos : ) Small, charming boutique hotel!

    Stayed in August 2018

  • Reviewed: 24 June 2018

    7.9
    Good location in a quiet street.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The breakfast is minimal mayby because of a small number of guests at that time.

    Good location in a quiet street. Large and nice room. Helpful and friendly staff.

    Stayed in June 2018

  • Reviewed: 18 June 2018

    7.9
    Inexcusably hot room.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Under no circumstances should you accept a fourth floor room. It was INCREDIBLY hot with an underpowered AC. It was uncomfortable every night. It’s a nice room and the staff was pleasant, but the heat was intolerable.

    Clean room and good location

    Stayed in June 2018

  • Reviewed: 1 June 2018

    10
    Staffs were amazing and super nice!
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Staffs were amazing and super nice!!! So considerate and kind. And the breakfast was sooooo good. The quality of each foods were awesome. Croissant was freshly made!

    Stayed in June 2018

  • Reviewed: 25 May 2018

    7.9
    Nice room.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    In the lower floor on weekends at night noisy because of bars. First they wanted to give me a dark room with no view, after complaining the room was changed

    Nice room. Friendly staff.

    Stayed in April 2018

  • Reviewed: 24 May 2018

    9.6
    The staff were extremely helpful with further travel...
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were extremely helpful with further travel arrangements and restaurant recommendations, and the location cannot be beat. Looking forward to my next visit.

    Stayed in May 2018

  • Reviewed: 7 May 2018

    9.2
    Great stay just for the night
    • Leisure trip
    • Family with young children
    • Triple (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Hotel is down pedestrian street that needs intercom to allow cars to access hotel so a challenge when lots of people plus you need to park in underground paid parking - 15 euros. Plus on a busy street with a few casual bars so a little noisy on a Saturday night.

    Good location down side street in old city centre. Cosy and quaint with excellent staff and an awesome breakfast with local cheese and meats and other nice touches. One of the best hotel breakfasts ever hard - you don't need lots of fancy food when you have top quality local produce.

    Stayed in May 2018

  • Reviewed: 11 November 2017

    10
    A great stay that was very earful after 8 days in perigrino aubuergez.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Liked all!

    Aa very good. Great room with h a comfy bed, cute viewing window alcove above the busy street. Lovely and very helpful staff. Great location for two tired perigrinos

    Stayed in November 2017

  • Reviewed: 21 October 2017

    9.2
    Cosy and convenient!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    We were late coming to Burgos, but the lovely staff waited so patiently for us, and even came to find us out in the rain. The location is fantastic to walk around the town. We parked at the public carpark and it was only a short walk from the carpark. Breakfast at the hotel was very good. There was a great variety!

    Stayed in October 2017

  • Reviewed: 19 October 2017

    8.3
    If noise between rooms is not an issue for you, book here
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    No soundproofing at all between rooms or floors. Talking, telephone calls... you could hear it all. I had a streetfront room... no cars but incredibly 'people' noisy street at night. Hard bed.

    Very nice staff. Well appointed rooms and very clean. Good breakfast. Good wifi. Location makes the old town very walkable.

    Stayed in October 2017

  • Reviewed: 19 October 2017

    8.8
    Lovely room in a beautiful city
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    The travel from Madrid Airport or from Madrid to Burgos is quite long. Buses are available, but it gets full quickly, so book in advance if you don't want to be stranded. Locals in Burgos (or Madrid) don't speak English that much, so brush up on your Spanish or use Google Translate to communicate.

    The receptionist was very friendly and speak good English. She was very organised and also gave us a map of where we are located and directed us to some lovely tourist attractions. The hotel is central, modern and clean. What can I say... Burgos is an absolutely beautiful city. The Cathedral, the Museum of Human Revolution, The Palace, the tree lined promenade are some of the places you should visit there. We were lucky with the weather and had a couple of days of glorious sunshine. Wine and beer are cheap and the tapas are great value.

    Stayed in October 2017

  • Reviewed: 6 October 2017

    10
    Friendly well situated hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast a bit minimal but not expensive compared to other hotels we stayed at.

    The hotel is situated from the first floor of a building right in the heart of the city. It is comfortable, excellent Baker for money, the staff are friendly speak English and there is paid-for car parking very close by. The breakfast was not expensive but rather minimal and you can find good breakfasts in nearby local restaurants of you wish. The hotel is excellent value for money.

    Stayed in October 2017

  • Reviewed: 1 October 2017

    5.8
    I would not return.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was unbelievably warm and there was no way to cool it. We left the windows open all night and around 3am it would finally cool down. The bathroom smelled like the sewer and when we arrived we found a bag of trash behind the window blinds, apparently left by a previous guest.

    The staff was amazing and very helpful. The breakfast was very good.

    Stayed in September 2017

  • Reviewed: 1 October 2017

    10
    Excellent value for the money. Would definitely stay again if ever in the area. Would recommend.
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Glass doors separating sink area from toilet.....would have preferred 'frosted' glass.

    The shower was such a neat design. "floating" slab floor.... Loved it and may create one like it in my home!

    Stayed in September 2017

  • Reviewed: 16 August 2017

    5.4
    Convenient for central location, but would not t
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Receptionist at check in who had personal hygiene issues. Toilet in room separated only by glass screen from sleeping area.

    Receptionist who dealt with breakfast and check out

    Stayed in August 2017

  • Reviewed: 8 August 2017

    9.6
    Spacious rooms in excellent location near the Plaza Mayor.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Need to use a room key to get in late but it works fine.

    Spacious rooms in excellent location near the Plaza Mayor. Elevator from ground level despite first floor reception.

    Stayed in August 2017

  • Reviewed: 5 July 2017

    7.5
    I would not stay there again.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Reception was on the first floor so it was a bit inconvenient. There is no number at the entrance so felt a bit lost. The rooms are too narrow, not enough space for suitcases. No AC . The days we stayed there was a heat wave!!!!

    It was in the center of Burgos

    Stayed in June 2017

  • Reviewed: 19 June 2017

    9.2
    Excellent breakfast
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    We had opted for a more expensive room, just for the air conditioning. when we got into the room however we discovered that it was not working. No chance of solving this until after we had left. As it was very hot we were disappointed. However, we were pleased by the creative way that the receptionist compensated us for this - so no gripes

    Excellent breakfast

    Stayed in June 2017

  • Reviewed: 18 June 2017

    8.8
    Clean and convenient pension in the center of the old town
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Remember that the bathrooms and showers are shared with several other rooms. This was not a problem for us because the are two bathrooms on the floor, and there was only one other guest at that time, so we each had a bathroom on our own. I cannot comment on how this works when there are more people staying at the hotel at the same time. If you are driving, it is impossible to park nearby. Have to use a rather expensive underground garage in 8-10 min walk.

    The hostal is in the center of the old town. Minutes to all the important places - the central square of the old town, San Telmo museum, beach front promenade, castle, etc. The owner is very friendly and helpful (does not speak English but we had successful communication using a combination of our very basic Spanish and her rudimentary English). Great tapas places right around the corner, small groceries and bread shops, and the market in 1-2 min walk. The place was very clear and efficient.

    Stayed in June 2017

  • Reviewed: 13 June 2017

    10
    Very nice location in old town just off the Camino.
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    When we asked about laundry, they said about 6 euros per bag, we had 2 bags. When it was returned, it was €28....they said they had no control on the pricing

    Very nice location in old town just off the Camino.

    Stayed in May 2017

  • Reviewed: 11 June 2017

    10
    Cool boutique hotel in the heart of a little treasurebox city
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn't say a thing.

    The staff spoke fluent english, they were very friendly, nice and helpful. They gave me nice tips what to do in the city. Location is really good, cafés, shops, restaurants all around, but their coffee at the reception is also very good. The room & bathroom was modern and clean.

    Stayed in June 2017

  • Reviewed: 13 October 2018

    10
    Great location and helpful staff.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Can't complain.

    Great location and helpful staff.

    Stayed in October 2018

  • Reviewed: 10 October 2018

    6.3
    Location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Crazy noisy, no a/c so you have to open the windows but people outside are partying until 4am. Makes it impossible to sleep.

    Location

    Stayed in September 2018

  • Reviewed: 3 October 2018

    8.3
    Close to everything including the cathedral and museum.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It had a shower only - would have appreciated a bathtub.

    Close to everything including the cathedral and museum.

    Stayed in October 2018

  • Reviewed: 1 October 2018

    10
    Lovely boutique feel.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely boutique feel. Spacious room.

    Stayed in September 2018

  • Reviewed: 27 September 2018

    9.6
    Enjoyed it, have stayed there before
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Can't think of anything

    Central location

    Stayed in September 2018

  • Reviewed: 17 August 2018

    6.3
    Street is far too noisy
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Street is far too noisy

    Stayed in August 2018

  • Reviewed: 29 July 2018

    10
    A lovely, (noisy), hotel
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A lot of noise in the street - I found it impossible to sleep Friday night

    Really friendly staff, nice building with an excellent position!!

    Stayed in July 2018

  • Reviewed: 22 July 2018

    8.8
    Clean, comfy bed, friendly staff
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfy bed, friendly staff

    Stayed in July 2018

  • Reviewed: 28 June 2018

    9.2
    Comfy!
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no phone in room to communicate with front desk;

    clean little room, nice breakfast, friendly staff;

    Stayed in June 2018

  • Reviewed: 24 June 2018

    10
    This is a little gem!
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This is a little gem! Great place to stay, lovely staff and super clean!

    Stayed in June 2018

  • Reviewed: 20 June 2018

    8.8
    Great place to stay for one night as we were on route from Spain to Portugal
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hard bed,

    Good breakfast, friendly front desk, proximity to centre town

    Stayed in May 2018

  • Reviewed: 22 May 2018

    8.8
    Great property in underrated city
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking a little tricky

    Loved this place in every way especially the breakfast and staff.

    Stayed in May 2018

  • Reviewed: 13 May 2018

    10
    Great location
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very central location, clean and comfortable

    Stayed in May 2018

  • Reviewed: 12 May 2018

    10
    Staff, location, room and breakfast
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Staff, location, room and breakfast

    Stayed in May 2018

  • Reviewed: 12 May 2018

    10
    Excellent location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location, nice staff

    Stayed in May 2018

  • Reviewed: 25 April 2018

    10
    Perfect location to discover Burgos. Quiet but really central. Very friendly staff! The room
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Small but very nice bathroom added a little twist to the room.

    Stayed in April 2018

  • Reviewed: 24 April 2018

    10
    Great hotel, amazing value for $
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Ideal location for the Camino, well presented, clean (impeccable) and very helpful staff

    Stayed in April 2018

  • Reviewed: 22 November 2017

    10
    Very helpful and friendly staff.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very helpful and friendly staff.

    Stayed in November 2017

  • Reviewed: 13 November 2017

    10
    Very comfortable and clean.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Comfortable bed and close to everything.

    Stayed in October 2017

  • Reviewed: 26 October 2017

    7.5
    Small but nice room
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location in the center city

    Stayed in September 2017

  • Reviewed: 23 October 2017

    10
    Reception staff helpful and freindly :)
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Reception staff helpful and freindly :)

    Stayed in October 2017

  • Reviewed: 4 October 2017

    7.1
    would not stay in the centre again
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    The Parking is a problem

    we did not eat there. The bed was very comfy

    Stayed in October 2017

  • Reviewed: 3 October 2017

    10
    I enjoyed my stay and would like to go back
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Central position, receptionists very helpful

    Stayed in September 2017

  • Reviewed: 24 September 2017

    9.2
    It’s above a nightclub.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s above a nightclub.

    Stayed in September 2017

  • Reviewed: 20 September 2017

    8.3
    Staff are excellent -Valentina y Roberto are the best
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower sprayed all over

    Staff are excellent -Valentina y Roberto are the best

    Stayed in September 2017

  • Reviewed: 15 September 2017

    10
    Location of the hotel was perfect.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The overuse of plastic, on room glasses, in bins, coffee sachets etc. etc.

    Location of the hotel was perfect. Close to centre but quiet road.

    Stayed in September 2017

  • Reviewed: 12 September 2017

    10
    Over the expectation. I truly suggest this amazing place.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    La straordinaria signorilità della padrona di casa che rende tutto speciale

    Stayed in August 2017

  • Reviewed: 10 September 2017

    10
    I found the receptionists to be very helpful and welcoming
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    After walking on the Camino I found this location very close to centre of Burgos

    Stayed in September 2017

  • Reviewed: 7 September 2017

    9.6
    Nice central hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Small room as always in central hotels.

    Very near to everything

    Stayed in September 2017

  • Reviewed: 25 August 2017

    7.1
    Lift - as on 4th floor
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Shower smelly as design makes its hard to clean. Close to centre of town so street noise until 2am

    Lift - as on 4th floor Very central Helpful staff

    Stayed in August 2017

  • Reviewed: 27 July 2017

    9.6
    Very nice BOUTIQUE HOTEL
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    nothing

    in center , nice room , value for little money

    Stayed in July 2017

  • Reviewed: 27 July 2017

    9.6
    Very good.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Very helpfull staff. Very clean. Parking plaza mayor at 5 min walking. Located in the center.

    Stayed in July 2017

  • Reviewed: 10 July 2017

    9.6
    The friendly and helpful staff
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room can get a bit stuffy.

    The friendly and helpful staff

    Stayed in July 2017

  • Reviewed: 27 May 2017

    10
    Great location and amazing value.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Good location. Great shower and room.

    Stayed in May 2017

  • Reviewed: 26 May 2017

    10
    Great. Ask for room away from street.
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room on street very noisy.

    Staff printed out some train tickets. Friendly. Spoke English.

    Stayed in May 2017

  • Reviewed: 7 May 2017

    10
    Great hotel, well located
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Well located, lovely room with balcony.

    Stayed in April 2017

  • Reviewed: 1 May 2017

    8.3
    Close to every thing you want from Burgos.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    very friendly staff

    Stayed in April 2017

  • Reviewed: 27 April 2017

    5.0
    Locatícia from Churchill is far than indicated.
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Locatícia from Churchill is far than indicated.

    Stayed in April 2017

  • Reviewed: 18 April 2017

    8.8
    Small, clean, centred, nice!
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Parking not very easy

    Very good location, nice staff, small an clean, I will come back for sure!

    Stayed in April 2017

  • Reviewed: 16 April 2017

    9.6
    Location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in April 2017

  • Reviewed: 9 April 2017

    9.2
    Good
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Bathroom has only a fully transparent glass door.

    Room design

    Stayed in April 2017

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