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Reviews of smartline Lancaster 3 stars

San Ramon Nonato, 16, 07610 Playa de Palma, Spain

#46 of 65 hotels in Playa de Palma

Guests' Choice

Review score

Based on 261 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.2

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    7.9

  • Value for money

    7.9

  • Free WiFi

    7

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Showing 1 - 8

  • Reviewed: 26 April 2018

    7.9
    Good value for money hotel, but not good if you want a quiet stay.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    I had a single room with a tiny balcony facing the road and on the first floor on top of the entertainment room also near the stairs/lifts, so it was very noisy.

    The location was good and staff was polite. Good value for money. The room was cleaned daily.

    Stayed in April 2018

  • Reviewed: 14 August 2017

    6.3
    Nice but noisy.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The pre-late-flight siesta - for which I had booked the room - was completely ruined by incessant and intrusive Muzak from the swimming pool. Inescapable.

    Stayed in August 2017

  • Reviewed: 20 February 2017

    6.7
    Brought a bicycle and had to pay 35 EUR extra.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Brought a bicycle and had to pay 35 EUR extra. The staff told me that there is no other option. The shower was broken No water pressure on the last evening

    Stayed in February 2017

  • Reviewed: 23 November 2016

    6.3
    Unfortunately fall short of what could have been had more thought been given to client requirement.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights

    No room service or means of making drinks Plates not heated in the dining room, so food goes cold quickly

    room with walk in shower-great. Plenty of space in the hotel layout.Staff most helppful

    Stayed in November 2016

  • Reviewed: 11 May 2018

    10
    Nice stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Awesome place, great food, very nice staff, good neighborhood and close to the bus station.

    Stayed in May 2018

  • Reviewed: 22 April 2017

    8.3
    Lovely clean hotel
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The noise from guests coming in at 3am, shouting and playing music. The trees shade the pool.

    Rooms cleaned everyday

    Stayed in April 2017

  • Reviewed: 9 September 2016

    7.5
    The Germans and Dutch
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Flaky croissants

    The Germans and Dutch

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 May 2016

    3.8
    The staff was not very helpful at all you asked them a...
    • Leisure trip
    • Solo traveller

    The staff was not very helpful at all you asked them a question and thier was interested at all. The bedroom was very outdated

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 8

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