We liked everything about the hotel except the pool experience. The hotel was pretty full and I'm sure that there were enough sunbeds for everyone but they were 1cm apart! All the usual nonsense went on with people putting towels out early in the morning to grab a space. It just felt like everyone was on top of you. The sunbeds were sooooo close together you couldn't even move them as the sun moved. Also the chairs by the outside bar were cheap and very very noisey and again packed in so there were enough for everyone.

The food was superb, and everything was clean and well kept

Stayed in October 2023

It is a little dated in places and can be busy around the pool however it was all managed so well, it really was not an issue at all.

Everyone was so friendly and helpful. The rooms were clean, the all inclusive package plentiful.

Stayed in October 2023

The pool area was completely full of sunloungers with towels reserving them, so rarely anywhere to sit around the pool. We all left and went to the beach each day.

Food was amazing, plenty of choice and well cooked

Stayed in October 2023

Nothing

The hotel staff are all lovely, the pool and jacuzzi area really nice and spacious, always available beds. The food and drinks were amazing , no expense spared. Definitely get value for your money.

Stayed in September 2023

The hotel communal areas were too warm, you would expect to feel the air conditioning in the bar areas and reception, lots of side doors were pinned open with chairs to let a breeze in. Extremely busy pool areas and most beds taken between 6am and 9am but not all used until later in the morning.

Nice pool view room with a fridge., staff very friendly and a great location.

Stayed in August 2023

Having to leave!!

Food was outstanding, plenty of everything. Staff amazing couldn't do enough for you. Pool excellent clean and tidy. Staff in all of hotel excellent. Highly recommend!!

Stayed in July 2023

Not enough seating on an evening for the outdoor entertainment.

Excellent choice of food, very friendly staff, premium brand alcohol and soft drinks.

Stayed in June 2023

Loved the variety of food for breakfast. Pool area is spacious and plenty of loungers for everyone.

Stayed in June 2023

no toilets or refreshments in the adults only area. food in the restaurant was not as good as my previous stay here as was a little disappointing

adults only area beds are very comfy branded drinks are fab

Stayed in June 2023

We were only able to choose twin room with pool view, so that we could have a baby bed as well. That was a disadvantage, because the stage where the concerts/shows were happening every night, was located near the pool, so until 11pm one could hear loud and clear all the music.

Hotel is very welcoming, the staff are super friendly and helpful, they put a lot of effort into making everyone feel good, have fun, they have a very nice entertainment team. Also, we had the best waiter serving us at the restaurant, thank you Malinine! We were 2 couples with kids, he was always preparing our table in advance, with child seats and cutlery, very friendly and careful with us. The food was delicious, a wide variety of dishes, with a different thematic every evening. The room was spacious and comfortable.

Stayed in June 2023

the food - for a 4star it could have been more choice

entertainment - the reps were brilliant

Stayed in June 2023

The pool was too deep

Great location , helpful staff , clean and friendly

Stayed in May 2023

Cons: it’s hard to come up with anything, but if being picky, a better children’s pool area with a slide or something similar

Fantastic value. The hotel is four stars but has exceeded expectations. I would give 4.5 stars as the entertainment and staff, mainly, are brilliant. From the maids to the animation team (Miguel, Sol and Brian and Natallia, to name a few, always smiling), everyone took the time to fuss about our little one. One night's entertainment with Grease and Mama Mia was a better experience than the Westend. Last but not least, the photographer Simon was exceptional. We feel like we made a friend as he was so personable. Honestly, the best holiday experience we’ve had as a family. Pros: all you can eat selection is better than most all-inclusive, the friendly staff and great entertainment. Cons: it’s hard to come up with anything, but if being picky, a better children’s pool area with a slide or something similar. We’ll be back! PS. A bottle of Prosecco (which is listed on Waitrose website for £12) was gifted with a bottle opener on our first day, a lovely touch.

Stayed in May 2023

Rooms clean, hotel clean, staff friendly, entertainment staff exceptional especially Soi (how he manages to remember most guests names and greet them daily was a pleasure!

Stayed in April 2023

just all round brilliant hotel

Stayed in May 2023

for anyone that isn’t confident in the pool the pools were a bit deep all at 1.5m depth except for small area on one of the adult pools. there was also a small kids pool and that would be my only concern - other than that there was nothing that could be improved on.

fabulous hotel, food was amazing and staff were really friendly and helpful

Stayed in May 2023

The only downfall was the lifts were very slow. But we just used the stairs.

We are a couple in our 30's who had done an all inclusive holiday before and didn't love it. Iberostar Las Dalias has completely changed our minds. It was a fantastic holiday and we will definitely be returning. It's a fully all inclusive hotel with breakfast, lunch, dinner and a snack bar throughout the day that has lunch style food. Alcohol can be got from early hours of morning up to 12:30am. Unless you want high top shelf alcohol that will be the only extra cost. They still served branded alcohol like Gordons Gin and Bacardi in the all inclusive package, along with cocktails. They are also self service stations for tea, coffee, water, minerals and beer. The food was lovely, with different theme nights. I'm a vegetarian and had plenty of options and there is a vegetarian section at dinner. My husband eats meat and was impressed also. The adults only area has a lovely big jacuzzi. The entertainment was exceptional, especially the Mamma Mia and The Greatest Show nights that are performed by the hotels entertainers. The acrobatic and magician nights are a must to. Music in lobby bar also. Inflatable and water mat games held in the pool. All round the staff and entertainers were exceptional. Juanjo at the bar done the best cocktails in my opinion. If you have children the staff and entertainers are superb with them and loads of activities are held for them. Don't hesitate in booking here. 900m walk to Siam Park and 1km to Siam Mall. Very close to beach and Las Americas as well.

Stayed in May 2023

Everything

Stayed in April 2023

Sometimes bad smell in the poolgarden. Some evening entertaiments too lood

Stayed in April 2023

Can't fault this hotel at all, met all our expectations. Food was good, pool area great. Animation team exceptional

Stayed in April 2023

N/a

Excellent hotel, food was great 👍

Stayed in April 2023

For some reason the keycards are very sensitive to cell phones and stop working if they are in close proximity to a phone and I had to go several times to the lobby to get this sorted, it can be a bit difficult to keep these things apart at all times. The noise insulation between rooms could be improved a lot, we were a bit unfortunate to have very loud and inconsiderate next door neighbors, noise from the hallway was also very noticable. Other guests is of course something the hotel can do little about but better insulation would go a long way, still this is nothing a pair of earplugs didn´t fix when it came time to go to bed.

The food was extremely good and lots of choices at dinner. The animation team was very active. The staff were all very respectful and nice to talk to when needed We had a great stay and would highly recommend this hotel for lots of reasons, especially for those who like to have lots of activities.

Stayed in April 2023

kids club was not a real kids club, fight for loungers every day, too many people hotel too small

clean and tidy at all times and every member of staff was amazing

Stayed in April 2023

people smoking and vaping by pool not in designated area

location just short walk from the beach food excellent staff friendly and hard working

Stayed in March 2023

interior is dated. food a bit repetitive. rooms were tight for family of 5. entertainment schedule did not keep to time during day. didn’t even know there was a kids club till last day. not much activities towards children, most pool activities aimed at adults 🤷🏻‍♀️

staff very friendly

Stayed in April 2023