Segura, 23, 03004 Alicante, Spain
#72 of 76 hotels in Alicante
Guests' ChoiceBased on 266 hotel reviews
6.3Cleanliness
6.9
Comfort
6.5
Location
8.4
Facilities
6.0
Staff
7.8
Value for money
6.6
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 4, 2024
Aliaksei
SpainSuper old hotel, so old that it probably older than my grandmother. A lot of facilities are outdated. Doors and windows don't inspire confidence in terms of security. To expensive for this kind room.
Location is good and also parking place.
Stayed in March 2024
Reviewed: March 13, 2024
Steven
United KingdomThe room is tired. The balcony door runners were tired and knackered. Long hairs in bed and on floor.
We didn't partake in breakfast there but found a cafe very near
Stayed in March 2024
Reviewed: February 21, 2024
Michael
United KingdomVery little insulation - all noises travelled very easily across all rooms.
Friendly staff Very clean Good location
Stayed in February 2024
Reviewed: February 15, 2024
Juste
SpainThe room looked poor, door handle was a bit unstable. Furniture is old, there was no proper duvet, just found a blanket in the wardrobe. Windows old and the wind was going through it so the room was cold. Walls are so thin that i could hear every noise and music coming from the other room, ladies were smoking through their window and i could smell everything. I did not feel safe there during the night because of noises, people shouting. I was also missing a hairdryer but that is not the main point.
The location was perfect but the inside - disappointing. Staff were nice, price was good. I loved that there was a bath, relaxing.
Stayed in February 2024
Reviewed: January 29, 2024
David
United KingdomWalls were very thin, could hear everything from other rooms
24hr reception, clean, well located
Stayed in January 2024
Reviewed: December 1, 2023
Antonio
United KingdomUnfortunately for me, my room was just next to the stock room so from very early in the morning cleaning staff was coming in and out constantly and the noise was very high non stop. The internet connection is not amazing either.
It is a good place to stay for location. Room was fine in itself. Normal single bed, not great for sure. Clean room. Hotel is just fine for one night stay if you need
Stayed in December 2023
Reviewed: November 14, 2023
Arturo
United KingdomA bit noise in the mornings if you want to stay in bed and sleep after 9 because the cleaning of the rooms starts quite early and the movement of the furniture is very noisy!!
Good location. room as expected, for a budget hotel everything is fine. Breakfast not good as there isn't a good choice of juice or fruit! is rather expensive as you can have the seemed basic breakfast anywhere for half the price.
Stayed in November 2023
Reviewed: October 23, 2023
Robert
United KingdomHave stayed twice before but this time spoilt by people in adjoining rooms coming back at 3am and carrying on making a lot of noise till gone 4am
Breakfast good location very good
Stayed in October 2023
Reviewed: October 18, 2023
Blunderfield
SpainThe room and whole hotel is a little tired. It could do with a refresh of internal paintwork and furnishings. The room/bathroom could be a bit cleaner, the floor was dusty and there was a sticker on the wall of the bathroom which has been there who knows how long, there was also a long black hair stuck to the wall but my camera couldn't show it properly.
Great location with parking at €10 for 24 hours is excellent. Helpful desk staff.
Stayed in October 2023
Reviewed: October 15, 2023
Mary
CanadaPoor wifi. Critical for us as we are on a self supported cycling trip. Access to internet is important to us in our day to day planning.
Good value. Clean. Good breakfast. Close to tons of shops and restaurants.
Stayed in October 2023
Reviewed: September 16, 2023
Maksym
UkraineVery old furniture with some smell, old fashioned and poor condition of bathroom and entire room
Good location, fast check in at night, double door which makes good isolation from hallway.
Stayed in September 2023
Reviewed: August 26, 2023
Ahmad
CanadaOk
No
Stayed in August 2023
Reviewed: July 9, 2023
Bill
SpainIssues with AC but staff did try and resolve quickly. Jose in particular was very helpful. Hotel needs modernising.
Cleanliness and staff are very attentive.
Stayed in July 2023
Reviewed: May 17, 2023
Geoffrey
United KingdomWiFi failed for s while after a power cut
Excellent location. Clean. Nothing wrong
Stayed in May 2023
Reviewed: May 16, 2023
Sheila
United KingdomOutlook a bit dark.
Didn't have breakfast.
Stayed in April 2023
Reviewed: May 4, 2023
Myroslava
Franceit’s so noisy, impossible to sleep if you are sensitive to sounds. Hotel is so old, really looks like 70-s. no fridge in the room
pleasant stuff , location is very good
Stayed in May 2023
Reviewed: May 4, 2023
Arturo
United KingdomRoom setting of furniture acquired not good use of space, bed too small and uncomfortable. No air conditioning and room was extremely hot, couldn't have a good sleep for 10 days. Mini bar not working couldn't have any cold drinks in the room!!!!!!!!!
Location. great!! Room size acceptable for one person but furniture a bit tired! Hotel in general is nice, could be better though!
Stayed in May 2023
Reviewed: April 9, 2023
Andrea
SpainWalls very thin, could hear all the noises of the neighbouring rooms
Stayed in April 2023
Reviewed: April 5, 2023
Ece
TurkeyNot so comfortable, noisy, no mini bar in the room, first night no frenchbed (even we paid it by booking), and very old building.
Cleaning and location
Stayed in April 2023
Reviewed: March 27, 2023
Philip
Belgiumneed a refreshment it’s Whitney out breakfast is poor
good location
Stayed in March 2023
Reviewed: March 21, 2023
Andris
United KingdomVery much appreciated the late booking acceptance having received no checking in instructions from Booking.com for the apartment we had booked for the same night.
Stayed in March 2023
Reviewed: January 5, 2023
Andrius
IcelandToo loud in hotel.
Stayed in January 2023
Reviewed: November 29, 2022
Tiz77
United KingdomThe hotel furniture, doors, textiles, ...every part of it is from the late 70's. It gives a feeling of shabby sadness. The bed wasn't the most comfortable unfortunately and the TV showed no channels, phone had no tone when I tried to ring reception.
Very central, yet quiet area, especially if your room looks on the inner light well rather than outwards. Wi-fi worked well and so did the lifts. Also, the old metal encased radiator worked fine (of its on accordance, there is no wall thermostat in the room). Both bathroom, room, linen and common spaces were spotless.
Stayed in November 2022
Reviewed: November 15, 2022
Neil
United KingdomRooms are very basic with minimal extras, but room rate probably reflects what you get.
The hotel is in a good location close to the train station and main area of town, not far to walk to marina etc.
Stayed in November 2022
Sofia, Bulgaria
Istanbul, Turkey
Bad Gleichenberg, Austria
Chillicothe, USA
Merano, Italy
London, Canada
Cambridge, UK
Bordeaux, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content