Galdo, 2, Madrid City Center, 28013 Madrid, Spain
#308 of 436 hotels in Madrid
Guests' ChoiceBased on 472 hotel reviews
8.2Cleanliness
8.5
Comfort
8.3
Location
9.7
Facilities
7.9
Staff
9.1
Value for money
7.9
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 18, 2024
Rafael
Puerto RicoGREAT location!!!
Stayed in February 2024
Reviewed: April 15, 2024
Steve
United KingdomLocation excellent with super friendly and very helpful staff room very clean breakfast very good
Stayed in April 2024
Reviewed: April 13, 2024
Tracy
United KingdomThe breakfast was really disappointing. There were few hot food options left out when we came down and what was left had gone cold! Next time I would not pay the extra £9 per person for breakfast, I would save my money and have breakfast in one the many local cafes nearby.
Our room was comfortable and clean and staff were friendly & efficient. Location was perfect - right at the centre of everything.
Stayed in April 2024
Reviewed: April 13, 2024
Matthew
United KingdomWe had a family room but the bunk bed was open at each end, so we didn't feel it was safe for our 5 year old to sleep in.
Hotel is in a great location, close to 2 Metro stations, bars, shops etc. Staff are really friendly and helpful. Our room was cleaned every day. The breakfast was very good.
Stayed in April 2024
Reviewed: April 6, 2024
Maria
United States of AmericaLocation
Stayed in April 2024
Reviewed: April 3, 2024
Deirdre
AustraliaThe single room felt a bit pokey as the bed though comfortable filled up most of the room.
Central location easy walk to shoppng and transport. Fabulous substantial breakfast with plenty of healthy choices
Stayed in March 2024
Reviewed: April 1, 2024
Rahul
GermanyNoisy guests
Location of the hotel
Stayed in March 2024
Reviewed: March 18, 2024
Michal
IrelandLocation as central as you get, lovely balcony view, great staff.
Stayed in March 2024
Reviewed: March 15, 2024
Daljit
IrelandThey didn't change towels and old bath mat was folded up and put back .. 🤢
Great location .. really nice room allowed me late check out very accommodating
Stayed in March 2024
Reviewed: March 9, 2024
Luís
BelgiumIt did not have many facilities to enjoy. The room we booked was the smallest one and was indeed very practical, with limited open space. No view from the room. The staff was pleasant but unremarkable.
The location was great, fresh orange juice at was superb, with a abundant selection of snacks and fruits. Shower heads were great. Clean and confortable room.
Stayed in March 2024
Reviewed: March 8, 2024
Dzanina
SwedenA bit noisy if there are ppl outside at night.
Everything was really good. The location,room, bathroom. Breakfast was ok.
Stayed in March 2024
Reviewed: February 27, 2024
Chen
Germanythe room space is too small
location is perfect
Stayed in February 2024
Reviewed: February 21, 2024
Patomol
IrelandMaybe coffee in the room would be great, but that's only me that need coffee fist thing in the morning. LOL. All was good. Nice place
The location is amazing, it was located only one block from Puerta del Sol, and everything is within walking distance. When we arrived there was no electricity but the person in the front desk handled the situation with professionalism and made the check in prosses easy and smooth and then he checked on us to see if everything was ok. The building is old so there are tiny things like the toilet seat was peeling, but everything was clean, spotless. Our room was in front of the main street but you won't hear the noise on the street. I travelled with my mom and we were delighted
Stayed in January 2024
Reviewed: February 17, 2024
Emily
United KingdomThe rooms were a bit shabby. The shower lacked pressure but was good enough for a wash - just not luxurious.
Great location. Very clean. Super comfy bed. Really helpful staff. Everything we needed in the room. Breakfast was delicious - fresh, tasty, and plenty of vegetarian options.
Stayed in February 2024
Reviewed: February 16, 2024
Joaquin
Puerto RicoNoice
Everything
Stayed in February 2024
Reviewed: February 12, 2024
John
IrelandNone
Its location.
Stayed in December 2023
Reviewed: February 12, 2024
Muthukumar
IndiaRoom size
Location and accessibility to the metro and train was easy
Stayed in February 2024
Reviewed: February 12, 2024
Muthukumar
IndiaSize of the room
Location was the best. Train and metro is very near
Stayed in February 2024
Reviewed: February 10, 2024
Julian
ArgentinaThe size of the room
The location is excellent
Stayed in February 2024
Reviewed: February 6, 2024
Laura
United Kingdombit noisy s
Staff at breakfast was nice. Nice.fruit.juices Great location
Stayed in February 2024
Reviewed: January 31, 2024
Virginia
AustriaThe location was perfect, very friendly personals!!!
Stayed in January 2024
Reviewed: January 26, 2024
Theodoros
GreeceMaybe it was a pity overpriced.
The location! In the centre of the city 2' from Sol square. The breakfast was also very nice with a variety of fresh fruits.
Stayed in January 2024
Reviewed: January 22, 2024
Nathan
United KingdomNoise. Accept outside noise but could hear a lot of noise from within the property.
Great location. Friendly, helpful staff.
Stayed in January 2024
Reviewed: January 9, 2024
Michael
United States of AmericaSmall room
Location
Stayed in December 2023
Beaugency, France
O Porto de Espasante, Spain
Puerto Vallarta, Mexico
Makassar, Indonesia
Eltville, Germany
Bloomington, USA
Tornac, France
Kissimmee, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content