Reviews of Hotel Loob Madrid
Avenida de los Descubrimientos, 38, 28850 Torrejón de Ardoz, Spain
Loading
Guests also reviewed these properties:
Yarra Glen, Australia
See, Austria
Jeddah, Saudi Arabia
Wildwood, United States
Milan, Italy
Trouville-sur-Mer, France
Budapest, Hungary
Neuharlingersiel, Germany
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Loading...
Reviewed: June 17, 2025 · Stayed in May 2025
Verified reviewI didn't get any breakfast. As a non smoker my room had a weird smell .
The weired smell
Reviewed: April 10, 2025 · Stayed in April 2025
Verified reviewReviewed: August 4, 2024 · Stayed in June 2024
Verified reviewReviewed: June 10, 2024 · Stayed in May 2024
Verified reviewGood parking love ❤️ it
Reviewed: May 28, 2024 · Stayed in May 2024
Verified reviewReviewed: January 8, 2024 · Stayed in January 2024
Verified reviewLocation, private, comfortable, beautiful
It didn’t work the gate of the garage. It’s annoying asking for hair dryer. We could hear people outside the room. I couldn’t use the screen mirroring from the Tv, not sure why it wasn’t working.
Dear Rocío, From Loob Hotels we thank you very much for taking a few minutes to value your stay with us and we are glad to know that you enjoyed it. The satisfaction of our customers is our main objective and therefore we strive to provide excellent service. We look forward to welcoming you again on a future occasion, and send you our best regards. The Loob Hotels team.
Dear Rocío, From Loob Hotels we thank you very much for taking a few minutes to value your stay with us and we are glad to know that you enjoyed it. The satisfaction of our customers is our main objective and therefore we strive to provide… Show more
Reviewed: October 28, 2023 · Stayed in October 2023
Verified reviewwide room , clean .
no reception desk ,automatic gate control was under the rain , the room light was on full night , and cant be switch of ,and not suitable for families .
Dear , Thank you very much for taking the time to rate your stay with us, as the opinion of our guests is what helps us to improve every day. We are not aware of the problem with the light that you mention, in case you had reported it, we would have given you a solution. Regarding the ATM, it is completely covered and protected from rain. Regarding the fact that it is not a hotel for families, of course it is not, we invite you to see our website before staying with us. We apologize for the inconvenience caused and we send you our warmest regards. The Loob Hotels team
Dear , Thank you very much for taking the time to rate your stay with us, as the opinion of our guests is what helps us to improve every day. We are not aware of the problem with the light that you mention, in case you had reported it, we… Show more
Reviewed: October 8, 2023 · Stayed in October 2023
Verified reviewReviewed: September 28, 2023 · Stayed in September 2023
Verified reviewThis place is for 18+!!!!, sex evrywhere. My son and his friends ordered the hotal for few hours while waiting for next fligh. Only one was 18, they had hide because the reception refuse to let them do check in.
Dond order
Reviewed: July 25, 2023 · Stayed in July 2023
Verified reviewIt was a big room with a nice bathroom . It's really close to the airport
I didn't expect that this is hotel for adults.
Reviewed: June 13, 2023 · Stayed in May 2023
Verified reviewThe other facilities were good
The sofa was too small.
Reviewed: April 4, 2023 · Stayed in April 2023
Verified reviewReviewed: March 21, 2023 · Stayed in March 2023
Verified reviewSize of bed
difficult to come in the room and time to go out . no loopy no ricption
Reviewed: January 28, 2023 · Stayed in January 2023
Verified reviewReviewed: January 25, 2023 · Stayed in January 2023
Verified reviewReviewed: October 7, 2022 · Stayed in September 2022
Verified review