Mar Mediterráneo, 1, 35100 Meloneras, Spain
#5 of 39 hotels in Meloneras
Guests' ChoiceBased on 531 hotel reviews
8.8Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.2
Staff
8.9
Value for money
8.2
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 March 2024
Torsten
United KingdomThe buffet area was incredibly busy and a bit chaotic at times. However, the quality was absolutely fine. On site restaurants were generally good.
Pools, room and staff were all exceptional. The entertainment was generally very good as well.
Stayed in January 2024
Reviewed: 2 March 2024
Joseph
IrelandFood in the buffet was bad, particularly dinners - awful Food in the other restaurants was good If in pool/seaview rooms the evening/night entertainment music is quite loud- good if you are in mood, annoying if you are trying to sleep or get kids to sleep - seek quieter rooms
Stunning hotel grounds, pools were amazing, comfortable beds. Really nice hotel Would go back but would go b&b rather than half board
Stayed in March 2024
Reviewed: 26 February 2024
David
United KingdomRestaurants so popular it was difficult to get a reservation at peak times.
Palatial resort. Lovely architecture and gardens all kept to a pristine standard. Delightful staff, excellent restaurants and the highlight for me, the huge infinity pool.
Stayed in February 2024
Reviewed: 25 February 2024
David
United KingdomIt’s not specific to this hotel but the buffet style breakfasts/dinner do get a little annoying when it gets busy. However, that said, it didn’t really impact on my holiday
As ever, the hotel and its staff were wonderful. Great location, really comfortable room, food was good, staff are always helpful and friendly. For such a large hotel, it is remarkably quiet.
Stayed in February 2024
Reviewed: 21 February 2024
Norbert
SlovakiaThe staff seemed to be a bit overworked, so they were not so friendly and helpful. I ordered a taxi for 5 am, unfortunatelly I did not wake up on time, the taxi driver was waiting for me but the receptionist did not care, he did not call me. This is not a five-star service! No coffee in the room :(
I really liked to pool, the park, the whole area. It was stunning! I liked the gym, the room was cosy with an amazing view. The food was average but great variety.
Stayed in February 2024
Reviewed: 20 February 2024
Sijtske
NetherlandsWe had an unfortunate check-in experience where the receptionist attending us was very disrespectful and quite prejudiced (complete contrast to the people being checked in next to us i.e. required many more checks, did not make eye contact, pointed out that one restaurant would be a 40 EUR menu and recommended wed try the others instead??). Made an official complaint with their Guest Services who were lovely and understanding. For the price you pay per night, it is surprising you also have to pay extra to use the Spa. I understand if you charge outside guests but not being allowed to make use of the pool despite it being right by the room was quite strange.
The hotel is architecturally stunning, beautifully decorated and maintained ideally located near the beach and shopping. The room and bathroom were spacious and luxurious, could not be defaulted.
Stayed in January 2024
Reviewed: 19 February 2024
Charles
United KingdomNice place. Good location. Sunbeds sectioned into areas not poolside. Breakfast very busy with big crowds but very good choices. Loads of pools, nice rooms.
Stayed in February 2024
Reviewed: 18 February 2024
Hermanus
NetherlandsBreakfast was very crowded and busy
The hotel room was spacious, good location next to Maspalomas dunes. There are beautiful gardens surrounding the hotel. The hotel lobby is very stylish and spacious.
Stayed in January 2024
Reviewed: 15 February 2024
Keohane
IrelandThe armchair and desk chair in the bedroom were both rather uncomfortable which was surprising as the room was very pleasant.
Stayed in February 2024
Reviewed: 13 February 2024
Tracey
United KingdomThe infinite pool was too cold and I expected it to be at heated. I had to pay for the Spa (sauna & steam rooms) I went with half board but was surprised to see I had to purchase drinks at dinner
The beach and sand dunes were very inviting but it was too windy to swim. Amazing massage Great spa facilities The room layout was well organized and spacious, overlooking the pool.
Stayed in February 2024
Reviewed: 12 February 2024
Andrea
GermanyThere were some very small ants in the room, which came back every day after cleaning. But they didn’t bother much.
Very nice gardens, pools and relaxation areas. The infinity pool is outstanding.
Stayed in February 2024
Reviewed: 10 February 2024
Sarah
NetherlandsRoom was a little far from the pool
Clean , Breakfast and Dinner had a large variety of foods for everyone.
Stayed in February 2024
Reviewed: 7 February 2024
Walter
IrelandAbout the property? - there was absolutely nothing not to like.
Beautiful, modern design, extremely well maintained, cleaned, managed. Excellent swimming pools. Wonderful choice of fresh, delicious food.
Stayed in February 2024
Reviewed: 6 February 2024
Sveinn
IcelandNot big enough resturant or buffet for all gests for dinner.
Mostly Everything
Stayed in February 2024
Reviewed: 5 February 2024
Valerie
United KingdomThe English food in the Gastro Alameda was lacking in choice and due to the length of the servery and the number of other guests trying to chose a meal, it became quite a challenge to select a meal. We were unable to dine in another restaurant and pay more, due to the tariff we were on. A great pity there was not more flexibility.
Our room was excellent in quiet location with views over garden and small pools. We enjoyed sitting in the gardens with various areas in which to relax. The staff were very attentive.
Stayed in January 2024
Reviewed: 2 February 2024
Anna
NorwayThe only think I can think of is A slightly hectic breakfast Logistic, but thats just a minor thing
Absolutely everything from the friendly and helpful welcome, the professionalism from A-Z, the selection og pools, restaurants, decks, bars, redtsutants, the view, the gym, - we already crave a trip back 🌸
Stayed in January 2024
Reviewed: 30 January 2024
George
United KingdomFew critiques but wouldn’t put me off returning. Firstly the reception and the staff there - 1 in 5 I would say was friendly the rest are quite cold and rude. They do not give off a feeling of wanting to assist you, also I had problems with getting hold Of reception via telephone. I rang reception multiple Times about a query I had and one time I had the phone ringing off 25 minutes with no one picking the phone up!! Also the hotel is beautiful as I said but I’d say almost 70% of the sun beds are in shade for the period of the day and all the ones that are in the sun have got towels on them from the crack of dawn! Despite signs up saying staff will remove towels if beds are unattended they certainly do not! Lastly, it’s impossible to get anything to eat anywhere in the hotel between 11-1pm not even a sandwich be made. Little annoyances that wouldn’t put me off coming back especially if they fixed these issues!
The hotel its self is beautiful and presented well. Room was very clean, spacious and bright. The maids were excellent I left them a little tip each day and they got better and better which was well received! The food is good when you’re able to get a table. The upkeep of the outside areas are immaculate and was a very comfortable stay.
Stayed in January 2024
Reviewed: 25 January 2024
George
GermanyBuffet slightly hectic at times, food not always well-labelled for allergy sufferers.
Swimming pools (including heated pool for our baby), cleanliness, sea views from the bar, large beds, walk-in shower
Stayed in January 2024
Reviewed: 23 January 2024
Brendan
IrelandV dark in restaurant
Beautiful setting, grounds and pools superbly kept
Stayed in January 2024
Reviewed: 21 January 2024
Faul
IrelandFamily room too small especially beds for price Slow service with few days glasses cups etc not replaced Should not have to pay for water at this price Breakfast chaotic too many people in a confined space at food need to have 2 locations
Location near board walk and beach Facilities especially pools and gardens Staff Aqua aerobics Entertainment Terrace in front fir coffee drink
Stayed in January 2024
Reviewed: 20 January 2024
Micu
United KingdomOnly thing letting it down was the reception and front desk - they just were not that helpful. The service at the pool was great but under staffed. There were sections for different classes which was lame.
Lovely hotel, recently renovated.
Stayed in December 2023
Reviewed: 18 January 2024
Eva-kai
EstoniaParking cost 18 EUR/ day.
All facilities were excellent. Liked the big pool with view at the sea and main building. Food street at breakfast and dinner was outstanding. All area was nice and interesting to explore. At evenings live music.
Stayed in January 2024
Reviewed: 17 January 2024
L
United KingdomThe pools could have been a bit warmer.
It was virtually faultless. The staff went above and beyond. The food was exceptional. The gardens are beautiful. The location is amazing. It's so clean, everywhere.
Stayed in January 2024
Reviewed: 16 January 2024
Eduard
GermanyParty night
Ort
Stayed in January 2024
Chattanooga, USA
Telouet, Morocco
Ramazzano, Italy
Roses, Spain
Noto, Italy
Valea Drăganului, Romania
Villanueva del Rosario, Spain
Valparaíso, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content