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Reviews of Seramar Hotel Luna - Luna Park Adults Only 3 stars

Mossen Antoni María Alcover, 6, 07600 El Arenal, Spain

#30 of 41 hotels in El Arenal

Guests' Choice

Review score

Based on 228 hotel reviews

6.9

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.2

  • Location

    6.8

  • Facilities

    6.6

  • Staff

    7.5

  • Value for money

    7.2

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Showing 1 - 14

  • Reviewed: 10 October 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 7 nights

    The best description for the hotel is loud. My balcony was facing an area between 3 hotel buildings where people would drink and talk the whole night. Walls were terribly thin, I was awaken by TVs running in neighbouring rooms. And generally people were very loud. Drunk people shouting at corridors and from balconies, that kind of stuff.

    The hotel was relatively close to the beach and easily reachable from the airport. This was an all-inclusive stay and there was always a wide variety of foods to choose from.

    Stayed in October 2017

  • Reviewed: 23 June 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 6 nights

    although all personnel is very serviceable and customer-minded, there were too many large groups making a lot of noise (shouting, music, drinking, ...), probably due to interesting price/quality.

    Stayed in June 2017

  • Reviewed: 21 September 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Food mediocre at best. Staff very rude and unhelpful. All inc drinks stop at 11pm. Booked 2 rooms but got shoved in an "apartment" due to hotel being full. 5 women to share one bathroom. Room right under canteen so woken every morning with chairs scraping loudly. Very basic room. No kettle. One wardrobe in bedroom then 3 beds put in what was supposed to be sitting room. Not adequate for five women

    pools good, location great just a short walk to beach front, restaurants and shops

    Stayed in September 2016

  • Reviewed: 30 July 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    The staff barely spoke English, the place was FULL of germans screaming and playing loud music until 1-2 am. Food was horrible!!! And you basically had to beg to the staff for shower gel for example... Only for people looking to party, not for people who want to have a nice and quiet holiday.

    The location was good, about the only thing...

    Stayed in July 2016

  • Reviewed: 10 July 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    You could here everything outside the room, drunk people shouting all night..no sleep for us. The food where a joke..almost same thing every Day, no flawors and very cheap.

    One younger guy at the reception where very informative and polite, he deserves to work at a better Hotel :)

    Stayed in July 2016

  • Reviewed: 17 September 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Location was poor, food was terrible, Entertainment didn't exist.

    Nothing about it.

    Stayed in September 2017

  • Reviewed: 6 August 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Hello

    Stayed in August 2017

  • Reviewed: 10 October 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Pepsi cups used for drinks at the bar.

    Great food,company and location. Excellent reception desk.

    Stayed in October 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Wifi you have to pay, its 45minutes far away from the Megapark, Bierkonig by walk.

    Pool, all inclusive, staff is smiling, good food.

    Stayed in August 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    The wifi is for extra charge

    tout

    Stayed in July 2016

  • Reviewed: 14 July 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    No free wi fi

    All good apart from the lack of wi fi Proximity to aqua land

    Stayed in July 2016

  • Reviewed: 10 July 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    Very loud young people at the night.

    Very good lunch and dinner. Helpfull personal.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 October 2015

    • Leisure trip
    • Family with older children

    Drinks out of Pepsi cartons, even in the bar! Pool area wasn't very clean and food wasn't very warm, often cold by the time you sat down. Did have a microwave in the restaurant, which I had to use.

    Rooms were cleaned every day

  • Reviewed: 19 May 2016

    • Leisure trip
    • Couple

    Too many miserable Germans.

    Close to Palma. Good food - excellent salad. Plenty of variety - fish - chicken - pork.

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 14

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