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Reviews of Madrisol This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Nuñez de Arce, 1, Madrid City Center, 28012 Madrid, Spain

#379 of 429 hotels in Madrid

Guests' Choice

Review Score

Based on 569 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    9.1

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2024

    8.0
    Very good central hotel
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It would be nice if there was a kettle in the room. It is on a busy road especially on the weekends since it is in a central location

    Very central location close to restaurants, main attractions The staff is very friendly and the hotel felt safe Good breakfast

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Great location, nice hotel but a noisy environment.
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    No fault of the hotel, the street life outside goes on into the small hours. Fine if you can sleep through the shouting and vehicle noise, on the Saturday they stopped at 6am.

    Nice little hotel close to the centre of Madrid, 4 minutes walk from Sol. In a little side street there was plenty of character. It's a small property with limited public rooms and a nice cafe which served a good, typical continental breakfast. The room was not huge but perfectly adequate for a few day's stay, nice and clean with a soft bed, We speak no Spanish and all the staff were very patient and helpful.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room is extremely small, the furniture is really old and the breakfast is very poor. It doesn’t have omlette, you can only choose boiled eggs.

    The location

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    The beds were not very comfortable. the memory foam mattresses left you feeling like you were falling out of the bed.

    Excellent location. Staff very helpful especially Esther and Javier and Elliot. Some staff were a little distant.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    6.0
    Too noisy and bad bed
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was really bad and window to main street really lowsy so all the constant noise until 04 in the morning kept me up.

    Location is perfect

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    I’ll definitely stay there again…and I’m a fussy twat
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights

    Noisey road outside some of the rooms

    Amazing location, staff were beyond helpful and the breakfast was great.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s old and wasted , the phone must have been taken 10 years ago

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Lovely staff and great location.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The noise and the split beds when I requested a double bed, as a couple this is extremely uncomfortable.

    Great location in the centre of Madrid. It was loud at night, we stayed on the second floor and you could still hear the street and the vibrations from the clubs. The hotel and room was very clean and the staff fantastic and helpful.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    6.0
    Not the best option for a family. The location is very nice but rest was average.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms were so small and I can see the dirt under the bed.

    Location

    Stayed in February 2024

  • Reviewed: February 19, 2024

    6.0
    Great location but not good value.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bad smell of drains in the corridors that you could sometimes see in the room. No double bed for a couple. Breakfast forgettable.

    Perfect location. Desk staff friendly and accommodating.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights

    The room is renovated, but other than that it seems the the small things are neglected. The glass on the counter was dirty, the soap box was empty, and the clean room sign was taped repeatedly taped instead of just replacing it with a new one.

    Great location and the staff was really nice.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom- beds- dirty and old towels. Rooms very small.

    Location

    Stayed in January 2024

  • Reviewed: January 22, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Basic breakfast but very nice. Lovely warm bread rolls

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    Central near to all pubs
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    Reception requested always to leave the card key at the reception when we wanted to go out.

    The view from the room but we hear all the noise from the pubs and the cleaning pleople at next day

    Stayed in November 2023

  • Reviewed: December 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy AI not working properly

    Very good location

    Stayed in December 2023

  • Reviewed: December 23, 2023

    7.0
    2 nights, December 2023
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very noisy at the night due to lot of night clubs nearby that makes crowd in the early morning (5:00-6:00 am). Front desk should be open 24h, but receptionist close metal bars on the main entrance during the night and doesn't stay nearby to open the door, so we had to knock and wait for several minutes to enter the hotel.

    Location is great. Only one munute walk to the Puerta del Sol. Cleanless is good. Godine value for money.

    Stayed in December 2023

  • Reviewed: December 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All was perfect and enjoyed the stay.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    Too much noise

    Perfect Location

    Stayed in November 2023

  • Reviewed: November 30, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    can't have visit over 10 pm, definitely not suitable for single guys.

    The location is perfect.

    Stayed in September 2023

  • Reviewed: November 25, 2023

    8.0
    enjoyed it a lot
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 5 nights

    small room

    great location room was smaller than expected

    Stayed in November 2023

  • Reviewed: November 21, 2023

    8.0
    Convenient, clean, comfortable.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    For us it was great. The room is small. You can hear some noise when the discos close early am.

    We enjoyed the busy location. The room was clean and windows pretty well soundproofed. Bed was very comfortable. Breakfast was convenient.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    7.0
    If it has a refurbishment I will be back
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It could do with a refurbishment

    The location

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Perfect Location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms

    Staff was very nice. Thanks for Mr Richard and Mrs Maria Jose. Breakfast was good, they serve fresh orange juice it was nice detail. The rooms are so tiny, honestly it was difficult to organise our luggages. Thanks for your helping Richard, he is so kind

    Stayed in November 2023

  • Reviewed: November 11, 2023

    8.0
    Nice and comfortable
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast buffet doesn’t offer so much stuff but still good!

    The hotel is located in the very center of the city so it’s just perfect!

    Stayed in November 2023

Showing 1 - 25

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