Cuenca, 6, 03503 Benidorm, Spain
#111 of 131 hotels in Benidorm
Guests' ChoiceBased on 880 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
8.0
Staff
8.5
Value for money
7.8
Free WiFi
6.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 26, 2024
Nicola
United KingdomPoolside music catered for a young crowd
Location, cleanliness, plenty of poolside seating and loungers
Stayed in March 2024
Reviewed: March 22, 2024
Willem
SpainBoth
Stayed in March 2024
Reviewed: March 18, 2024
Adam
IrelandOrdered food down at the pool bar, a pepperoni pizza and my friends had ham and cheese toasties. Hands down the worst food I have ever had, pizza was cold, cheese hadn't even melted properly. Sent it back to the kitchen, received half a pizza back (bizarre) , it was now warm on the edges, soggy, like it was thrown in a microwave. Sandwiches were similar, cold cheese again hadn't even melted. Didn't bother eating in the hotel again
Hotel was central. Facilities were decent. Rooms were basic but had everything you need.
Stayed in March 2024
Reviewed: March 4, 2024
Lee
United KingdomReception are in friendly Pool closed They tried to put us in bc a twin room when we paid for family room
Communication is bad and trying pay was a nightmare
Stayed in March 2024
Reviewed: February 24, 2024
Stella
SpainLocation is excellent rooms were clean and beds comfortable. Staff were very helpful
Stayed in February 2024
Reviewed: February 10, 2024
Kara
United KingdomWas abit disappointed that our room wasn’t clean
I liked the hotel and the area
Stayed in January 2024
Reviewed: February 2, 2024
Iain
United KingdomNothing
Friendly staff and good location
Stayed in January 2024
Reviewed: January 20, 2024
Simon
United KingdomOnly had green tea in the room. Need tea and coffee available.
Good facilities, helpful staff and excellent location.
Stayed in January 2024
Reviewed: January 16, 2024
Elizabeth
United KingdomStandard of the acts at the White Star Bar have declined.
The location was good, breakfast excellent. Staff friendly and helpful.
Stayed in December 2023
Reviewed: January 13, 2024
Pat
IrelandClean
Renovation work being carried out, very noisy and dusty.
Stayed in January 2024
Reviewed: January 6, 2024
Smith
United KingdomNo balcony
Very nice clean room friendly staff
Stayed in January 2024
Reviewed: January 1, 2024
Wayne
United KingdomSlow check in
Great location but slow check in. Room were clean
Stayed in November 2023
Reviewed: December 14, 2023
Margaret
United KingdomThe room was dark in appearance and the dark units made it look very dated. Food choice the first night was horrible lots of food had too much oil or grease and put us off eating the main selection. Better choice next day and better cooked .only stayed for 2 nights so can't comment on more
Comfy beds .English tv..kettle in room to use .bathroom spacious but dull . Storage OK. Good breakfast choices.
Stayed in December 2023
Reviewed: November 5, 2023
Phillipa
United KingdomCould have had more variety of food but went end of Oct so was quite so maybe that was why
Great location
Stayed in November 2023
Reviewed: November 3, 2023
Deborah
United KingdomThe only fault was the air conditioning system wasn’t good, in our group we had 10 rooms between us and everyone said the same thing about the air conditioning, at lowest setting it didn’t provide and cool air, other than that the hotel was excellent.
Location was excellent, clean hotel, pool area was brilliant and staff were great too.
Stayed in October 2023
Reviewed: November 3, 2023
Charlotte
United KingdomSome noise due to refurb, however understand as going in to the winter season.
Cleanliness
Stayed in October 2023
Reviewed: October 26, 2023
Marie
United KingdomThe towels didn't smell too fresh on one occasion, and the lighting was quite dark.
Great modern room and bathroom. Fantastic location with plenty of bars, restaurants and takeaways around .
Stayed in October 2023
Reviewed: October 23, 2023
Charlie
United KingdomThe scamming email/message from booking dotcom asking for credit card details to prevent fraudulent bookings
The amazing clean room, superb facilities and location.
Stayed in October 2023
Reviewed: October 18, 2023
Pr
United KingdomNothing, all good
Lovely room, recently refurbished and excellent bathroom/shower
Stayed in September 2023
Reviewed: October 2, 2023
Elaine
United KingdomNo coffee in the rooms
Location Friendly helpful staff Pool Area Price
Stayed in September 2023
Reviewed: September 30, 2023
Nicky
United Kingdomcentral and clean
Stayed in September 2023
Reviewed: September 30, 2023
David
United KingdomPeople shouting doors slamming at about 3 and 4 am.
Plenty going on in the hotel entertainment was good pool area brill staff friendly and helpful
Stayed in September 2023
Reviewed: September 28, 2023
Leanne
United KingdomGreat location
Stayed in September 2023
Reviewed: September 26, 2023
Steven
United KingdomUsing the car park. We wanted to but they told us to use street parking in white not blue areas of which there were lots. There weren't in half a mile radius of hotel!
The hotel was spotless and buffet breakfast fantastic. Was worried about the noise but didn't hear anything
Stayed in September 2023
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