Carretera de Andratx, s/n Km. 10, 07015 Portals Nous, Spain
#9 of 17 hotels in Portals Nous
Guests' ChoiceBased on 947 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.4
Facilities
8.1
Staff
8.7
Value for money
8.0
Free WiFi
7.4
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End of dialog contentReviewed: 18 April 2024
Sylvain
FranceThe breakfast is amazing even for vegan people. Spa and pools were great values.
Stayed in April 2024
Reviewed: 17 April 2024
Sayma
United KingdomThe room let down the whole stay, it was very small, cramped and in need of renovation. I don't know whether the pictures online are misleading or whether I just got given an old room. No car parking available onsite, although there is a paid car park next door.
Staff were amazing, very friendly and accomadating. Reception area looks newly renovated and the outside spaces and pool was well maintained. Breakfast had a good selection of items, although not much for vegetarians. The spa was lovely and relaxing although sadly children can only attend between 2 and 3pm each day which isn't always convenient.
Stayed in April 2024
Reviewed: 12 April 2024
Kelly
United KingdomI liked everything and will be back!
Staff are excellent, very welcoming. Rooms very clean, good size, balcony, mini bar, lovely bathroom. Breakfast has great choice, lovely dining room area. Nice pool and play area for children. Lovely area with shops, port, beach and restaurants.
Stayed in April 2024
Reviewed: 11 April 2024
Karlīna
LatviaRoom was cold when we arrived, but there was a warm blanket so we did not complained.
Breakfast was very good. Room was a bit small, but you can always book a bigger one, right!? Altogether - fine hotel, but nothing exceptional. Swimming pool closes to early.
Stayed in April 2024
Reviewed: 10 April 2024
Patience
United KingdomThe lack of variety of vegetarian food.
The clean facilities provided by the hotel. All the staff were very helpful and kind.
Stayed in April 2024
Reviewed: 7 April 2024
Samir
IndiaOverall a good experience. Nice location with nearby shops and restaurants. Breakfast exceeds expectations. We arrived early in the morning and they were kind enough to accommodate us and allowed early check in.
Stayed in April 2024
Reviewed: 6 April 2024
Christian
United KingdomBreakfast was very good
Stayed in April 2024
Reviewed: 26 March 2024
Caroline
United KingdomNothing
Bright, clean and welcoming
Stayed in March 2024
Reviewed: 25 March 2024
Paul
United KingdomNothing
Breakfast was very good a great selection. We thought the refurbishment of the hotel since our last visit was excellent.
Stayed in March 2024
Reviewed: 11 December 2023
Lara
ItalyNice spa
Stayed in September 2023
Reviewed: 12 November 2023
Cezary
Icelandthe spa was on bad condition, broken things, not everything works properly
great location, best staff
Stayed in October 2023
Reviewed: 9 November 2023
Sarah
United KingdomThe spa experience.
Location. Great breakfast. Comfortable rooms. Gym
Stayed in November 2023
Reviewed: 2 November 2023
Benoit
FranceStaff not very helpful, strong lack of sympathy & empathy Feel like you’re annoying them
Good hotel very comfortable
Stayed in November 2023
Reviewed: 1 November 2023
Mary
United KingdomLovely hotel very clean great staff great breakfast and great location
Stayed in October 2023
Reviewed: 31 October 2023
Andrzej
United KingdomAll hotel good, spa need upgrade, water dirty, jacuzzi and most of buttons in spa don't work very disappointed especially when you buy access for spa.
Restaurant staff very friendly very clean. And food for value of money good, only thing more vegetables at breakfast would be good, not everyone eats meet .
Stayed in October 2023
Reviewed: 30 October 2023
Susan
United KingdomGreat location
Stayed in October 2023
Reviewed: 28 October 2023
Mark
United KingdomNothing really to dislike as the hotel offers value for money so you get what you pay for.
This was my second stop here. The rooms are modern, clean & basic. Looks like there are ongoing renovations going on with a brand new spacey gym with all new machines. There were also some yoga classes on some mornings.
Stayed in October 2023
Reviewed: 23 October 2023
Sadie
United KingdomBut dated
Location
Stayed in September 2023
Reviewed: 16 October 2023
Colin
United KingdomFabulous hotel, very clean, staff were excellent and breakfast very tasty..
Stayed in October 2023
Reviewed: 12 October 2023
Anna
United KingdomThe sunbeds and pool area could do with being cleaner
The location was great and the breakfast was very yummy and plentiful. The spa was fantastic
Stayed in October 2023
Reviewed: 12 October 2023
Anna
United KingdomThe sun beds & pool area needs to be cleaned more regularly
The location was very good and the breakfast was lovely and plentiful
Stayed in October 2023
Reviewed: 12 October 2023
Tina
United KingdomAlthough the Spa facilities were very extensive and the indoor pool area was also included, some of the areas could be a bit cleaner (around the jets and edges of Jacuzzi, pool tiles in places) The pool was very difficult to enter and the ladder on one side was a bit unstable. Getting out wasn’t particularly easy also.
Great location. Excellent restaurants close by. The room was great and was kept very clean with maid service every day. Staff were very helpful and pleasant.
Stayed in October 2023
Reviewed: 10 October 2023
Catharine
United KingdomThe staff are brilliant, helpful and friendly
Stayed in October 2023
Reviewed: 9 October 2023
Jeanette
United KingdomVery good hotel, lovely staff, very clean, great facilities and location
Stayed in October 2023
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