A bit outside of the city centre, but very easy to reach!

Very friendly and clean

Stayed in September 2025

If anything, the cost. Everything was good, but I’m not sure it was a £400 a night experience.

Very well decorated and maintained, spacious, good facilities, and friendly, helpful staff. Excellent breakfast.

Stayed in September 2025

Pool area needs some TLC. More sunbeds to accommodate number of guests. Abide by pool opening times and not allowing guests to reserve early using towels.

Modern, spacious and received a free upgrade with stunning sea views

Stayed in September 2025

Rooftop wasn’t very lively and closed early.

Beautiful location, clean, good facilities. Lovely staff, enjoyable pool and the breakfast was delicious.

Stayed in September 2025

It is a bit dated and could do with some TLC The rooms were a bit small and not always cleaned properly You could t hear any music around the pool

Some of the staff were very friendly

Stayed in September 2025

Town is a bit far, yet thats what we were looking for

Outstanding views from the room. Very comfortable

Stayed in August 2025

Stunning hotel in a beautiful location

Stayed in August 2025

No parking space for cars

Very functional

Stayed in July 2025

Great facilities, very friendly staff, great location

Stayed in August 2025

A/C was terrible I thought the bathroom could of been cleaned better one bottle of small water per room clean was a little tight! We ordered food to our poolside loungers and the salads felt unfresh and there was an insane amount of cheese on the Doritos/Nachos... too much! An issue which was resolved was the amount of people who were staying with and the charges for them. This got sorted but was a lengthy conversation / emails etc to sort.

Brekfast was good, good selection, fresh fruit. Hotel is cool, clean Sea view was incredible Club sandwich from room service was amazing and the cocktails where nice

Stayed in August 2025

Access to the see

Friendly staff very good breakfast , best view in the room

Stayed in August 2025

You can only move between floor using the lift, in the Level there is only one lift and it’s very congested. I would suggest opening up access to stairs and adding another lift. We booked half board which was a waste, we ended up paying for a lot of our food on top of HB because it was limited to the evening buffet only. It would be good to be clearer on this or to consider a credits system.

I loved the location, and we were in the Level which felt very nice and exclusive with access to the rooftop pool & bar. The rooms were amazing, lovely and cool and we had stunning views over the ocean. The lounge offered a good range of complimentary snacks/drinks.

Stayed in August 2025

Clean and new facility

We had a problem at the check in they stated that i booked for one adult and they charged me 90 euros for each day , i was upset and requested to talk to the manger she agreed to give me 50 percent off the total price even tho i showed them the confirmation email from booking.com that states i booked for 2 adults . And the service at the pool was very slow and they have short staff, the food wasn’t that good

Stayed in August 2025

Amazing location, clean, good food, nice rooms

Stayed in August 2025

Nothing. The parking area could be improved because it’s tough to find a spot, also the breakfast option for “non-Level” rooms is only buffet (no menu) and coffee only from the automated machines

I loved the view, the activity schedule, the nice reception area, the room decor and cleanliness Loved the gym equipment and yoga in the morning! The garden is magic

Stayed in August 2025

Nothing

The area is Quite and good for relaxing , loved the staff,the rooms are comfortable, swimming pool area are very nice

Stayed in August 2025

The staff were great, very helpful. Beautiful surroundings and breakfast, nice rooms and location.

Stayed in July 2025

Small rooms, very bad food at the restaurant, bad coffee! Too expensive without real justification for such high prices .

Beautiful hotel, outside is amazing and everything smells perfect.

Stayed in July 2025

Proper coffee machine in room would’ve been good.

The property is amazing with fantastic views

Stayed in July 2025

Lack Of coffee machine in the junior suite and milks/ teas not replenished daily.

Breakfast buffet choice was fantastic Very chilled Vibe

Stayed in July 2025

There was very little parking available only at front entrance. You were directed to park in another parking spot which was free but 7min walk. Which was fine but hectic when you first arrive. Maybe save the front parking for new arrivals in the busy season giving the 2 hour parking and direct them to the nearest parking area.

The property is located in a good location and within walking distance of the centre where you can access all the restaurants. We found the hotel staff friendly and hotel well maintained. We stayed in the Level 1 Area which gives you access to the refurbished rooms.

Stayed in July 2025

Probably the best location on the island. Probably the best service and hospitality of all the hotels. But, hotels needs a long list of maintenance, renovations, upgrades, finishings, modernisations…etc. A touch of design would make the journey even more special. The people were fantastic.

Stayed in July 2025

Nothing

Great location, quality facilities and friendly helpful staff.

Stayed in July 2025

Everything was great!

Hotel was gorgeous! The staff were amazing! Can’t wait to return!

Stayed in June 2025