Portinatx, 16-18, 07660 Cala d´Or, Spain
#6 of 25 hotels in Cala d´Or
Guests' ChoiceBased on 43 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
8.9
Facilities
8.9
Staff
9.6
Value for money
8.5
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 12 October 2023
Joann
SpainIt would be nice to have additional toiletries, in specific shower cap, vanity kit etc. Lighting in our junior suite was poor. Also, changeover staff should ensure TV is set back to default settings for next occupant.
Very smart decor, well laid out and maintained. Excellent staff, good facilities.
Stayed in October 2023
Reviewed: 12 October 2023
Gerard
United KingdomCooked food not very good at all
High standard throughput, secluded. Excellent staff
Stayed in October 2023
Reviewed: 25 September 2023
Caroline
United KingdomOne thing that I always wish hotels would do is provide proper mugs for coffee at breakfast and in the hotel rooms. I hate cups and saucers and especially tiny cups that you can hardly get any coffee in - otherwise the coffee is always too strong. But it's a tiny detail in an otherwise lovely hotel.
Lovely hotel. I've stayed here twice just briefly now and the staff are always very friendly and everything is well run.
Stayed in August 2023
Reviewed: 21 September 2023
Mervyn
United KingdomNothing, impossible to fault.
Everything, lovely hotel, fabulous staff made us feel very welcome, super buffet breakfast and good selection for our evening meal. Really huge comfy bed and beautiful room with massive shady balcony. Peaceful surroundings and beautiful gardens. The pool was well maintained and clean and always plenty of sun loungers. We very much enjoyed the pianist playing during breakfast Friday.
Stayed in September 2023
Reviewed: 20 September 2023
Peter
United KingdomNothing
Quietness, cleanliness, staff.
Stayed in September 2023
Reviewed: 19 September 2023
Stephen
United KingdomNothing
Beautiful hotel, very quiet. Lovely room and quiet indoor pool.
Stayed in August 2023
Reviewed: 2 September 2023
Niall
United KingdomThe only thing that we had an issue with was the number of children at the hotel when we stayed, and the fact that this made the outdoor swimming pool practically unusable for adults a lot of time during the day.
Hotel location was great, with easy access to the town centre on foot, and also nearby beaches. Hotel has lovely grounds, and gardens surrounding it. Our room (premium) was very nice, spacious, modern, very clean and comfortable. The restaurant at the hotel was excellent also. Staff were very friendly and helpful we found.
Stayed in August 2023
Reviewed: 7 August 2023
Camilla
DenmarkRooms a bit outdated and very plain. Restaurant quite busy in the morning, and difficult to get sunbeds (people ‘reserved’ the sunbeds without really using them).
The pool area. The large balconys. Friendly staff. Especially Paula who helped us to another room, which impacted our experience highly in a good way. Loved sitting on that balcony. Charming place.
Stayed in July 2023
Reviewed: 2 July 2023
Paula
IrelandBetter hot food choice
Breakfast was good plenty of choice
Stayed in July 2023
Reviewed: 10 May 2023
Thomas
United KingdomSun beds for hire at the bottom of the pool, they were not required by us but didn’t seem to be in keeping with property’s customer service level.
Quiet and beautifully manicured gardens.
Stayed in May 2023
Reviewed: 27 October 2022
Walid
GermanyThe breakfast is fine but not 5 star worthy. And the staff on the omelette station are not friendly
The ambient is great. You get a tropical classy vibe. The staff are very helpful and friendly except the guy who make the omelette
Stayed in October 2022
Reviewed: 31 July 2022
Wilson
United KingdomNothing
The hotel and grounds are beautiful and graceful. Evocative of another age when understated style meant everything. It feels glamorous… You can pretend you’re in Beverly Hills.
Stayed in July 2022
Reviewed: 30 July 2022
Victoria
United KingdomIt was hard to get a dumbed round the pool, often towels were left on beds and clearly they were not being used, this was a bit frustrating as it was busy time of year, in the end we sat in the pretty gardens by our room which was fine as we didn’t have young children
the gardens are lovely, the staff are very attentive and helpful, especially reception , breakfast staff and cleaners the massage was fab too
Stayed in July 2022
Reviewed: 26 July 2022
Johnson
United KingdomCould do with more poolside beds
Lovely hotel, very friendly. Great breakfast.
Stayed in July 2022
Reviewed: 24 July 2022
Beata
United Kingdomeverything
Stayed in July 2022
Reviewed: 20 July 2022
Victoria
United Kingdomthe beds were quite hard and uncomfortable
lovely setting, the food in the restaurant is fantastic. great outdoor swimming pool and good to have the option of an indoor pool too. very friendly and accommodating staff.
Stayed in July 2022
Reviewed: 29 June 2022
Kinga
HungaryThe hotel is located in a residential / party area, cca 10 minutes from the beaches and 15 mins walk from the marina.
Everything about the hotel and the personnel was amazing. The buildings and the garden are lovely and well maintained, the pools are pleasant and there is also a small playground, very much appreciated by our baby. The staff is amazing too, kind and very accomodating. Breakfast, lunch and dinner was very good too.
Stayed in June 2022
Reviewed: 25 June 2022
Pierre
Switzerlandgym appliance too old
everything
Stayed in June 2022
Reviewed: 24 June 2022
Peter
United KingdomPlenty of lovely grub available. Staff smiling and helpful.
Stayed in June 2022
Reviewed: 16 June 2022
Alison
United StatesThe rooms are a bit dated.
The staff absolutely made the stay - super friendly and helpful. Pool is gorgeous.
Stayed in June 2022
Reviewed: 7 June 2022
Julie-ann
United Kingdomrooms could do with a little modernising, lots of bird poo on balcony so couldn’t really use it- a roof or canopy would have helped
food was good, grounds nice, staff lovely and helpful, room was very spacious, very good value for money, very central location
Stayed in June 2022
Reviewed: 20 May 2022
Maria
United Kingdombed was a little hard and the furniture a little tired
lovely staff, great location and very clean
Stayed in May 2022
Reviewed: 20 April 2022
Jessica
United KingdomNothing!
Beautiful hotel in stunning grounds full of flora and fauna. Facilities were fantastic and it was quiet. Perfect for our break with our 5 year old. 10 min walk to a beautiful beach. Staff were nothing but lovely. Apartment was so comfy and clean.
Stayed in April 2022
Reviewed: 11 September 2021
M
United KingdomLovely hotel in great walkable location. Really nice pool area. Special mention to the staff - extremely welcoming, nothing was too much trouble.
Stayed in September 2021
Showing 1 – 25
Rzeszów, Poland
Warwick, UK
Chrysi Ammoudia, Greece
Nerja, Spain
Capoliveri, Italy
Franz Josef, New Zealand
Ontígola, Spain
Düsseldorf, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content