Plaza de España Bl.2, 29780 Nerja, Spain
#4 of 27 hotels in Nerja
Guests' ChoiceBased on 1363 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.7
Facilities
8.9
Staff
9.4
Value for money
9.2
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Paula
IrelandNothing
Really relaxed and nice hotel. Clean and spacious rooms. Good value and friendly and helpful staff.
Stayed in April 2024
Reviewed: April 21, 2024
Little
United KingdomThe Manager and staff were exceptional. The location excellent and central. 5 mins walk to a gorgeous cove. Near to restaurants and bars. I'd love to come back.
Stayed in March 2024
Reviewed: April 18, 2024
Derek
United KingdomOnly criticism I’ve got is that it didn’t have a kettle in the room, would have loved to have a coffee sat on our balcony overlooking the lovely square
Location, cleanliness, rooftop pool, value for money
Stayed in April 2024
Reviewed: April 17, 2024
Nicola
United KingdomI’d have personally preferred tea/coffee making facilities in the room - however, the hotels restaurant/cafe provided takeaway drinks so this is not a show stopper (just a personal preference).
The location is perfect. Staff attentative. Rooms large enough and extra space with a balcony equipped with tables and chairs.
Stayed in March 2024
Reviewed: April 16, 2024
Patricia
IrelandBalcony bit small
The location and friendly staff
Stayed in April 2024
Reviewed: April 14, 2024
Frank
United KingdomIf you're a light sleeper, maybe not the place for you
Perfect location in my favourite town
Stayed in April 2024
Reviewed: April 13, 2024
Paul
United KingdomFinding the hotel and parking was an adventure- like a petrol version of The Crystal Maze. Excellent parking facilities underground with private, direct access to the hotel
Perfect location for town centre and local beaches. The weather was ideal so used the roof-top pool area which was ideal to cool off in. Very clean and modern hotel, staff really helpful and Nerja was lovely for a couple of days before heading North into the mountians. Lots of local restaurants, supermarket and Balcon within 2 minutes walk. Excellent value.
Stayed in April 2024
Reviewed: April 12, 2024
Ogrady
IrelandFor the nightly cost it was good value and bedrooms were cleaned regularly. Good service...
Service at breakfast was not great. Alot of waiting and went elsewhere as a result a few mornings...Breakfast was not included.
Stayed in March 2024
Reviewed: April 11, 2024
Virginia
IrelandPerfect location just off the church square. Very clean hotel and our room was cleaned everyday.
Stayed in April 2024
Reviewed: April 11, 2024
Gina
United KingdomNothing
All of it
Stayed in April 2024
Reviewed: April 10, 2024
Gerard
United KingdomIt was almost perfect but in the evening I ordered food in the hotel cafe and waited 30 mins before being told nothing was coming, very disappointing in what is otherwise a nice hotel
Stayed in April 2024
Reviewed: April 10, 2024
Heather
United KingdomCouldn’t fault for price paid the staff location cleanliness and breakfast was lovely
Stayed in April 2024
Reviewed: April 10, 2024
Sophie
United KingdomIf had to say anything it would just have been nice to have a small kettle for tea and coffee in room.
The hotel was lovely and clean, very friendly and helpful staff. The cafe was very nice. It is located in a great place to access town centre.
Stayed in April 2024
Reviewed: April 9, 2024
John
IrelandNoise in the hotel. People returning to rooms slamming doors or up early with kids talking at a normal tone. Not the hotel staff themselves who were very nice. People just need to be more considerate.
Pool area is lovely and the food in the cafe is nice. Very nice coffee.
Stayed in April 2024
Reviewed: April 8, 2024
Dara
IrelandNothing we loved our stay.
Great location in Plaza de España and very close to Plaza Balcón de Europa. The rooftop pool and jacuzzi were a real sun trap and great place to chill out after exploring the town. The rooms were basic but really clean and the balcony was nice to sit out and over look the main square below.
Stayed in April 2024
Reviewed: April 7, 2024
Kenneth
United KingdomNormal Booking.com room allocation overlooking a back alleyway.
Very central location. Comfortable room. Easy check-in. First class roof terrace with plenty of sunbeds, swimming pool, spa tub, and great views. Only 200mtrs from Balon de Europa.
Stayed in April 2024
Reviewed: April 5, 2024
Frances
IrelandFriendlier staff
Overall , everything about this hotel tucked the box , location , value , room🙂
Stayed in April 2024
Reviewed: April 3, 2024
Gail
United KingdomEverything was great ❤️ The only thing is I wanted to book again for Aug but it was fully booked 😢
Loved everything about this hotel location, spotless, wonderful staff, roof top pool, lovely bar area to relax with a coffee & the breakfast was just great. Well done mena plaza I would tell friends & family to stay here & I myself will be back ❤️
Stayed in April 2024
Reviewed: April 1, 2024
Fiona
United KingdomExcellent priced very comfortable rooms with little terrace looking over back courtyard or the square. Staff really friendly. Spotlessly clean. Breakfast was a buffet style with large selection. Or you can opt for continental. Next to lots of restaurants and balcon of Europe. We would stay here again.
Stayed in March 2024
Reviewed: March 30, 2024
Janice
United KingdomEverything was good
Great location warm friendly greeting on arrival , great value for money clean and good size room with a terrace Great cafe downstairs I would highly recommend this hotel
Stayed in March 2024
Reviewed: March 26, 2024
O'neill
IrelandNothing
Location, location location! It was right in the centre , beside the Balcón and all the lovely restaurants
Stayed in March 2024
Reviewed: March 24, 2024
Rachel
United KingdomBreakfast was a little on the cold side , would be nice to be able to request an omelette made to order.
It was in a great location , clean and friendly . Would definitely stay here again
Stayed in March 2024
Reviewed: March 24, 2024
Lee
United KingdomThe hotel was very clean and the staff friendly and helpful. Ideally situated close to the centre
Stayed in March 2024
Reviewed: March 22, 2024
Mary-rose
IrelandIt was all good
I loved its location, staff were fantastic and the room itself was wonderful.
Stayed in March 2024
Leeds, UK
The Hague, Netherlands
Granada, Spain
Grigoleti, Georgia
Ruka, Finland
Tamellalt, Morocco
Battenberg, Germany
Sunny Beach, Bulgaria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content