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Reviews of HSM Hotel Reina del Mar 3 stars

Baleares s/n, 07600 El Arenal, Spain

#13 of 50 hotels in El Arenal

Guests' Choice

Review score

Based on 1235 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.2

  • Location

    7.6

  • Facilities

    7.2

  • Staff

    8.4

  • Value for money

    8.1

  • Free WiFi

    7.7

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Showing 1 – 75

  • Reviewed: 28 October 2018

    6.7
    Pleasant hotel with nice staff close to beach and shops etc.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Very noisy at night outside. Dogs barking. Loud traffic. Hotel closeby playing very loud music and residents shouting. Wifi was very poor. Phone in room not working. Air con not working.

    Hotel was pleasant and clean. Food was ok although repetitive. Mainly catering for the majority of German guests. Loved the cats and fed them every day.

    Stayed in October 2018

  • Reviewed: 28 October 2018

    8.8
    Nice autumn holiday in a nice hotel
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 4 nights

    The pool water was way too cold. Air condition didnt work properly in our other room. Fruit flies swarming around juice vending machine.

    Food was good. There was many food options in the restaurant. We loved desserts. The smell of the hotel was always fresh and pleasant - kept clean well. Staff was very friendly. Great location and easy to get to the bus stop. Excellent value for money. This hotel left a nice aftertaste that we got more than we paid for.

    Stayed in October 2018

  • Reviewed: 27 October 2018

    7.1
    It was good value for money stay
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Kettle / tea and coffee making facilities in the room were greatly missed, damp smell in the bedroom and shower gels were tiny and awkward

    Lovely, abundant food, clean rooms , pleasant staff, allowed to come down to breakfast early on the departure day which was very helpful

    Stayed in October 2018

  • Reviewed: 26 October 2018

    8.3
    Very good hotel, good choice
    • Leisure trip
    • Group
    • Double Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    We were 3, and the double room with extra bed was too small for 3.

    The hotel is pretty good, with good location. Close to the beach, to the bars, shops. The public transportation is very good both to Palma, or to the airport. The room is nice. The breakfast and the dinner is very good, with great variety of food. It was really a good choice.

    Stayed in October 2018

  • Reviewed: 23 October 2018

    7.9
    We'd recommend this hotel to those who travel to Arenal and like comfort.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 10 nights

    We liked the staff, they were all really friendly and helpful, everybody speaks English. Food is great and the restaurant is modern and clean. Wi-fi works good, the beds and linen are comfortable, the sea view room is so clean and towels are changed every day (Jessica the maid thanks!).

    Stayed in October 2018

  • Reviewed: 9 October 2018

    9.2
    It was a beautiful holiday and I will surely return in the future
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I wanted to order a non alcoholic cocktail at the pool bar but the bar keeper said it's not possible even though it was on the menu. But I then ended up having an orange juice.

    The overall holiday was fantastic. The restaurant, Housekeeping reception staff were nice.

    Stayed in October 2018

  • Reviewed: 29 September 2018

    4.2
    Reasonably priced but manage your expectations
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Old building and rooms and bathrooms are not so great. If you have a room with view on the pool, it can be extremely noisy due to people splashing in the pool at regular and odd hours. They don’t offer parking, and this can become a nightmare in Palma as you need a car and parking is very scarce. Finally breakfast and dinner are included in the price but the food is really horrible, so would recommend eating out.

    Good location and reasonable price. Clean overall despite old building. More suitable for families with kids.

    Stayed in September 2018

  • Reviewed: 29 September 2018

    7.9
    Good value, very Clean accommodation and central.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Being able to arrange an earlier breakfast when going on excursions.

    The breakfast was lovely lots of choices and the pastries were very fresh. Waiters polite and let you have privacy.

    Stayed in September 2018

  • Reviewed: 29 September 2018

    8.8
    All good except fews foods at breakfast
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Some food at breakfast was VERY OILY (eggs, sausages). Impossible to eat.

    All good except fews foods at breakfast Would recommend this hotel as it's good value for money and location is good

    Stayed in September 2018

  • Reviewed: 15 September 2018

    6.7
    Friendly staff and good location.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Bathroom not truly clean, elevators not worked, some times just one was working (up to 4 people in a 9 floor building)...

    Friendly staff and good location. Delicious food.

    Stayed in August 2018

  • Reviewed: 14 September 2018

    8.3
    All the staff were very helpful and seemed happy.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The food could be better. It was very similar most days. We are not fussy eaters but 1 day dinner looked inedible even for us. There were a small number of flies in restaurant also.

    All the staff were very helpful and seemed happy. Reception staff were very informative. Even though the bedroom furniture is dated it was very clean.

    Stayed in September 2018

  • Reviewed: 11 September 2018

    4.2
    We expected more from a hotel with 3 stars and with this price,the hotel is overrated.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The hotel is old,everything inside is very old,one elevator doesn't work properly,WC is dirty and uncomfortable...It's better to change the TV which nobody needs with a fridge,it's more useful.The food in restaurant was sometimes ok,but mostly without taste and many times overcooked or the opposite.

    Friendly personal.

    Stayed in September 2018

  • Reviewed: 28 August 2018

    7.9
    The restaurant food was excelent.
    • Leisure trip
    • Group
    • Double Room with Extra Bed
    • Stayed 6 nights

    The noise from other tourist at night. The hotel is very noisy and the walls in room are very tiny. You can hear every word.

    The restaurant food was excelent.

    Stayed in August 2018

  • Reviewed: 10 August 2018

    8.3
    The friendly German receptionist Thomas was great he was...
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights

    Elevators are pretty old and small, one elevator was out of order, which meant that going up and down usually involved some waiting, nothing too troublesome but the elevators did look as if they could be improved in the future. Drinks with the dinner buffet are not included, so do keep in mind you will still spend something. We were with 2 and got a bottle of water (1L) usually and shared which costed us 2,20 EUR. Sometimes some noise here and there but that is kind of unavoidable in Mallorca, you are always bound to hear some music or some yelling, but it was never too loud or too disturbing.

    The friendly German receptionist Thomas was great he was fluent in German, English, and Spanish and was incredibly helpful, nice and polite, he helped us with anything that we came across and he also let us choose what type of room we wanted at the reception desk. The place itself is decent, has 9 floors a well-maintained swimming pool, and simple rooms with bathroom and working airconditioning. The beds were comfortable enough and we had a balcony overlooking the swimming pool. Overall the 5 nights stay was pretty enjoyable. Both the breakfast and dinner was a buffet style, for us this meant it was a hit or miss, we would try a lot and eventually find a food we liked. The food is very varied so you will always find something that you will like. The lobby looks nice and has comfortable couches. All in all we enjoyed our stay and would come back again.

    Stayed in August 2018

  • Reviewed: 29 July 2018

    5.4
    Hotel that does the minimum necessary
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The elevators need to be changed. The beds were changed after one night to a new one. Doors locks doesn’t give you safety feeling.

    Breakfast and dinner were abundant and ok. Swimming pool is ok

    Stayed in July 2018

  • Reviewed: 27 July 2018

    8.8
    Staff great, hotel clean but not for older people or families when we stayed mid July
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    Pool not as shown in pictures, very small. Nothing at the hotel to do other than use pool or bar. Stayed in hotel with mainly young male and female German groups and it was very, very, very, noisy at night. Awoken one night at 1.30am by young German man knocking on door to say he had started a fire in the corridor. He hadn't and security removed him from hotel after guest complained but not really a place for families or older couples.

    Staff were lovely and food was good

    Stayed in July 2018

  • Reviewed: 15 July 2018

    8.3
    A very nice place close to everything.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 8 nights

    The beds were not comfortable. The food was sometimes disappointing but for the money the hotel is very good.

    A very nice place close to everything. Nice and friendly staff. Overall a nice hotel.

    Stayed in July 2018

  • Reviewed: 10 July 2018

    9.2
    Summer Holiday 2018
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Only one chair in a two person room, there was no airer for swimwear or towels to be dried other than that comfortable

    House Keeping was very good we were half board and there was plenty to choose from the staff are very helpful

    Stayed in July 2018

  • Reviewed: 8 July 2018

    6.7
    Hotel itself is pretty good for the value
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Restaurant should have more vegetarian options and food should be labeled properly. Also would not choose it again because of it's location on El Arenal.

    I liked that we had a room overlooking the pool, it was not so hot. Staff generally very helpful.

    Stayed in July 2018

  • Reviewed: 26 June 2018

    7.5
    Very clean hotel, rooms were spotless.
    • Leisure trip
    • Couple
    • Double Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted via mobile

    Poor selection of food at dinner time. The hotel was very loud at night.

    Very clean hotel, rooms were spotless. There was a reasonable choice of food at breakfast. Rooms had air conditioning.

    Stayed in June 2018

  • Reviewed: 20 June 2018

    9.2
    Nice hotel with a very delicious breakfast and dinner;
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    Loud neighbours (mostly teenagers); the walls are very thin so that one can hear everything

    Nice hotel with a very delicious breakfast and dinner; located near the sea; the room was cleaned every day; personal is very friendly and eager to help.

    Stayed in June 2018

  • Reviewed: 13 June 2018

    7.1
    What you expect for a 3 star
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 6 nights
    • Submitted via mobile

    It's a 3 star, and fits the rating. Immediate area around the hotel is a bit grubby, high rise buildings all around you. The hot items at breakfast were okay but nothing special.

    Staff were excellent, arranging taxis, opening the restaurant early so we could have breakfast before our flight, sorting out loud guests, etc. Thought the beach was excellent and it's a relatively short walk. Likewise re the water park.

    Stayed in June 2018

  • Reviewed: 2 June 2018

    9.6
    It is a nice hotel with friendly and efficient staff.
    • Leisure trip
    • Couple
    • Double Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 9 nights
    • Submitted via mobile

    We didn’t like the noisy, partying Germans, keeping us awake until after 1am and then waking us up again at 6am the next morning. Fortunately we were allowed to change rooms the next night. It was either change rooms or change hotels.

    The food was good with a nice variety. Very pleasant staff.

    Stayed in June 2018

  • Reviewed: 4 May 2018

    8.8
    For the money we paid for 5 days the hotel is actually very good..I'm not disappointed
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The swimming pool didn't work for 3 days ..the food was practical the same in every single day

    Good Stuff,good cleaning..not far away from sea..the swimming pool area cleaned and comfortable

    Stayed in May 2018

  • Reviewed: 23 October 2017

    7.5
    Relative cheap hotel with meals option for people who are not too picky.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights

    No free drinks available at dinner, but there are option to eat juicy watermelon :D Building and interior is outdated, surrounded by dense building.

    Dinner was rich, breakfast simple. Supermarket near, also bus station from airport (5 eur, 21 route)

    Stayed in October 2017

  • Reviewed: 12 October 2017

    7.1
    It was nice
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 9 nights
    • Submitted via mobile

    We had breakfast and dinner included. There was not enough labeling to tell us what type of meat it was. For breakfast there was no labeling at all so we did not know if salami was pork, chicken or beef. A lot of the fruit and desserts were a bit old and did not taste fresh at all.

    I like the location of the hotel. It was near a big supermarket.

    Stayed in October 2017

  • Reviewed: 5 October 2017

    8.3
    3 minutes to the beach.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    the only vegetables on breakfast was tomatoes, a bit strange, because during the evening there was a wide choice. No ventilation in bathroom. Rooms a bit old fashioned but no problem with that.

    3 minutes to the beach. food was okay, always found something to eat. comfy beds. helpful staff. End of September not so noisy and air cond. was not needed. Good choice is on a budged. Recommended.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    7.9
    the stuff were very friendly and helpful
    • Couple
    • Twin Room
    • Stayed 3 nights

    interior is dated and the cleanness needs some improvement, no air-condition but overall good value for the money

    the stuff were very friendly and helpful location is nice food was fine

    Stayed in September 2017

  • Reviewed: 1 October 2017

    7.5
    Helpful and friendly staff.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    No air conditioning, room are not spasious and a little bit noisy from the street side.

    Helpful and friendly staff. We left a hotel very early and a staff has prepared some sandwiches and fruits for us to take away. It was nice. Good location, just few minutes till the beach and restaurants.

    Stayed in September 2017

  • Reviewed: 1 October 2017

    9.6
    The room was clean and the staff was very friendly and helpful. Service + food = very good price
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    The parties in the hotels in the neighborhood could be less noisy, but this is something which the hotel can't influence and if you compare it to the other places, it was not so bad. They usually stopped it after 23.00.

    The room was clean and the staff was very friendly and helpful. Very good service and food in comparison to the price. Unfortunately, we were informed that they're going to make reconstruction, so we're afraid that this will be also reflected in the price next year :(. Anyway, I would highly recommend it, if you want to spend calm or romantic holiday with your partner and you don't want to waste too much, but still you want to stay in nice place.

    Stayed in September 2017

  • Reviewed: 29 September 2017

    6.3
    Overall, an ok value for money, could be easily improved next time.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 12 nights

    Thin walls, but understandable considering that it's an old hotel. Unstable WiFi, but it's good that we had it, I guess. No AC in this day and age is weird, but we pulled through, considering it was September. No air vent/windows in the bathroom. NO PRIVACY ON THE TERRACE. The pictures may fool you, but it's practically useless. Elevators kept jamming, but this was tolerable. Probably not for the people on the 9th floor, though.

    Rooms were always cleaned, the lobby and ground floor were very pretty, the pool as well. Nice bathroom, comfortable beds, ok food.

    Stayed in September 2017

  • Reviewed: 29 September 2017

    5.0
    Location and variety of food
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms specially beds not comfortable, no ironing facility and pics from booking web site are little exagrated than original building

    Location and variety of food

    Stayed in September 2017

  • Reviewed: 28 September 2017

    8.8
    - very good food and very varied, we had all kind of food...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    - there is no hair dryer, fridge or air conditioner

    - very good food and very varied, we had all kind of food even paella - the room was very clean - the location is good, very close to the beach and bus station - the pool was very clean

    Stayed in September 2017

  • Reviewed: 28 September 2017

    8.3
    good value for money
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    raw potatoes for dinner every day / bad sound isolation

    cleanliness / good wifi connection in room / good and various breakfast / paella, fish and fruit for dinner / 2 min walk to the beach / personnel

    Stayed in September 2017

  • Reviewed: 24 September 2017

    5.8
    Good for price.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    disappointed a bit by restaurant food, if chef would put a bit love making food, would be very good, veg always overcooked.

    Price was attractive, staff wonderful, thanks for that

    Stayed in September 2017

  • Reviewed: 23 September 2017

    7.1
    Close to the beach, clean rooms!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No sunshine on the pool during the morning or late afternoon, sunbeds a little too close together so you feel like you're on top of people

    5-10 mins walk from the beach, good bar, rooms cleaned every day, different types of food each day

    Stayed in September 2017

  • Reviewed: 18 September 2017

    9.6
    Overall we had a very pleasant stay.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 9 nights

    Shower was not adjustable in height & needs more power. No early breakfast for our departure day before 08.00. Bacon at breakfast would be nice and & food hotter. No shampoo only soap & bath lotion.

    Good variety of food at the meals & kept refreshed. Hotel in a good position except for the hills down to the beach & promanade

    Stayed in September 2017

  • Reviewed: 14 September 2017

    7.1
    It was a marvellous stay in reina del mar and around mallorca
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    I wish all the staff of the reception to check the arrival and the departure time so that they can offer the b fast on their arrival day and to see if they are entitled for it to avoid certain arguments

    The croissant wereextra flaky and the bed was comfortable the food in general was good the room was also good and the linen was changed everyday reception staff was very helpful bar staff was excellent I will recomend this hotel to others

    Stayed in September 2017

  • Reviewed: 5 September 2017

    10
    hotel is spotless,staff are friendly and the food is...
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights

    wifi worked for 4 days and drove us mad for the last 3,needs to be upgraded

    hotel is spotless,staff are friendly and the food is excellent,really enjoyed our stay

    Stayed in September 2017

  • Reviewed: 26 August 2017

    7.1
    Pleasant stay, but noisy and hot
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    -no AC in the room and it was very very hot -very noisy neighbors

    -the room was clean every day -open buffet and many foods / different every day -comfortable mattress -nice view -clean pool

    Stayed in August 2017

  • Reviewed: 24 August 2017

    7.5
    Good value hotel for groups and celebrations. Not suitable for families with young children
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted via mobile

    Very noisy area of Arenal stag parties and young groups of party people. Mousy n early hours or morning bg as groups returned. Pool often a football ground and the young children not being able to get into pool.

    Close to Palma airport. 200 yards from beach down a hill.. Loads of shops around and supermarkets. Cheap prices meals all well presented and staff good and polite.

    Stayed in August 2017

  • Reviewed: 30 July 2017

    5.8
    If you want air con and no noise go somewhere else
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No air con very noisey and no fridge All items you have to pay extra for which is so random as they should be part of the room

    We liked the location, nice pool and friendly bar staff

    Stayed in July 2017

  • Reviewed: 28 July 2017

    9.2
    Over all happy but change needs b made due to children staying there
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Sometimes the noise off young people staying and fact the staff did not act when group was shouting and playing football at 140am in hall way

    Beach, shops, bars, aquapark all in 15mins walk

    Stayed in July 2017

  • Reviewed: 25 July 2017

    5.4
    The food was very good location and close to the beach
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 5 nights
    • Submitted via mobile

    Staff where not very helpful and and having no air conditioning Very noisy hotel people have been coming in late drunk waking everybody on up

    The food was very good location and close to the beach

    Stayed in July 2017

  • Reviewed: 25 July 2017

    2.5
    Disgusting
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    There is no aircon for a start, and I think in this day & age it should be standard, with the heat this time of year, the hotel is in a very noisy postion, needed windows open all night, but couldnt sleep. No safe in the room, just boxes behind reception, which there is nobody there to keep an eye on them. Staff were pleasent enough, but Nothing to shout about, they couldnt even tell me how to change the language on the tele. The food was awful, fried spam or ham for breakfast, bacon only once. The Orange juice was like water, the cornflakes were soft, just awful. Itis not far from the beach,but all up hill not suitable for older people. All the rooms have not be updated since the 60's or 70's. In all for the price of 813.00euro for a week I think just taking pe.

    Stayed in July 2017

  • Reviewed: 21 July 2017

    6.7
    Good place for the money, but very loud.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 9 nights

    Very loud guests, and hotel staff doesn't do anything about it. There is yelling and screaming at any hour be it day or night, place is good for the money, but don't reserve here if you wish any peace or quiet.

    Clean, food is not great but ok, overall good quality for the money.

    Stayed in July 2017

  • Reviewed: 19 July 2017

    7.5
    18-30's party central
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Noise No air con

    Food was nice. Wasn't a family hotel. Only several families all the rest were groups of young men and women. Noise was terrible all night.

    Stayed in July 2017

  • Reviewed: 15 July 2017

    2.5
    Ready to go home after an hour!!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Location in a very dirty street, felt unsafe at night Steep hill to main beach - not suitable for people with medical conditions or elderly! Dirty room NO AIRCON- had to go out and buy a fan as none to offer by the hotel as they were all in use Very unhelpful staff- couldn't be bothered Requested additional pillows as they were flat and told could only have 1 between 2 of us Pool doesn't catch the sun till after lunch so had to use pool at neighbouring hotel Very noisy due to location Pictures make it look attractive but deceptive!!

    Unfortunately not a lot

    Stayed in July 2017

  • Reviewed: 7 July 2017

    7.9
    Good stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The bed is too small for two people. Very loud at the night.Don't have AC and hairdrayer.

    The breakfast and dinner were very good, too much to choose from, and also if you come 5 min before ending you will find evrething hot and full plate all the time. The location is ok, near the beach and the main street. Nice and helpful staff.The room was cleaned everyday.

    Stayed in July 2017

  • Reviewed: 23 June 2017

    6.7
    Average
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very noisy Lots of young people running around shouting banging doors all through the night No fridge or air con in rooms

    Good location near the beach and lots of shops cafes etc

    Stayed in June 2017

  • Reviewed: 20 June 2017

    8.8
    Nice time
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Too noisy at night.

    Enjoyed the food there.Nice buffet, coffee,fresh crossants,lots of fruit. Nice pool,5 min to the beach. Staff very friendly.Location is perfect. We stayed there 7 night and breakfast and dinner were included,we had really good time. I definitely recommend this hotel.

    Stayed in May 2017

  • Reviewed: 19 June 2017

    10
    Over all i enjoy my stay vreat locarion very clean pool and realy friendly staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Was a lot of big groups of guys who were very noisy I think management should control that a bit better.

    Very friendly staff, room was cleaned every morning, food was ok. Great location to acsess the main attractions.

    Stayed in June 2017

  • Reviewed: 16 June 2017

    5.0
    Party destination, Not for Relaxation
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Non Ac rooms and No mini Bar but offcourse they do offer alternatives to Fan, which did not informed And got to know when checking out. They could have tell, when checking in and not after checking out upon enquired. Loud music by pool area in afternoon was really disturbing. The breakfast and dinner is good with friendly staff but at Reception the staff seems somewhat less interested in serving guests.

    Stayed in June 2017

  • Reviewed: 14 June 2017

    5.8
    Good for party animals
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 10 nights

    There were not many healthy vegetarian options, especially for breakfast. But the worst of it all was the noise. It's definitely not the hotel for people that want to relax in peace.

    The bed was comfortable and it was really close to the beach and other amenities.

    Stayed in June 2017

  • Reviewed: 30 May 2017

    5.8
    The food was outstanding great value for money the pool is...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    There was one bar staff was very rude on a few occasions did not appreciate we asked for ice an wine cooler as we were celebrating out engagement with champane we had to go to the manager to borrow this for a night

    The food was outstanding great value for money the pool is small and shaded most of the day the hotel was more for the elderly no entertainment but bingo

    Stayed in May 2017

  • Reviewed: 25 May 2017

    7.5
    OK for short stay
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room facing roadside which was noisy. Other guests making a lot of noise till early hours. No air conditioning. Hotel uphill from promenade.

    Value for money hotel, food ok for a short trip.

    Stayed in May 2017

  • Reviewed: 21 May 2017

    7.9
    Normal
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    In the room was not hair dryer and very thin walls so everything was heard. Also there was a lot of noise at night, especially Germany tourists were carouse. Dinner was various but not tasty.

    Delicious and various breakfast. Clean rooms ant helpful staff. Hotel is near two supermarkets, bazaar and it is not so far beach.

    Stayed in May 2017

  • Reviewed: 8 May 2017

    6.3
    Decent stay for a couple of days but not ideal
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed sheets were not clean, had to ask for a change. Also there was a different material on bedding which suggests they didnt get washed unless they had clear stains so ended up buying and sleeping using a towel. Toilet had a stain on,didnt sit on it once. Wasnt interested in the 4/5 options for dinner.half board but didnt eat or drink at hotel. Very basic for the price so cant complain

    Balcony with a view of the beach.

    Stayed in May 2017

  • Reviewed: 7 May 2017

    9.6
    A good value medium range hotel
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The plumbing noises can be irritating - not from the bathroom adjoining your own room but from other rooms nearby.

    The hotel was set back a bit from the sea front (about 4-5 mins walk). Room was fine, clean, we had a pool view and the balcony got the late afternoon and evening sun. The beds were comfortable too. I had read mixed reviews about this hotel so here is a bit of clarification: No air con - this could be a problem in high season. We were on the first floor so never used the lifts. Didn't use wifi either. Read that coffee not good. True, it's out of a machine but, my goodness people, this hotel is amazing value for money so just go out and have a coffee in the many surrounding cafes and bars Read that fruit juice not "fresh". Same comments as on the coffee apply. Breakfast is very good. A lot of Spanish people were staying and they were never drunk. We were on half board so ate in the hotel one night. Very acceptable and you could buy reasonably priced wines to accompany the food. Cleanliness of a high standard. I could only find one fault with the hotel and that was the noisy plumbing coming from the room(s) above. I think thin walls might have something to do with this but many hotels built in that era to cater for mass tourism have a similar problem. P.S. We arrived just before midnight and the taxi fare from the airport was €22.50. Maybe a premium added on for late evening? Since we were travelling light we took the no 21 bus back to the airport for the return leg of our trip so that evened things out.

    Stayed in May 2017

  • Reviewed: 23 November 2016

    7.9
    Budget hotel, a bit farther from the beach but still easily walkable
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    Some halls would really deserve new paint, rooms could be modernized.

    Quite nice rooms though with older furniture, kind staff, nice bar at the pool - all adequate to the cheap price (we eventually managed to catch a considerable discount here on Booking.com as we travelled by the end of October). roughly 400 m from the beach, otherwise bars, restaurants and shops almost next door.

    Stayed in October 2016

  • Reviewed: 22 November 2016

    7.1
    Breakfast and dinner had a very good buffet with múltiple...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Receptionists were not very frindly, did not give much advice about the city.

    Breakfast and dinner had a very good buffet with múltiple choices of food. All rooms have a balcony which is nice for the nights, room was small but clean.

    Stayed in October 2016

  • Reviewed: 4 November 2018

    7.5
    Near airport and beach
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    Bigger bedroom

    Convenient location near the beach, good food and nice pool

    Stayed in October 2018

  • Reviewed: 25 October 2018

    7.9
    Staff.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Staff. Pool. Value for money.

    Stayed in October 2018

  • Reviewed: 25 October 2018

    7.9
    Good value
    • Leisure trip
    • Group
    • Double Room with Extra Bed
    • Stayed 3 nights

    Good value

    Stayed in October 2018

  • Reviewed: 19 October 2018

    7.1
    Good food at dinner
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    Food at bed fast not up to good standards

    Good food at dinner

    Stayed in October 2018

  • Reviewed: 13 October 2018

    9.6
    Rooms, kitchen and food - one of the best
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 5 nights
    • Submitted via mobile

    A lift

    Rooms, kitchen and food - one of the best

    Stayed in October 2018

  • Reviewed: 7 October 2018

    9.2
    Nice location, five minute walk to the beach, stores or restaurants.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nice staff, always attentive to requests.

    Stayed in October 2018

  • Reviewed: 3 October 2018

    10
    The only place we have ever gone back to, as we enjoyed it so much the first time
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 8 nights

    nothing

    all the staff were brilliant, & it had a very comfortable & friendly feeling

    Stayed in October 2018

  • Reviewed: 1 October 2018

    8.3
    Good money value
    • Leisure trip
    • Couple
    • Double Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Beds not so comfortable. Old furniture.

    Nicely located, great food variety.

    Stayed in October 2018

  • Reviewed: 30 September 2018

    7.5
    Food was lovely
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    No fridge in room

    Food was lovely

    Stayed in September 2018

  • Reviewed: 11 September 2018

    8.8
    Pleasant place to stay with close by amenities
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Some noisy younger people early hours

    Friendly staff and clean. Close to beach and shops

    Stayed in September 2018

  • Reviewed: 9 September 2018

    8.8
    A very nice place close to everything.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    The food was sometimes disappointing at dinner

    A very nice place close to everything. Nice and friendly staff. Overall a nice hotel.

    Stayed in September 2018

  • Reviewed: 3 September 2018

    7.5
    Place
    • Business trip
    • People with friends
    • Double Room with Extra Bed
    • Stayed 6 nights
    • Submitted via mobile

    Everything

    Place

    Stayed in September 2018

  • Reviewed: 29 August 2018

    4.6
    Very average
    • Leisure trip
    • Group
    • Double Room with Extra Bed
    • Stayed 6 nights
    • Submitted via mobile

    Food was only very Ok, everything tasted the same

    Room very small, no shampoo or conditioner, air con not very effective.

    Stayed in August 2018

  • Reviewed: 3 July 2018

    7.5
    Buffet was prima
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 7 nights

    Buffet was prima

    Stayed in June 2018

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