Sierramar, 2, 29780 Nerja, Spain
#24 of 27 hotels in Nerja
Guests' ChoiceBased on 207 hotel reviews
7.4Cleanliness
8.0
Comfort
7.7
Location
7.3
Facilities
7.4
Staff
8.6
Value for money
7.5
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 22, 2024
Gerry
United KingdomSome of the staff particularly in the dining room do not seem to be can seem a bit brusk as though they are not happy to work there, although they are not obstructive in any way
The hotel is in a good location for walking and I chose it because our walking group from UK stay there each year. The hotel has also had a recent majeiver
Stayed in February 2024
Reviewed: November 3, 2023
John
United KingdomSmall room and balcony
Very clean
Stayed in November 2023
Reviewed: October 16, 2023
Lesley
United KingdomFood was bit bland
Breakfast was ok, not much for my mum to eat due to mouth cancer apart from scrambled egg which was cold.
Stayed in October 2023
Reviewed: October 9, 2023
Paul
United KingdomOur room had the weirdest balcony I have ever seen. There was just enough room for one person to go out onto it. In fairness we were in an end room the other balconies were much better.
The room was compact but very comfortable. The hotel itself is really good and we have stayed there a number of times now. It is always clean and tidy and the staff are quite friendly but very busy.
Stayed in September 2023
Reviewed: July 18, 2023
Zanatta
ItalyThe spa needs to be booked and the rooms looking directly into the street
The planning of the spaces
Stayed in July 2023
Reviewed: June 12, 2023
Juan
United Kingdombland, soul-less
Convenient walk into town
Stayed in June 2023
Reviewed: May 14, 2023
David
United KingdomReception staff are friendly but only had 1 slow computer, sometimes causing delays . Also, no towels are available for pool use...
The hotel is a lovely, well located place, with easy parking and walking distance from the town.
Stayed in May 2023
Reviewed: May 12, 2023
Paul
United KingdomThe sunbeds were past their sell by date with many broken ones. Too few parasols
The hotel was clean and fresh. The staff were friendly.
Stayed in May 2023
Reviewed: April 11, 2023
O'leary
IrelandBed was not comfortable.
Very good price,nice pool area,lovely bar and.breakfast areas.
Stayed in April 2023
Reviewed: March 8, 2023
Maria
United KingdomI asked for doble bed and got twin bed, the water on the spa was cold and couldn’t use the jacuzzi as it was even colder.
The property was okay, big room and nice bathroom.
Stayed in March 2023
Reviewed: February 21, 2023
Gillian
SpainCouldn't get on WiFi which was a bit disappointing. I knew the outdoor pool would be too cold to use and was therefore disappointed to find the indoor spa pool was out of use.
Have stayed at this hotel before staff always friendly and helpful. Breakfast is good too.
Stayed in February 2023
Reviewed: January 2, 2023
Crystal
SpainBreakfast .. maybe we caught them on a not so good day, but hardly any hot food left and what was there was hardly warm. Cold beans, no sausages, watery mushrooms, ... Selection of cold option - cheese, ham, pate, but for 8€ the quality could have been better. Served until 10am and we got in at 9.30am.
Clean, spacious, lovely helpful staff. Spa wellness facility... Free 45 minutes session per person per stay. Lovely outdoor area by swimming pool. Tea & coffee making facilities in room. Great water pressure in shower. Good snack food from the bar at pretty good prices. Two for one drinks happy hour ( 5-7pm!)
Stayed in January 2023
Reviewed: November 19, 2022
Lord
United KingdomBeds not comfortable
Location
Stayed in October 2022
Reviewed: October 28, 2022
Mark
United KingdomThe spa was not great. Guests putting towels out to reserve sunbeds. The signs said that towels would be removed by staff but they were not.
The outside pool and area was great. The cleaners were very accommodating, cleaning when suited the guests. The dining room staff were friendly and attentive. The big balcony was very good and the view was lovely. Good location, so car not necessary needed. Very good value for money.
Stayed in October 2022
Reviewed: October 23, 2022
Karen
United KingdomRoom and balcony very small. Poor quality towels and shower gel etc. Long way from main town.
good pool breakfast ok
Stayed in October 2022
Reviewed: October 10, 2022
Antoof
SpainPoor Gym with bad maintenance
Resourceful and friendly staff. Food. Happy hour at the hotel bar
Stayed in October 2022
Reviewed: September 10, 2022
Mark
Australiavery small rooms
easy going
Stayed in September 2022
Reviewed: August 15, 2022
Marianne
IrelandThe staff were very friendly and helpful. Nice quiet hotel good for couples. The pool and pool area was nice.
Stayed in August 2022
Reviewed: August 4, 2022
Stephen
IrelandFood very basic. Not big selection. Loungers ok quality, not enough umbrellas. Pitty the pool area had to close at 7.30pm. Many would have liked to stay longer with the warm weather. And the door key cards were constantly not working.
Staff did their very best. Friendly, helpful, despite the heat they worked hard. Few issues with the room but they were attended to promptly.
Stayed in August 2022
Reviewed: July 27, 2022
Arianna
United KingdomThe cleaning, when we was there the first day was very clean but after 2 days not. We come back from the beach every day so the floor and the toilette floor was dirty, and every day the cleaner just did the beds and a little bit the mirrors. One day we come back in the room after breakfast and the room was already cleaned, but the floor was really dirty so outside of my door there was the clenear and I asked her the brush and I cleaned my room's floor by myself. Another things is the food. I had in my accomodation breakfast and dinner, the breakfast was okey, but the dinner not. The food choise was very limited and not was good 3 days on 6 I ate outside in other restaurants. And the beds, when I booked I selected 1 double bed, because I hate 2 single beds togheter and I found 2 single beds.
The potiotion was very good, and the staff was very nice
Stayed in July 2022
Reviewed: July 23, 2022
Jose
United KingdomCondescending and unhelpful reception staff (not all of them, but those we spoke to). They have little respect for their customers and are not interested in feedback. Requests for quiet room, or any other requests are blatantly ignored and the said these are not guaranteed. Even after having these confirmed by email by the hotel.
Restaurant, bar, cleaning staff were all very good. Pool was not too crowded and there were enough sunbeds for all.
Stayed in July 2022
Reviewed: July 18, 2022
Sarah
United KingdomThe beds were terrible, such a tiny hard double bed. The bathroom was very shabby in need of a make over desperately.
Parking was available. Everything was clean. Air con was excellent in the room.
Stayed in July 2022
Reviewed: July 4, 2022
Karen
Irelandmost of the sun loungers were broken
location
Stayed in July 2022
Reviewed: July 4, 2022
Jennifer
United Kingdomit's was fine
The spa area & pool,the restaurant was very good and excellent aircon.
Stayed in July 2022
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