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Reviews of Hotel Nevasur 3 stars

Virgen de las Nieves, s/n, 18196 Sierra Nevada, Spain

#49 of 88 hotels in Sierra Nevada

Guests' Choice

Review score

Based on 530 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    6.3

  • Location

    7.4

  • Facilities

    6.4

  • Staff

    7.5

  • Value for money

    6.4

  • Free WiFi

    5.4

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Showing 1 - 32

  • Reviewed: 10 May 2018

    7.9
    Good place for a short stay.
    • Leisure trip
    • Group
    • Double Room with Extra Bed
    • Stayed 1 night

    The bed and pillow were not comfortable and were below my expectations.

    Good location and easy access to the ski station (a 7 min walk). No place to park the car, but that is normal in the city.

    Stayed in April 2018

  • Reviewed: 18 March 2018

    5.0
    Disappointing.
    • Leisure trip
    • Group
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Room was dated as the hotel clearly hasn’t been renovated in years. The bed covers smelt. No heating controls so the room was at constant boiling point

    Staff were brilliant

    Stayed in March 2018

  • Reviewed: 2 March 2018

    4.6
    We were not satisfied with our staying.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Parking was the biggest problem. When we arrived we were told you have to book your parking place. But later we saw people had problems, some people were skiing and others wanted to leave and the car owners were not at the hotel. A part from that, only a few cars can park there. Furthermore, the rooms were not very clean, the whole hotel needs renovation. It says three stars but in high season the price was like for the five star hotel. It was not worthy paying such a mount of money!!! Breakfast not bad. But don't have dinner there. Even if you had a plate of salad their will change you 15 euros. It was buffet.

    It was situated close to the centre and in a very calm place. The restaurant's cafe had a very nice view.

    Stayed in February 2018

  • Reviewed: 3 February 2018

    7.5
    Good value but with some simple changes could be improved
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights

    A short steep climb from the main plaza on icy paths may not suit everyone. Rather noisy when school groups staying. WiFi only in reception area. Some easily remedied things from past reviews should be acted upon eg kettle in rooms, replace missing pieces of games, Buffet breakfast could be more varied eg some fresh fruit (seemed to be cold options only some mornings or at least at certain times)

    Friendly helpful staff, comfortable beds. Good value at €76.50 per night for 2 (late January)

    Stayed in February 2018

  • Reviewed: 3 February 2018

    5.0
    Budget Hotel. You get what you pay for.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was OK. But dinner was not. To make up for mid week quiet times hotel had school parties in. Could only go in the dining room after nine therefore, by which time ALL the buffet was COLD. Terrible.

    Hotel in need of updating. Set in a ski resort at 2100metres with NO double glazing. Sat in Conservatory looking at wonderful view and freezing to death. Bedroom was under the main entrance. VERY NOISY. Stiff walk up from the village.

    Stayed in February 2018

  • Reviewed: 14 January 2018

    5.4
    Won,t go back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast room was gloom and try to get out the shower was difficult dark and dinghy.Staff was helpfully, And over heat in the bedroom

    IT was clean

    Stayed in January 2018

  • Reviewed: 12 January 2018

    8.8
    Good value for money - good location
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Heating in bedroom was on full blast (with the knobs on the radiators removed) so had to sleep with the window wide open.

    Good value for money - good location

    Stayed in January 2018

  • Reviewed: 8 January 2018

    5.4
    Good breakfast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Parking was a big problem. We (and several others) got towed by the police parking on the street outside the hotel on their suggestion (-€223 fine). When the hotel then let us park in the driveway it snowed heavily and wasn’t cleared so we got stuck for hours. - It has a very strong scent of wood polish. - some very 1970s decor.

    Good breakfast. Short walk to the ski lifts. Well heated.

    Stayed in January 2018

  • Reviewed: 1 January 2018

    6.7
    Good and nice staff.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No indoor parking for 17€ Day. Heating desconected during some hours. The facilities need some refurbishment

    Good and nice staff. Good breakfast. Very good views

    Stayed in December 2017

  • Reviewed: 1 January 2018

    5.8
    No parking! Heating too hot, we slept with the window half open
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too expensive, no parking offered! It is worth spending 20 euros more on a hotel that has parking and save the hustle of looking for parking.

    Very good location

    Stayed in December 2017

  • Reviewed: 27 December 2017

    3.8
    Would not recommend
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 1 night

    Payment was taken the day before arrival, when it clearly stated on the booking payment at hotel! Not happy. Reception lady not very friendly, ordered 1 double bed 1 single, got 2 single and bunk beds! The hotel is very old and dated! needs a really good clean! dont think the place has seen a hoover in a long time! was was tatty and beds awful, thin and springy?? thought for the money I paid was not worth it at all! No signage at all to help find the hotel on the mountain, about a 15 walk to the town- up hill onway back in snow bit tricky! I would not stay here again!

    The only good thing were the working radiators in the bedroom

    Stayed in December 2017

  • Reviewed: 5 March 2017

    6.3
    Location is good, stuff was very helpful, reliable WiFi,
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    It was hot in the room, we had to sleep with open window. Not comfortable pillows. Coffee for breakfast is instant (in Spain!). Rooms and lobby look tired and old.

    Location is good, stuff was very helpful, reliable WiFi, Clean enough

    Stayed in March 2017

  • Reviewed: 4 March 2017

    5.8
    Not such a good deal at all
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 4 nights

    Poor breakfast - Not even fresh fruits, even the bread was of poor quality. Do not open the window, bad smell from the outside pool which is destroyed but still has smelly water. Not a nice view

    Rooms are clean and warm.

    Stayed in March 2017

  • Reviewed: 7 February 2017

    6.3
    Basic Essentials with lovely staff but expensive in high season. Not for light sleepers.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    No sound proofing, old staircases and floorboards that creek when other people walk on the corridors, got woken up 4 times at night by people coming back to their rooms. Bed in a double was small. 1 night for 160 eur for a night when you couldn't sleep throughout is a bit steep (it was high season though)

    Staff was extremely helpful, booked us a table at amazing restaurant, provided directions and all info in perfect English. Location was good also, 5 min walk from main plaza.

    Stayed in February 2017

  • Reviewed: 1 February 2017

    6.3
    The reception staff were always very helpful and friendly
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was very disappointing. No clean tables, lack of cuttlery and generally the food/drink wasnt of a good quality Also no staff working in the dining area, reception had to help with any requests.

    The reception staff were always very helpful and friendly

    Stayed in January 2017

  • Reviewed: 13 January 2017

    5.0
    wont be going back!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Breakfast was appalling. Rubber scrambled eggs, tinned fruit (if there was any left), soggy cornflakes and fake orange juice. Spain produces some of the best and cheapest fruit so no excuse there. We had to be moved from the first room as the toilet continually ran water and we could here word for word conversations from adjoining rooms due to paper tin walls. and the shower had broken off the wall. If you are going to stay here take some ear plugs. We were moved and it was a little better, but every time someone flushed the toilet above us in this room it was like a stream train going by, there was really something wrong with the plumbing in the whole place. We could smell weed, especially in the lift and corridors. The guy on reception did say there was a problem with one of the guests, but it went on the whole time we were there. The hotel is very dated, tatty and needs decorating .

    The bed was okay and the location was not too far from the town. When approached the staff were helpful.

    Stayed in January 2017

  • Reviewed: 11 January 2017

    4.0
    Heating in our room could not be turned off.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Heating in our room could not be turned off. When we asked the reception, whether the heating could be turned off, the reply was that we should open the window.... Television did not work.

    Stayed in December 2016

  • Reviewed: 10 May 2018

    6.3
    Price
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No parking

    Price

    Stayed in April 2018

  • Reviewed: 15 March 2018

    3.8
    Not satisfactory
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 2 nights

    Very poor maintenance, very poor breakfast, owfull cofee.

    The location

    Stayed in February 2018

  • Reviewed: 4 March 2018

    7.5
    Nicely old fashioned fitted the mountain setting
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No parking

    Nicely old fashioned fitted the mountain setting

    Stayed in March 2018

  • Reviewed: 21 February 2018

    7.5
    Staff were excellent, especially Amalia
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Bit far to get to with young kids

    Staff were excellent, especially Amalia

    Stayed in February 2018

  • Reviewed: 20 February 2018

    7.9
    Good value for a family.
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not great and restaurant very dark and dismal.

    Spacious room and warm.

    Stayed in February 2018

  • Reviewed: 30 January 2018

    5.8
    Location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    No Wifi in the rooms

    Location

    Stayed in January 2018

  • Reviewed: 21 January 2018

    7.9
    The cleaning and the staff.
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 4 nights
    • Submitted via mobile

    The lack of breakfast variety.

    The cleaning and the staff.

    Stayed in January 2018

  • Reviewed: 15 January 2018

    8.8
    Good location, Good value for money.
    • Leisure trip
    • Couple
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Room was a little stuffy as heaters could not be turned off.

    Good location, Good value for money. Staff were very friendly.

    Stayed in January 2018

  • Reviewed: 14 January 2018

    5.8
    Hot water and heating
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    Pool table uneven. Sheets were not changed. Bar took too long to be served. Games missing pieces. Not great hospitality.

    Hot water and heating

    Stayed in January 2018

  • Reviewed: 8 January 2018

    7.1
    Breakfast could have been much better.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have been much better.

    Stayed in January 2018

  • Reviewed: 30 December 2017

    5.4
    Bed
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed

    Stayed in December 2017

  • Reviewed: 10 December 2017

    5.5
    Comfortable
    • Leisure trip
    • Solo traveller
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Location

    Breakfast and relaxing by the fire

    Stayed in December 2017

  • Reviewed: 16 April 2017

    8.3
    Good value for money
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 1 night

    Value for money and close to ski lifts

    Stayed in April 2017

  • Reviewed: 30 March 2017

    6.7
    Good value with lots of school trips
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Extensive noise / overcrowding due to many school trips staying

    Location

    Stayed in March 2017

  • Reviewed: 6 March 2017

    3.3
    Not cheap for overall poor accommodation.
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 4 nights

    Bathroom problem (cold water). Poor services. Bad food. Long uphill walk from gondola (ski). Lack of freezer in the room.

    Stayed in March 2017

There are also 28 reviews without text. These impact the overall review score.

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