Room is a bit small if you have two persons and their luggages.

Walking distance to everywhere

Stayed in April 2024

The hotel is advertised as having air conditioning. Unfortunately and disappointingly (as this was one of the reasons we chose the hotel) this wasn't switched on when we were there (April). When we queried it with staff we were told that it was company policy not to have it on for six months of the year. I assume that this is between November and April. This fact, however, is not mentioned in the hotel description on the Booking website, nor on the hotel website itself. No fan was available or provided. So, the room was hot and it made it difficult to get to sleep. Although the window opened, the traffic noise was too loud to maintain it open throughout the night. The bed was large, which was nice, but be aware that it is firm which made it uncomfortable for us. The bathroom has no ventilation and no fan, although it was clean.

Central location, near El Retiro and Atocha station so very convenient for us. The room was very clean and well-presented, although lacked decent lighting. The bed was a good size, but mattress and pillows were firm. Breakfast was reasonable.

Stayed in April 2024

Very compact

Just across road from Atocha airport. Clean, tidy and modern, but rooms were very compact so too were the corridors etc. Staff friendly and despite the compact rooms facilities were nice.

Stayed in March 2024

The room was very warm. When we asked for the air conditioning be turned on, we were told it was not on until Spring. We had to sleep with the window open, which brought in cigarette smoke, from the passers-biers (which I am allergic too). And the street noise.

Location is near the train station. It is also close to restaurants and bus routes. Jesus at the front desk was amazing and delightful

Stayed in March 2024

single room very small. one elevator only.

excellent location, very close to Paseo del Prado, all the museums. Safe. Subway station in front. staff helpful. Modern room. Quiet. Classic downtown hotel but well maintained and nicely furbished.

Stayed in February 2024

The rooms aren't soundproof like it was stated, so we could hear people coming into the hotel and talking at breakfast and walking outside in the corridor. We could also hear the other rooms through the walls. The room got very hot during the night, but the hotel doesn't turn on the aircon during the winter months. They suggested we open a window and turn off the towel heater instead. As our window opened up unto a backyard and fire escape exits, it did not feel very safe sleeping with the window open. We asked for a fan, but the hotel was unable to provide one.

Good central location, nice breakfast, easy to walk everywhere from the hotel. Bed was big and comfy and the bathrooms were nice as well with a rain shower. The staff were very friendly and accomodating.

Stayed in February 2024

The room was pretty small, however complete of the essential services (beauty kit, hairdryer, water, tea and coffe kit..)

Great staff, available and kind. The position is strategic, just in front of Atocha train and metro station. The city center is pretty close and I'd someone needs a taxi there is a good offer at any time of the day and night.

Stayed in December 2023

Simple and easy. For business trip is perfect; for pleasure purposes is boring. Very well located. Clean and good staff

Stayed in February 2024

Clean, simple, well located. Value for money.

Stayed in February 2024

Could have been a bit soundproof. Very disturbed sleep. Could hear everything from the outside street despite windows being closed.

The staff was exceptional and very friendly.

Stayed in February 2024

Everything good

Great location

Stayed in February 2024

N/A

Location is great, staff is friendly, breakfast is very good, clean facilities

Stayed in January 2024

The hotel is clean and beautiful and the staffs are really helpful and kind.

Stayed in January 2024

Small room

Good location Good breakfast

Stayed in January 2024

Location was great for art galleries and the park. Great tea and coffee making facility in the room. Gowns, toiletries and water were standard.

Stayed in January 2024

Close to the train station. Breakfast was correct.

Stayed in November 2023

Room is clean and it has all needed. There is a problem when you enter it first time, as it has a bad smell. I think that administration needs to do something about that, in order to align to the cost of the room.

Good hotel in a perfect location. It is close to everything: routes to city center, museums, parks, transport. Friendly staff.

Stayed in December 2023

A bit noisy with some sirens etc

Super great location next to main train station

Stayed in December 2023

Didn't have a kettle in the room

location was the main point in booking this hotel as its near to the main railway station and bus to airport

Stayed in November 2023

There was no coffee making facilities in the room.

Very well situated for Atocha Station and the staff were very accommodating.

Stayed in November 2023

The room is a bit small. And because our room is on the first floor, which is also close to the reception. I could hear some noise from the reception area during the night.

It's very close to Atocha train station. And it is easy to take the metro to the city center (only one/two stops). The staff are friendly.

Stayed in November 2023

Location is very close to public transport

Stayed in November 2023

Room is quite small. Breakfast could be priced competitively. There was no anti slippery pad in the shower room so be careful when you take a shower. The shampoo and conditioner provided could be better quality considering the price.

The location, it is right in front of the Atocha train station. There is a huge park behind the hotel. Convenient to a 24 hour McDonald’s.

Stayed in November 2023

Not being able to control the temperature in the room. Room size super small.

Location was good. Staff was very nice and helpful

Stayed in November 2023