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Reviews of NH San Sebastian de los Reyes 3 stars

Avenida Europa 11, 28700 San Sebastián de los Reyes, Spain

#2 of 9 hotels in San Sebastián de los Reyes

Guests' Choice

Review score

Based on 793 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    8

  • Staff

    8.2

  • Value for money

    7.8

  • Free WiFi

    7.5

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Showing 1 - 39

  • Reviewed: 7 July 2018

    4.6
    not worthy of a visit
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    the whole experience of this hotel was very disappointing.rooms small and drab,air con didnt work .;not even offered a fan .temperatures were unbearable,in a small room too noisy to open windows ..bar is very disjointed ',drinks had to be fetched from another location .dining area was horrible plastic chairs and tables .would not stay here again

    Stayed in July 2018

  • Reviewed: 26 June 2018

    7.1
    Good and safe choice for business trips and not only
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    I think that for the requested price, breakfast should be included.

    Located in the industrial zone next to a metro station is acceptable for a short term stay especially for professional reasons. Clean and quiet offers all the necassary facilities. Very good internet signal.

    Stayed in June 2018

  • Reviewed: 18 June 2018

    9.6
    Usual standard of NH hotels but needing some TLC.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Late restaurant opening so went elsewhere. Room could do with a little TLC. Poor English speaking Chanels to TV.

    Nice room with complimentary water. Good location near shopping and restaurant centre. Under cover parking at reasonable cost.

    Stayed in June 2018

  • Reviewed: 31 May 2018

    10
    Outside the city, but close to the airport and shopping centers, with great breakfast!
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    I could not connect to the wifi as the signal was weak.

    The breakfast is excellent. The location is a bit far from the city center, but the metro is 300m away, and it took 40 minutes to get to Plaza de Espana. Close to the hotel there are more restaurants and shopping centers.

    Stayed in May 2018

  • Reviewed: 19 February 2018

    8.3
    Very convenient for airport and city
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    the breakfast wasn't great for the price. It was noisy in the corridor, so if the hotel is very busy that might be a problem

    convenient for airport; restaurants in walking distance; free parking on the street. Room was big and bed was comfy; shower excellent. Excellent value with our deal!

    Stayed in February 2018

  • Reviewed: 2 February 2018

    9.6
    We thought this hotel was closer to the airport! Otherwise it was OK!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    This hotel was in a very new area of Madrid and situated in a commercial district. It was probably best set up for business travellers. The breakfast was beautiful but the price was a little steep at 14.90 Euro's. It was close to a Metro station which was a bonus if you have no car.

    The hotel was relatively new and very comfortable with well appointed rooms and facitities.

    Stayed in January 2018

  • Reviewed: 11 December 2017

    7.5
    Quiet weekend overnight stay on way north.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Kitchen is closed at weekends so cold buffet breakfast, no hot food. Disappointed. Hotel is in industrial area so presumably no business people at weekends.

    Normal NH 3 star, good quality accommodation.

    Stayed in December 2017

  • Reviewed: 20 October 2017

    6.3
    Business as usual
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights

    The location is good for the one going to SS de los reyes. Very far from everything, so you need transport to go anywhere (taxi or car).

    Typical business hotel, complying for all the businessmen needs. Excellent breakfast

    Stayed in October 2017

  • Reviewed: 30 September 2017

    7.9
    comfortable stay
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights

    No wardrobe, just some hangers.

    I selected this hotel because it is located close to the facilities where I was on a business trip. It is at the end of the town, close to the metro station to Madrid, close to the big Outlet Center. There are some restaurants near by. The hotel offers excellent breakfast. Rooms are clean, big and comfortable bathroom.

    Stayed in September 2017

  • Reviewed: 14 May 2017

    5.0
    Car park was to dark to see what is being unloaded from the...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Car park was to dark to see what is being unloaded from the boot. Room was to dark too, do not know if they can not pay the electric bill ?? Toilet paper was the cheapest they could buy and was not very nice to USE. The shower over flowed in to the bath room when my wife was in it, and it made it impossible for me to have a shower. Should be a 2 Star

    Stayed in May 2017

  • Reviewed: 5 December 2016

    7.9
    Reasonably priced hotel in northern Madrid close to the Metro link
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    The air conditioning broke near my bedroom during the day & the engineers worked only in the evening until 1.30 am. Totally unsatisfactory it should have been done during the day when less disruptive to guests.

    Comfortable clean modern rooms in a location where I wished to stay

    Stayed in December 2016

  • Reviewed: 12 November 2016

    6.7
    Breakfast was ok and open till late.
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Was simple and quite far from the city centre.

    Breakfast was ok and open till late. Was clean but simple hotel. Was very close to the people I was visiting.

    Stayed in November 2016

  • Reviewed: 8 September 2018

    10
    Excellent!
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 12 nights
    • Submitted via mobile

    The staff is fantastic!

    Stayed in September 2018

  • Reviewed: 29 August 2018

    8.8
    Hotel modern with good facilities.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel modern with good facilities. Breakfast excellent

    Stayed in August 2018

  • Reviewed: 26 July 2018

    9.2
    Room and bed really comfortable.
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room and bed really comfortable. An excellent shower.

    Stayed in July 2018

  • Reviewed: 30 May 2018

    10
    Great location, very clean, super friendly and helpful staff...
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location, very clean, super friendly and helpful staff, lots of bars and restaurants within walking distance

    Stayed in May 2018

  • Reviewed: 16 May 2018

    9.2
    Comfortable and pleasant nights stay.
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very nice and clean. The bed was especially comfy!

    Stayed in May 2018

  • Reviewed: 26 April 2018

    6.7
    Good hotel but airconditioning needs improvement
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Rooms were too hot and airconditioning was not working very well.

    Comfortable hotel with good breakfast

    Stayed in April 2018

  • Reviewed: 29 March 2018

    9.6
    Excellent stopover from ferry in north to southern Spain
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable beds, helpful staff, great showers

    Stayed in March 2018

  • Reviewed: 18 March 2018

    7.1
    Easy to book
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Abit expensive

    Easy to book

    Stayed in March 2018

  • Reviewed: 27 February 2018

    9.6
    Perfect
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect

    Stayed in February 2018

  • Reviewed: 20 February 2018

    9.6
    It was quite good !
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 6 nights

    It would have been nice to have a change in breakfast :)

    Stayed in February 2018

  • Reviewed: 4 December 2017

    7.5
    Nice hotel for staying in Madrid
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Breakfast is too expensive, it is better to go to any place around the hotel :)

    Nice hotel, comfy and in good location

    Stayed in December 2017

  • Reviewed: 5 October 2017

    9.6
    Not bad.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    No restaurant on Saturday .

    Nice room,good location for motorway to Burgos.good parking.

    Stayed in October 2017

  • Reviewed: 1 July 2017

    5.0
    expensive, poor A/C, non exsistance free Wifi!
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    expensive, poor A/C, non exsistance free Wifi!

    Stayed in June 2017

  • Reviewed: 6 May 2017

    7.9
    Solid hotel just out of the city, perfect for a quick stop...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Solid hotel just out of the city, perfect for a quick stop over after a late flight and driving the next day.

    Stayed in May 2017

  • Reviewed: 21 March 2017

    6.7
    Hotel was safe.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    Price of the room was abit steep for the size.

    Hotel was safe. Staff were friendly and helpful. Breakfast was good.

    Stayed in March 2017

  • Reviewed: 19 December 2016

    8.8
    Great location. Comfortable hotel.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast pricey

    Great location for our drive from Almeria to Santander.

    Stayed in December 2016

  • Reviewed: 15 October 2016

    7.1
    not bad
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No food .

    Nice room comfy no problems.

    Stayed in October 2016

  • Reviewed: 11 October 2016

    7.1
    All good, double bed requested and got twin. Ruined the experience.
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We requested double ben and they gve twin beds

    International level standards of confort and cleaniness

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 May 2015

    8.3
    Room was spacious,very clean and new.
    • Leisure trip
    • Family with young children

    Room was very hot when we got in. Only one thin pillow per person.But nothing negative to mention

    Room was spacious,very clean and new.On street parking available,area was quiet but with big shopping near by

  • Reviewed: 10 January 2015

    9.2
    Nice hotel and helpful staff.
    • Business trip
    • Couple

    Hotel is well communicated, but not close to Madrid centre.

    Nice hotel and helpful staff. Restaurant is pricey, but food is good. Good for a business visit to Alcobendas.

  • Reviewed: 12 April 2016

    8.8
    The breakfast
    • Leisure trip
    • Family with young children

    Double room is small and the AC had no cool air so I had to open the windows for the room to be airy

    The breakfast

  • Reviewed: 10 April 2016

    7.9
    Close Metro
    • Leisure trip
    • Couple

    Close Metro

  • Reviewed: 20 December 2015

    7.9
    The fact that we could stay with our dig.
    • Business trip
    • Couple

    Breakfast wasn't too good. Very basic

    The fact that we could stay with our dig.

  • Reviewed: 8 December 2015

    5.8
    Room was good
    • Business trip
    • Couple

    breakfast and wifi are very bad for vegetarians

    Room was good

  • Reviewed: 29 October 2015

    10
    Food, bed, facilities but mostly the staff
    • Business trip
    • Solo traveller

    Breakfast

    Food, bed, facilities but mostly the staff

  • Reviewed: 30 September 2015

    9.2
    We have stayed here many times on our way to Santander no...
    • Leisure trip
    • Couple

    None

    We have stayed here many times on our way to Santander no problems.

  • Reviewed: 31 May 2015

    7.9
    comfortable room.
    • Business trip
    • Solo traveller

    Staff didn't speak english.

    comfortable room.

There are also 21 reviews without text. These impact the overall review score.

Showing 1 - 39

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