Suarez Somonte 42, 06800 Merida, Spain
#12 of 17 hotels in Merida
Guests' ChoiceBased on 112 hotel reviews
7.9Cleanliness
8.5
Comfort
8.2
Location
9.3
Facilities
7.7
Staff
8.4
Value for money
7.8
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 April 2024
Denis
United KingdomEverything
Stayed in April 2024
Reviewed: 18 March 2024
Mary
CanadaThe foyer was a little dark which made it uninviting but everything else was fine.
The location was perfect, just a short walk to the Roman Theatre and Museum. I would stay there again.
Stayed in March 2024
Reviewed: 3 January 2024
Dorothy
FranceNothing
Great location and secure parking
Stayed in January 2024
Reviewed: 25 December 2023
Mindaugas
United KingdomThe bed was really hard cannot move because squeaky really bad. No kettle, no coffee no even one glass for drink. Laud ventilation.
Location and garage
Stayed in December 2023
Reviewed: 18 December 2023
Nydia
United StatesTraveled with my mom and bath tub didn’t have anything she could hold to.
Very centric and very amicable people in reception.
Stayed in December 2023
Reviewed: 15 November 2023
Gleivy
United StatesStaff limited ability to speak English, although I did manage to speak a little Spanish.
Great location. Near all the important attractions Merida has to offer.
Stayed in October 2023
Reviewed: 6 November 2023
Dean
New ZealandI am sad to say that there was alot of someone else's hair over the bath and bathroom floor which grossed us out.
The hotel was easy to get to and had parking underneath so no dragging suitcases for miles. They let us check in an hour early as room was ready. The hotel was not far from the main tourist sites so only about a 10 min walk from museum and Roman amphitheater. There were plenty of good cafes and restaurants near by. The bed was clean and comfortable, but looking a bit tired. There was a good continental breakfast available.
Stayed in October 2023
Reviewed: 14 October 2023
Richard
SpainLiked it all. No complaints of any sort.
Having stayed there before we knew how good it is and we were not disappointed on this occasion.
Stayed in October 2023
Reviewed: 18 September 2023
Philip
SpainSo was fine...
Pleasant but short stay, no issues, see you next time..!!!
Stayed in August 2023
Reviewed: 21 August 2023
Emma
SwedenThe wifi connection could have been better, there could have been more power outlets to charge our devices in the room. The staff could have been more clear about parking options. It was difficult to regulate the air conditioning.
The staff was friendly, the room was spacious and the location of the hotel was really good.
Stayed in August 2023
Reviewed: 21 August 2023
Laura
SpainLocation is amazing, specially if you plan to go to ther Theater Festival.
Stayed in August 2023
Reviewed: 19 June 2023
Maggie
United Kingdomconvenient location, private parking
Stayed in June 2023
Reviewed: 2 June 2023
Catherine
United StatesIt was like a ghost town near the hotel, not their fault.
Parking was very accessible and it was 14 euros per day.
Stayed in May 2023
Reviewed: 1 June 2023
Ana
PortugalFacilities were old and needed renewal. The breakfast wasn't great in terms of taste and flavour, but offered some variety.
The location was great; the room was clean and comfortable; people were nice and prompt. Loved the fact that could park the car in the hotel's parking/ garage.
Stayed in May 2023
Reviewed: 7 May 2023
Linares
SpainGarage en zona complicada
Stayed in May 2023
Reviewed: 23 April 2023
Rubén
SpainIs a bit old fashion but it has everything you need.
The location is really good. The staff is nice.
Stayed in April 2023
Reviewed: 6 April 2023
Jo
AustraliaPaying extra for parking (but that’s just Spain I guess) and garage was very, very tight for a big car, by the time we arrived all the easy spots had been taken.
Location excellent , clean rooms. Receptionist made the time to mark up a map so we would know where to go around the town and where some good food was located. Parking is very handy!
Stayed in April 2023
Reviewed: 3 April 2023
Siegfried
FranceCould hear people talking in room next door, i.e soundproofing, breakfast only served after 8.00 am
Location, Location, excellent garage & access to garage
Stayed in March 2023
Reviewed: 30 December 2022
Javier
SpainIt was clean, quiet. Also it was close to the Roman Art Museum and archeology area.
Stayed in December 2022
Reviewed: 4 November 2022
Judy
United Statesseemed almost empty which made me wonder about possible issues, though none appeared
quiet and relatively near sights
Stayed in October 2022
Reviewed: 2 October 2022
Jim
United KingdomRoom was dated, no tea/coffee facility, bathroom floor well worn.
Location, secure parking. Clean, comfortable bed.
Stayed in October 2022
Reviewed: 21 September 2022
Bruce
United KingdomBreakfast was a disappointment. The toiletries were sparse
The parking was excellent and the location was brilliant. Just a short walk to the amphitheatre.
Stayed in September 2022
Reviewed: 15 September 2022
Lisa
United KingdomIdeal location for historical merida all on the door step. Good large room. Clean. Good breakfast plenty of choice. Good parking garage.
Stayed in September 2022
Reviewed: 12 September 2022
Lodewijk
NetherlandsAnts appeared in the room.
Excellent parking. Staff helpfull. Great location.
Stayed in September 2022
Rimini, Italy
Hvar, Croatia
Antibes, France
Leysin, Switzerland
Bishkek, Kyrgyzstan
Pattaya South, Thailand
Pune, India
Sfax, Tunisia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content