Our room was on the first floor, and we could regularly feel some bad smell from the canals on the floor (but not in the room). Also I had my worse sangria in my life from the the hotel bar. But these are really nuances... We had really good time and will be happy to return here.

it is a huge resort, perfect for families or people who wants to active spend their time. The breakfast was really rich. The hotel is cca 15 minutes by car from the airport, really easy to get there. There is a close small town to 5 min on foot. We went by bus to Arrecife, too, the bus stop is directly in front of the hotel. The people were really nice, and there is a regular evening activity for guests who do not wants to leave the resort.

Stayed in January 2024

Breakfast and Dinner were very good. For the amount of clients the chefs were serving, the food was incedibly good

Stayed in March 2024

Excellent Breakfast choice and evening was also good with a variety of dishes,. Helpful staff

Stayed in February 2024

Charged for using safe - expect this to be provided in a 4 star hotel

Rooms clean and comfortable, corridors need updating as tired and dirty looking, facilities at hotel including gym very good

Stayed in March 2024

Olympic pool was across a road from my room ..

Near a lagoon for sea seimming

Stayed in February 2024

Lack of information especially about use of shower.

Choice of food was good.

Stayed in March 2024

As a group leader we really struggled for a place to hold briefings. This is fundamental for future camps with myself and Tim Don. We just need a room somewhere to debrief athletes etc each night.

Clean and well presented.

Stayed in March 2024

lot of ramps/ steps

good refit

Stayed in March 2024

Fitness classes were not what we expected

Breakfast was great. We had no other meals

Stayed in December 2023

Perhaps provide mugs for drinks in the restaurant for breakfast

Every thing we wanted was provided, enjoyed a relaxing stay

Stayed in February 2024

The themed restaurants charging you full price twice when you already paid half board option. We have stayed at many 4/5* hotels and have never come across this before. We expected to either have the restaurants included on a booking system or pay a supplement of around 15-20 euros PP which is the standard. No bottled water in the room. We asked for this in day 2 and were told by customer services that it would be sorted but it still never happened. 20 euros reservation of towels even though refundable per person we felt was to much when you are a hotel guest to pay upfront.

Hotel Very clean. Food of high standard especially English bacon at breakfast. Rooms cleaner each day to good standard. Plenty of sunbeds up to around 10:30 not having to queue for beds was a refreshing change and they were comfortable. Evening entertainment for adults was lacking and no evening activities advertised that we saw of. Staff all very friendly and accommodating. We had a problem with the first room but it was changed no problem at all. No wine glasses in the room if you just fancied chilling in the room. Would definately return but would like to see changes to themed restaurants included with or without small supplement.

Stayed in February 2024

Milk was sour for breakfast one morning which wasn't pleasant. Location is slightly off the beaten track. The lack of taxis in teguise is nothing to do with the hotel but it's a big disadvantage

Great selection of food, friendly staff

Stayed in February 2024

If you like quiet rooms, this hotel is not good choice.

Food

Stayed in February 2024

Food could be improved. Classic buffet style but often overcooked and not the highest quality but passable

Clean and comfortable hotel. Great rooms spacious clean modern. Comfy bed plenty of pillow. Nice balcony with chairs to relax in the sun. Good pools including the 50m training pool.

Stayed in February 2024

Could be more information (e.g on A4 sheet) when checking in. Barcelo app does not contain all information such as tips on which pool is heated. Cold main dish at main meal was an issue. Yes it is possible to microwave and that is good.

Hard working and pleasant staff. Great facilities. Excellent choice of food. I know you have no control over it but the weather for February was excellent!

Stayed in February 2024

check in and out staff were not very helpful

sea view was fabulous

Stayed in February 2024

The porridge. It was often very thin milky with little oats, not real porridge. Sometimes it was thicker with better consistency.

I only booked Bed and Breakfast so I didn't eat lunch or dinner, but breakfasts were always plentifful with lots of healthy and less healthy choices.

Stayed in February 2024

I paid for half board which includes breakfast and evening meal. No drinks with your meal at all are included in this which I feel is a bit silly. The complimentary razor in the room I would avoid using as they are really poor quality and cut the skin significantly.

Clean and spacious, great facilities.

Stayed in February 2024

Only 1 pool heated..the other ones were freezing. Food isn't too good...was often dry or nothing special

The hotel is really big..very clean. The staff is amazing..everyone is polite,smiling and cute! Big thanks to the guys of kids club..my son loved being there. Breakfast is definitely the best meal of the day

Stayed in February 2024

Pool music could be quite loud at times.

Nice property, what you would expect for the price. Buffet restaurants serving decent food although never seemed to be hot. Pools very clean and lots of loungers.

Stayed in February 2024

We spent one week in january at Barceló and it was great choice. We travel a lot around the island so we appreciate the location of the hotel. It was very good start position to make the trips around the Lanzarote. We liked the breakfast and food in Olivina buffet very much - the food was delicious with lots of options to have really good, healthy and tasty start for the day. We stayed in junior suite and the space of rooms was generous. We loved olympic pool and generally the sporty atmosphere in Barceló is very motivational.

Stayed in January 2024

Too far away from coffee shops and restaurants Food buffet wasn’t great, could have done with berries and strawberries for fruit and coffee machines not great

Room was lovely Staff were lovely The general pool etc was fab

Stayed in January 2024

As you don't know the place you get a little lost. We were with children and suitcases and had to walk a long distance to the other complex without help. The reception should guide us and help us with this more clearly.

The hotel is wonderful in general. The welcome upon arriving at the room was incredible with chocolates, sparkling wine, welcome card... The staff, especially the kitchen and entertainment staff, were outstanding. About the food, Lots of variety of food at every meal and something different every day. Wonderful food and service too. Cleaned daily, the girls are always very sweet. We went at Christmas and there was a beautiful dinner for the guests and there was always lots of fun for the children and adults.

Stayed in December 2023

The music events in the lobby were a little uninspired.

Huge resort with great facilities and super cozy rooms. Loved the gym and the swimming pools. The food was amazing, very diverse and great quality.

Stayed in December 2023