Plaza de Federico Moyúa, 2, 48009 Bilbao, Spain
#14 of 63 hotels in Bilbao
Guests' ChoiceBased on 1258 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.6
Staff
9.0
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 23 April 2024
Kathleen
United StatesThe breakfast was pretty good but too expensive. The dinner was just okay. The hotel itself was very lovely, clean and comfortable.
Stayed in April 2024
Reviewed: 23 April 2024
Victoria
AustraliaNothing
Gorgeous hotel. 5 star amenities - great toiletries and Nespresso coffee machine. Lovely room on 6th floor with a terrace. Quiet. Exceptionally clean and couldn’t be more comfortable.
Stayed in April 2024
Reviewed: 23 April 2024
Sanda
RomaniaOur stay was perfect in this hotel
The location is in the city centre,2 minutes from the bus station. The staff in the reception is very polite and helpful .The room is large enough ,the bathroom is big and very clean,they have all needed amenities. The hotel is a little old but it is full of charm. Everywhere there is an attitude of old-fashioned high society. We will definitely come back!
Stayed in April 2024
Reviewed: 21 April 2024
Nigel
United KingdomA lot of noise from other rooms including hearing next door flush the toilet, which we have never had from any other 5 star hotel
Hotel was fantastic, perfect location, staff great and breakfast superb
Stayed in April 2024
Reviewed: 19 April 2024
Klaus
DenmarkAbsolutely best value for Money.
Stayed in April 2024
Reviewed: 17 April 2024
Johann
United StatesFantastic location. Clean and comfy and modern rooms but in a classic European style hotel.
Stayed in April 2024
Reviewed: 15 April 2024
David
United StatesElegant, superb service
Stayed in April 2024
Reviewed: 11 April 2024
John
IrelandNothing
Amazing room on top floor with a double balcony and superb facilities including a huge bath. Staff most helpful throughout our short one-night stay. Despite the city heaving with Athleticism supporters celebrating the Final in Seville, concierge found us a superb dish restaurant a few streets away.
Stayed in April 2024
Reviewed: 11 April 2024
Madeline
United StatesPerfect location and very friendly staff. Beautiful hotel.
Stayed in April 2024
Reviewed: 10 April 2024
Glafir
BrazilWe liked everything
This was our second stay in the hotel in a matter of 10 days. The room was wonderful, large, clean, excellent bed and bathroom. Staff was very friendly and helpful. The location was perfect, close to shops and restaurants
Stayed in April 2024
Reviewed: 10 April 2024
Marilyn
United KingdomOfficious barman
Brilliant location. Lovely staff
Stayed in April 2024
Reviewed: 9 April 2024
Glafir
BrazilNothing
Excellent
Stayed in April 2024
Reviewed: 3 April 2024
Alves
PortugalThe carpet in the room should be replaced. The breakfast was quite expensive, the relation quality/diversity to price not the best.
Very good location, wide room (the carpet near the bed was made in a kind of plastic, very unpleasant for a hotel of 5 stars...).
Stayed in March 2024
Reviewed: 29 March 2024
David
IcelandFront desk staff members had limited interest in communicating with the guests. The doorman even less. Choose this hotel for the location and the room but not for the services. There is a restaurant and a bar at the hotel but there was no information about them. It seems that the hotel doesn't offer any other services than bed and breakfast. There was a QR code in the room about the hotel's services but the link was broken.
Location is the best possible for the new town Walking distance to shops, museums and the old town The size of the room Breakfast
Stayed in March 2024
Reviewed: 29 March 2024
Danielis
Lithuaniaroom looked quite mediocre for its price. And walls are not sound proof at all..
location, and nice restaurant and lobby
Stayed in March 2024
Reviewed: 24 March 2024
Harminder
IndiaAcoustic soundproof of the doors and floor was not that great we can hear crying baby and foot sound from next room.
Everything was great
Stayed in March 2024
Reviewed: 24 March 2024
Jon
NorwayAfter having stayed in a standard room the first night, moved to reserved premium room - nice but towards street - asked for room towards back - and was upgraded to junior suite at the top with balcony! Newly renovated, large, quiet and with a very good bed (as opposed to the rather hard ones in the other rooms)! Thanks to Luis for organizing!
Stayed in March 2024
Reviewed: 22 March 2024
Matthieu
FranceNothing!
- vert nice and pro staff - excellent breakfast - super clean and comfortable
Stayed in March 2024
Reviewed: 17 March 2024
Abdul
IrelandNo swimming pool for a 5 Star hotel Poor gym facilities
Very comfortable, Central location
Stayed in March 2024
Reviewed: 17 March 2024
Krzysztof
PolandGreat place to stay. Close to everything.
Stayed in March 2024
Reviewed: 14 March 2024
Indalecio
SpainLocation, room and breakfast were excellent
Stayed in March 2024
Reviewed: 12 March 2024
Verena
SpainI had to come for a dentist visit and just needed a nice hotel to sleep in. That worked out very well! Thank you
Stayed in March 2024
Reviewed: 1 March 2024
Deepak
IndiaGood
Good
Stayed in February 2024
Reviewed: 28 February 2024
Johannes
GermanyThe free wifi was slow and streaming only “worked” when downloading a movie.
The room was surprisingly big with a huge bed and it had a bathtub. Also there was a Nespresso machine for in-room coffee.
Stayed in February 2024
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